Technology a facilitator for buisiness
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This presentation was made to a group of businessmen from the Christian community. The group is called DIMENSIONS and the presentation was made in Mumbai on 23 September 2017.
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Technology a facilitator for buisiness
- 2. TOPICS • A BUSINESS SCENARIO • BUSINESS PROCESS DESIGN, MODELLING, RE-ENGINEERING • ROLE OF INFORMATION SYSTEMS IN BUSINESS • WHY TECH HAS BECOME PERVASIVE • NETWORKS / ELECTRONIC DATA INTERCHANGE • SMAC – SOCIAL, MOBILE, CLOUD, ANALYTICS / BI • SECURITY • COMPLIANCE, POLICY, RULES & REGULATION • ROI, TECH CULTURE • TOOLS AND BUSINESS APPLICATIONS • CONCLUSION
- 4. BUSINESS REMODELLING • BUSINESS PROCESS DESIGN • BUSINESS PROCESS MODELLING • BUSINESS PROCESS RE-ENGINEERING
- 5. ROLE OF INFORMATION SYSTEMS • INFORMATION SYSTEMS = DATA + INFORMATION TECHNOLOGY • DATA IS THE NEW OIL (CUSTOMERS, COMPETITORS, MARKET, PRODUCTS, MATERIALS ETC) • A COMPUTER BASED INFORMATION SYSTEM IS USED FOR COLLECTING, STORING, ORGANISING, SORTING, ANALYSING, DISTRIBUTING INFORMATION. PROCESSDATA INFORMATION
- 6. INFORMATION SYSTEMS INFORMATION SYSTEMS ARE USED FOR DECISION MAKING AT VARIOUS LEVELS IN THE ORGANISATION
- 7. TECHNOLOGY HAS BECOME PERVASIVE
- 8. WHY TECH HAS BECOME PERVASIVE? • MOORE’S LAW • AFFORDABILITY • SIMPLIFICATION OF INTERFACES (VISUAL, TAP, POINT, CLICK) • THE INTERNET • INTERCONNECTED NETWORKS • DIGITALISATION • SMAC
- 9. MOORE’S LAW MOORE'S LAW REFERS TO AN OBSERVATION MADE BY INTEL CO-FOUNDER GORDON MOORE IN 1965. HE NOTICED THAT THE NUMBER OF TRANSISTORS PER SQUARE INCH ON INTEGRATED CIRCUITS HAD DOUBLED EVERY YEAR SINCE THEIR INVENTION. MOORE'S LAW PREDICTS THAT THIS TREND WILL CONTINUE INTO THE FORESEEABLE FUTURE.
- 10. MOORE’S LAW
- 11. TECH HAS BECOME PERVASIVE Your cell phone has more computing power than NASA circa 1969
- 12. NETWORKS AND ELECTRONIC DATA INTERCHANGE
- 13. DIGITALISATION • DIGITAL BUSINESS • SOFTWARE ENABLED • VIRTUALISATION Digitization is the process of converting information into a digital format. In this format, information is organized into discrete units of data (called bit s) that can be separately addressed (usually in multiple-bit groups called byte s)
- 14. SMAC • SOCIAL • MOBILE • CLOUD • ANALYTICS / BI CLOUD -- AWS, AZURE, GOOGLE CLOUD, IBM BLUEMIX CLOUD – PRIVATE, PUBLIC, HYBRID SaaS, IaaS, PaaS
- 15. BI - DASHBOARDS
- 16. DATA CENTER In-house, managed hosted or Cloud?
