SlideShare una empresa de Scribd logo
1 de 32
Descargar para leer sin conexión
2022 Playbook for Q4
and Holiday Success
DAY 1 - WEDNESDAY, AUGUST 24TH
Trends & Good Tidings: How to Maximize the Holiday
Season with Google
10am PT | 1pm ET
May Your Data be Measurable and Right
10:35am PT | 1:35pm ET
Sleigh Your Affiliate Strategy: How to Strategize for Q4
11:10am PT | 2:10pm ET
Bah Humbug! Getting Creative With Email Marketing
Content in the Age of Supply Chain Issues
11:45 am PT | 2:45 pm ET
DAY 2 - WEDNESDAY, AUGUST 31st
Deck the Halls of Retail Media: Creating Your Q4
Plan
10am PT | 1pm ET
How to Use Prime Day Data to Prepare for the Q4
Season
10:35am PT | 1:35pm ET
Unwrap a New Q4 Walmart Strategy
11:10am PT | 2:10pm ET
Ho Ho Ho(listic) Operations Panel: Strategy,
Fulfillment, and Forecasting for the Holiday Season
11:45 am PT | 2:45 pm ET
1
May Your Data
be Measurable
and Right
2
Today’s Logistics
Kerry Mallett
Senior Content Specialist,
Webinar
Recording & slides from today will be in your inbox
tomorrow
Download relevant resources
Join our chat and submit questions for live Q&A
Log back anytime with same link
Join our poll questions - including if you want to talk to
our teams after!
3
WE’VE MASTERED THE
MEDIA THAT
MATTERS MOST
Tinuiti is the largest independent performance
marketing firm across Streaming TV and the
Triopoly of Google, Facebook, Amazon.
Employees
Media managed
Award-winning
culture*
$3B
#1
1000+
4
Some of
Our Clients
Our
Recognition
For commerce leaders of today and the future
5
Our Speakers
ANNICA NESTY
Group Director, Integrated
Intelligence
DOUG MACDONALD
Associate Director,
Marketing Science
6
Agenda
● Things To Consider When Planning For Q4
● Measurement Solutions That Can Be Used
To Define A Strategic Q4 Plan That Will
Deliver Growth
● Key Takeaways
● Q&A
7
Do your KPIs or performance
goals change for Q4?
● They do a lot
● They do slightly
● We use the same KPIs all year
POLL
8
How do you measure Q4 success?
● Last click CPMs
● ROAS
● Cost per acquisition
● YOY growth in sales revenue or volume
● Something else - tell us in the chat!
POLL
9
Things to consider when planning for Q4
● Seasonality/Holiday Trends
● Current macroeconomic trends
● Increase in marketing cost/ad spend
● Increase in competition
● Balancing the marketing mix to maximize return on investment
● Balancing for changes in buyers behavior across points of sale: In Store vs. Online
Q4
October November December
10
11
Analyzes sales patterns over time and
determine contribution to sales across key
inputs ( media channels, promotions etc...)
Changes in efficiency and performance -
CPA, ROAS, CPC
Optimize budget allocation and forecast
future sales across spend scenarios
WHAT
HAS HAPPENED?
WHY
IT HAPPENED?
WHAT
DO I DO ABOUT IT?
Marketing effectiveness / efficiency and
base trends are calculated to explain
volume change
Provide tangible recommendations
to optimize future marketing plans
Decompose engagement and product
interest to understand volumetric impacts
of marketing / operational activities
Questions To Ask When Developing A Q4 Plan Using Data
And Analytics
Measurement Solutions That Help Inform Q4 Strategy
And Monitor Performance
Pre
● Evaluating performance prior year Q4 and
prior months leading up to Q4.
● Quantifying the contribution from holiday
during prior Q4.
● Testing media mix scenarios to determine
what is most optimal for your brand.
● Setting holiday goals based on media
investment
During
● Tracking performance against goal
● Monthly refresh
Post
● Evaluating Q4 performance. Setting Q1 goals
Pre
● Compare change in attribution during holiday
vs. non holiday periods.
● Determine the ranking of channel
effectiveness during the holiday season.
● Determine which channels drove high value
customers during the holiday season.
● Determine which channels drove new
customers during the holiday season.
● Determine which channels were most
effective online vs. in store
During & Post
● Daily, weekly or monthly tracking of
contribution across channels vs. spend
allocation
Pre
● Using experimental frameworks to test, learn
and measure the impact/lift associated with
budget shifts, starts/stops, promos, new
product/services
During & Post
● Measure lift from the increase in budget and
changes in investment across the funnel
