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MAKING DATA TALK:
COMMUNICATING PUBLIC HEALTH
DATA TO THE PUBLIC, POLICY MAKERS,
AND THE PRESS

Bradford W. Hesse, PhD
National Cancer Institute
Tuesday, November 29, 2011
Information Environment

Tuesday, November 29, 2011
Information Environment

Tuesday, November 29, 2011
Information Environment

Tuesday, November 29, 2011
Information Environment

Tuesday, November 29, 2011
Information Environment

Tuesday, November 29, 2011
Information Environment

Tuesday, November 29, 2011
Tuesday, November 29, 2011
Confusion is increasing
Confusion

Everything causes?

Can prevent?

Know how?

Tuesday, November 29, 2011

+7.7%
Confusion is increasing
Confusion

Everything causes?

+7.7%

-1%
Can prevent?

Know how?

Tuesday, November 29, 2011
Confusion is increasing
Confusion

Everything causes?

+7.7%

-1%
Can prevent?

+3.7%
Know how?

Tuesday, November 29, 2011
2003

Tuesday, November 29, 2011
Tuesday, November 29, 2011
*

*

*8,571 must die from smoking to warrant news story
*7,500 must die due to obesity to warrant news story
Tuesday, November 29, 2011
Actual Mortality from Risk Factor
Copy Devoted to Risk Factor

Frost K, Frank E, Maibach E. Relative risk in the news media: a quantification of misrepresentation. Am J Public Health 1997;87(5):842-5.
Tuesday, November 29, 2011
Tuesday, November 29, 2011
“Making Data Talk”
Adapting to a World of Ubiquitous Data Systems

Educate

Inform
Tuesday, November 29, 2011

Persuade

Support
Decisions
Organize
• What is the evidentiary story?
• What functions will data serve?

Plan

• Audiences, messages, channels?
• Timeline?

Test

• User-centered design
• Translational research

INtegrate

• Connect service w/ partners
• Connect the dots for users
Tuesday, November 29, 2011

OPT IN
Organize
• What is the evidentiary story?
• What functions will data serve?

Example
Tobacco & Cancer

Function
Inform
Settled
Science

Science
Unsettled
Science

Tuesday, November 29, 2011

Educate

Persuade

Support
Decisions
Organize
• What is the evidentiary story?
• What functions will data serve?

Example
Environmental Exposure

Function
Inform
Settled
Science

Science
Unsettled
Science

Tuesday, November 29, 2011

Educate

Persuade

Support
Decisions
Organize

Inform

• What is the evidentiary story?
• What functions will data serve?

For Example

HINTS Isopleth “Weather” Map
State-base Cancer Mortality (lung)

Tuesday, November 29, 2011
Organize
• What is the evidentiary story?
• What functions will data serve?

Plan

• Audiences, messages, channels?
• Timeline?

Test

• User-centered design
• Translational research

INtegrate

• Within the bigger picture
• In a practical way for users
Tuesday, November 29, 2011

OPT IN
Plan

Educate

• Audiences, messages, channels?
• Timeline?
Understand audience’s use / misuse of
data

Tuesday, November 29, 2011
Plan

Educate

• Audiences, messages, channels?
• Timeline?
Understand audience’s use / misuse of
data

Exceptional Case
Fallacy of small numbers;
Tversky & Kahneman, 1971

Tuesday, November 29, 2011
Plan
• Audiences, messages, channels?
• Timeline?
Understand audience’s use / misuse of
data
For Example
Use Data to Correct
Misperceptions

Tuesday, November 29, 2011

Lives Saved from Seatbelt Use
Plan
• Audiences, messages, channels?
• Timeline?

Perceptual Basics

SOURCE: http://alleydog.com/topics/sensation_and_perception.php
Tuesday, November 29, 2011
Cognitive / Perceptual
Research
• Constructive process
• Gaze goes to center
for pattern

• Contiguous labels for
meaning

• Left to right tendency
in western culture

• Perceptual rules guide
meaning

source: Carpenter PA, Shah P. A model of the perceptual and conceptual processes in graph comprehension. J
Educ Psychol. 1999, 91(4): 690-702.
Tuesday, November 29, 2011
Cognitive / Perceptual
Research
• Constructive process
• Gaze goes to center
for pattern

• Contiguous labels for
meaning

• Left to right tendency
in western culture

• Perceptual rules guide
meaning

source: Carpenter PA, Shah P. A model of the perceptual and conceptual processes in graph comprehension. J
Educ Psychol. 1999, 91(4): 690-702.
Tuesday, November 29, 2011
Cognitive / Perceptual
Research
• Constructive process
• Gaze goes to center
for pattern

