COCC Business Learning Spring/Summer Schedule

SPRING/SUMMER 2012

Business, Employee & Professional Development

Inside:
Computer & Web 3
Business 10
COCC helps
Professional Development 15
local businesses
grow and thrive!
See page 11

Contents

Computer & Web
PC Basics & Beyond pg 3
Mac Basics pg 4
Software pg 5
Web/Graphic Design/Photoshop pg 8

Business
Business Essentials pg 10
Small Business Advising pg 12
Marketing & Social Media pg 13
Nonprofit pg 14

Professional Development

Management pg 15
Health Care & Wellness pg 17
Massage & Nutrition pg 19
Building & Sustainability pg 20

Important Information

General Information pg 22
Registration pg 23

Registration Information - See Page 23
Cover photo: David Morris

PC Basics & Beyond
File It, Find It!
Where did those files go that you downloaded? Why do
documents keep disappearing? Where did those pictures
go? Organize your files, save email attachments, access
information downloaded from the Internet, and find those
‘lost’ items. Prerequisite: basic Windows and keyboard/mouse skills.
Lars Cousineau 1:00pm-4:00 W 26348
05/16 to 05/23 Bend SRCTR COMPUTER
Cost $59.00

Davis Barringer 9:00am-4:00 S 26344
06/09 Madras MDR 120
Cost $59.00

Lars Cousineau 1:00pm-4:00 MW 35724
Improve your computer skills. Cost $59.00

Computer Essentials I Clean Up & Speed Up Your PC
Join the computer world. Come get comfortable with using
Computer running slow? Think you need a technician? Think
the mouse, exploring the Internet, storing files and much
again! Take this hands-on class to learn how to clean up,
more. This class is for absolute beginners.
Lars Cousineau 1:00pm-4:00 W 26353
troubleshoot and diagnose software and security problems
04/04 to 04/11 Bend SRCTR COMPUTER that slow down or may even damage your computer. A good
Cost $55.00 follow-up class is Clean Up & Speed Up Your PC II.
Lars Cousineau 1:00pm-4:00 M 26473
Stephanie Clymens 6:00pm-9:00 R 26396 05/14 to 05/21 Bend SRCTR COMPUTER

COMPUTER & WEB
04/19 to 04/26 Prineville PRI 114 Cost $59.00
Cost $55.00
Annette Witzel 9:00am-4:00 S 26410
Davis Barringer 6:00pm-9:00 TR 26409 06/02 Redmond RDM1 114
05/15 to 05/17 Madras MDR 120 Cost $59.00
Cost $55.00
Lars Cousineau 1:00pm-4:00 M 35715
Computer Essentials II Cost $59.00
Continue getting comfortable with the computer by
Davis Barringer 6:00pm-9:00 W 35690
exploring the Start menu, Windows accessories, and creating 07/11 to 07/18 Madras MDR 120
and filing documents. Prerequisite: minimal keyboarding Cost $59.00
skills & mouse familiarity. A good follow-up class would be File It,
Find It or Clean Up & Speed Up Your PC.
Lars Cousineau 1:00pm-4:00 W 26354 Clean Up & Speed Up Your PC II
04/25 to 05/02 Bend SRCTR COMPUTER Take your computer repair skills to the next level. Learn how
Cost $55.00 hardware affects computer performance, how to upgrade
Stephanie Clymens 6:00pm-9:00 R 26397
RAM and hard drives, advanced management software tools
05/10 to 05/17 Prineville PRI 114 built into the Windows operating system and about third
Cost $55.00 party software tools that can keep your computer running
smoothly. Don’t be intimidated any more by terms like BIOS
Davis Barringer 6:00pm-9:00 TR 26423
05/22 to 05/24 Madras MDR 120 and firmware updates, device drivers and MSConfig.
Cost $55.00 Annette Witzel 9:00am-4:00 S 26413
06/16 Bend SRCTR COMPUTER
Cost $59.00
Windows 7 Essentials
Come get comfortable with the basic elements of Windows Staying Safe on the Internet
7, such as file management, system maintenance, timesaving Malware, phishing, smishing, viruses, rootkits, identity theft,
techniques, and the wonderful new features of Windows 7. and the list goes on. All these and more are bad things
Linda Fava 9:00am-4:00 F 26364
06/01 COCC Bend LIB 117 that can happen to your computer. Come learn easy ways
Cost $59.00 to protect yourself, your data and your computer while
enjoying all the internet has to offer.
Patti Norris 6:00pm-9:00 T 35697 Davis Barringer 6:00pm-9:00 M 35693
07/10 to 07/17 Prineville PRI 114 07/16 Madras MDR 120
Cost $59.00 Cost $59.00

Register at http://noncredit.cocc.edu or call (541) 383-7270 3

Mac Basics
Make Money Buying & Selling on eBay Macintosh Basics
Everyone has heard of eBay, but not everyone knows how Get comfortable operating your Macintosh personal
to list appealing auction ads that result in actual sales. You computer. Learn to use the Mac operating system and
can make money, get rid of your stuff and ensure successful related software interfaces, how to create and manage
transactions. folders, and how to access the Internet through the Safari
Lars Cousineau 9:00am-4:00 S 26355 Browser.
04/28 Bend SRCTR COMPUTER Michael Hansen 6:00pm-9:00 R 26404
Cost $59.00 04/12 to 04/19 Bend SVMS LIBRARY
Cost $59.00
Lars Cousineau 9:00am-4:00 S 35725
Cost $59.00
Macintosh Beyond the Basics
Take your use of the Mac to the next level by gaining an
Managing Your Digital Photo Collection understanding of the more advanced functions. Customize
Organize, edit and share photos from your digital camera. your Mac, access email from anywhere and learn to keep
Master a few easy photo management tools in Windows so your Mac up-to-date, plus many other tips and tricks.
you can stop stressing and start enjoying your photos. Annette Witzel 6:00pm-9:00 TR 26412
Lars Cousineau 9:00am-noon M 26340 04/24 to 04/26 Bend SVMS LIBRARY
05/14 to 05/21 Bend SRCTR COMPUTER Cost $59.00
Cost $59.00
iTunes, iPhoto, iMovie
Facebook & Twitter Basics Make the most of your Mac. Select your favorite music and
Facebook and Twitter are all the rage. Find out how to set up organize songs and tunes to fit your mood. Save and share
and secure your account, add friends, use the search feature your special photos and even create a short movie to help
and more. Don’t get left behind. Whether you are interested everyone remember fun times. No class on 5/28.
COMPUTER & WEB

