10 Questions to Ask when Choosing a Financial Planner

C
Questions to Ask
 A
     10WHEN C HOOSING
     FINANCIAL PLANNER




C ERTIFIED F INANCIAL PLANNER
           B OARD OF S TANDARDS, I NC.
You may be considering help from a

financial planner for a number of reasons,

whether it’s deciding to buy a new home,

planning for retirement or your children’s

education, or simply not having the time or

expertise to get your finances in order.

Whatever your needs, working with a finan-

cial planner can be a helpful step in securing

your financial future.




Q&
 A
It’s your future. Plan it!      ®
10
 Q U E S T IONS
 The questions in this brochure will help you interview
 and evaluate several financial planners to find the
 one that’s right for you. You will want to select a
 competent, qualified professional with whom you




1Q
 feel comfortable, one whose business style suits your
 financial planning needs. An interview checklist
 has been included for your convenience.


     WHAT EXPERIENCE DO YOU HAVE?

 A Find out how long the planner has been in
     practice and the number and types of compa-
     nies with which she has been associated. Ask
     the planner to briefly describe her work experi-




2Q
     ence and how it relates to her current practice.
     Choose a financial planner who has experience
     counseling individuals on their financial needs.


     WHAT ARE YOUR QUALIFICATIONS?

 A The term “financial planner” is used by
     many financial professionals. Ask the planner
     what qualifies him to offer financial planning
     advice and whether he is recognized as a
     CERTIFIED FINANCIAL PLANNERTM professional or CFP ®
     practitioner, a Certified Public Accountant/
     Personal Financial Specialist (CPA/PFS), or a
     Chartered Financial Consultant (ChFC). Look
     for a planner who has proven experience in
     financial planning topics such as insurance,
     tax planning, investments, estate planning or
     retirement planning. Determine what steps
     the planner takes to stay current with changes
     and developments in the financial planning
     field. If the planner holds a financial planning
     designation or certification, check on his back-
     ground with CFP Board or other relevant
     professional organizations.


                                                           1
3Q     WHAT SERVICES DO YOU OFFER?

    A The services a financial planner offers
       depend on a number of factors including
       credentials, licenses and areas of expertise.
       Generally, financial planners cannot sell
       insurance or securities products such as
       mutual funds or stocks without the proper
       licenses, or give investment advice unless
       registered with state or Federal authorities.
       Some planners offer financial planning
       advice on a range of topics but do not sell




4Q
       financial products. Others may provide
       advice only in specific areas such as estate
       planning or on tax matters.


       WHAT IS YOUR APPROACH TO
       FINANCIAL PLANNING?

    A Ask the financial planner about the type of
       clients and financial situations she typically
       likes to work with. Some planners prefer to
       develop one plan by bringing together all
       of your financial goals. Others provide advice
       on specific areas, as needed. Make sure the
       planner’s viewpoint on investing is not too
       cautious or overly aggressive for you. Some
       planners require you to have a certain net
       worth before offering services. Find out if the
       planner will carry out the financial recommen-
       dations developed for you or refer you to
       others who will do so.




2
5Q   WILL YOU BE THE ONLY PERSON
     WORKING WITH ME?

 A The financial planner may work with you
     himself or have others in the office assist him.
     You may want to meet everyone who will be
     working with you. If the planner works with
     professionals outside his own practice (such as
     attorneys, insurance agents or tax specialists)
     to develop or carry out financial planning
     recommendations, get a list of their names
     to check on their backgrounds.




     WHATEVER YOUR
     NEEDS, WORKING
     WITH A FINANCIAL
     PLANNER CAN BE
     A HELPFUL STEP IN
     SECURING YOUR
     FINANCIAL FUTURE.

                                                        3
6Q     HOW WILL I PAY FOR YOUR SERVICES?

    A As part of your financial planning agreement,
       the financial planner should clearly tell you in
       writing how she will be paid for the services
       to be provided.

       Planners can be paid in several ways:

       A salary paid by the company for which the
       planner works. The planner’s employer
       receives payment from you or others, either
       in fees or commissions, in order to pay the
       planner’s salary.

       Fees based on an hourly rate, a flat rate, or
       on a percentage of your assets and/or income.