- 17. SECURITY • SECURITY POLICY – USERS, ACCESS CONTROL, SYSTEMS • FIREWALL • ANTI-VIRUS • INTRUSION PREVENTION SYSTEM • VPN – VIRTUAL PRIVATE NETWORK
- 18. COMPLIANCE • GOVERNMENT POLICY • GST COMPLIANCE • PCI-DSS (CARD PAYMENTS) • HIPAA (HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT • SARBANES-OXLEY ACT OF 2002 (PUBLIC COMPANY ACCOUNTING REFORM AND INVESTOR PROTECTION ACT) • ISO/IEC 27001:2013 (ISO 27001) – INFORMATION SECURITY
- 19. ROI • RETURN ON INVESTMENT / ROI CALCULATORS • COST-BENEFIT ANALYSIS • TOTAL COST OF OWNERSHIP
- 20. TECHNOLOGY CULTURE • MAKING A BUSINESS CASE TO THE BOARD • TOP MANAGEMENT MUST BELIEVE IN TECHNOLOGY AND ITS BENEFIT TO BUSINESS • IT – BUSINESS ALIGNMENT • ALL USERS IN THE ORGANISATION MUST BELIEVE THAT IT IS GOOD FOR THE BUSINESS • AWARENESS AT ALL LEVELS
- 21. TOOLS & APPLICATIONS • FREE TOOLS AVAILABLE FOR E-MAIL, COLLABORATION, COMMUNICATION • MS OFFICE 365 • SECURITY SOFTWARE • OPERATING SYSTEM • NETWORKING SOFTWARE - WI-FI, LAN • APPLICATIONS – ACCOUNTING, INVENTORY, DATABASES, HR & PAYROLL, CRM, SCM, ERP, MRP, CAD/CAM, DTP Dropbox, Skype, Blue Jeans, WeTransfer, Google Drive, Google Docs, Open Office, Team Viewer, Adobe PDF Reader, MS Outlook
- 22. ENTERPRISE APPLICATIONS - CRM • CUSTOMER RELATIONSHIP MANAGEMENT • SALESFORCE, ZOHO CRM ETC
- 23. ENTERPRISE APPLICATIONS - SCM • SUPPLY CHAIN MANAGEMENT • SAP SCM, INFOR, ORACLE SCM CLOUD
- 24. ENTERPRISE APPLICATIONS - MRP • MATERIALS REQUIREMENT PLANNING • ORACLE + NETSUITE • INFOR • KEYEDIN
- 25. ENTERPRISE APPLICATIONS - HR • HUMAN RESOURCE SOFTWARE / HUMAN CAPITAL MANAGEMENT • ZOHO PEOPLE • ZOHO RECRUIT • WORKDAY HCM
- 26. ENTERPRISE RESOURCE PLANNING SAP SAGE ORACLE + NETSUITE TALLY ERP ORACLE JD EDWARDS MICROSOFT DYNAMICS
- 27. DATA WAREHOUSE • A LARGE STORE OF DATA ACCUMULATED FROM A WIDE RANGE OF SOURCES WITHIN A COMPANY AND USED TO GUIDE MANAGEMENT DECISIONS. • DATA MINING • ETL PROCESS
- 28. MISC • E-COMMERCE • THE FUTURE – IS HERE TODAY! • ARTIFICIAL INTELLIGENCE, BOTS, MACHINE LEARNING DEEP LEARNING • ROBOTS, AUTOMATION • AUTONOMOUS VEHICALS
- 30. THANK YOU • E-MAIL: BRIAN9P@GMAIL.COM • BLOG/WEB: WWW.DIGITALCREED.IN
Notas del editor
- Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. CRM systems are designed to compile information on customers across different channels -- or points of contact between the customer and the company -- which could include the company's website, telephone, live chat, direct mail, marketing materials and social media. CRM systems can also give customer-facing staff detailed information on customers' personal information, purchase history, buying preferences and concerns.
- Supply chain management (SCM) is the oversight of materials, information, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer. Supply chain management involves coordinating and integrating these flows both within and among companies.
- Material requirements planning (MRP) is a production planning, scheduling, and inventory control system used to manage manufacturing processes. Most MRP systems are software-based, but it is possible to conduct MRP by hand as well.
- Enterprise resource planning (ERP) is business process management software that allows an organization to use a system of integrated applications to manage the business and automate many back office functions related to technology, services and human resources.