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From Expectations to Agreements: How Open Conversations Transform Career Development

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From Expectations to Agreements: How Open Conversations Transform Career Development

  1. 1. bamboohr.com 15five.com BambooHR lets you focus on people, not processes. HR software with heart
  2. 2. bamboohr.com 15five.com A management system for modern companies 15Five allows the agile company to manage and coach employees as fast you sprint.
  3. 3. bamboohr.com 15five.com Jeff Smith, PhD Director, Best-Self Academy 15Five Cassie Whitlock Director of Human Resources BambooHR
  4. 4. Agenda ● Why career development should be a focus in your business. ● Managing development expectations ● The role of a manager in career development ● Company programs to promote a career development culture
  5. 5. bamboohr.com 15five.com 71% of employees use or have used referrals from an organization’s current employees to learn about job opportunities.
  6. 6. bamboohr.com 15five.com Employees who strongly agree they have had conversations with their manager in the last six months about their goals and successes are 2.8x times more likely than other employees to be engaged.
  7. 7. bamboohr.com 15five.com de·vel·op /dəˈveləp/ verb 1. grow or cause to grow and become more mature, advanced, or elaborate.
  8. 8. Is the work challenging? Do I have good relationships? Does my work have a purpose?
  9. 9. Managing Expectations Vs. Forging Agreements
  10. 10. bamboohr.com 15five.com
  11. 11. What Employees Need to Know (and Feel) for Successful Career Development
  12. 12. bamboohr.com 15five.com Let Employees Own Their Development ● Let Employees Own Their Development ● Ask them how they want to grow ● Ask them if there’s a job title they want ● Ask early and check in often
  13. 13. bamboohr.com 15five.com Providing Employees with a Bigger Perspective ● Company mission and values ● Understanding your management structure ● Size matters for the type of development ● Help them be realistic ● Help them prepare for external opportunities
  14. 14. bamboohr.com 15five.com PerformanceMetrics Time Potential Performance Gap Identify Growth Potential
  15. 15. bamboohr.com 15five.com Helping Employees Drive their Development ● Clarify what they want ● Identify a mentor ● Educate yourself ● Setting good goals ● Providing accountability ○ Self-accountability ○ Outside accountability
  16. 16. Managers: The Front Line of Career Development
  17. 17. bamboohr.com 15five.com
  18. 18. Show that you care about the whole person, not only their contributions, to maximize development.
  19. 19. bamboohr.com 15five.com Two Types of Growth Deep Expertise Broad Shoulders
  20. 20. bamboohr.com 15five.com Coaching for broad shoulders ● Shadowing employees who currently handle the responsibilities they want to take on ● Let employees be mentors ● Individual research
  21. 21. bamboohr.com 15five.com Coaching for deep expertise ● Detailed feedback about areas of their craft ● External development opportunities: ○ Certification organizations ○ Conferences and seminars
  22. 22. bamboohr.com 15five.com Universal coaching concerns ● What title do you want? ● How are you doing on company values? ● How are you doing on hard skills? ● Standard vs. exceptional—what’s the WOW factor?
  23. 23. Company Level: Coordinating Individual Development into Group Progress
  24. 24. Are we on a solid footing? Are we creating a good culture? Are we meeting our purpose?
  25. 25. bamboohr.com 15five.com Company-Level Development Considerations ● Connect work to company goals and objectives ● Job sculpting for position/value alignment ● Communication about growth ○ Clear internal hiring process at every level
  26. 26. bamboohr.com 15five.com Job Sculpting and Strengths Utilization:
  27. 27. bamboohr.com 15five.com Company-Level Communication & Consistency ● Company mission and values ● Best-Self Kickoff ● Regular 1-on-1’s or reviews ● Recognize progress ● Bring positive energy ● Balanced feedback ● Separate pay and performance
  28. 28. bamboohr.com 15five.com Programs for Development ● Choose the right tools ● Mentor program ● Rewards and Recognition ● Company meetings ● Manager training ● Performance management ● Master classes ● Job shadowing
  29. 29. Takeaways ● Create employee ownership in professional development ● Provide clarity through feedback ● Train managers on how to explore career development ● Support career development with company level programs
  30. 30. bamboohr.com 15five.com Questions?
  31. 31. bamboohr.com 15five.com Thank you! Follow BambooHR and 15Five on social media: bamboohr.com/blog | 15five.com
  32. 32. bamboohr.com 15five.com 15Five Best-Self Academy https://academy.15five.com/ 15Five Best-Self Kickoff https://www.15five.com/quick-guide/best-self-kickoff/ 15Five's Talk Nerdy to Me: Compensation https://www.15five.com/blog/employee-compensation-alan-colquitt/ 15Five buys employees their first ticket to Burning Man https://www.inc.com/matt-haber/founder-buys-employees-tickets-burning-man.html

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