• Contiguous labels for
meaning

• Left to right tendency
in western culture

• Perceptual rules guide
meaning

Tuesday, November 29, 2011
Cognitive / Perceptual
Research
• Constructive process
• Gaze goes to center
for pattern

• Contiguous labels for
meaning

• Left to right tendency
in western culture

• Perceptual rules guide
meaning

Tuesday, November 29, 2011
Visualizing Long Term
Change
Hans Rosling's 200 Countries, 200 Years, 4 Minutes - The
Joy of Stats - BBC Four

• Constructive process
• Gaze goes to center
for pattern

• Contiguous labels for
meaning

• Left to right tendency
in western culture

• Perceptual rules guide
meaning

source: Carpenter PA, Shah P. A model of the perceptual and conceptual processes in graph comprehension. J
Educ Psychol. 1999, 91(4): 690-702.
Tuesday, November 29, 2011
Visualizing Long Term
Change
Hans Rosling's 200 Countries, 200 Years, 4 Minutes - The
Joy of Stats - BBC Four

• Constructive process
• Gaze goes to center
for pattern

• Contiguous labels for
meaning

• Left to right tendency
in western culture

• Perceptual rules guide
meaning

Tuesday, November 29, 2011
Plan
• Audiences, messages, channels?
• Timeline?
Frame
Social progress
Economic development/
competitiveness
Morality/ethics
Scientific/technical uncertainty
Pandora ’ s box/Frankenstein’ s
monster/runaway science
Public accountability/
governance
Middle way/alternative path
Conflict/strategy

Tuesday, November 29, 2011
Plan
• Audiences, messages, channels?
• Timeline?
“Selling Scientific
Frame

Social progress
Economic development/
competitiveness
Morality/ethics
Scientific/technical uncertainty
Pandora ’ s box/Frankenstein’ s
monster/runaway science
Public accountability/
governance
Middle way/alternative path
Conflict/strategy

Tuesday, November 29, 2011

Doubt”
Plan

Persuade

• Audiences, messages, channels?
• Timeline?

“1200 People”

Frame
Social progress
Economic development/
competitiveness
Morality/ethics
Scientific/technical uncertainty
Pandora ’ s box/Frankenstein’ s
monster/runaway science
Public accountability/
governance
Middle way/alternative path
Conflict/strategy

Tuesday, November 29, 2011

The “Truth” Campaign: American
Legacy Foundation
Plan
• Audiences, messages, channels?
• Timeline?
Public’s Trust in Health Information Channels
2002-2003

2005

2008

80%

http://hints.cancer.gov/

70%
60%
50%
40%
30%
20%
10%
0%
Doctor

Tuesday, November 29, 2011

Family or
Friends

Radio

Internet

Television
Plan
• Audiences, messages, channels?
Use of Social Media (2008)
• Timeline?
Online Support

Bloggers

Social Networking

50%

http://hints.cancer.gov/

45%

40%
Use highest among
35%
non-white
30%
25%
20%
15%
10%
5%
0%
Non-Hispanic
White
Tuesday, November 29, 2011

Hispanic

Black /
African
American

Other
Plan
• Audiences, messages, channels?
• Timeline?
Go to where the people are
Press Release

Physician Outreach
Media Outreach
Personal
Media

Updated
Web
Presence
Tuesday, November 29, 2011
Organize
• What is the evidentiary story?
• What functions will data serve?

Plan

• Audiences, messages, channels?
• Timeline?

Test

• User-centered design
• Translational research

INtegrate

• Within the bigger picture
• In a practical way for users
Tuesday, November 29, 2011
Test
• User-centered design
• Translational research

• Usability testing
• Focus groups
• Informal feedback
• Formative
evaluation

• RCT’s

Tuesday, November 29, 2011
Test
• User-centered design
• Translational research

Tuesday, November 29, 2011
Organize
• What is the evidentiary story?
• What functions will data serve?

Plan

• Audiences, messages, channels?
• Timeline?