for your business or for pleasure, come get what you need to Annette Witzel 6:30pm-8:30 M 26411
start feeling comfortable on both. 05/14 to 06/04 Bend SVMS LIBRARY
Cost $59.00
Matthew Hand 6:00pm-9:00 T 26510
Cost $39.00
Get More from your iPhone
Matthew Hand 6:00pm-9:00 M 35699 Have an iPhone? Thinking about getting one? Come get tips
07/09 Bend CHLAB 207 and understanding about this smallest of computers that
Cost $39.00 can run and change your life.
Andrew Gorman 6:00pm-9:00 R 26406
05/24 to 05/31 Bend SVMS LIBRARY
Cost $59.00

Andrew Gorman 6:00pm-9:00 R 35701
07/12 to 07/19 Prineville PRI 119
Cost $59.00

Google Advanced Get More out of Your iPad
Get deeper into the plethora of applications Google offers to
Now that you have your new iPad, get some help figuring
aid you with innovation, communication, sharing, mobility
out its many features. Set it up the way you want it for
and productivity. Also, learn ways to search for video,
business and beyond, add email accounts, take control of
patents, trademarks and more using Google tools.
Annette Witzel 6:00pm-9:00 T 26419
your office computer, sync programs and documents, work
05/22 Bend SRCTR COMPUTER with video and more. Bring your own iPad to class.
Cost $39.00 Matthew Hand 6:00pm-9:00 TR 26472
Cost $59.00

Macintosh Troubleshooting
Macs are expensive to repair. Get the skills you need to do
both software and hardware diagnostics, as well as some
general repair and upgrade techniques that will save you
money.
Andrew Gorman 6:00pm-9:00 T 26405
Cost $59.00

4 Register at http://noncredit.cocc.edu or call (541) 383-7270

Software
Access 2010, Beginning Manage Your Email with Outlook
Discover how to use this powerful database management Email overload? Wondering how to find an email among
program to store and automate access to information. the thousands of items? Make Outlook work for you. Get
Prerequisite: Windows experience. Bring a flash drive to save your organized and be more productive by using its many
work. features and functions. Come see what’s new in Outlook
Annette Witzel 9:00am-4:00 M 26408 2010.
05/07 Bend SRCTR COMPUTER Linda Fava 9:00am-4:00 F 26366
Cost $59.00 05/18 COCC Bend LIB 117
Cost $59.00

Excel 2010, Beginning
Create, edit, format and save a spreadsheet. Write formulas PowerPoint 2010
and create charts, as well as make and use a list or database. Construct professional presentations with ease. Use
Prerequisite: basic Windows experience. Bring a flash drive to class to shortcuts, build a presentation from scratch, customize an
save your work. installed template or theme, manipulate graphics as well
Laura Boehme 6:00pm-9:00 TR 26415 as audio and video clips, and use the program’s new Office
04/17 to 04/19 COCC Bend LIB 117 Button, Ribbon and SmartArt. Bring a flash drive to save
Cost $59.00 your work.
Stephanie Clymens 6:00pm-9:00 T 26448 Miles Wilhelm 9:00am-4:00 F 26445
04/17 to 04/24 Prineville PRI 114 04/20 COCC Bend LIB 117
Cost $59.00 Cost $59.00

Patti Norris 9:00am-noon M 26440
04/30 to 05/07 Madras MDR 120 Word 2010, Beyond the Basics
Cost $59.00 Get exposed to commonly used and more advanced features
of Word 2010 and learn the tools to create documents for

COMPUTER & WEB
Annette Witzel 9:00am-4:00 S 26394
05/19 Redmond RDM1 114 a variety of projects. Apply the new file management,
Cost $59.00 document editing and enhancement, and productivity tools
to make your work smoother and faster.
Pamela Burns 9:00am-noon W 26567 Linda Fava 9:00am-4:00 M 26365
05/23 to 05/30 Bend SRCTR COMPUTER 04/23 Bend SRCTR COMPUTER
Cost $59.00 Cost $59.00
Annette Witzel 9:00am-4:00 F 35695 Annette Witzel 6:00pm-9:00 W 26572
06/22 Redmond RDM1 114 05/16 to 05/23 Redmond RDM1 114
Cost $59.00 Cost $59.00
Paul Stennett 1:00pm-4:00 TR 35706
06/26 to 06/28
Cost $59.00
Bend CHLAB
Mail Merge using Word, Outlook & Excel New
Work with Outlook contacts and Excel recipient lists and
learn how they merge with Word 2010 to create personalized
Excel 2010, Intermediate letters.
Be more productive. Take your Excel knowledge to the Linda Fava 9:00am-noon F 26398
next level by customizing the screen and toolbars, working 06/08 Bend PIO 112
with advanced charts, and creating and using macros and Cost $59.00
templates. Also, work with functions and get more use
out of the drawing toolbar and graphics. Learn to create a MS Project Basics
database and pivot table. Manage tasks, timelines and resources. Work with tracking
Patti Norris 9:00am-4:00 S 26417 and reporting features to accurately prepare professional
05/12 Prineville PRI 114
Cost $59.00 estimates and monitor your projects. Project management
has become important in many professions and MS Project
Pamela Burns 9:00am-4:00 M 26565 allows you to work more effectively. Workbook included. Bring
Cost $59.00 a flash drive. Meets 5/9, 5/11 and 5/16. This training can also be
customized to meet your needs and delivered at your business or in
Karen Demaris 6:00pm-9:00 MW 35722 one of our college computer labs. CEUs included.
07/16 to 07/18 CHLAB Arielle Ocel 8:00am-noon WF 26484
Cost $59.00 05/09 to 05/16 Bend SRCTR COMPUTER
Cost $229.00
Annette Witzel 9:00am-noon F 35702
07/20 to 07/27 Redmond RDM1 114
Cost $59.00


Excel preparation class leads Cyllene King
to certification

Through her work at a title and escrow company, Cyllene King
learned that the software program Excel could be a powerful ally
for organizing data and she wanted to learn more: “I had learned
many Excel tricks, but wanted to be more efficient, effective and
productive,” she explains.

