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  1. 1. Pre-Summit Workshop 21 March 2017 Summit 22 & 23 March 2017 Post-Summit Workshop 24 March 2017 Primus Hotel Sydney Strategies, skills and informative leadership advice for current and emerging female leaders in the Tech & Telco industries Inspirational leadership stories and valuable advice from executive leaders EARLY BIRD DISCOUNTS Book & Pay by 14 December 2016 to receive an additional Value Plus Discount! Phone: +61 2 8239 9711 www.liquidlearning.com Booking Code - C1 Honing and developing your leadership skills to match market demands Developing executive influence and leadership skills to progress in your career Identifying and creating support networks, mentors and sponsors Women in Tech & Telco Leadership Summit 2017 FEATURED SPEAKERS MEDIA PARTNERS Gemma Lloyd Co-founder Diverse City Careers Sue Bailey Vice President, Future of Yes Optus Bernice Muncaster Director of Marketing CSC Dr David Cooke Chairman and Managing Director Konica Minolta Sandra Hogan Director, Business Analytics Advisory SAS Karina Keisler Executive General Manager, Corporate Affairs nbn Heather Catchpole Co-founder and Head of Content Refraction Media Rachel Bondi Chief of Marketing and Operations, Australia Microsoft Susan Brown Managing Director, Australia Girls in Tech Tiffany Wright Director, Commercial Sales ANZ Cisco Chris Kelly Executive Director and General Manager, Infrastructure Solutions Group Dell EMC Renee Gamble Country Manager ANZ, Google for Work Google Dee McGrath Vice President Financial Services, Asia Pacific IBM Nicole McInnes Director of Marketing, Australia eHarmony Sigal Pilli Chief Financial Officer Envato Vicki Carter Executive Director, Strategy and Operations Telstra Andrea Ingham Director of Sales ANZ Spotify Kirsty Hunter Managing Director Datacom Pam Cass Vice President Marketing, Asia-Pacific and Japan VMWare Aliza Knox Vice President of Asia Pacific Twitter Debbie Taylor Executive General Manager, IT Design and Deliver nbn Steven Crutchfield ANZ Vice President and Managing Director Motorola Tanya Lord Director, Key Accounts Macquarie Telecom Angela Fox Senior Vice President and General Manager, Dell EMC ANZ Dell EMC 2017 Theme: ‘Innovate, Impact, Inspire’
  2. 2. 9.00 - 4.30 Unlocking Your Leadership Potential - Understanding the importance of Confidence and Self-Awareness In order to be a successful leader, confidence in your abilities and communication style are essential. Finding your confidence, however, is challenging for many leading their team through constant transformation and change. They must instil confidence and radiate capability, even when faced with challenges they have no fool-proof solution for. This becomes increasingly challenging for those dealing with unconscious bias in the workplace. Many must deal with Imposter Syndrome and struggle to acknowledge their value in organisational success, creating numerous difficulties in handling common scenarios, from confidently leading teams through crises to negotiating their way up the corporate ladder. This interactive workshop will focus on developing awareness in leaders to identify and acknowledge their abilities, in order to maximise their leadership potential and thereby successfully recognise it in others. It will provide practical tools and focus on developing essential communication skills and the courage needed to overcome difficulties when rising to reach your leadership potential. Understanding yourself to understand others • Recognise your strengths and weaknesses • Identifying qualities and abilities in your team • Managing others through managing yourself Overcoming Imposter Syndrome • Identify your value: both as an individual and within your organisation • Becoming confident and trusting your competence • Getting acknowledged and valued Making brave decisions in a fast-paced environment • Finding your courage to take strategic risks • Developing resilience to support courage • Driving the organisational direction and inspiring your team Promoting yourself graciously • Negotiation skills: communicating your way forward • Communicating with impact to different audiences • Structuring difficult conversations to address challenges and unconscious bias Expert Facilitator: Rebecca Morris Leadership Coach Paradigm Shift As one of New Zealand’s leading experts on shifting performance in business through sustainable change Rebecca believes mindset, conviction and personal accountability are critical to business success regardless of size or industry. Rebecca’s journey as a business leader while still maintaining personal family balance is key to her success. Over her extensive 25 years in business mainly in IT - where the only thing that remains the same is change, there is little she has not seen or experienced