Test

• User-centered design
• Translational research

INtegrate

• Within the bigger picture
• In a practical way for users
Tuesday, November 29, 2011
INtegrate
• Within the bigger picture
• In a practical way for users

Tuesday, November 29, 2011
INtegrate
• Within the bigger picture
• In a practical way for users

Tuesday, November 29, 2011
INtegrate
• Within the bigger picture
• In a practical way for users

Tuesday, November 29, 2011
“Making Data Talk”
Adapting to a World of Ubiquitous Data Systems

Educate

Inform
Tuesday, November 29, 2011

Persuade

Support
Decisions
“Making Data Talk”
Adapting to a World of Ubiquitous Data Systems

Educate

Inform
Tuesday, November 29, 2011

Persuade

Support
Decisions
“Making Data Talk”
Adapting to a World of Ubiquitous Data Systems

Educate

Inform
Tuesday, November 29, 2011

Persuade

Support
Decisions
“Making Data Talk”
Adapting to a World of Ubiquitous Data Systems

Educate

Inform
Tuesday, November 29, 2011

Persuade

Support
Decisions
“Making Data Talk”
Adapting to a World of Ubiquitous Data Systems
The Case of NOAA

Tuesday, November 29, 2011
“Making Data Talk”
Adapting to a World of Ubiquitous Data Systems
The Case of NOAA

Government ensures
data quality, provenance
Hesse, B. W. Overview to the Concept of Cyberinfrastructure
for Health. First NIH-NSF sponsored seminar, La Jolla, CA,
March 2008.
Tuesday, November 29, 2011

Meteorologists innovate on
communication to public
“Making Data Talk”
Adapting to a World of Ubiquitous Data Systems
The Case of NOAA
Participative media allows for
community activation

The Participative Web
Hesse BW, Hansen D, Finholt T, Munson S, Kellogg W, Thomas JC. Social Participation in
Health 2.0. IEEE Computer. 2010;43(11):45-52.
Tuesday, November 29, 2011
“Making Data Talk”
Adapting to a World of Ubiquitous Data Systems
The Case of NOAA

Mobile Access: Always on, always proximal
Tuesday, November 29, 2011
Can we make data work to
improve clinical practice?

Tuesday, November 29, 2011
Can we make data work to
improve clinical practice?
Shared Decision
Making
ClearPractice, Inc.

Mobile Access to
Data

Tuesday, November 29, 2011
Can we make data work to
improve community health?

The Health Data
Initiative Forum,
June 9, 2011

Tuesday, November 29, 2011
Can we make data work to
improve community health?
BLS

Tuesday, November 29, 2011

USDA

CDC
Can we make data work to
improve world health?
Deaths from lung cancer: Men
Rates normalized on age per 100,000 male residents (gapminder.org)

Tuesday, November 29, 2011
Can we make data work to
improve world health?

Tuesday, November 29, 2011
Can we make data work to
improve world health?

Tuesday, November 29, 2011
Can we make data work to
improve world health?
Thomas Friedman, Massachusetts Institute of Technology, May 16, 2005

Tuesday, November 29, 2011
Can we make data work to
improve world health?
Thomas Friedman, Massachusetts Institute of Technology, May 16, 2005

Thank you!