To pursue her goal, she enrolled in a four-week COCC Community
Learning course that prepares participants to take Microsoft’s
Certification Exam 77-882.
“He (instructor Jerry
She says that she found the 12 hours of curriculum to be very Schulz) helped us to
relevant and useful.
apply the things we
“Excel is a great program. General knowledge and skills are great,
but you really need to have practical application to get the most out were learning to real-
of the course,” she advises. life situations.”
COMPUTER & WEB

The instructor, Jerry Schulz, is skilled in teaching the material,
according to Cyllene. “Jerry was wonderful. He helped the students
think outside of the box and helped us to apply the things we were
learning to real-life situations. He definitely knew the material.”

In addition, Cyllene was impressed by Jerry’s personal touch. “He
connected with all the students in the class. He was always looking
for ways that he could help us.”

Cyllene felt that the course prepared her well for the certification
exam. “My recommendation is that you take the exam as soon after
the course as possible. If you don’t use all the features regularly, it’s
harder to remember everything.”


Software
Microsoft Certification Prep: Excel 2010 QuickBooks Pro, Intermediate
Certification can lead to better jobs and increased pay. Explore the advanced features of QuickBooks. Use it for
Prepare to take Microsoft’s Certification Exam 77-882 for payroll, inventory, job costing, budgets and financial
Excel. Learn all the ins and outs of Excel and Microsoft’s statements. Prerequisite: some QuickBooks and accounting
expectations to get ready for the exam. Required text: Microsoft experience. Bring a flash drive to save your work.
Excel 2010: 77-882. Testing fee is extra. Exam offered at COCC Testing Karen Demaris 9:00am-4:00 S 26356
Center by appointment. 04/21 Bend PIO 112
Cost $59.00
Jerry Schulz 6:00pm-9:00 W 26451
04/18 to 05/09 Redmond RDM1 114 Karen Demaris 6:00pm-9:00 W 26357
Cost $149.00 05/16 to 05/23 COCC Bend LIB 117
Cost $59.00
Microsoft Certified Technology Specialist Karen Demaris 6:00pm-9:00 MW 35721
07/23 to 07/25 CHLAB
Prep Cost $59.00
Certification counts! It tells the world what you are capable of
and validates your skills. Certification in Windows 7 can open
doors and present opportunities for work in the IT field. This Bookkeeping for Business
class prepares you for the Microsoft Certified Technology Do you want to add basic bookkeeping and accounting
Specialist Exam, 70-680. Expect to spend 6 hours between skills to your tool kit? This class will help you understand
each class with homework. Prerequisite: familiarity with Windows and apply entry-level accounting concepts to keep books
7. Required text: MCTS Self-Paced Training Kit (Exam) 70-680. Testing fee electronically using QuickBooks Pro. For those with little
is extra. Exam offered at COCC Testing Center by appointment. or no bookkeeping experience who are looking to add
Jerry Schulz 6:00pm-8:00 M 26337 employable skills in a relatively short period of time or small
04/09 to 05/21 Bend SRCTR COMPUTER business owners who need the accounting basics to keep
Cost $289.00 accurate records. Prerequisite: keyboarding and basic computer

COMPUTER & WEB
skills using Windows. Required text: Bookkeepers’ Bootcamp, 2nd
QuickBooks Pro, Beginning edition. No class 5/25. Must attend first session on 4/27. CEUs included.
Do your own bookkeeping and make it manageable and Steve Westberg 9:00am-noon F 26542
04/27 to 06/22 Bend PIO 114
efficient using QuickBooks. Set up new customer and vendor Cost $229.00
accounts, create invoices, record sales, and enter payments.
Prerequisite: basic Windows experience. Bring a flash drive to save
your work.
Karen Demaris
04/14
Cost $59.00
9:00am-4:00 S
Bend PIO 112
26339
 Integrating Technology
in the Classroom - Online
In this professional development course for teachers, you’ll
Kathryn Henderson 6:00pm-9:00 R 26414 learn the secrets of technology integration in the classroom,
04/26 to 05/03 COCC Bend LIB 117 gaining the skills educators need to use tools such as wikis,
Cost $59.00 podcasts, and blogs effectively. For more information on this
Evan Dickens 6:00pm-9:00 R 26574
course and to register see link below.
05/24 to 05/31 Redmond RDM1 114 Cost $89.00 Register at www.ed2go.com/cocc
Cost $59.00

Stephanie Clymens 9:00am-4:00 S 26431
06/09 Prineville PRI 114
Cost $59.00

Patricia Olson 9:00am-4:00 S 35708
07/14 Bend PIO 112
Cost $59.00

Customized Software Training
Our customized training classes can be tailored to help your employees gain the specific knowledge they
need to efficiently utilize their software. Training can be delivered in our computer labs or at your location.
Customized computer training helps students learn by doing the tasks they will perform on the job. Call us at
(541) 383-7270 to discuss training on Excel, Word, Access, Photoshop, MS Project or other software products.