personally. Rebecca knows just what it takes to be the best and is passionate about enabling other people with the right tools to master their own success. With this in mind, Rebecca set up Paradigm Shift in 2011 and has gained a good reputation through a large number of clients ranging from individuals and teams operating in large corporate structures to small to medium sized business and large government agencies. Paradigm’s focus and programmes are in the areas of mindset growth, business development, team development and business growth. Rebecca is trained in the Global Thought Leadership methodology. Her belief is that in order for people to develop in business, they must first SHIFT what’s in the way to move forward with conviction to drive performance across all areas of the business. As an accomplished change manager, business and leadership coach, speaker, mentor and author she partners with individuals and organisations to create the powerful shifts required in business. Rebecca’s first book Empower Me, the magic is in believing it’s possible was launched in January 2016.This is a tool for her Empower one day workshops,inspiring women to be the best. Her third book, Leadership from the Mirror, What you do is what you see is what you get will be out in 2017. Pre-Summit Workshop 21 March 2017 SPONSOR TODAY! Limited sponsorship and exhibition opportunities available. For your chance to brand yourself as a market leader, please call: +61 2 8239 9711 or email: partnership@liquidlearning.com.au TEAM BOOKINGS Receive a 20% discount when booking a team of 8 to attend, please call: +61 2 8239 9711 or email: registration@liquidlearning.com.au
  3. 3. Day One 22 March 2017 Evolving into a confident and adaptable leader 8.30 - 8.55 Registration and Morning Coffee 8.55 - 9.00 Official Welcome and Opening Remarks from the Chair 9.00 - 9.40 OPENING KEYNOTE CASE STUDY Unleashing your strengths as a female leader in a challenging environment The technology industry is competitive, challenging and multi-faceted. This presents a multitude of obstacles in itself, let alone one faced internally as one of the few women, if not the only one, at the boardroom table. Learning to assert yourself can be a challenge, and encountering unconscious bias is likely inevitable in traditionally male-dominated industries. Even so, it is essential to remain positive and resilient when progressing in your career. Finding mentors, seizing opportunities and having the confidence in your abilities are key in succeeding as a leader. Renee will discuss: • Creating a positive working environment • Building your personal and professional brand • Navigating challenges • Seizing opportunities to rise in your career Renee Gamble Country Manager ANZ, Google for Work Google 9.40 - 9.50 Questions and Discussion 9.50 - 10.30 CASE STUDY Do women really have a higher EQ at work? Myths surrounding the gender bias of Emotional Intelligence Emotional Intelligence or ‘EQ’ is essential to being a successful leader. Women tend to have higher EQ, but must find the balance between emotional and pragmatic approaches to their work. Recognising how to harness emotion productively can benefit us, our and teams and our organisation. However, a lack of self-confidence and apologising for our opinions can prevent progression to a higher level of leadership. Exploring how women can utilise resilience, bravery and decisiveness to overcome some of the challenges we create for ourselves at work, Nicole will discuss: • Harnessing emotion alongside pragmatism to overcome challenges • Building resilience and bravery to progress • Advocating yourself: Overcoming Imposter Syndrome Nicole McInnes Director of Marketing, Australia eHarmony 10.30 - 10.40 Questions and Discussion 10.40 - 10.55 Morning Tea 10.55 - 11.45 INTERACTIVE PANEL DISCUSSION Encouraging women into the future digital workforce The Tech & Telco industries have traditionally carried the stigma of being a “boys’ club” career option, when in reality it is a rewarding and diverse career that many women are now embracing. Nurturing and enabling the next generation of women into these industries requires top level executive commitment to diversity and a focus on supporting career progression for the long term. This panel will explore how to attract more women into our organisaitons and how to support their career advancement. Discuss: • Challenging traditional thinking to acquire a more diverse workforce • Creating networks to support women • The importance of ‘walking the talk’ - being a visible role model Aliza Knox Vice President of Asia Pacific Twitter Rachel Bondi Chief of Marketing and Operations, Australia Microsoft Susan Brown Managing Director, Australia Girls in Tech Sigal Pilli Chief Financial Officer Envato Heather Catchpole Co-founder and