Tuesday, November 29, 2011

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Making Data Talk

  • 1. MAKING DATA TALK: COMMUNICATING PUBLIC HEALTH DATA TO THE PUBLIC, POLICY MAKERS, AND THE PRESS Bradford W. Hesse, PhD National Cancer Institute Tuesday, November 29, 2011
  • 9. Confusion is increasing Confusion Everything causes? Can prevent? Know how? Tuesday, November 29, 2011 +7.7%
  • 10. Confusion is increasing Confusion Everything causes? +7.7% -1% Can prevent? Know how? Tuesday, November 29, 2011
  • 11. Confusion is increasing Confusion Everything causes? +7.7% -1% Can prevent? +3.7% Know how? Tuesday, November 29, 2011
  • 14. * * *8,571 must die from smoking to warrant news story *7,500 must die due to obesity to warrant news story Tuesday, November 29, 2011
  • 15. Actual Mortality from Risk Factor Copy Devoted to Risk Factor Frost K, Frank E, Maibach E. Relative risk in the news media: a quantification of misrepresentation. Am J Public Health 1997;87(5):842-5. Tuesday, November 29, 2011
  • 17. “Making Data Talk” Adapting to a World of Ubiquitous Data Systems Educate Inform Tuesday, November 29, 2011 Persuade Support Decisions
  • 18. Organize • What is the evidentiary story? • What functions will data serve? Plan • Audiences, messages, channels? • Timeline? Test • User-centered design • Translational research INtegrate • Connect service w/ partners • Connect the dots for users Tuesday, November 29, 2011 OPT IN
  • 19. Organize • What is the evidentiary story? • What functions will data serve? Example Tobacco & Cancer Function Inform Settled Science Science Unsettled Science Tuesday, November 29, 2011 Educate Persuade Support Decisions
  • 20. Organize • What is the evidentiary story? • What functions will data serve? Example Environmental Exposure Function Inform Settled Science Science Unsettled Science Tuesday, November 29, 2011 Educate Persuade Support Decisions
  • 21. Organize Inform • What is the evidentiary story? • What functions will data serve? For Example HINTS Isopleth “Weather” Map State-base Cancer Mortality (lung) Tuesday, November 29, 2011
  • 22. Organize • What is the evidentiary story? • What functions will data serve? Plan • Audiences, messages, channels? • Timeline? Test • User-centered design • Translational research INtegrate • Within the bigger picture • In a practical way for users Tuesday, November 29, 2011 OPT IN
  • 23. Plan Educate • Audiences, messages, channels? • Timeline? Understand audience’s use / misuse of data Tuesday, November 29, 2011
  • 24. Plan Educate • Audiences, messages, channels? • Timeline? Understand audience’s use / misuse of data Exceptional Case Fallacy of small numbers; Tversky & Kahneman, 1971 Tuesday, November 29, 2011
  • 25. Plan • Audiences, messages, channels? • Timeline? Understand audience’s use / misuse of data For Example Use Data to Correct Misperceptions Tuesday, November 29, 2011 Lives Saved from Seatbelt Use
  • 26. Plan • Audiences, messages, channels? • Timeline? Perceptual Basics SOURCE: http://alleydog.com/topics/sensation_and_perception.php Tuesday, November 29, 2011
  • 27. Cognitive / Perceptual Research • Constructive process • Gaze goes to center for pattern • Contiguous labels for meaning • Left to right tendency in western culture • Perceptual rules guide meaning source: Carpenter PA, Shah P. A model of the perceptual and conceptual processes in graph comprehension. J Educ Psychol. 1999, 91(4): 690-702. Tuesday, November 29, 2011
  • 28. Cognitive / Perceptual Research • Constructive process • Gaze goes to center for pattern • Contiguous labels for meaning • Left to right tendency in western culture • Perceptual rules guide meaning source: Carpenter PA, Shah P. A model of the perceptual and conceptual processes in graph comprehension. J Educ Psychol. 1999, 91(4): 690-702. Tuesday, November 29, 2011
  • 29. Cognitive / Perceptual Research • Constructive process • Gaze goes to center for pattern • Contiguous labels for meaning • Left to right tendency in western culture • Perceptual rules guide meaning Tuesday, November 29, 2011
  • 30. Cognitive / Perceptual Research • Constructive process • Gaze goes to center for pattern • Contiguous labels for meaning • Left to right tendency in western culture • Perceptual rules guide meaning Tuesday, November 29, 2011
  • 31. Visualizing Long Term Change Hans Rosling's 200 Countries, 200 Years, 4 Minutes - The Joy of Stats - BBC Four • Constructive process • Gaze goes to center for pattern • Contiguous labels for meaning • Left to right tendency in western culture • Perceptual rules guide meaning source: Carpenter PA, Shah P. A model of the perceptual and conceptual processes in graph comprehension. J Educ Psychol. 1999, 91(4): 690-702. Tuesday, November 29, 2011
  • 32. Visualizing Long Term Change Hans Rosling's 200 Countries, 200 Years, 4 Minutes - The Joy of Stats - BBC Four • Constructive process • Gaze goes to center for pattern • Contiguous labels for meaning • Left to right tendency in western culture • Perceptual rules guide meaning Tuesday, November 29, 2011
  • 33. Plan • Audiences, messages, channels? • Timeline? Frame Social progress Economic development/ competitiveness Morality/ethics Scientific/technical uncertainty Pandora ’ s box/Frankenstein’ s monster/runaway science Public accountability/ governance Middle way/alternative path Conflict/strategy Tuesday, November 29, 2011