during holiday season using synthetic
controls.
Marketing Mix Modeling (MMM) Multi Touch Attribution (MTA) Incrementality Testing
12
Marketing Mix
Modeling
Marketing Impact,
Response Curves,
Budget Optimization
& Scenario Testing
13
14
Media Activity:
Channel Level
(Paid search, Social
etc...)
Operational
Activity
Promotions, product
launch etc..)
External Factors
(Unemployment rate,
Competitor Spend,
COVID etc..)
Sales Units or
Sales Revenue
TARGET MODEL DRIVERS
DATA REQUIREMENTS MODEL REQUIREMENTS
Minimum of
1-3 YEARs
of historical data
MARKETING MIX MODEL
Review and assess
historical performance
Future forecasts
Evaluate current
marketing initiatives
What if analysis
Optimize spend across
media channels
Ongoing evaluation
Evaluates past marketing performance to measure how media channels drives sales to determine “true” marketing ROI
and optimal mix of media activity. Delivers multi channel attribution measurement
Marketing Mix Modeling Overview
Current
View
Post MMM
View
OPTIMIZE
Marketing Mix Models Help Us To Assess Opportunities
For Growth And Identify Areas Where We Can
Improve Efficiency In Q4
15
● What is the optimal mix of media
in Q4?
● How much should we change our
level and allocation of our media
investment to increase ROI in Q4?
● How should we be adapting our
budget allocation strategy based
on seasonal trends of Q4?
● What media investment is needed
in Q4 to generate a 10% lift in sales
YoY?
Econometric models are used to
decompose the contribution of Media
MARKETING MIX MODEL
Your MMM Solution Should Include These Elements
16
Business Outcomes
● Sales Volume
● Sales Revenue
● New Customers
● Leads
Key Segments
● Geos - DMAs| Region| Zip |
Countries
● Business Type / Service
Lines
● Product Type / Category
● Key points in time
Media
● Online Media ( Search,
Social,OTT, Display etc...)
● Offline Media ( TV, Direct
Mail, Outdoor,OOH, Print,
Radio etc..)
● Campaign
● Platform
● Tactic- Brand|Non Brand |
Prospecting| Retargeting
● Upper | Mid | Lower Funnel
● Local vs. regional vs.
national
Non Media
● Promotions
● Product Launches
● Creative
Macroeconomics
● GDP
● Unemployment
● CPI
● Volatility index
● COVID Impact
● Global Events
Competitor Performance
● Media Spend
Weather
Holiday/Seasonality
Because no model
is perfect
BUSINESS
OUTCOME
MARKETING
FACTORS
NON-MARKETING
FACTORS
ERROR
How Do We Use The Insights From An MMM To Drive
Growth In Q4?
● Multi channel attribution
● Measure channel effectiveness and
how that changes overtime
● Unique contribution of
channel/tactics
● Assess channel spend saturation
● Explore sales response based
on various levels of spend
● Determine channels that can be
used to push spend and drive
growth vs. channels where spend
can be scaled back
● Determine the most effective budget
allocation based on media mix
channel ROI
● Test various budget allocations to
forecast future performance and
determine which plan provides the
best return on investment over time
ATTRIBUTION
SATURATION & DIMINISHING
RETURNS ASSESSMENT
OPTIMIZATION AND FORECASTING
17
Multi-Touch
Attribution
18
19
Multi-Touch Attribution Overview
This is achieved by mapping out the customer journey, and each step in that journey, that leads to a conversion.
Relationships are examined between them to estimate the unique contribution each step has in the conversion path.
Delivers multi touch attribution measurement beyond traditional last-click attribution.
Media Activity - Individual Level
(Paid search, Social etc...)
Sales Units or
Sales Revenue
MOBIUS: DATA REQUIREMENTS MOBIUS: MODEL REQUIREMENTS
Minimum of
1 MONTH
of historical data
TARGET MODEL DRIVERS
MULTI-TOUCH ATTRIBUTION MODEL
Review and assess
historical attribution
Ongoing evaluation
Evaluate salience of channels
in customer segments
Future optimization
Evaluate top converting
paths
Future execution
Assessing Changes In Unique Contribution During The
Holiday Season
20
What Are The Top Converting Customer Journeys In Q4?
21
Incrementality
Testing
22
TEST
CONTROL
INCREMENTALITY
Incrementality Solutions Can Solve for Many Challenges
INCREASE/DECREASE
IN MEDIA SPEND
CAMPAIGN EFFECTIVENESS;
UPPER FUNNEL TACTIC
EFFECTIVENESS
CREATIVE, MESSAGING,
OFFERS
EXPANSION TO NEW
MEDIA CHANNELS &
NEW PRODUCT LINES
23
THIS EXPERIMENTAL FRAMEWORK ALLOWS US MEASURE AND QUANTIFY THE IMPACT OF:
Be more informed about impact of
changes in budgets, which helps
improve optimization efforts
Measure the impact on sales;
analyze what is driving the strongest
response across audience segments
Using data to inform how
effective changes in messaging
and/or creative is at reaching
target audience
Test the impact of a new media
channel, new product lines and
leverage insights to scale
investment. Ongoing measurement
of impact of changes in advertising
GEO MATCH MARKET GEO / AUDIENCE SPLIT MARKET SYNTHETIC CONTROL
Incrementality Measurement Types We Can Leverage In Q4
● In this measurement approach the test or
exposed group is a specific market(s).
● The remaining markets would be evaluated
to determine if there is a single market or
group of markets that is comparable to the
exposed group (a “match”).
● We will use the difference between the
matched markets to determine if there was
a statistically significant incremental lift
due to the intervention.
● In this measurement approach we split the
audiences and/or markets - DMA, State,
City or Zip level geos into randomized,
comparable groups
● This is dependent on the ability to execute
media at the specified audience and geo
level.
● The test group would be exposed to the
intervention, while the control group would
remain business as usual.
● This approach is used if we are unable to
define a balanced test/control group, or
execute media on the geo/audience
grouping approaches described.
● We will develop a predictive model based
upon historical data before the intervention
or change in strategy.
● The model will be used as a synthetic
control to help us predict what the
performance would have been if there was
no intervention.
24
TEST CONTROL
TEST CONTROL
Recommended
Causal Analysis Using A Synthetic Control Enables Always
On Incrementality Measurement
Why Synthetic Incrementality Design? What insights can be gained from synthetic incrementality?
● A synthetic control framework is:
○ Always-On
○ Non-disruptive
○ Privacy robust (no user level data needed)
○ Reduces test contamination
● What media channel is driving the largest share of incremental
sales?
● An “always on” measurement framework can track
the effects of changes to the following:
○ Budgets
○ Bids
○ Targeting Type (Branded, Category,
Conquesting)
○ Product Focuses
○ Placement Types
○ Total Investment Strategy (ads on or off)
● How do increase spend on non-brand campaigns impact
incremental sales?
● How do pullbacks on brand spend impact total sales?
● Are there certain products that drive more incremental sales for
the brand?
● What is the threshold for bid increases to impact sales?
● How does digital investment impact total incremental sales
(in-store & ecomm)?
25
Agile incremental approach that provides granular
insights
26
1. TRAIN
Start Day
2. PREDICT 3. MEASURE
Synthetic
Control
Key Takeaways
1. Different analytics solutions answer different,
but valid, questions for your business
performance in Q4
2. Help your decision-making process with the
question: “If I have this data, what can I do
with it to drive results?”
3. Combining multiple measurement tools gives a
more robust view of your performance than
any single measurement technique can
achieve alone.
27
Schedule Your
Consultation
with an Analytics
Expert
28
Q&A
ANNICA NESTY
Group Director, Integrated
Intelligence
DOUG MACDONALD
Associate Director,
Marketing Science
29
30
Stay informed
on the future of
digital marketing
Visit our new content hub
➜
Thank you!
31
2022 Playbook for Q4
and Holiday Success
DAY 1 - WEDNESDAY, AUGUST 24TH
Trends & Good Tidings: How to Maximize the Holiday
Season with Google
10am PT | 1pm ET
May Your Data be Measurable and Right
10:35am PT | 1:35pm ET
Sleigh Your Affiliate Strategy: How to Strategize for Q4
11:10am PT | 2:10pm ET
Bah Humbug! Getting Creative With Email Marketing
Content in the Age of Supply Chain Issues
11:45 am PT | 2:45 pm ET
DAY 2 - WEDNESDAY, AUGUST 31st
Deck the Halls of Retail Media: Creating Your Q4
Plan
10am PT | 1pm ET
How to Use Prime Day Data to Prepare for the Q4
Season
10:35am PT | 1:35pm ET
Unwrap a New Q4 Walmart Strategy
11:10am PT | 2:10pm ET
Ho Ho Ho(listic) Operations Panel: Strategy,
Fulfillment, and Forecasting for the Holiday Season
11:45 am PT | 2:45 pm ET
32