Head of Content Refraction Media 11.45 - 12.25 CASE STUDY From technician to strategist - Making the transition Seizing leadership opportunities within your organisation to move from your technical role to one of leading your team is a common challenge faced by women in the Tech & Telco industries. Understanding the different expectations when moving from a technical specialist to a strategic business leader is essential in order to drive innovation and initiative in your organisation. Dee will reflect on her managerial experience across multiple technical fields in multiple countries and give advice on: • Utilising your technical knowledge to your advantage • Developing key business and leadership skills • Seizing opportunities to enhance your leadership career Dee McGrath Vice President Financial Services, Asia Pacific IBM 12.25 - 12.35 Questions and Discussion 12.35 - 1.35 Networking Lunch 1.35 - 2.25 INTERACTIVE PANEL DISCUSSION Overcoming challenges - Effecting change in adversity In the ever-changing Tech & Telco industries, adapting and coping with organisational change is fundamental for leaders. Analysing what works and what doesn’t and planning for the future is imperative when leading your team. This interactive panel will discuss obstacles faced and explore strategies to overcome challenges, build resilience and seize opportunities to effect positive change in the face of adversity. Discuss: • Leading through challenging times • Dealing with situations where you have limited information or knowledge • Building resilience in yourself and others Angela Fox Senior Vice President and General Manager, Dell EMC ANZ Dell EMC VALUE PLUS DISCOUNT Receive up to $350 off registration if you register and pay by 14 December 2016 PLUS TWO WORKSHOPS! Plus Two Separately Bookable Full-Day Workshops on 21 & 24 March 2017 2017 Theme: ‘Innovate, Impact, Inspire’ Successful leadership in a transformational and disruptive environment is imperative in the Tech & Telco industries. Furthermore, a diverse workforce that embraces innovation to remain market relevant needs fearless leaders who are prepared to challenge the traditional structures and embrace new opportunities. Be inspired by these impactful leaders as they share their tips for innovative success.
  4. 4. EARLY BIRD DISCOUNT Receive up to $150 off registration if you register and pay by 22 February 2017 SUPER SAVER DISCOUNT Receive up to $250 off registration if you register and pay by 25 January 2017 Steven Crutchfield ANZ Vice President, Managing Director Motorola Dr David Cooke Chairman and Managing Director Konica Minolta Sue Bailey Vice President, Future of Yes Optus Sandra Hogan Director, Business Analytics Advisory SAS 2.25 - 3.05 EXPERT COMMENTARY Pushing back politely - Structuring difficult conversations to gain success Being a female leader inevitably means encountering unconscious bias and confidence road-blocks, which might impact your career progression. Addressing these issues is often difficult and uncomfortable, but essential to progressing in your leadership career. With a rich career in IT and successfully co-founding Diverse City Careers, Gemma has won numerous awards for her innovation and work. She will share tips on ways to structure difficult, but essential, conversations, including: • Building confidence to have difficult conversations • Addressing unconscious bias • Negotiation skills Gemma Lloyd Co-founder Diverse City Careers 3.05 - 3.15 Questions and Discussion 3.15 - 3.30 Afternoon Tea 3.30 - 4.20 CASE STUDY How to build a high-performance regional workforce Building and leading a high performance workforce in a transformational and ever-changing digital environment presents many challenges, especially when this workforce is dispersed across a large and diverse geographic area. Understanding the unique skill set, diversity, and technology requirements of each team member is essential in supporting them, whilst ensuring business success through strategic direction. With a rich career in leading teams across Asia- Pacific, Pam will discuss: • Identifying workforce needs and skill sets • Leading diverse and dispersed teams • Creating collaboration across teams Pam Cass Vice President Marketing, Asia-Pacific and Japan VMWare 4.20 - 4.30 Questions and Discussion 4.30 Concluding Remarks from the Chair Day Two 23 March 2017 8.30 - 8.55 Morning Coffee 8.55 - 9.00 Opening Remarks from the Chair 9.00 - 9.40 OPENING CASE STUDY Utilising mentors and sponsorship for career progression In the complex and ever-changing environment of the Tech and Telco industries, multiple challenges and obstacles must be faced and overcome in order to advance in your leadership career. Navigating unconscious bias and understanding organisational culture and support structures is key in determining