       Commissions paid by a third party from the
       products sold to you to carry out the financial
       planning recommendations. Commissions are
       usually a percentage of the amount you
       invest in a product.

       A combination of fees and commissions
       whereby fees are charged for the amount of
       work done to develop financial planning
       recommendations and commissions are
       received from any products sold. In addition,
       some planners may offset some portion of the
       fees you pay if they receive commissions for
       carrying out their recommendations.




4
7Q   HOW MUCH DO YOU TYPICALLY CHARGE?

 A While the amount you pay the planner will
     depend on your particular needs, the financial
     planner should be able to provide you with
     an estimate of possible costs based on the
     work to be performed. Such costs should
     include the planner’s hourly rates or flat fees




8Q
     or the percentage he would receive as com-
     mission on products you may purchase as part
     of the financial planning recommendations.


     COULD ANYONE BESIDES ME BENEFIT
     FROM YOUR RECOMMENDATIONS?

 A Some business relationships or partnerships
     that a planner has could affect her profes-
     sional judgment while working with you,
     inhibiting the planner from acting in your
     best interest. Ask the planner to provide you
     with a description of her conflicts of interest
     in writing. For example, financial planners
     who sell insurance policies, securities or
     mutual funds have a business relationship
     with the companies that provide these
     financial products. The planner may also have
     relationships or partnerships that should be
     disclosed to you, such as business she receives
     for referring you to an insurance agent,
     accountant or attorney for implementation
     of planning suggestions.




                                                       5
9Q     HAVE YOU EVER BEEN PUBLICLY
       DISCIPLINED FOR ANY UNLAWFUL
       OR UNETHICAL ACTIONS IN YOUR
       PROFESSIONAL CAREER?

    A Several government and professional regulatory
       organizations, such as FINRA, your state insur-
       ance and securities departments, and CFP
       Board keep records on the disciplinary history
       of financial planners and advisers. Ask what
       organizations the planner is regulated by and
       contact these groups to conduct a background
       check. (See listing at right.) All financial planners
       who have registered as investment advisers
       with the Securities and Exchange Commission
       or state securities agencies, or who are associ-
       ated with a company that is registered as an




10
       investment adviser, must be able to provide
       you with a disclosure form called Form ADV -
       Part II or the state equivalent of that form.


  Q    CAN I HAVE IT IN WRITING?

    A Ask the planner to provide you with a written
       agreement that details the services that will
       be provided. Keep this document in your files
       for future reference.




6
TO C H ECK
the Disciplinary History of a
           Financial Planner or Adviser
Certified Financial Planner Board of Standards, Inc.
800-487-1497 • www.CFP.net/search

North American Securities Administrators
Association
202-737-0900 • www.nasaa.org

National Association of Insurance Commissioners
816-783-8500 • www.naic.org

Financial Industry Regulatory Authority
800-289-9999 • www.finra.org

Securities and Exchange Commission
800-732-0330 • www.sec.gov




TO F IND
      a Financial Planner in Your Area
Financial Planning Association
800-322-4237 • www.fpanet.org

National Association of Personal Financial Advisors
800-366-2732 • www.napfa.org

American Institute of Certified Public
Accountants/Personal Financial Planning Division
888-777-7077 • pfp.aicpa.org

Society of Financial Service Professionals
888-243-2258 • www.financialpro.org




                                                       7
L EA R N
     About Financial Planning Online

CFP Board's Web site, www.CFP.net/learn, is a
comprehensive resource for financial planning,
offering useful information for visitors at every
stage of the financial planning learning curve.
Interactive tools provide help for your personal
situation, including changing jobs, managing
debt, planning your retirement and more. Join
the eNewsletter for updates and check back regu-
larly to participate in polls and quizzes.


The U.S. Securities and Exchange Commission’s Office of Investor
Education and Assistance has reviewed this publication. The SEC
does not endorse the commercial activities, products or members
of this or any other private organization.
The information in this brochure is provided as a public service
by Certified Financial Planner Board of Standards Inc. (CFP Board).
A nonprofit certification and standards-setting organization, CFP
Board’s mission is to benefit the public by granting the CFP® cer-
tification and upholding it as the recognized standard of
excellence for personal financial planning.
It‘s your future. Plan it! ® is a service mark owned by Certified
Financial Planner Board of Standards Inc.
This publication may be reprinted for educational and nonprofit
purposes only.




