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Software Web Billing System BFSI Analytics CRM /CMS

Business
Transformation
Innovation
Product & Services
Technology
Methodology
Projects
Team Tank
Win Together
Quality
Client Satisfaction
Gunaatita is a custom software and global web
development firm. In a short span of existence, we
have amassed an impressive resume of projects,
courtesy the world class engineers, architects,
developer and designers that has teamed up at
Gunaatita to go beyond excellence, cracking the
whip on complexity and thoroughly simplifying the
business processes.
The fundamental and innovative nature of our
development projects has enabled Gunaatita to
acquire vast, delivery oriented experience in
Industry wide diverse areas of software and web
development.
Our strong experience, in conjunction with our top
quality personnel, helps us to be dynamic enough,
to be always ready and to get head on with any
developmental projects and trending technologies.
Customer Relationship
Management (CRM)

Business
Transformation
Businesses in today's world are now asking the IT
Organizations to think, innovate and create product
which can drive their growth and generate more
revenue, a trend that has been untypical of an IT
company.
We at Gunaatita understand this and remain on our toes
to extend support via high end software and IT services
which modern businesses need in order to fulfil their
primary objectives of all round development.
24/7, round the clock, we are available to listen to you,
to your query and business problem that is in state of a
software need or IT transformation – The trust factor
sublimes, right here at Gunaatita, nowhere to go!

Gunaatita never sleeps, if it does, only to dream about more
Innovation. We believe, if to be competitive in the global market place,
organizations need to modernize rapidly and be cost effective
simultaneously.
We align ourselves with the organizations and make small changes to a
o pa ’s e isti g usi ess odel to produ e i re e tal i ovatio ,
but then our team is constantly motivated to bring breakthrough
innovation while significantly changing the course of the business
processes.
To demonstrate the quality of our products, we help companies get
closer to their customers, find new ways to engage them by creating
new products and services and launch new business models in their
existing suite of portfolios.

Products & Services
Software development
Enterprise Solutions, Enterprise Search
Open CMS and Ecommerce
Custom CRM Development (Office 365 and MS Dynamics)
Insurance Billing System
Web Development
Cloud Services
Testing

Technologies
Microsoft
Technology Java
BI & Analytics
IOT
R Shiny & Spark Machine Learning

CRM
Customer Relationship
Management
Customer Relationship Management stands for providing a platform to synchronize and administer
different attributes of a business-customer relationship in an interacting environment. CRM is not about
only capturing information of your customer but what we can do with these information to better serve
the needs of existing customers, find new customers and prompt business growth both in terms of
impact and revenue.
CRM is a business strategy born out of need to enhance business value, check competitor’s drive, dig
inroads further into market share and that which defines customers as a cumulative set of buyers,
suppliers, partners, employees and investors for the sake of managing and analysing association of one
or more in alliance with each other.
Why Implement CRM
Characteristics :
A central repository that is accessible by all stakeholders to
view and update customer data.
Analysis of customer data including customer segmentation
and segmentation of prospective customers.
Enhanced campaign targeting.
Customer self-service where the customers can self-order and
help themselves using web-based password access.
Identifying and tracking potential
customers.
Improved customer service, loyalty and retention.
Customized marketing or sales campaigns.
Reduced order entry cost and customer service
cost.
Wider customer base.
More focused prospect tracking.
Better and timelier decision making.
Benefits :

Our CRM Systems &
Software Solutions
Custom CRM : Customized customer relationship management application are built from
scratch which facilitates to bring together a client’s contact information, purchase history and
any previous communication they have had with the business entity on one web page so that
the employee can provide them with quick service and response.
Salesforce Automation : The Salesforce CRM system will maintain a record of every
stage of the sales process, leveraging employees automate activities like making reports,
scheduling calls and mailings.
Campaign Management : This application is a set of Analytical and Operational systems
which can store, analyse and track the various campaigns the organization has
implemented.
Sales Intelligence : A bit similar to an Analytical system, but is used primarily as a sales
tool for employees who can look at trends and sales performance.