the mentors and sponsors you need to progress. Understanding the steps in obtaining a sponsor, taking risks and expanding your personal and professional brand will facilitate successful career progression. Sharing her personal journey and advice, Debbie will discuss: • Mentoring vs sponsorship • Risk-taking to progress in your career • Identifying the best working environment for you Debbie Taylor Executive General Manager, IT Design and Deliver nbn 9.40 - 9.50 Questions and Discussion 9.50 - 10.30 CASE STUDY Trust yourself – Going outside your comfort zone to progress Having confidence in your abilities and trusting your instincts are qualities every leader must have when taking the next step in their career. Every leader must take risks, have courage and assert direction. This means taking charge of their own personal development, as well as their teams. It is essential to develop mental resilience and coping strategies to remain positive in a dynamic, evolving and complex industry. Looking at her personal journey, particularly in her career change from banking into telecommunications, Vicki will discuss: • Developing resilience and buoyancy • Recognising and taking necessary risks • Valuing and nurturing abilities within yourself and your team Vicki Carter Executive Director, Strategy and Operations Telstra 10.30 - 10.40 Questions and Discussion 10.40 - 10.55 Morning Tea 10.55 - 11.35 CASE STUDY Advocating diversity of thought, not gender The Tech & Telco industries are complex, transformational industries that are becoming increasingly transparent. In this environment, customers want to know where their product comes from and their satisfaction is essential to maintaining a market leadership position in the industry. A diverse representation of humanity in the workforce is therefore paramount in achieving organisational success, as innovation and varied skill sets are drawn from a diverse team. With a rich background in building new businesses and driving accelerated growth, Chris will discuss: • Understanding organisational culture to implement diversity NETWORKING RECEPTION 4:30 - 5:30PM Make the most of your experience, join us to network over complimentary canapés and drinks Tweet about this event using the hashtag #WilmaChat and @LiquidLearning for daily industry updates! FOLLOW THIS EVENT
  5. 5. Navigating obstacles to achieve leadership success Phone: +61 2 8239 9711 www.liquidlearning.com ABOUT THE EVENT The Tech & Telco industries are constantly shifting in line with the changing demands of their customers and cutting-edge technologies. Being a leader in this disruptive and dynamic environment requires adaptability, resilience and confidence in your abilities and foresight to keep your organisation ahead in the market. Although there is an increasing number of women in the Tech & Telco space, the majority of senior leadership positions are still held by men. Female leaders looking to progress in their career still encounter cultural and systemic challenges, which impacts self-belief in their value and abilities, especially when navigating the corporate ladder. The Tech & Telco environments demand an increasingly innovative workforce and to achieve this, more diversity in the senior leadership ranks is required. Leaders must build upon their natural strengths and seek to sharpen their skill set in order to stay relevant and effective. Whether it’s moving from a technical to a strategic role, or reinforcing core leadership skills to improve performance in your current role, a commitment to ongoing development and learning must be a focus in order to reach your potential. The Women in Tech & Telco Leadership Summit 2017 brings together a variety of leaders in the field to share their inspirational journeys, practical advice and insights. Due to demand, three panels with leaders in different roles have been included, along with expert commentaries and case studies. Delegates will have the opportunity to discuss and learn from executives in an interactive forum that is designed to equip participants with ideas and strategies to successfully lead their teams and progress in their careers. Take advantage of generous discounts and register teams of high potential leaders early to ensure your place at this outstanding event! • Techniques to push innovation and stay relevant in the market • Leading with influence and empowering your workforce • Building resilience to manage complexities Rebecca Morris Leadership Coach Paradigm Shift 3.05 - 3.15 Questions and Discussion 3.15 - 3.30 Afternoon Tea 3.30 - 4.30 INTERACTIVE CLOSING ROUNDTABLE Collaborative solutions - Taking the next step in your leadership career Reflecting on the multitude of ideas, practical tips and leadership journeys shared, this interactive closing roundtable will give delegates