Web & Graphic Design
InDesign, Beginning
InDesign is the “in” software for graphic design. Adobe
InDesign is an easy-to-use design and layout program that
allows you to create documents of many types, from single
page advertisements and flyers, to complex multi-page
color publications. Bring a flash drive to save your work.
Terri Grimm 9:00am-noon F 26504
Set up your own business website. 04/27 to 05/11 Bend PIO 200B
Cost $89.00

Build a Professional Website
for Your Business
Do you want a professional website for your business, but
don’t want to pay thousands of dollars to a professional web
designer? If so, this class is for you. Go through the process
of setting up a website and customizing it without needing
to do any difficult computer programming! Set up your own
web hosting account with your own domain name, just
the way a professional web designer would do it. Use the
industry-standard Wordpress to create a customized website
that looks professional, is easy to update, and ranks higher
in search engines. Bring a flash drive to save your work.
Annette Witzel 6:00pm-9:00 T 26418
04/10 to 05/15 Bend PIO 200B
Write your way to a more effective website.
Cost $149.00
COMPUTER & WEB

Dreamweaver, Beginning Writing a Website that $ell$
How well does your website sell? Learn to write effectively
Discover how fun and easy it is to create a website using
using a 5-point proven formula, frame-of-mind marketing,
Dreamweaver. Learn the do’s and don’ts from an experienced
the unique rules and language of the Web, psychological
webmaster. Prerequisite: working knowledge of Windows.
triggers, and persuasion and involvement devices.
Other classes that complement this one are: Photoshop or
Elin Bullmann 6:00pm-9:00 R 26470
Photoshop Elements. Bring a flash drive to save your work. 05/24 to 05/31 Bend PIO 200B
Linda Fava 6:00pm-9:00 TR 26368 Cost $69.00
Cost $89.00
JavaScript for App Building New
This is the third in a series of phone app building classes.
Flash Animation, Beginning This course provides a solid foundation of the JavaScript
Make your website interactive and
language, the Document Object Model and event handling.
engaging by creating simple, basic
By the end of the course, you will understand how JavaScript
animations in Flash. Examine and evaluate
and XHTML interact and how to use development tools to
existing Flash projects, and gain hands-
add scripts from online libraries to their website. Course
on experience by building an animation
concepts are reinforced through practical hands-on
from start to finish. See how to insert your
exercises. This is a necessary skill for cell phone app building.
animation into a web page using Dreamweaver. Bring a flash
Annette Witzel 6:00pm-9:00 W 26488
drive to save your work. 04/18 to 05/02 Bend SRCTR COMPUTER
Annette Witzel 9:00am-4:00 S 26463 Cost $79.00
05/12 Bend PIO 112
Cost $59.00
Building Phone Apps with BuzzTouch New
Build useful iPhone or Android phone apps with this series of
classes. This is the last of four classes. In this class get the last
thing you need to build apps for phones. Using BuzzTouch
create that application that will get you started building
Don't forget to bring a flash drive to class! apps that you want to use and share with others.
Annette Witzel 6:00pm-9:00 R 26486
05/24 to 06/07 COCC Bend LIB 117
Cost $79.00


Photoshop
Photoshop for Web & Print New
Know Photoshop? Get what you need to know in order
to prepare photos and digitized illustrations/logos for
print or for the web. Understand the print process, review
color descriptions, and identify common errors. Become
knowledgeable about resources such as stock photos, the
web and how to access answers to questions after class is
over. Prerequisite: Working knowledge of Photoshop.
Toni Schulke 6:00pm-9:00 T 26564
Cost $89.00

Photoshop Elements, Beginning
Organize, edit and enhance your photos, and show off
your creativity. Learn the picture formats, proper printing
techniques and discover more ways to save your photos.
Use the power of Photoshop to enhance your favorite photos. Prerequisite: working knowledge of Windows. Other classes that
complement this one are: Photography I & II.
Photoshop, Beginning Annette Witzel 9:00am-4:00 S 26462
Transform ordinary photographs into extraordinary pictures 04/21 Redmond RDM1 114
with Photoshop CS4, the industry standard for manipulating Cost $59.00
digital photographs for web production and for print. Ralph Delamarter 6:00pm-9:00 W 26493
Hands-on exercises will give you a solid understanding of 05/09 to 05/16 Bend SRCTR COMPUTER
the basic tools and concepts such as layer manipulation and Cost $59.00

COMPUTER & WEB
effects. Prerequisite: working knowledge of Windows. Other classes
Annette Witzel 6:00pm-9:00 M 35710
that complement this one are: Photography I & II. 06/25 to 07/02 CHLAB
Randy Johnson 6:00pm-9:00 W 26506 Cost $59.00
Cost $65.00
Photoshop Elements, Intermediate
Go beyond the basics and perfect your photos with
Photoshop, Intermediate - Masking & sophisticated editing options. Enhance your photographs
Compositing using tools and techniques that enable you to create what
Create realistic composites by combining multiple images. you imagine. Find out how special layer effects and filters
Master the essential skills of masking and compositing can transform your photographs. Prerequisite: Beginning
and learn how to isolate objects in your photos using CS4. Photoshop Elements or equivalent.
Prerequisite: working knowledge of Photoshop. Ralph Delamarter 6:00pm-9:00 W 26497
Randy Johnson 6:00pm-9:00 T 26505 05/30 to 06/06 COCC Bend LIB 117
05/29 to 06/05 COCC Bend LIB 117 Cost $59.00
Cost $75.00
Ralph Delamarter 6:00pm-9:00 R 35709
07/19 to 07/26 Bend CHLAB 207
Cost $59.00

Don't forget to bring a flash drive to class!