Methodology
At Gunaatita, we adhere to agile development methods based on client and project requirements.
As a technology oriented solution provider, we consider factors such as customer needs,
budgets, and timelines, deliverables, and end user expectations to select the most appropriate
development methodology for individual projects.
Agile Methodology
The agile methodology is essentially a variable cost
model, by design. It allows for continuous improvement
as the project progresses. This method is typically
suitable for businesses with dynamic and rapidly
evolving requirements. In few cases, the project scope
changes before the requirements are finalized! This
methodology provides more opportunities for change
requests at every stage of the project development
lifecycle. We build the product in incremental stages,
giving frequent demos of the evolving product, thereby
allowing clients to request changes periodically.
However, we at Gunaatita do not limit ourselves
with the specific methodology constraint. At the
behest of individual project we expand ourselves,
choose the appropriate methods while getting in
line with the client requirement and serve the
purpose of creating a beyond excellence product.
Appropriate methodology
1 2 3 4
Release planning Sprint planning Sprint Execution Visibility & Insight
Structure release
Define teams
Manage release
Backlog
Plan user stories
& defects
Assign to teams
Manage team capacity
Allocate tasks
Implement & update
Defect Management
Retrospective & close
Development
Analytics
Customizable
reporats

Quality Standards
Reliability
Product reliability is measured in terms of working of project under different working environment and
different conditions of load, concurrency and throughput requirements.
Maintainability
Maintenance should be cost effective and easy. Keeping the turnaround time to low.
Usability
Application should be user friendly and easy to learn and navigation should be simple.
Portability
Measured in terms of costing issues, technical issues and behavioural issues related to porting.
Correctness
Application should be correct in terms of its functionality, internal calculations used and correctly
positioned navigation.
Efficiency
Measured in terms of time required to complete any task given to the system
Gunaatita thrives on the premium build and quality assurance activities
that are acting agent for prevention of defects and inefficiency.

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projects

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And Many
More.....!

Client Satisfaction
The whole gamut of our existence is to satisfy our clients and customers to the core of their
business need.
Throughout the project cycle and beyond, we abide by the following set of standards to practically
achieve the above board client satisfaction.
Sincerity & Integrity
Problem Identification & Communication
Proactive & Anticipatory measures
Code of conduct
Surveys & Feedback
Tracking & Resolution

Arunabh Amit
Founder & Technology Evangelist.
A distinguished modern technology leader.
Bachelor of Technology, IIT-BHU
10+ years’ experience in providing business consulting services for
developing scalable, efficient and innovative solutions on .NET, MS
SQL Server, Web services, Agile Methods, technical Analysis,
architecture, design & development.
Worked with various IT giants like Infosys, Algoworks, Ness
Technologies, Indus Valley Partners.
Kundan
Co-founder & Chief Technology Officer.
A premier software architect with decade
strong hands on expertise in developing
highly scalable, reliable system in various
domains.
Bachelor of Technology, IIT-BHU
10+ years of experience in advanced technology and methods like
Java, Mongo, Solr, Lucene, Redis, CMS, scalable API, high throughput
relaiable system, webservice, messagequeue, aerospike, e-commerce
& high volume adserver.
Worked with top IT employers like OnMobile Global, Progress
Software, Yatra.com, Bharti Softbank & Snapdeal.
Sasikanth Raghava
Senior Architect and seasoned software
engineer with substantial experience in
BFSI Analytics and .Net technology.
Bachelor of Technology, IIT-BHU
10 years of experience in .Net Technologies, Data analytics, billing
analytics and computational statistics. Regression techniques, p-
values, Expectation Maximization, Hidden markhov models. Likelihood
maximization. Statistical Tests, Student T-tests, latent factorization-
collaborative filtering. Also posses skills in Daily reporting, Live feeds
and Live analytics with spark, Anomaly detection, Pattern recognition
from past movements, Greek Computations and Derivative
expectations catering to trading domain.
Previously worked with National Instruments India
Abdur Rahman
A diligent, illustrious senior software
developer & self-motivated technical
architect with expertise in driving product
vision and road mapping across various
assignments.
Master of Computer Applications
7+ years of experience in architecting business solutions using groud-
up development on C#, ASP.Net, WCF, .Net design patterns based
with natural language processing and developing extension for the
open source software & programming.
Worked with top companies like Algoworks, Web Roop, HKG Rox
& Tabric Labs
Team Tank

Win Together
We focuses on the customer oriented business
concepts which brings rewards all along the way.
We believes in doing and winning for our customers!
“ Coming together is a beginning
keeping together is a progress
working together is a success ”

Corporate Address:
Gunaatita Technology Pvt. Ltd
G-187 3rd floor, Sector 63
Noida, Uttar Pradesh
Pin code-201301Phone No : +91 120-4218937, 2406989 | +1 716 898 8959
Skype : tech.gunaatita
Email : Sales@gunaatita.com
Lets Connect For a Great Head Start
www.gunaatita.com/Contact
How we can transform
your business.
www.gunaatita.com/About