the opportunity to reflect and distill their own practical take-aways from this event. Delegates are invited to share their challenges and opportunities and collaborate in providing practical solutions to problems faced. Debra, an expert in mentoring and coaching circles, will facilitate and assist delegates in building career advancement strategies and effecting positive change in their leadership capabilities. Discuss: • Practical tips and valuable advice to take away • Collaborative solutions • Formulate action plans • Preparing for the future in the industry Deborah Harrigan Principal Consultant The Orijen Group 4.30 Concluding Remarks from the Chair and Summit Close • Strategies for leading transformational change • Key conversations around innovation and collaboration Chris Kelly Executive Director and General Manager, Infrastructure Solutions Group Dell EMC 11.35 - 11.45 Questions and Discussion 11.45 - 12.25 CASE STUDY Balancing work-life - Undertaking the senior role on a part-time basis Successfully working part-time as a senior leader is a skill to master. Balancing and succeeding in both work and home life requires a pragmatic, efficient approach to achieving goals, supporting your team and supporting your family. This is increasingly challenging in an ever-changing, technological-focused industry, where multitasking, strategic planning and setting boundaries with 24 hour technology is essential. Bernice will discuss: • Strategies to set boundaries and manage expectations • Succeeding in a part-time, senior leadership position • Utilising your support network to leverage yourself into higher roles Bernice Muncaster Director of Marketing CSC 12.25 - 12.35 Questions and Discussion 12.35 - 1.35 Networking Lunch 1.35 - 2.25 INTERACTIVE PANEL DISCUSSION The female leader vs. the female boss The competition of achieving senior rank is fierce for women, especially in a male-dominated industry. This has led to the stigma of being hard, aggressive and ruthless as a female boss, in order to be taken seriously amongst other powerful personalities. Due to this, many women shy away from becoming the female boss, even though many studies prove that women make excellent, intuitive leaders. Discussing perceptions, experiences and practical tips, the panel will discuss: • Navigating the stigma of being a female boss • Assertive yourself without aggression • Strategies when dealing with a difficult boss or colleague Kirsty Hunter Managing Director Datacom Andrea Ingham Director of Sales ANZ Spotify Karina Keisler Executive General Manager, Corporate Affairs nbn Tiffany Wright Director, Commercial Sales ANZ Cisco Tanya Lord Director, Key Accounts Macquarie Telecom 2.25 - 3.05 EXPERT COMMENTARY Influential leadership in a disruptive environment The Tech & Telco industries are constantly shifting and evolving at a faster pace than ever before. This environment requires leaders to be able to cope and adapt with rapid organisational change, whilst pushing innovation in a transformational and often disruptive environment. Foresight, ambition and influential conversations are key in keeping your organisation competitive. With over 25 years of leadership, resilience and change management experience, particularly in improving mindsets, performing cultures and business processes, Rebecca will discuss:
  6. 6. 9.00 - 4.30 Becoming Invaluable - Achieving your Potential through Impactful Leadership Existing and emerging leaders across the Tech & Telco space face many challenges, particularly as these industries are highly complex and constantly evolving. Thriving in the midst of ongoing industry-wide transformation requires strong leadership and refined management skills suited to leading diverse teams in a changing environment. Traditional approaches are often too static and not sufficient in equipping leaders to handle increasing globalisation, uncertainty and change. New, innovative and in-depth conversations must be had to develop the leaders of tomorrow. In order to progress to the next level, leaders must not only develop their authentic leadership brand, but navigate the corporate ladder, manage expectations and command respect through their presence. Strategic leadership for both your own development, as well as your organisational development, are essential when repositioning yourself as a successful senior leader. This practical workshop will provide attendees with the tools to enhance their leadership career and gain positive traction in their working environments. Through interactive discussions and hands-on practical activities, you will acquire and build on the key skills necessary to enhance leadership performance in the complex Tech & Telco industries. Expert Facilitator: Reyna Matthes Executive Coach Executive Central Reyna is passionate about