Business Essentials
Small Business Development Center Launch Your Business
Local business owners and aspiring entrepreneurs find Are you about to or did you just recently open the doors
support, solutions and resources through one-on-one to your own company? Avoid costly mistakes and position
professional advising and practical education at the Small yourself for success in this class covering essential details for
Business Development Center (SBDC) at COCC. anyone getting ready for business. Class combines four one-on-
one daytime business advising sessions (starting the week of 4/23)
with three Wednesday evening workshop presentations (5/2, 5/16 &
How to Start a Business 5/30) plus peer support. Includes $20 workbook.
Do you have a great idea you think could be a successful Maureen Quinn 6:00pm-9:00 W 26424
business but just don’t know how to get started? Cover the 05/02 to 05/30 Bend BEC 151
basics in this two-hour class and decide if running a business Cost $79.00
is for you. Cost $15.00.
Maureen Quinn
04/18
6:00pm-8:00 W
Bend BEC 151
26425
Small Business Management Program 2013
It’s not too early to get on the list for this popular annual
Maureen Quinn 11:00am-1:00 F 26427 program that focuses on business success. Get long-
05/11 Redmond RDM3 306 term, hands-on business assistance through a unique
Maureen Quinn 6:00pm-8:00 W 26426 combination of monthly one-one-one business advising
06/06 Bend BEC 151 at your place of business along with practical peer group
instruction in business management techniques. Open to a
Maureen Quinn 11:00am-1:00 F 35692 limited number of businesses. Start now with one-on-one
07/13 Redmond RDM3 306
advising and be ready for the Small Business Management
Maureen Quinn 6:00pm-8:00 W 35691 Program of 2013.
08/15 Bend BEC BDRM Cost $595 Starts January 2013

How to Develop a Business Plan How to Select the Right Franchise - Free
Discover the tools you need to successfully plan, build and Thinking about owning a franchise? Learn if franchise
BUSINESS

manage your business. Take an invaluable, two-evening ownership is right for you. This free class will help you
workshop for people developing a business. This hands- make the best decisions to ensure your success. If business
on class is full of practical advice and information for those ownership is a dream of yours, narrow down the many
ready to start on their business plan. possibilities to a handful that might be just right for you. No
Jim Wilcox 6:00pm-9:00 T 26385 charge; preregistration required.
05/22 to 05/29 Bend BEC BDRM
Mike Sipe 6:00pm-9:00 R 26367
Cost $59.00
05/10 Bend BEC BDRM

Mike Sipe 6:00pm-9:00 R 35685
07/19 Bend BEC 151

Free SBA Loan Briefing
Are you looking for financing to start or grow a business?
Learn about the SBA Guarantee Program, how to approach

It’s Business Advising a lender and where to find loan proposal assistance. Free
seminar conducted by an SBA Representative. Preregistration required.
(541) 383-7290
Free!
Russ Hooker noon-1:00 R 26386
The Small Business Development Center
(SBDC) offers the one-on-one business Russ Hooker 6:00pm-7:00 R 26387
05/24 Bend BEC BDRM
advising you need to be more successful in your
business. Whether you have been in business for years
or are just starting out, our team of experts can help you
find the right path to success. The SBDC at COCC has
helped more successful Central Oregon businesses than
any other business advisory service. If you would like to
talk to one of our business advisors, call (541) 383-7290 Funded in part through a Cooperative Agreement with the
to schedule an appointment. All advising is confidential U.S. Small Business Administration.
and free of charge.


Repeat Performance Sports teams with
the Small Business Development Center

About a week after starting his part-time job at Repeat Performance
Sports in 2008, Josh Sims knew he wanted to buy the sporting
goods consignment shop.

Six months later he was in the process of buying the business
and realized that he needed some help with valuation, financing,
transfer of ownership and taxes. Online research led him to the
Small Business Development Center (SBDC) at COCC, where free
advising sessions not only provided the information he needed, but
also helped him prioritize his ideas.

Last year Josh took the ‘Launch Your Business’ course through the
SBDC and worked on a business plan, goals for the company, and
marketing. The course provided one-one-one business advising,
workshops about good management practices, and peer support
from other participants.

Josh recently relocated the store to Century Drive. Now, in addition
Repeat Performance owner Josh Sims with
to second-hand outdoor gear, Repeat Performance Sports offers

BUSINESS
just a portion of his consignment merchandise.
a full-service ski shop, snowshoe rentals, and will include a bike
repair shop, clinics and weekly group trips by this summer. Being
“(My goal is) to create a
a resource for the community is also a significant part of Josh’s
sustainable business model business plan.
that will allow me to serve
“Our goal is to make sure people have what they need to get out
my community, my there—nothing more, nothing less—regardless of the bottom
customers and my staff line,” says Josh. “Every member of my staff knows that we are not
salespeople.”
in the best way I can.”
He is now enrolled in COCC’s year-long Small Business Management
program with the SBDC to help him implement his long-term goals:
“to create a sustainable business model that will allow me to serve
my community, my customers and my staff in the best way I can.”

Repeat Performance Sports offers a donation program that supports
such organizations as Oregon Adaptive Sports, Special Olympics
and Mt Bachelor Ski Education Foundation. These organizations
receive 100 percent of the proceeds from gear donations
designated for them.


Workshops
FREE Government Contracting Workshops
Experts from the Government Contract Assistance Program Free Workshops in Redmond
(GCAP), part of a nationwide network of Procurement Technical Thursday April 26
Assistance Centers (PTAC), will guide you through the process Redmond Business Expo
of competing for Government Contracts.
1pm-6pm

» Basics of Doing Business with the Federal
Government
Cover the initial steps to becoming a contractor with the
R U Bankable
Join finance expert Rick Stone and get the answers to
these questions: What is the current Access to Capital?
federal government. Learn more about the Government
What are some Sources of Capital? Which Banks are
Contract Assistance Program (GCAP) and find out what your
Lending? What are Lenders really looking for? What are
business can do to compete successfully in this market. Free
the steps to getting a Loan? Am I Bankable? What do I
class; preregistration required.
need to know? What if I’m Not Bankable? How can I get
Dee Edwards 8:00am-11:00 R 26492
05/03 Redmond RDM3 306                       Bankable? What if I get denied?

