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www.myShopi.be
www.myShopi.be
UBA session
Trends in shopper
marketing
June 2014
www.myShopi.be
www.myShopi.be
Digital
Entrepreneurship
NFC &
Internet of things
Digital TV
Mobile Wallet
Mobile
Marketing
Philippe Van Ophem Toon Coppens
Mobile CRM
Shopper
activation
eCommerce
websites
www.myShopi.be
www.myShopi.be
Mobile marketing in Egypt
www.myShopi.be
www.myShopi.be
Mobile NFC payment in Turkey
www.myShopi.be
www.myShopi.be
Agile & consumer centric design
www.myShopi.be
www.myShopi.be
Quest for mass reach
BD Group
www.myShopi.be
www.myShopi.be
BD Group
International marketing & logistics distribution holding
• 135m Euro Revenu (2013)
• 600+ employees
• Active in Europe (focus on BE & ITA)
• Private equity owned
www.myShopi.be
www.myShopi.be
#1 promo & shopping platform in BE
Omni-Channel Activation Platform
www.myShopi.be
www.myShopi.be
myShopi in Europe
+3.5 million app downloads WW
454.000
197.395
1.449.927
93.021
126.754
187.249
417.071
4000
APP DOWNLOADS
PER DAY
* status: May 2014
www.myShopi.be
www.myShopi.be
Trends in shopper marketing
www.myShopi.be
www.myShopi.be
Purchase
Loyalty
CareAdvocacy
Re-
activation
Awareness
Activatio
n
Re-activation!
Approach 1: B2C Consumer Decision Lifecycle
www.myShopi.be
www.myShopi.be
Approach 2: Consumer viewpoint
2.
Saving
3.
Facilitation
1.
Inspiration
Consumer expectations
www.myShopi.be
www.myShopi.be
1, INSPIRATION
www.myShopi.be
www.myShopi.be
RTL Connect
www.myShopi.be
www.myShopi.be
Clearchannel Connect
www.myShopi.be
www.myShopi.be
@myShopi: leaflets, recipes
www.myShopi.be
www.myShopi.be
Spotta – Reclamefolder.nl
www.myShopi.be
www.myShopi.be
Pounce.mobi
www.myShopi.be
www.myShopi.be
2, SAVING
www.myShopi.be
www.myShopi.be
@myShopi: cashbacks, coupons
www.myShopi.be
www.myShopi.be
Klikkapromo
www.myShopi.be
www.myShopi.be
Fidmarques
www.myShopi.be
www.myShopi.be
Shopkick - iBeacon
www.myShopi.be
www.myShopi.be
Wink – doorhanger with online discount codes
www.myShopi.be
www.myShopi.be
3, FACILITATION
www.myShopi.be
www.myShopi.be
@myShopi: shopping list, shop info, loyalty cards
www.myShopi.be
www.myShopi.be
Shopping list on smart watch
www.myShopi.be
www.myShopi.be
Google Glass – Shop X
www.myShopi.be
www.myShopi.be
Amazon dash
www.myShopi.be
www.myShopi.be
Starbucks mobile payment app: 14% of transactions
www.myShopi.be
www.myShopi.be
Walmart Scan & Go
www.myShopi.be
www.myShopi.be
Makro mPoints app
www.myShopi.be
www.myShopi.be
Retailer app retention and frequency
www.myShopi.be
www.myShopi.be
AmazonCart - Twitter
www.myShopi.be
www.myShopi.be
Voradius
www.myShopi.be
www.myShopi.be
Voradius
www.myShopi.be
www.myShopi.be
Conclusion
www.myShopi.be
www.myShopi.be
Conclusion
Saving
FacilitationInspiration
REACH+
Philippe Van Ophem
philippe@myshopi.be
+32496161270
Toon Coppens
toon@myshopi.be
@me_toon
Agile & consumer centric

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Trends in shopper marketing - a myShopi perspective for UBA Belgium