To whom it may concern
I am an intelligent well-spoken innovative and presentable individual, who is not afraid of
challenges, change and initiative. I am a vibrant young woman with a very good personality.
I have a vast experience in different fields; the experience that I obtained as a result of my
domineering persistent nature. I am strong willed individual that will stop at nothing to get a
specific task done. I have been properly educated and computer literate. I am willing to start at
ground level of any job to work my way to desired position as I have done it before
I’m a keen learner, hardworking and always willing to learn more. I believe in excellence and
commitment to whatever I do. Being a part of your company’s workforce will not be only a
privilege but an opportunity that will allows me to grow in experience and become part of the
professional workforce of our country. I will be most appreciative should my application be met
with favorable consideration.
Hoping to hearing from you soon.
Yours truthfully
Bridget Sinyanya

 S TR E E T A D D R E S S , 8 9 3 4 E XT 7 , B E L A R US & O D E S S A , C O S M O C I TY , 2 1 9 1
 C E L L : 0 7 8 6 4 7 8 0 0 1 •
B R I D G E T S I N Y A N Y A
PERSONAL DETAILS
 ID Number: 8108111088087
 Surname: Sinyanya
 First Names: Bridget Zikhona
 Gender: Female
 Citizenship: South African
 Language : Zulu
 Health: Excellent
 Contacts: Cell: ( 078 ) 647 8001
 e-mail: bridgetsinyanya@gmail.com
EDUCATION
Nqgamakwe High School, Eastern Cape
English, Xhosa, Biology, Mathematics, Physics,Geography, Biblical studies
OTHER SKILLS ACQUIRED
 Customer Care Services
 Telephone etiquette
 Good communication skills
 Excellent time management

PROFESSIONAL EXPERIENCE
27th of November 2012 to Date
Palazzo Hotel Montecasino
Details of Position
Switch board Operator
Responsibilities
 Answer incoming calls
 Transferring Calls
 Faxing
 Taking in room dining orders
 Checking Emails
 Filling
 Making Restaurant reservations
 Working on Micros
 Working on Opera
1st Feb to-22 Sept 2012 Dr Greg No Diet cc t/a Dynamite Green
Details of position:
Call Centre Agent (Inbound & Outbound)
Responsibilities
 Make outbound calls
 Take incoming calls
 Process orders
 Capture data onto the system(excel)
 Follow up leads
 Track and trace parcels
 Resolve customer queries
Reason for leaving: Company liquidation
_________________________________________________________________________________
March 2011 to January 2012 XS Health
Details of position:
Promoter
Responsibilities
 Direct Promoting of product
 Develop new business for the company
 Increasing sales
 Stock taking
 Handling and resolving complaints from customers
Reason for leaving: Temporary position
__________________________________________________________________________________

2007 to 2009 Holiday Inn (Pinotage Restaurant)
Details of position:
FOH Assistant Manager
Responsibilities
 Managing 35 staff members(Kitchen & Waiters)
 Training new staff members
 Co-coordinating functions
 General administration
 Liaising with customers
 Handling complaints
 Data Capturing
 Counting stock
 Store Control
 Budget handling
__________________________________________________________________________________
2003 to 2005 Brasserie Restaurant
Details of position:
Hostess
Responsibilities
 Welcome and greet customers
 Show them to their tables
 Ensure quick service
 Ensure satisfactory service
References
Palazzo Hotel Montecasino
Contact: Gerryt Bosman/Ainsley Williams
Contact number: 011 510 3000
Position: Manager
Supervisor: Lesego
Contacts: 011 510 3000
Dynamite Green
Contact: Lynda
Cell: 082 994 2067
Position: Manager