1. Page 1 of 3
AWAIS FARID
Al Aziziyah, Jeddah, Saudi Arabia
MOBILE +966-594-458-892
Email: awais.bukharii@hotmail.com
OBJECTIVES
I am seeking a challenging opportunity to demonstrate my skills in the hospitality sector. I am looking forward to work
in Front office or in Sales department where I can find an environment, which is challenging, motivating and which
gives me the opportunity to grow in my career and contribute towards the growth of the organization.
ACADEMIC QUALIFICATION
Confederation ofTourism and Hospitality Lahore
BHM (Bachelors of hospitality management level 6 (CTH, United Kingdom)
Pakistan International School Jeddah Jeddah
Intermediate in Commerce.
Pakistan International School Jeddah Jeddah
Matriculation in Science.
OVERVIEW OFWORK EXPERIENCE:
Department Designation Tenure
Grand Ambassador Hotel Front office
Guest Relation
Officer
1/06/2015 till 04/9/2016
China Town Restaurant Front office Floor Manager 10/3/2014 till 15/1/2015
Smart Hotel Sales Department Sales
Coordinator
05/6/2013 till 1/1/2014
Attar Travel Travel Agency Travel Agent 10/1/2012 till 8/3/2013
2. Page 2 of 3
June2016 till Sept 2016 Grand Ambassador Hotel Islamabad, Pakistan
Worked as a Trainee Guest Relation Officer in one of the best four star hotels in the world ranking. I was responsible for
the tasks mentioned below
Give a warm welcome to guests on arrival.
Handling guests' mails and messages,and answering phone calls.
Efficient in assisting guests throughout their stay with any requirements, handling guest feedback,provide
direction and give suggestions.
Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody.
Provide guidance to Guest Relations Assistant at work.
Assist guests with check in and checkout, other cashiering duties.
Dealing with all the complaints of the guests.
March 2014 till Jan 2015 China Town Restaurant Lahore, Pakistan
Worked as a Floor Manager in one of the multinational Restaurant. I was responsible for the tasks mentioned below
Supervise waiters to rearrange seats for upcoming guests.
Dealing with all the complaints of the guests.
Manage the entire floor while communicating with the guests to make them feel comfortable.
Ensuring the quality of the food.
Ordering inventories and supplies.
June 2013 till Jan 2014 Smart Hotel Lahore, Pakistan
Worked as a Sales Coordinator in one of the Good hotels in Pakistan. I was responsible for the tasks mentioned below
Respond to any online or telephone queries in a calm and friendly manner.
Follows up with clients after a sales call.
Reporting manager about every sales call.
Discuss a new strategy of sales and promotion with the Sales Manager.
Inviting clients to visit the hotel.
Greeting with cards and calls to make your client happy.
Handle the processing of all orders with accuracy and timeliness.
Jan 2012 till March 2013 Attar Travel Jeddah, Saudi Arabia
Worked as a Travel Agent in Attar Travel Agency. I was responsible for the tasks mentioned below
Booking Tickets.
Refunding Tickets
Make repeat Customers by giving them discounts per ticket.
3. Page 3 of 3
Skills and Abilities
Extensive practical knowledge and understanding of computer system hardware and software.
Excellent communication skills with fluency in English and Urdu with limited Arabic fluency.
Capable of working in pressure situations and strict deadlines.
Keen to learn more about different subjects.
Experienced in MS Office.
PERSONAL DATA
DATEOF BIRTH: 16 October 1991
NATIONALITY: Pakistani
MARITALSTATUS: Single
IQAMA STATUS: Transferable
HOBBIES & INTEREST’S Cricket, Web Browsing, Reading Books
REFERENCES: Will be made available on request.