C ERTIFIED F INANCIAL PLANNER
           B OARD OF S TANDARDS, I NC.

1425 K Street, NW, Suite 500, Washington, DC 20005
                         P: 800-487-1497
                         F: 202-379-2299
                         E: mail@CFPBoard.org
                         W: www.CFP.net/learn


Copyright ©1997 2009, Certified Financial Planner Board of Standards Inc. All rights reserved.
C H E C K LIST
     for Interviewing a Financial Planner

Planner Name: ____________________________________
Company: ________________________________________
Address: __________________________________________
Phone: ______________________ Date: ______________

 1 Do you have experience in providing advice on
the topics below? If yes, indicate the number of years.
       Retirement planning ________________________
       Investment planning ________________________
       Tax planning ______________________________
       Estate planning ____________________________
       Insurance planning ________________________
       Integrated planning ________________________
       Other ______________________________________

 2What are your areas of specialization?
What qualifies you in this field?
   ________________________________________________
   ________________________________________________
   ________________________________________________
   ________________________________________________
   ________________________________________________

 3 a. How long have you been offering financial
planning advice to clients?
      Less than one year
      One to four years
      Five to 10 years
      More than 10 years

b. How many clients do you currently have?
      Less than 10 clients
      10 to 39
      40 to 79
      80 +

 4   Briefly describe your work history.
     ________________________________________________
     ________________________________________________
     ________________________________________________
     ________________________________________________
     ________________________________________________
5 What are your educational qualifications?
Give area of study.
       Certificate __________________________________
       Undergraduate degree ______________________
       Advanced degree ___________________________
       Other ______________________________________
    ______________________________________________

 6  What financial planning designation(s) or
certification(s) do you hold?
        CERTIFIED FINANCIAL PLANNERTM certification
        Certified Public Accountant/Personal Financial
        Specialist (CPA/PFS)
        Chartered Financial Consultant (ChFC)
        Other ______________________________________

 7  What financial planning continuing education
requirements do you fulfill? _________ hours
every _________

 8   What licenses do you hold?
       Insurance
       Securities
       CPA
       J.D.
       Other ______________________________________

 9 a. Are you personally licensed or registered as an
investment adviser representative with a state(s)?:
       Yes      No
    If no, why not?________________________________

b. Are you or your firm licensed or registered as an
investment adviser with the:
       State(s)?____________________________________
       Federal Government?
    If no, why not?________________________________

c. Will you provide me with your disclosure
document Form ADV Part II or its state equivalent?
        Yes      No
    If no, why not?________________________________
10   What services do you offer? ____________________
     ________________________________________________
     ________________________________________________
     ________________________________________________

11   Describe your approach to financial planning.
     ________________________________________________
     ________________________________________________
     ________________________________________________

12   a. Who will work with me?
        Planner
        Associate(s) ________________________________

b. Will the same individual(s) review my financial
situation?
        Yes      No
     If no, who will? _______________________________

13   How are you paid for your services?
       Fee
       Commission
       Fee and commission
       Salary
       Other ______________________________________

14 What do you typically charge?
a. Fee:
     Hourly rate $ _________
     Flat fee (range) $ _________ to $ _________
     Percentage of assets under management
     _________ percent

b. Commission:
    What is the approximate percentage of the
    investment or premium you receive on: stocks
    and bonds _________ ; mutual funds _________ ;
    annuities _________ ; insurance products
    _________ ; other _________

15 a. Do you have a business affiliation with any
company whose products or services you are recom
mending?
      Yes      No
   Explain _______________________________________
   ________________________________________________
b. Is any of your compensation based on selling products?
        Yes        No
     Explain _______________________________________
      ________________________________________________

c. Do professionals and sales agents to whom you
may refer me send business, fees or any other
benefits to you?
       Yes       No
    Explain _______________________________________
    ________________________________________________

d. Do you have an affiliation with a broker/dealer?
       Yes     No

e. Are you an owner of, or connected with, any
other company whose services or products I will use?
       Yes      No
    Explain _______________________________________
    ________________________________________________

16 Do you provide a written client engagement
agreement?
       Yes      No
    If no, why not? _______________________________
    ________________________________________________
    ________________________________________________
    ________________________________________________



C ERTIFIED F INANCIAL PLANNER
           B OARD OF S TANDARDS, I NC.