» Simplifying Government Procurement
through the GSA FSS Program
Find out how the General Services Administration’s (GSA)
The Power of Email Marketing
Join Dana Pethia, marketing expert from Constant
Contact, and learn how to master email marketing
Federal Supply Schedules Program can initiate your sales communications. Take a comprehensive look at best
to federal, state and local agencies. Explore the process practices and winning strategies for getting and
involved in obtaining a GSA Schedule contract for your keeping quality subscribers, increasing deliverability
business. Note: GSA FSS contract program is not utilized for and open rates, writing good headlines and content,
government construction projects. Free class; preregistration saving time, and getting readers to take action. Learn
required. to create an email campaign that gets results.
BUSINESS

Steven Spilker               noon-3:00 R                     26494

»
05/03                         Redmond RDM3 306                       See full schedule at
www.visitredmondoregon.com
Introductions to Special Programs or call (541) 923-5191

8:00am-9:00am: Introduction to GCAP’s Government
Contract Opportunities Match (GCOM)
Find out about GCAP’s daily computer matching of federal
and state contracting opportunities that show you exactly
what the federal, state and local government is buying or
planning to buy.
9:30am-10:30am: Introduction to a Capabilities
Statement
What is a Capabilities Statement and why do you need one?
This marketing tool will help your business gain attention
from Federal Agencies & Prime Contractors .
Free sessions; attend one or both; preregistration required.
Dee Edwards                  8:00am-10:30 F 26495

» Major Steps in Preparation of a GSA FSS/
MAS Proposal
Learn how to develop a proposal checklist. Explore digital
certificates, ‘E-offer’ and how to post GSA proposal submittal
milestones. Prerequisite: CRN 26494 on 5/3: ‘Simplifying Government
Procurement through the General Services Administration’s (GSA) Josh Sims understands the value of great customer service.
Federal Supply Schedules Program.’ Free class; preregistration required. Read his story on page 11.
Steven Spilker              noon-3:00 F 26498



Marketing | Social Media
Marketing Series Getting the Word Out
Online is the hottest place around. Take this series of three Learn how to write effective email blasts, newsletters,
classes and get what you need to know to market online. press releases, flyers and more. Attract the customers you
Learn how you can find your target market and use social want and express more clearly what your business can do
networking to reel them in. Don’t be overwhelmed by it all; for them. Especially set up for those businesses without
learn to manage your presence online without losing your dedicated marketing personnel.
head. Take the whole series and save money (no refunds after 4/5) or Cameron Davis 6:30pm-8:30 M 26343
the classes can be taken individually. Please call Community Learning 04/16 to 04/30 COCC Bend LIB 117
Cost $69.00
to register for the series at 541-383-7270.
Staff 6:00pm-9:00 TR 26586
04/12 to 05/17
Cost $155.00
Bend TBA The Name Game
Business success relies on verbal branding as much as
visual branding. A business or product name can carry the
 Marketing to Your Best Customers your
Blanket marketing is very expensive. Targeting
power to differentiate you among your competition and
connect you to your target audience. This class will provide
audience can attract the business you want and also a condensed overview on what it takes to develop unique,
save you money. Discover ways to target the buyers effective and enduring business and product names.
you need to grow your business. This is the first of three Pamela Trow-Johnson 9:00am-noon T 26441
classes in the Marketing Online Series. 05/22 Bend SRCTR COMPUTER
Cost $59.00
Sam Handelman 6:00pm-9:00 R 26580
04/12 to 04/19 Bend MAZ 120
Cost $59.00
Facebook & Twitter Basics
Facebook and Twitter are all the rage. Find out how to set up
 Online Marketing with Facebook & and secure your account, add friends, use the search feature
Twitter and more. Don’t get left behind. Whether you are interested
Explore how to effectively use Facebook and Twitter to for business or pleasure, come get what you need to start

BUSINESS
market and advertise your small to medium business. feeling comfortable on both.
Find out how to create an online brand presence on 04/10 Bend SRCTR COMPUTER
both social media sites. Taught in a computer lab to Cost $39.00
give you valuable hands-on training. Prerequisite: must
have Facebook and Twitter accounts. This is the second of Matthew Hand 6:00pm-9:00 M 35699
07/09 Bend CHLAB 207
three classes in the Marketing Online Series. Cost $39.00
Cost $69.00 Leveraging Facebook for Business
Gain an understanding of the basic strategy behind
 Social Media: Managing Your Sites
You are busy but need to keep up with what is
publishing, owning and leveraging a Facebook Business
page. Interactive lecture and discussion will cover the
happening on social sites for your business. What is the landscape of Facebook, from integrating the channel into
best way to balance this with getting your work done? the marketing mix, to engaging your target audience
How do you keep up with your online marketing and through the consumer experience, to advertising on
not lose the day doing it? Learn how to take care of Facebook and leveraging available insights. Those with a
business while staying in touch with clients. This is the business Facebook page will gain the most from this class
third of three classes in the Marketing Online Series. by taking you to the next level of audience engagement in
Matthew Hand 6:00pm-9:00 T 26582 the largest social networking platform on the web.
05/15 to 05/17 6:00pm-9:00 R John Dempsey 6:00pm-9:00 T 26528
Cost $59.00 Bend MAZ 224 05/29 to 06/05 Bend PIO 200B
Cost $89.00


Business | Nonprofit
Bookkeeping for Business
Do you want to add basic bookkeeping and accounting
skills to your tool kit? This class will help you understand
and apply entry-level accounting concepts to keep books
electronically using QuickBooks Pro. For those with little
or no bookkeeping experience who are looking to add
employable skills in a relatively short period of time or small
business owners who need the accounting basics to keep
accurate records. Prerequisite: keyboarding and basic computer
skills using Windows. Required text: Bookkeepers’ Bootcamp, 2nd
edition. No class 5/25. Must attend first session on 4/27. CEUs included.
Steve Westberg 9:00am-noon F 26542
04/27 to 06/22 Bend PIO 114
Cost $229.00

Andre Jensen guides students in the latest search engine strategies. Be a Tax Preparer
Do you want to become a licensed tax preparer, expand
Successful Search Engine Strategies your tax knowledge to help you in your business, or just
Website not attracting much online business? Keep up with add skills to your resume? This accelerated 80-hour basic
the latest changes and optimize your site for the major search course (Tuesday evenings and Saturday mornings) includes
engines as part of your marketing strategy. Get hands-on the fundamentals of income tax law in preparation for
experience for optimizing your site to improve ranking in the Oregon Board of Tax Practitioners preparer exam. The
search engine results. Instructor uses students’ websites as content is presented at a fast pace; plan on spending 10-15
examples and provides a site audit. Learn about keyword hours each week outside of class (potentially more if you
research, site content best practices, internal links, Pay-for- have little or no experience with this topic) on homework
Placement (such as Google AdWords) and get free tools. and studying for the exams given throughout the course.
BUSINESS

