Bulk SMS Service Provides a unique opportunity to e-commerce website where they can bridge the gap for customer service by offering SMS Service Technology. They are able to improve conversion and sell more goods as per customer choice. With the help of Bulk SMS, you can boost sales, on-site metrics and customer service & customer retention for your website.
4. uses ofuses of Bulk SMSBulk SMS Service by website owner:Service by website owner:
Customer Service: Customer Service can be improved by Bulk
SMS Service. Customer can easily text their queries, comments
& Feedback on your service. If any customer purchases a
product then found any damages then they can text their
problem to customer service & Customer service easily
apologies in a smooth way that easily improve customer
service.
5. Payment Security:
For e-commerce portal, payment security process is
improved with two factors of Authentication.
System asks one time password (OTP) before doing payment
transaction and that password come to given mobile number
which protects from hackers.
6. Shopping Cart:
Registered Customer gets alert SMS for delivery process
with update confirmation messages and delivery notification.
Regular update service via SMS encourage customer for
repeat purchase.
7. Special discount to loyal customer:
You can reward your loyal customer with exclusive discount
offer on their phone by sending SMS in special occasion.
8. Customer Retention:
Bulk SMS service help to encourage customer to buy more
and more often with special discount & offer & also
encourage customer for repeat purchase.