1425 K Street, NW, Suite 500, Washington, DC 20005
                         P: 800-487-1497
                         F: 202-379-2299
                         E: mail@CFPBoard.org
                         W: www.CFP.net/learn


Copyright ©1997 2009, Certified Financial Planner Board of Standards Inc. All rights reserved.

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10 Questions to Ask when Choosing a Financial Planner

  • 1. Questions to Ask A 10WHEN C HOOSING FINANCIAL PLANNER C ERTIFIED F INANCIAL PLANNER B OARD OF S TANDARDS, I NC.
  • 2. You may be considering help from a financial planner for a number of reasons, whether it’s deciding to buy a new home, planning for retirement or your children’s education, or simply not having the time or expertise to get your finances in order. Whatever your needs, working with a finan- cial planner can be a helpful step in securing your financial future. Q& A It’s your future. Plan it! ®
  • 3. 10 Q U E S T IONS The questions in this brochure will help you interview and evaluate several financial planners to find the one that’s right for you. You will want to select a competent, qualified professional with whom you 1Q feel comfortable, one whose business style suits your financial planning needs. An interview checklist has been included for your convenience. WHAT EXPERIENCE DO YOU HAVE? A Find out how long the planner has been in practice and the number and types of compa- nies with which she has been associated. Ask the planner to briefly describe her work experi- 2Q ence and how it relates to her current practice. Choose a financial planner who has experience counseling individuals on their financial needs. WHAT ARE YOUR QUALIFICATIONS? A The term “financial planner” is used by many financial professionals. Ask the planner what qualifies him to offer financial planning advice and whether he is recognized as a CERTIFIED FINANCIAL PLANNERTM professional or CFP ® practitioner, a Certified Public Accountant/ Personal Financial Specialist (CPA/PFS), or a Chartered Financial Consultant (ChFC). Look for a planner who has proven experience in financial planning topics such as insurance, tax planning, investments, estate planning or retirement planning. Determine what steps the planner takes to stay current with changes and developments in the financial planning field. If the planner holds a financial planning designation or certification, check on his back- ground with CFP Board or other relevant professional organizations. 1
  • 4. 3Q WHAT SERVICES DO YOU OFFER? A The services a financial planner offers depend on a number of factors including credentials, licenses and areas of expertise. Generally, financial planners cannot sell insurance or securities products such as mutual funds or stocks without the proper licenses, or give investment advice unless registered with state or Federal authorities. Some planners offer financial planning advice on a range of topics but do not sell 4Q financial products. Others may provide advice only in specific areas such as estate planning or on tax matters. WHAT IS YOUR APPROACH TO FINANCIAL PLANNING? A Ask the financial planner about the type of clients and financial situations she typically likes to work with. Some planners prefer to develop one plan by bringing together all of your financial goals. Others provide advice on specific areas, as needed. Make sure the planner’s viewpoint on investing is not too cautious or overly aggressive for you. Some planners require you to have a certain net worth before offering services. Find out if the planner will carry out the financial recommen- dations developed for you or refer you to others who will do so. 2
  • 5. 5Q WILL YOU BE THE ONLY PERSON WORKING WITH ME? A The financial planner may work with you himself or have others in the office assist him. You may want to meet everyone who will be working with you. If the planner works with professionals outside his own practice (such as attorneys, insurance agents or tax specialists) to develop or carry out financial planning recommendations, get a list of their names to check on their backgrounds. WHATEVER YOUR NEEDS, WORKING WITH A FINANCIAL PLANNER CAN BE A HELPFUL STEP IN SECURING YOUR FINANCIAL FUTURE. 3
  • 6. 6Q HOW WILL I PAY FOR YOUR SERVICES? A As part of your financial planning agreement, the financial planner should clearly tell you in writing how she will be paid for the services to be provided. Planners can be paid in several ways: A salary paid by the company for which the planner works. The planner’s employer receives payment from you or others, either in fees or commissions, in order to pay the planner’s salary. Fees based on an hourly rate, a flat rate, or on a percentage of your assets and/or income. Commissions paid by a third party from the products sold to you to carry out the financial planning recommendations. Commissions are usually a percentage of the amount you invest in a product. A combination of fees and commissions whereby fees are charged for the amount of work done to develop financial planning recommendations and commissions are received from any products sold. In addition, some planners may offset some portion of the fees you pay if they receive commissions for carrying out their recommendations. 4
