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How to Align Internal Teams Behind Your Brand 
© 2012 GlobusMedia Ltd
Social Media 
2 
@brandworkzworld Brandworkz 
Jens Lundgaard 
Abigayle Norman 
Brandworkz 
 Find us on social media 
 Use the hashtag #aligninternalteams
Internal buy-in to your brand is critical 
.
Key Challenges Brand Communication Challenges 
Promote and Educate 
Align Internal Teams Behind your Brand 
Positioning. 
Share and Distribute Govern and Automate 
Increase th.e power of your marketing 
and brand materials 
Promote your brand consistently 
across multiple markets and channels
Key Challenges Brand Communication Challenges 
Promote and Educate 
Align Internal Teams Behind your Brand 
Positioning. 
Share and Distribute Govern and Automate 
Increase th.e power of your marketing 
and brand materials 
Promote your brand consistently 
across multiple markets and channels
Brandworkz for Brandworkz 
6
Promote and Educate 
Aligning the internal to educate the external
Brand Alignment Framework 
8 
Brand Believers 
(Customers) 
Brand Visionaries 
(Management) 
Co-create customer 
experience: Deliver 
on value propositions 
Brand Providers 
(Employees) 
External marketing: 
Promises on value 
propositions 
Value Proposition 
Delivery 
Enable & Facilitate 
promises about value 
propositions
9 
 Icebreaker retails in 44 countries, 
2,000 of retail outlets 
 Sales staff in outlets, marketing 
staff in different territories 
 Lack of product knowledge at 
retailer level 
 Inconsistent, marketing, POS 
materials used 
 Inconsistent stories told by sales 
staff 
 High price point requires consistent 
communication to justify it
Give employees the tools they need 
Central Platform for all Brand Materials 
10
Communicate your brand story 
11 
Have consistent and frequent communication with your employees
Build a brand army 
12 
Don’t become focused solely on the external
Icebreaker’s ROI 
13 
Before Brandworkz After Brandworkz Approx. 
value/year 
80 ad-hoc requests/briefs per 
month 
4 ad-hoc requests per month $ 100,000 
Time-to-market for new collections/products reduced by 1 month $ 2,000,000 
Use of out-of-date/licence 
imagery 
These problems virtually 
eradicated 
Undisclosed 
($tens 
thousands) 
Marketing and creative department can now concentrate on 
creating strategic, highly-effective marketing toolkits for 
retailers, thereby increasing sales 
Undisclosed 
($millions)
Internal Brand Alignment Equation 
Internal brand alignment 
= 
Engaged, productive, & focused employees 
= 
Delighted and loyal customers 
14
Key Takeaways 
1. Make each individual employee the focus 
2. Tell your employees your brand story 
3. Don’t forget about your internal brand ambassadors 
15
16 
OUR WOOL FACTORY
Q&A
Get in touch 
18 
Questions, comments or to book a demo. 
+44 (0) 20 7288 9700 
www.brandworkz.com 
Abigayle.norman@brandworkz.com

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How to Align Internal Teams Behind your Brand

  • 1. How to Align Internal Teams Behind Your Brand © 2012 GlobusMedia Ltd
  • 2. Social Media 2 @brandworkzworld Brandworkz Jens Lundgaard Abigayle Norman Brandworkz  Find us on social media  Use the hashtag #aligninternalteams
  • 3. Internal buy-in to your brand is critical .
  • 4. Key Challenges Brand Communication Challenges Promote and Educate Align Internal Teams Behind your Brand Positioning. Share and Distribute Govern and Automate Increase th.e power of your marketing and brand materials Promote your brand consistently across multiple markets and channels
  • 5. Key Challenges Brand Communication Challenges Promote and Educate Align Internal Teams Behind your Brand Positioning. Share and Distribute Govern and Automate Increase th.e power of your marketing and brand materials Promote your brand consistently across multiple markets and channels
  • 7. Promote and Educate Aligning the internal to educate the external
  • 8. Brand Alignment Framework 8 Brand Believers (Customers) Brand Visionaries (Management) Co-create customer experience: Deliver on value propositions Brand Providers (Employees) External marketing: Promises on value propositions Value Proposition Delivery Enable & Facilitate promises about value propositions
  • 9. 9  Icebreaker retails in 44 countries, 2,000 of retail outlets  Sales staff in outlets, marketing staff in different territories  Lack of product knowledge at retailer level  Inconsistent, marketing, POS materials used  Inconsistent stories told by sales staff  High price point requires consistent communication to justify it
  • 10. Give employees the tools they need Central Platform for all Brand Materials 10
  • 11. Communicate your brand story 11 Have consistent and frequent communication with your employees
  • 12. Build a brand army 12 Don’t become focused solely on the external
  • 13. Icebreaker’s ROI 13 Before Brandworkz After Brandworkz Approx. value/year 80 ad-hoc requests/briefs per month 4 ad-hoc requests per month $ 100,000 Time-to-market for new collections/products reduced by 1 month $ 2,000,000 Use of out-of-date/licence imagery These problems virtually eradicated Undisclosed ($tens thousands) Marketing and creative department can now concentrate on creating strategic, highly-effective marketing toolkits for retailers, thereby increasing sales Undisclosed ($millions)
  • 14. Internal Brand Alignment Equation Internal brand alignment = Engaged, productive, & focused employees = Delighted and loyal customers 14
  • 15. Key Takeaways 1. Make each individual employee the focus 2. Tell your employees your brand story 3. Don’t forget about your internal brand ambassadors 15
  • 16. 16 OUR WOOL FACTORY
  • 17. Q&A
  • 18. Get in touch 18 Questions, comments or to book a demo. +44 (0) 20 7288 9700 www.brandworkz.com Abigayle.norman@brandworkz.com