helping people reach their full potential. An energising and engaging executive leadership coach, facilitator and keynote speaker, Reyna inspires people to actualize their full potential. Accessing 25 years senior executive experience, she works with Australian and Asia-Pacific clients across a range of industries such as financial and professional services, banking, property, and government. Reyna’s work is about getting results for organisational clients through their most valuable resource - people. Reyna provides individual and group coaching programs to help people realize their unique strengths and find their voice as a leader/ influencer. She is passionate about diversity and inclusion, taking a strengths-based approach to leadership development. Reyna’s work spans boundaries of leadership, team building, individual coaching, and change management. Focus topics include power and influencing, networking and connecting, strengths-based leadership, personal branding, and women & leadership. As a Director of Executive Central, Reyna initiated the Women Leading Program. This experiential and action-focused program supports senior and high potential women to take opportunities and claim their seat at the leadership table. In her personal life Reyna enjoys her large community of family and friends, and participates in ocean swimming events to raise funds for organisations such as CanToo. Post-Summit Workshop 24 March 2017 • General Managers • Group Managers • Senior Managers • Technicians • Executives • Divisional / Line Managers • Product / Channel Managers • Directors / Assistant Directors • Team Leaders • Consultants • Vice Presidents • Managing Directors • Chief Executives • HR / Leadership Programs WHO WILL ATTENDFACULTY OF EXPERTS Aspiring, emerging and existing female leaders in all roles working in the Technology & Telecommunications industries, including: Deborah Harrigan Principal Consultant The Orijen Group Reyna Matthes Executive Coach Executive Central Rebecca Morris Leadership Coach Paradigm Shift Develop your authentic leadership brand • Defining your personal and professional brand • Being confident in your competence • Taking ownership in a fast-moving environment Emotional Intelligence for leaders • Using emotion to motivate and influence • Building and managing effective relationships • Commanding respect through presence Impactful Leadership • Adding value as a leader • Understanding and developing your power as a leader • Cultivating creativity and value in your teams Strategic leadership • Becoming invaluable through adding strategic leadership to your organisation • Building your support network to leverage yourself into higher roles • Tool-kit on how to successfully develop your leadership career SPONSOR TODAY! Limited sponsorship and exhibition opportunities available. For your chance to brand yourself as a market leader, please call: +61 2 8239 9711 or email: partnership@liquidlearning.com.au TEAM BOOKINGS Receive a 20% discount when booking a team of 8 to attend, please call: +61 2 8239 9711 or email: registration@liquidlearning.com.au
  7. 7. Organisation Name Address Suburb State Postcode Booking Contact Information Title Full Name Position Email Phone TOTAL incl GST All Prices listed in Australian Dollars Registration Information DelegateInformationYourInvestmentPaymentDetailsAuthority * Receive up to $150 off registration if you register and pay by 22 February 2017 Group Discounts Available: 10% off Standard Rate Team of 3 - 4 15% off Standard Rate Team of 5 - 7 20% off Standard Rate Team of 8 + No. # Options (per person) 4 Days 3 Days 2 Days 1 Day Workshop Standard Rate $4095 + GST = ($4504.50) $3395 + GST = ($3734.50) $2695 + GST = ($2964.50) $1395 + GST = ($1534.50) Early Bird Rate* $3945 + GST = ($4339.50) $3245 + GST = ($3569.50) $2545 + GST = ($2799.50) $1345 + GST = ($1479.50) Super Saver Rate** $3845 + GST = ($4229.50) $3145 + GST = ($3459.50) $2445 + GST = ($2689.50) $1295 + GST = ($1424.50) Value Plus Rate*** $3745 + GST = ($4119.50) $3045 + GST = ($3349.50) $2345 + GST = ($2579.50) $1245 + GST = ($1369.50) Conditions: Group Discounts apply for bookings made simultaneously. Only one discount applies. Group discounts apply to standard rates only. Group discounts are not applicable to Value Plus, Super Saver and Early Bird rates. Discounts cannot be applied retrospectively and must be claimed at the time of booking. Liquid Learning Group reserves the right to have sole discretion on an organisation’s eligibility for discounts. Note: Course materials, refreshments & lunches are included. Travel and accommodation are NOT included. Registration Options are per person only. # Title Full Name or TBA Position Email Attendance Date/s 1 c 21 c 22 & 23 c 24 2 c 21 c 22 & 23 c 24 3 c 21 c 22 & 23 c 24 4 c 21 c 22 & 23 c 24 