Computer and Internet experience strongly recommended; Required textbook: Quickfinder 1040 Edition for 2011 Tax Year (available
those with a website will benefit most. for purchase at first class). CEUs included.
Andre Jensen 6:30pm-9:00 T 26575 Donna Hines 6:00pm-10:00 TBA 35723
05/01 to 05/15 Bend MAZ 120 09/04 to 11/13 Bend TBA
Cost $79.00 Cost $389.00

Blogging Ain’t Just for Moms Nonprofit Grant Writing
Think blogging is just for moms? Think again. Blogging Become skilled at selecting grant opportunities for
for business can drastically help your website’s SEO, build nonprofit organizations and writing successful applications.
credibility, drive traffic to your site, connect you with Identify funding sources, especially in Oregon. Discover tips
customers, and increase your business for free! Even if you’ve on research, effective writing, board involvement, grant
never written an article in your life, you can successfully management and reporting. Students are encouraged to
blog for business. This course will teach you how to set up a bring a current grant project. Basic computer skills helpful.
Wordpress blog, integrate your blog with other social media, Laura Pinckney 9:00am-4:00 F 26407
engage with your audience and other bloggers, and create 04/20 Sisters DPL-SI
Cost $59.00
original content on the fly.
Amber Blount 6:00pm-9:00 M 26573 Laura Pinckney 9:00am-noon F 26503
05/14 to 05/21 COCC Bend LIB 117 05/18 to 05/25 Bend MAZ 122
Cost $59.00 Cost $59.00

Building a Successful YouTube Channel
How do you get your videos to stand out in the crowd?
Uploading a video on YouTube isn’t enough. Over 2 billion
online videos are viewed every day, 23% are making a
 Marketing Your Nonprofit - Online
Further the ideals and goals of your nonprofit by
learning to compete more effectively for members, media
buying decision. Come get hands-on experience to build attention, donors, clients, and volunteers. For more information
your own YouTube channel. Discover the secrets to getting on this course and to register see link below.
found on YouTube by optimizing your channel and videos Cost $89.00 Register at www.ed2go.com/cocc
and techniques to drive traffic your site.
Michelle Alvarado 6:00pm-8:00 W 26360
Cost $69.00


Management
Practical Project Management
Learn how to manage projects from initiation to close-out.
This practical course teaches you how to successfully initiate,
plan, execute, control and close out projects applying
industry accepted project management best practices.
Includes project management concepts, helpful standard
terminology, efficient process development, application
of effective tools, and established methods based on the
Project Management Institute (PMI) Project Management
Body of Knowledge (PMBOK). Approved for 12 hours of PDUs for
current PMPs and 12 hours of required education for those planning
Learn management tips from Marge Cieri.
to take the PMP exam.
Lynn Jesus-Olhausen 9:00am-4:00 F 26541
Team Building for Greater Productivity 04/27 to 05/04 Bend PON 103
Teamwork can increase commitment to a common goal. Cost $349.00
Achieve company and departmental objectives through a
collaborative team approach MS Project Basics
Marge Cieri 8:00am-noon R 26318 Manage tasks, timelines and resources. Work with tracking
04/05 Bend BEC BDRM and reporting features to accurately prepare professional
Cost $85.00
estimates and monitor your projects. Project management
has become important in many professions and MS Project

PROFESSIONAL DEVELOPMENT
Giving Directions, Delegating & Motivating allows you to work more effectively. Workbook included. Bring
Use supervisory power positively to direct and motivate a flash drive. Meets 5/9, 5/11 and 5/16. This training can also be
others on your team and delegate effectively to influence customized to meet your needs and delivered at your business or in
organizational goals. one of our college computer labs. CEUs included.
Marge Cieri 8:00am-noon R 26319 Arielle Ocel 8:00am-noon WF 26484
05/03 Bend BEC BDRM 05/09 to 05/16 Bend SRCTR COMPUTER
Cost $85.00 Cost $229.00

Decision Making & Problem Solving PMP Exam Prep
There is no longer ‘one best way’ to address issues being Are you working toward becoming a Project Management
faced in today’s organizations. Explore the difference Professional? COCC offers classes to help prepare for the
between creative and rational problem solving and make PMP exam. See http://www.pmi.org/ for prerequisites needed to
effective decisions take the PMP certification exam. Call COCC to add your name to our
Marge Cieri 8:00am-noon R 26320 PMP Exam Prep mailing list: 541-383-7270 or ceinfo@cocc.edu.
06/07 Bend BEC BDRM
Cost $85.00
SharePoint for Collaboration
SharePoint is an industry leader as a collaboration portal
 Achieving Success with
Difficult People - Online
Learn how to have more successful relationships with
platform, encompassing document management, content
management, and team collaboration tools. Discover what
SharePoint is and how to design, create and customize
difficult bosses, co-workers, students, neighbors, or relatives. sites to collaborate, share documents, communicate and
For more information on this course and to register see link below. coordinate activities and projects. Approved for 7 hours of
Cost $89.00 Register at www.ed2go.com/cocc PDUs for current PMPs.
Lynn Jesus-Olhausen 8:00am-4:00 F 26539

 Individual Excellence - Online
05/18 Bend PIO 112
Cost $285.00
Master twelve career-enhancing skills including goal setting,
time management, personal organization, and creativity. For more
information on this course and to register see link below.
What Can SharePoint Do for Your Business?
Microsoft SharePoint makes it easier for teams to collaborate.
Cost $89.00 Register at www.ed2go.com/cocc
Using SharePoint 2010, your people can set up sites to share
information with others, manage documents from start
to finish, and create a central hub of information to help
everyone make better decisions. Let COCC help you make
it easier for your team to work together. Call 541-383-7270 or
email ceinfo@cocc.edu to schedule a consultation.