  • 7. 7Q HOW MUCH DO YOU TYPICALLY CHARGE? A While the amount you pay the planner will depend on your particular needs, the financial planner should be able to provide you with an estimate of possible costs based on the work to be performed. Such costs should include the planner’s hourly rates or flat fees 8Q or the percentage he would receive as com- mission on products you may purchase as part of the financial planning recommendations. COULD ANYONE BESIDES ME BENEFIT FROM YOUR RECOMMENDATIONS? A Some business relationships or partnerships that a planner has could affect her profes- sional judgment while working with you, inhibiting the planner from acting in your best interest. Ask the planner to provide you with a description of her conflicts of interest in writing. For example, financial planners who sell insurance policies, securities or mutual funds have a business relationship with the companies that provide these financial products. The planner may also have relationships or partnerships that should be disclosed to you, such as business she receives for referring you to an insurance agent, accountant or attorney for implementation of planning suggestions. 5
  • 8. 9Q HAVE YOU EVER BEEN PUBLICLY DISCIPLINED FOR ANY UNLAWFUL OR UNETHICAL ACTIONS IN YOUR PROFESSIONAL CAREER? A Several government and professional regulatory organizations, such as FINRA, your state insur- ance and securities departments, and CFP Board keep records on the disciplinary history of financial planners and advisers. Ask what organizations the planner is regulated by and contact these groups to conduct a background check. (See listing at right.) All financial planners who have registered as investment advisers with the Securities and Exchange Commission or state securities agencies, or who are associ- ated with a company that is registered as an 10 investment adviser, must be able to provide you with a disclosure form called Form ADV - Part II or the state equivalent of that form. Q CAN I HAVE IT IN WRITING? A Ask the planner to provide you with a written agreement that details the services that will be provided. Keep this document in your files for future reference. 6
  • 9. TO C H ECK the Disciplinary History of a Financial Planner or Adviser Certified Financial Planner Board of Standards, Inc. 800-487-1497 • www.CFP.net/search North American Securities Administrators Association 202-737-0900 • www.nasaa.org National Association of Insurance Commissioners 816-783-8500 • www.naic.org Financial Industry Regulatory Authority 800-289-9999 • www.finra.org Securities and Exchange Commission 800-732-0330 • www.sec.gov TO F IND a Financial Planner in Your Area Financial Planning Association 800-322-4237 • www.fpanet.org National Association of Personal Financial Advisors 800-366-2732 • www.napfa.org American Institute of Certified Public Accountants/Personal Financial Planning Division 888-777-7077 • pfp.aicpa.org Society of Financial Service Professionals 888-243-2258 • www.financialpro.org 7
  • 10. L EA R N About Financial Planning Online CFP Board's Web site, www.CFP.net/learn, is a comprehensive resource for financial planning, offering useful information for visitors at every stage of the financial planning learning curve. Interactive tools provide help for your personal situation, including changing jobs, managing debt, planning your retirement and more. Join the eNewsletter for updates and check back regu- larly to participate in polls and quizzes. The U.S. Securities and Exchange Commission’s Office of Investor Education and Assistance has reviewed this publication. The SEC does not endorse the commercial activities, products or members of this or any other private organization. The information in this brochure is provided as a public service by Certified Financial Planner Board of Standards Inc. (CFP Board). A nonprofit certification and standards-setting organization, CFP Board’s mission is to benefit the public by granting the CFP® cer- tification and upholding it as the recognized standard of excellence for personal financial planning. It‘s your future. Plan it! ® is a service mark owned by Certified Financial Planner Board of Standards Inc. This publication may be reprinted for educational and nonprofit purposes only. C ERTIFIED F INANCIAL PLANNER B OARD OF S TANDARDS, I NC. 1425 K Street, NW, Suite 500, Washington, DC 20005 P: 800-487-1497 F: 202-379-2299 E: mail@CFPBoard.org W: www.CFP.net/learn Copyright ©1997 2009, Certified Financial Planner Board of Standards Inc. All rights reserved.