5 c 21 c 22 & 23 c 24 6 c 21 c 22 & 23 c 24 7 c 21 c 22 & 23 c 24 8 c 21 c 22 & 23 c 24 9 c 21 c 22 & 23 c 24 10 c 21 c 22 & 23 c 24 Booking FormPrimus Hotel Sydney 339 Pitt St, Sydney, NSW, 2000 Ph: +61 2 8027 8000 WITT0317A - C1 Women in Tech & Telco Leadership Summit 2017 21, 22, 23 & 24 March 2017 Registration Policy: If you are unable to attend this event, you may send a substitute delegate in your place at no additional cost. Please advise us of any substitutions as soon as possible. Alternatively, you may transfer your registration to another event run by Liquid Learning Group Pty Ltd. A 10% service fee may apply. Should you wish to cancel your registration, please notify us in writing as soon as possible and a credit note will be issued valid for use towards any future event held by Liquid Learning Group Pty Ltd in the twelve months following date of issuance. Cancellation notifications received less than 14 days from the event running will receive a credit note to the value of the registration fee less a service fee of $400 plus GST. Liquid Learning Group Pty Ltd does not provide refunds for cancellation. The prices above are based on one person per registration. It is not possible for multiple people to attend within any day of the event on a single registration. Split tickets, i.e. a different person attending each day of the event, can be arranged. A fee will apply. Please call us for details. Liquid Learning Group Pty Ltd takes all care to produce high quality events that deliver as promised. All advertised details are correct at time of publishing. However, when circumstances beyond our control prevail, we reserve the right to change program content, facilitators or venues. We also reserve the right to cancel or reschedule events if circumstances arise whereby performance of the event is no longer feasible, possible or legal. Liquid Learning Group Pty Ltd will not be responsible for any loss or damage arising from any changes to or cancelling or rescheduling of an event. If an event is cancelled or rescheduled, Liquid Learning Group Pty Ltd will make every effort to contact every registered delegate; if an event is cancelled or you are unable to attend the rescheduled event you will be issued with a credit note valid for use towards any future Liquid Learning Group Pty Ltd event held in the twelve months following date of issuance. Disclaimer: Liquid Learning Group Pty Ltd has taken due care in selecting qualified professionals as its authors and course facilitators. The information provided by course facilitators is not produced by Liquid Learning Group Pty Ltd and should not be regarded as advice. Liquid Learning Group Pty Ltd accepts no responsibility for reliance on such information and recommends that its clients seek further professional advice. Privacy Statement: Liquid Learning Group Pty Ltd is committed to your privacy. All information collected on this registration will be held in the strictest of confidence and in accordance with the Privacy Act 1988. Liquid Learning Group Pty Ltd will add your information to a secure database. This will be used primarily to contact you for ongoing research, product development and notice of future events and services offered by Liquid Learning Group Pty Ltd. Occasionally you may receive information from organisations associated with Liquid Learning Group Pty Ltd. If you do not wish to receive such information please tick this box: c To update or have your details deleted please advise our Database team at Liquid Learning Group Pty Ltd, Level 9, 80 Clarence Street, Sydney NSW 2000, PH: +61 2 8239 9700, email: database@liquidlearning.com.au  © 2017 Liquid Learning Group Pty Ltd ACN 108 415 354 ** Receive up to $250 off registration if you register and pay by 25 January 2017 *** Receive up to $350 off registration if you register and pay by 14 December 2016 Please Note: Payment is required prior to attending this event. c Credit Card c Cheque (payable to Liquid Learning Group Pty Ltd) c Electronic Funds Transfer c Please invoice me: Purchase Order No. # Credit Card Details - Please charge my credit card for this registration: Card Type c Visa c MasterCard c American Express Electronic Funds Transfer (EFT) Please transfer funds directly to: Westpac Account Name: Liquid Learning Group Pty Ltd BSB: 032 002 Account No: 407 273 SWIFT Code: WPACAU2S Amount Please quote ref WITT0317A and registrant name Note: 2% surcharge applies to American Express payments Card Number Expiry Full Name as on card Cardholder’s Contact Number Signature X Authorising Manager’s Details: This registration is invalid without a signature. Name Position Phone Email Signature X Date Email this form to: registration@liquidlearning.com.au or Call us on: +61 2 8239 9711 /

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