At first glance, stay interviews seem way too simple. Can managers really keep employees longer and cause them to work better, just by asking how they can help? The answer is “yes”, and research tells us stay interviews can drive turnover down by 20% and more, and also improve employee engagement. The reason is simple: Stay interviews help managers build trust with their teams. Well-respected research calls out these findings: Voluntary turnover is skyrocketing in the U.S Employee engagement has been flat for 15 years Companies continuously survey employees and implement new programs to “fix” things …All while employees most want a manager they can trust. In fact, U.S. companies spend $1.5 billion each year to fix engagement but work around managers rather than through them…and hence make no progress at all. Stay interviews offer retention and engagement solutions that cannot be achieved with employee surveys or exit surveys. These interviews are conducted one-on-one, put managers in the solution seat, and provide focus on top performers. To be most effective, stay interviews must be implemented as a process rather than a one-time, solitary event. This process includes assigning managers retention goals, providing stay interview training to build probing skills, training managers to build effective, individualized stay plans, and forecasting how long each employee will stay. What You’ll Learn The value and limitations of employee surveys as they provide data but not solutions. Study data that drives home the importance of supervisor effectiveness as the linchpin that drives each individual employee’s engagement and retention. The value and techniques for converting engagement and retention to dollar values rather than continue to report them only as scores and percentages which fail to drive executive action. Specific stay interview tools including questions to ask, data to record, and potential solutions. The four required skills leaders must learn to make their interviews successful. How to develop a tool to forecast employee turnover based on interview results. This session is based on the presenter’s book, The Power of Stay Interviews for Engagement and Retention, which is Society for Human Resources Management’s top-selling book in history.