Management
Certified in Production & Inventory
Management (CPIM) Courses at COCC
Beginning fall 2012, COCC and the Portland Chapter of
APICS (Association for Operations Management) will
offer the first of a five course series to prepare you for
the Certified in Production and Inventory Management
(CPIM) certification exams. For operations managers in
manufacturing and service industries including materials
management, information services, purchasing and quality,
you will increase your functional knowledge of production
Online Classes –

and inventory management while earning the CPIM
industry certification that is highly recognized and valued
by employers. For more information about the CPIM courses, go to Convenience is Everything!
http://www.apics-pdx.org/education. Add your name to our mailing
list by calling 541-383-7270 or email us at ceinfo@cocc.edu. The online classroom is a convenient option to help
you acquire skills for in-demand occupations—or
to take a class just for fun. Our courses are designed
Microsoft Certification Prep: Excel 2010 by a team of professionals who provide the most
Certification can lead to better jobs and increased pay.
Prepare to take Microsoft’s Certification Exam 77-882 for effective web-based learning experience available.
Excel. Learn all the ins and outs of Excel and Microsoft’s

• 300+ class options
expectations to get ready for the exam. Required text: Microsoft
Excel 2010: 77-882. Testing fee is extra. Exam offered at COCC Testing • Instructors actively involved to motivate
Center by appointment. and encourage you
Jerry Schulz 6:00pm-9:00 W 26451
04/18 to 05/09 Redmond RDM1 114 • Classes start monthly
Cost $149.00
• 6 weeks, 2 lessons per week, 24 hours total
Microsoft Certified Technology Specialist • Reasonably priced at $89
Prep
Certification counts! It tells the world what you are capable of Browse our Online Instruction Center at
and validates your skills. Certification in Windows 7 can open http://www.ed2go.com/cocc to view all course
doors and present opportunities for work in the IT field. This descriptions, detailed syllabus, instructor information
class prepares you for the Microsoft Certified Technology and student reviews. Topic areas include:
Specialist Exam, 70-680. Expect to spend 6 hours between
each class with homework. Prerequisite: familiarity with Windows • Accounting, Business and Finance
7. Required text: MCTS Self-Paced Training Kit (Exam) 70-680. Testing fee
is extra. Exam offered at COCC Testing Center by appointment. • College Readiness
Jerry Schulz 6:00pm-8:00 M 26337
• Computer Applications and Technology
Cost $289.00
• Design and Composition
• Health Care and Medical
Customized Training
The right employee training at the right time provides • Language and Arts
big payoffs for employers in increased productivity,
knowledge, loyalty and contribution. Let COCC assist • Law and Legal
you in design and delivery that can help to maximize • Personal Development
your training investment. Topics include:
• Software Skills • Teaching and Education
• Management Skills • Writing and Publishing
• Workplace Spanish
• Project Management Browse through all of our convenient online classes at
• Workplace Wellness www.ed2go.com/cocc.


Health Care | Wellness
Spanish Health Care Interpreter Training
COCC and Oregon Area Health Education Center (AHEC)
together offer the Spanish Health Care Interpreter training
to prepare bilingual individuals to serve as Health Care
Interpreters in medical settings. We are building our mailing
list for the next training, which is a combination of classroom,
online instruction plus practicum in a health care setting. If
you are fluent in English and Spanish written and spoken
language and have a desire to serve in this role, please call
or email us to add your name to our interest list 541-383-
7270 or ceinfo@cocc.edu. For details, go to http://noncredit.cocc.
edu/spanishhci.

Community Health Workers are important community resources.

Community Health Worker
A Community Health Worker (CHW) is an outreach person
who coordinates access and care to help bridge the gaps
and eliminate barriers between health care, social services,

and the needs of at-risk members of our community.
CHWs work with clients to assess risks, match individuals
to needed services such as primary care providers, health
insurance coverage, dental care, housing and food sources.
The course consists of 36 hours of classroom instruction
with a strong focus on communication, interpersonal and
assessment skills. Another 20 hours will include a student-
directed project focusing on resource development with
application to the CHW role. More information: http:// Earn Nursing Assistant Level 2 Certification.
noncredit.cocc.edu/chw. Course is designed for those with
little or no related education or professional experience as Certified Nursing Assistant Level 2 (CNA2)
a CHW who would like to gain entry-level skills in a non- CNA2 is an 80-hour noncredit course including lecture,
clinical health care role. Offered in partnership with Health skills lab and clinical practicum for those holding a current
Matters of Central Oregon. unencumbered Oregon CNA1 license. The next course will
Terry Chianello 9:00am-4:00 F 26328 start in May or October, based on demand. If you would like
04/06 to 05/11 Bend BEC 140
Cost $475.00
to add your name to the mailing list, please call 541-383-
7270 or email ceinfo@cocc.edu.

Dental Radiology
Designed for dental assistants and other dental office staff
to learn the fundamentals of oral radiography. Classroom
sessions: Friday, 8/3 (8:30-2pm) Thursdays, 8/7, 8/14 & 8/21 (5:30-
 Human Anatomy and Physiology - Online
Gain a greater appreciation and understanding
of the marvelous complexity of the human body. For more
8:00pm), plus 12 hours of online course work. Labs: Friday/Saturday information on this course and to register see link below.
August 17, 18, 24, 25 (8:30 am-3:30 pm). For course details, go to http:// Cost $89.00 Register at www.ed2go.com/cocc
noncredit.cocc.edu/health. Registration/refund deadline 7/12/12.
Deborah Davies 8:30am-2:00 F 35711
08/03 to 08/25 5:30pm-8:00 R
Cost $649.00

8:30am-3:30 FS
Bend PIO 114  Spanish for Medical
Professionals - Online
Learn medical Spanish quickly and easily, honing your basic
conversational skills and mastering key healthcare words
and phrases. For more information on this course and to register
see link below.
Cost $89.00 Register at www.ed2go.com/cocc


COCC Business Learning Spring/Summer Schedule

COCC Business Learning Spring/Summer Schedule

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COCC Business Learning Spring/Summer Schedule