Personal Information
Organización/Lugar de trabajo
San Francisco Bay Area United States
Ocupación
Sr. User Experience Research Manager at DocuSign
Sector
Technology / Software / Internet
Acerca de
I help startups, design agencies and Fortune 500 companies build research programs that allow them to use customer insights to inform their product strategy, reduce risk, and increase customer satisfaction.
I've directed user research efforts for a variety of large scale transactional systems, including enterprise and e-commerce platforms and applications, development tools, media portals, and social networking sites. The design patterns I helped create are still used by millions of people every day.
In addition to being a strong communicator, trainer, and manager, I command a toolkit that includes a broad range of quantitative and qualitative research methods and design techniques, i...
Etiquetas
user research
usability
agile ux
design thinking
ux
meetings
launch and learn
lean startups
#warmgun2014
product design
customer feedback
salesforce.com
visual perception
df11
salesforce
uxresearch
ia summit
ux process
ias11
agile design
design process
user experience
Ver más
Presentaciones
(6)Recomendaciones
(7)UX Recipe Cards
Lane Goldstone
•
Hace 9 años
Agile experience design
marc mcneill
•
Hace 11 años
Designing with Agile Workshop
Anders Ramsay
•
Hace 12 años
Hacking UX
Austin Govella
•
Hace 10 años
UX design, service design and design thinking
Sylvain Cottong
•
Hace 14 años
A3 & Kaizen: Here's How
Claudio Perrone
•
Hace 12 años
How To Run a 5 Whys (With Humans, Not Robots)
Dan Milstein
•
Hace 11 años
Personal Information
Organización/Lugar de trabajo
San Francisco Bay Area United States
Ocupación
Sr. User Experience Research Manager at DocuSign
Sector
Technology / Software / Internet
Acerca de
I help startups, design agencies and Fortune 500 companies build research programs that allow them to use customer insights to inform their product strategy, reduce risk, and increase customer satisfaction.
I've directed user research efforts for a variety of large scale transactional systems, including enterprise and e-commerce platforms and applications, development tools, media portals, and social networking sites. The design patterns I helped create are still used by millions of people every day.
In addition to being a strong communicator, trainer, and manager, I command a toolkit that includes a broad range of quantitative and qualitative research methods and design techniques, i...
Etiquetas
user research
usability
agile ux
design thinking
ux
meetings
launch and learn
lean startups
#warmgun2014
product design
customer feedback
salesforce.com
visual perception
df11
salesforce
uxresearch
ia summit
ux process
ias11
agile design
design process
user experience
Ver más