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Digital Finance
Greta Bull, CEO CGAP
March 9, 2016
2 billion people
have no access to formal financial services
1 billion
of them
have a mobile phone
A large number of providers have
now understood this opportunity
Source: GSMA State of the Industry 2015
Number of live DF...
Markets exist worldwide and
are getting deeper
Source: GSMA State of the Industry 2015
72% of these markets have
two or mo...
In Latin America, over
95% of DFS accounts
are card based
In South Asia, vast majority of
DFS customers transact over
the ...
Markets with
more DFS
than bank
accounts
19
DFS transactions
processed each day
33m
Source: GSMA State of the Industry 201...
This is having a direct impact on financial inclusion
Africa Continues to Make Remarkable Progress
Findex reports
adults w...
Competition Pushes Traditional Players to Adapt
0
5
10
15
20
25
30
2007 '08 '09 '10 '11 '12 ''13 ''14
Mobile
payment
custo...
• China moving rapidly towards full
financial inclusion (64 → 79%), driven by
state owned infrastructure and
technological...
India Stack provides digital infrastructure for full financial inclusion
India: State Builds the Rails for Private Solutio...
• Mature microfinance industry; major
player BRAC moves into agent
network through bKash
• 12 million new mobile money
acc...
Latin America: Access Enabled by
Small and Large Retailers
Active Banking Agents (2010-2015)
345,754
97,561
34,427
0
100,0...
Advancing financial inclusion to improve the lives of the poor
www.cgap.org
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Introduction to Digital Financial Services

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2 billion people globally have no bank account, but 1 billion of them have a mobile phone. Markets for digital financial services are expanding worldwide.

Publicado en: Economía y finanzas
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Introduction to Digital Financial Services

  1. 1. Digital Finance Greta Bull, CEO CGAP March 9, 2016
  2. 2. 2 billion people have no access to formal financial services
  3. 3. 1 billion of them have a mobile phone
  4. 4. A large number of providers have now understood this opportunity Source: GSMA State of the Industry 2015 Number of live DFS services by region
  5. 5. Markets exist worldwide and are getting deeper Source: GSMA State of the Industry 2015 72% of these markets have two or more providers 270+ providers of DFS across 93 countries Together they serve over 411 million customers Seven have interoperability
  6. 6. In Latin America, over 95% of DFS accounts are card based In South Asia, vast majority of DFS customers transact over the counter (OTC) In Sub-Saharan Africa, 90% of DFS accounts are mobile The sum total: A global transformation of financial services Source: GSMA State of the Industry 2015 Models vary depending on local context
  7. 7. Markets with more DFS than bank accounts 19 DFS transactions processed each day 33m Source: GSMA State of the Industry 2015 Actively used DFS accounts To give a sense of the scale… Markets with more DFS agents than bank branches
  8. 8. This is having a direct impact on financial inclusion Africa Continues to Make Remarkable Progress Findex reports adults with a mobile money account in SSA
  9. 9. Competition Pushes Traditional Players to Adapt 0 5 10 15 20 25 30 2007 '08 '09 '10 '11 '12 ''13 ''14 Mobile payment customers: 25.8m M-Shwari launches in 2012: In two years, 9.2m accounts, 20.6m loans for $277m, $1.5bln deposits mobilized, PAR(90) 2.2% Partnerships, own solutions and direct competition Bank Customers: 28.4m
  10. 10. • China moving rapidly towards full financial inclusion (64 → 79%), driven by state owned infrastructure and technological disruption • Favorable government policies expand access • Leveraging large state bank infrastructure (e.g. PSBC over 400 million clients and 36,000 retail outlets) • 800,000 agents in 400,000 villages power digital G2P payments • Alibaba gives people what they want, finance plays a supporting role Leading role of state, but Alibaba has shifted the goal posts China: Where Tradition and Technology Meet
  11. 11. India Stack provides digital infrastructure for full financial inclusion India: State Builds the Rails for Private Solutions • Important regulatory changes in 2014-15 • Open public infrastructure in key areas: ID (Aadhaar), Unified Payments Interface with open APIs, Digital Locker, eKYC, RuPay Card • Private banks licensed to focus on key segments: small business (10) and payments (11) • Low-threshold Jan Dhan accounts bring in 200m new customers in 2 years; layer on insurance and pensions through Jan Suraksha • Government drives volume with G2P payment for social programs (28 programs to be digitized)
  12. 12. • Mature microfinance industry; major player BRAC moves into agent network through bKash • 12 million new mobile money accounts added in 2014, 30 million at end of 2015 • Progress driven by large agent network. Over 500,000 agents nationally; 90% of adults live within 5 KM of an agent • Dominance of OTC means full potential of system yet to be realized • Banked adults moved from 5% to 9% from 2014-15 bKash drives tremendous growth in digital Bangladesh: Microfinance Player Drives Digital
  13. 13. Latin America: Access Enabled by Small and Large Retailers Active Banking Agents (2010-2015) 345,754 97,561 34,427 0 100,000 200,000 300,000 400,000 2010 2011 2012 2013 2014 2015 Brazil Colombia Peru Oxxo – a convenience store – is largest banking agent network Number of stores/branches, 2014 Banorte Santander 1,265 1,269 7-Eleven 1,506 Banamex 1,801 1,623 Bancomer 12,597Oxxo G2P and consumer purchases driving increased access to financial services
  14. 14. Advancing financial inclusion to improve the lives of the poor www.cgap.org

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