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DBA for leader in the golf industry

Atlas Systems Case Study

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DBA for leader in the golf industry

  1. 1. DATABASE SERVICES Case study for a leader in the golf industry
  2. 2. OVERVIEW • Our Client is a leading US company that makes Sports equipment and clothing. • The products and services of our client is of superior performance and quality. • To ensure the ongoing stability and performance of its primary concrete Oracle and Sql applications, the client engaged ATLAS Systems to provide 24 x5 offshore and oncall Database Support services. Technology: • Oracle 11g and 12C (Tools: OEM Cloud Control 13c ,Toad) • SQL: SQL Server 2008 R2, and 2012,
  3. 3. CHALLENGES • Client wanted to improve customer service levels, better availability and support of their existing databases as well as ability to comply with high industry standards. • Listed below were the major problems, issues, requirements and challenges. • Technical expertise to provide 24 x 5 offshore support and Oncall support. • Strategy to efficiently manage SQL Server and Oracle databases. • Standardizing and optimizing routine DBA tasks.
  4. 4. SOLUTION • Atlas Systems reviewed client current database environments and their production support operations and identified improvement opportunities. • Implemented an immediate strategy to maintain overall stability and improved the performance of the databases. • Developed and provided scripts to allow day to day database checks to be carried out quickly and easily. • Improved and efficient offshore 24x5 remote DBA management. • On-call support during holidays, week ends.
  5. 5. RESULTS • 24x5 proactive Oracle/SQL Database Monitoring,Administration and Troubleshooting services with reduced cost ensuring high standards. • Improved database environment and efficiency. • Developed and provided scripts to allow day to day database checks to be carried out quickly and easily.