  • 11. C H E C K LIST for Interviewing a Financial Planner Planner Name: ____________________________________ Company: ________________________________________ Address: __________________________________________ Phone: ______________________ Date: ______________ 1 Do you have experience in providing advice on the topics below? If yes, indicate the number of years. Retirement planning ________________________ Investment planning ________________________ Tax planning ______________________________ Estate planning ____________________________ Insurance planning ________________________ Integrated planning ________________________ Other ______________________________________ 2What are your areas of specialization? What qualifies you in this field? ________________________________________________ ________________________________________________ ________________________________________________ ________________________________________________ ________________________________________________ 3 a. How long have you been offering financial planning advice to clients? Less than one year One to four years Five to 10 years More than 10 years b. How many clients do you currently have? Less than 10 clients 10 to 39 40 to 79 80 + 4 Briefly describe your work history. ________________________________________________ ________________________________________________ ________________________________________________ ________________________________________________ ________________________________________________
  • 12. 5 What are your educational qualifications? Give area of study. Certificate __________________________________ Undergraduate degree ______________________ Advanced degree ___________________________ Other ______________________________________ ______________________________________________ 6 What financial planning designation(s) or certification(s) do you hold? CERTIFIED FINANCIAL PLANNERTM certification Certified Public Accountant/Personal Financial Specialist (CPA/PFS) Chartered Financial Consultant (ChFC) Other ______________________________________ 7 What financial planning continuing education requirements do you fulfill? _________ hours every _________ 8 What licenses do you hold? Insurance Securities CPA J.D. Other ______________________________________ 9 a. Are you personally licensed or registered as an investment adviser representative with a state(s)?: Yes No If no, why not?________________________________ b. Are you or your firm licensed or registered as an investment adviser with the: State(s)?____________________________________ Federal Government? If no, why not?________________________________ c. Will you provide me with your disclosure document Form ADV Part II or its state equivalent? Yes No If no, why not?________________________________
  • 13. 10 What services do you offer? ____________________ ________________________________________________ ________________________________________________ ________________________________________________ 11 Describe your approach to financial planning. ________________________________________________ ________________________________________________ ________________________________________________ 12 a. Who will work with me? Planner Associate(s) ________________________________ b. Will the same individual(s) review my financial situation? Yes No If no, who will? _______________________________ 13 How are you paid for your services? Fee Commission Fee and commission Salary Other ______________________________________ 14 What do you typically charge? a. Fee: Hourly rate $ _________ Flat fee (range) $ _________ to $ _________ Percentage of assets under management _________ percent b. Commission: What is the approximate percentage of the investment or premium you receive on: stocks and bonds _________ ; mutual funds _________ ; annuities _________ ; insurance products _________ ; other _________ 15 a. Do you have a business affiliation with any company whose products or services you are recom mending? Yes No Explain _______________________________________ ________________________________________________
  • 14. b. Is any of your compensation based on selling products? Yes No Explain _______________________________________ ________________________________________________ c. Do professionals and sales agents to whom you may refer me send business, fees or any other benefits to you? Yes No Explain _______________________________________ ________________________________________________ d. Do you have an affiliation with a broker/dealer? Yes No e. Are you an owner of, or connected with, any other company whose services or products I will use? Yes No Explain _______________________________________ ________________________________________________ 16 Do you provide a written client engagement agreement? Yes No If no, why not? _______________________________ ________________________________________________ ________________________________________________ ________________________________________________ C ERTIFIED F INANCIAL PLANNER B OARD OF S TANDARDS, I NC. 1425 K Street, NW, Suite 500, Washington, DC 20005 P: 800-487-1497 F: 202-379-2299 E: mail@CFPBoard.org W: www.CFP.net/learn Copyright ©1997 2009, Certified Financial Planner Board of Standards Inc. All rights reserved.