  • 34. Plan • Audiences, messages, channels? • Timeline? “Selling Scientific Frame Social progress Economic development/ competitiveness Morality/ethics Scientific/technical uncertainty Pandora ’ s box/Frankenstein’ s monster/runaway science Public accountability/ governance Middle way/alternative path Conflict/strategy Tuesday, November 29, 2011 Doubt”
  • 35. Plan Persuade • Audiences, messages, channels? • Timeline? “1200 People” Frame Social progress Economic development/ competitiveness Morality/ethics Scientific/technical uncertainty Pandora ’ s box/Frankenstein’ s monster/runaway science Public accountability/ governance Middle way/alternative path Conflict/strategy Tuesday, November 29, 2011 The “Truth” Campaign: American Legacy Foundation
  • 36. Plan • Audiences, messages, channels? • Timeline? Public’s Trust in Health Information Channels 2002-2003 2005 2008 80% http://hints.cancer.gov/ 70% 60% 50% 40% 30% 20% 10% 0% Doctor Tuesday, November 29, 2011 Family or Friends Radio Internet Television
  • 37. Plan • Audiences, messages, channels? Use of Social Media (2008) • Timeline? Online Support Bloggers Social Networking 50% http://hints.cancer.gov/ 45% 40% Use highest among 35% non-white 30% 25% 20% 15% 10% 5% 0% Non-Hispanic White Tuesday, November 29, 2011 Hispanic Black / African American Other
  • 38. Plan • Audiences, messages, channels? • Timeline? Go to where the people are Press Release Physician Outreach Media Outreach Personal Media Updated Web Presence Tuesday, November 29, 2011
  • 39. Organize • What is the evidentiary story? • What functions will data serve? Plan • Audiences, messages, channels? • Timeline? Test • User-centered design • Translational research INtegrate • Within the bigger picture • In a practical way for users Tuesday, November 29, 2011
  • 40. Test • User-centered design • Translational research • Usability testing • Focus groups • Informal feedback • Formative evaluation • RCT’s Tuesday, November 29, 2011
  • 41. Test • User-centered design • Translational research Tuesday, November 29, 2011
  • 42. Organize • What is the evidentiary story? • What functions will data serve? Plan • Audiences, messages, channels? • Timeline? Test • User-centered design • Translational research INtegrate • Within the bigger picture • In a practical way for users Tuesday, November 29, 2011
  • 43. INtegrate • Within the bigger picture • In a practical way for users Tuesday, November 29, 2011
  • 44. INtegrate • Within the bigger picture • In a practical way for users Tuesday, November 29, 2011
  • 45. INtegrate • Within the bigger picture • In a practical way for users Tuesday, November 29, 2011
  • 46. “Making Data Talk” Adapting to a World of Ubiquitous Data Systems Educate Inform Tuesday, November 29, 2011 Persuade Support Decisions
  • 47. “Making Data Talk” Adapting to a World of Ubiquitous Data Systems Educate Inform Tuesday, November 29, 2011 Persuade Support Decisions
  • 48. “Making Data Talk” Adapting to a World of Ubiquitous Data Systems Educate Inform Tuesday, November 29, 2011 Persuade Support Decisions
  • 49. “Making Data Talk” Adapting to a World of Ubiquitous Data Systems Educate Inform Tuesday, November 29, 2011 Persuade Support Decisions
  • 50. “Making Data Talk” Adapting to a World of Ubiquitous Data Systems The Case of NOAA Tuesday, November 29, 2011
  • 51. “Making Data Talk” Adapting to a World of Ubiquitous Data Systems The Case of NOAA Government ensures data quality, provenance Hesse, B. W. Overview to the Concept of Cyberinfrastructure for Health. First NIH-NSF sponsored seminar, La Jolla, CA, March 2008. Tuesday, November 29, 2011 Meteorologists innovate on communication to public
  • 52. “Making Data Talk” Adapting to a World of Ubiquitous Data Systems The Case of NOAA Participative media allows for community activation The Participative Web Hesse BW, Hansen D, Finholt T, Munson S, Kellogg W, Thomas JC. Social Participation in Health 2.0. IEEE Computer. 2010;43(11):45-52. Tuesday, November 29, 2011
  • 53. “Making Data Talk” Adapting to a World of Ubiquitous Data Systems The Case of NOAA Mobile Access: Always on, always proximal Tuesday, November 29, 2011
  • 54. Can we make data work to improve clinical practice? Tuesday, November 29, 2011
  • 55. Can we make data work to improve clinical practice? Shared Decision Making ClearPractice, Inc. Mobile Access to Data Tuesday, November 29, 2011
  • 56. Can we make data work to improve community health? The Health Data Initiative Forum, June 9, 2011 Tuesday, November 29, 2011
  • 57. Can we make data work to improve community health? BLS Tuesday, November 29, 2011 USDA CDC
  • 58. Can we make data work to improve world health? Deaths from lung cancer: Men Rates normalized on age per 100,000 male residents (gapminder.org) Tuesday, November 29, 2011
  • 59. Can we make data work to improve world health? Tuesday, November 29, 2011
  • 60. Can we make data work to improve world health? Tuesday, November 29, 2011
  • 61. Can we make data work to improve world health? Thomas Friedman, Massachusetts Institute of Technology, May 16, 2005 Tuesday, November 29, 2011
  • 62. Can we make data work to improve world health? Thomas Friedman, Massachusetts Institute of Technology, May 16, 2005 Thank you! Tuesday, November 29, 2011