Más contenido relacionado

Similar a May Your Data be Measurable and Right

2021 04-23 - Intentional Marketing - from Measurement to Alignment
2021 04-23 - Intentional Marketing - from Measurement to Alignment2021 04-23 - Intentional Marketing - from Measurement to Alignment
2021 04-23 - Intentional Marketing - from Measurement to AlignmentAnduro Marketing
 
Leveraging Media Mix Modeling to Drive Performance Marketing Results
Leveraging Media Mix Modeling to Drive Performance Marketing ResultsLeveraging Media Mix Modeling to Drive Performance Marketing Results
Leveraging Media Mix Modeling to Drive Performance Marketing ResultsTinuiti
 
8 Tips To Run Successful Marketing Campaigns
8 Tips To Run Successful Marketing Campaigns8 Tips To Run Successful Marketing Campaigns
8 Tips To Run Successful Marketing Campaignszayetta
 
Marketing Analytics with Mcdonald's Data Scientist
Marketing Analytics with Mcdonald's Data ScientistMarketing Analytics with Mcdonald's Data Scientist
Marketing Analytics with Mcdonald's Data ScientistPromotable
 
From Digital Attribution to Marketing Mix Modelling
From Digital Attribution to Marketing Mix ModellingFrom Digital Attribution to Marketing Mix Modelling
From Digital Attribution to Marketing Mix ModellingPetri Mertanen
 
Bottom of Funnel Conversion: Search and Display Strategies to Jump-Start 2023...
Bottom of Funnel Conversion: Search and Display Strategies to Jump-Start 2023...Bottom of Funnel Conversion: Search and Display Strategies to Jump-Start 2023...
Bottom of Funnel Conversion: Search and Display Strategies to Jump-Start 2023...Tinuiti
 
updated resume - vincent morgan
updated resume - vincent morganupdated resume - vincent morgan
updated resume - vincent morganVincent Morgan
 
The Most Important KPIs to Really Drive Your Lifecycle Program
The Most Important KPIs to Really Drive Your Lifecycle ProgramThe Most Important KPIs to Really Drive Your Lifecycle Program
The Most Important KPIs to Really Drive Your Lifecycle ProgramTinuiti
 
TitleABC123 Version X1Marketing Plan Outline and Timeline.docx
TitleABC123 Version X1Marketing Plan Outline and Timeline.docxTitleABC123 Version X1Marketing Plan Outline and Timeline.docx
TitleABC123 Version X1Marketing Plan Outline and Timeline.docxjuliennehar
 
Managing a successful marketing campaign
Managing a successful marketing campaignManaging a successful marketing campaign
Managing a successful marketing campaignFlexiSAF Edusoft
 
From Ads to Warehouses to Doorsteps: Unlocking End-to-End Success on Amazon
From Ads to Warehouses to Doorsteps: Unlocking End-to-End Success on AmazonFrom Ads to Warehouses to Doorsteps: Unlocking End-to-End Success on Amazon
From Ads to Warehouses to Doorsteps: Unlocking End-to-End Success on AmazonTinuiti
 
Marketelligent Capabilities & Offerings for Sales Analytics
Marketelligent Capabilities & Offerings for Sales AnalyticsMarketelligent Capabilities & Offerings for Sales Analytics
Marketelligent Capabilities & Offerings for Sales AnalyticsMarketelligent
 
Driving Marketing Efficiency In The Consumer Goods Business With Advanced Ana...
Driving Marketing Efficiency In The Consumer Goods Business With Advanced Ana...Driving Marketing Efficiency In The Consumer Goods Business With Advanced Ana...
Driving Marketing Efficiency In The Consumer Goods Business With Advanced Ana...Gina Shaw
 
TitleABC123 Version X1Marketing Plan Outline and Time
TitleABC123 Version X1Marketing Plan Outline and TimeTitleABC123 Version X1Marketing Plan Outline and Time
TitleABC123 Version X1Marketing Plan Outline and TimeTakishaPeck109
 
The Integrated Marketing Analytics Guidebook White Paper by BECKON
The Integrated Marketing Analytics Guidebook White Paper by BECKONThe Integrated Marketing Analytics Guidebook White Paper by BECKON
The Integrated Marketing Analytics Guidebook White Paper by BECKONAmanda Roberts
 
NANCY ALBERTS ROTTKAMP Resume052015
NANCY ALBERTS ROTTKAMP Resume052015NANCY ALBERTS ROTTKAMP Resume052015
NANCY ALBERTS ROTTKAMP Resume052015Nan Rottkamp
 
Leeds Digital Festival: How to justify your marketing spend to your boss
Leeds Digital Festival: How to justify your marketing spend to your bossLeeds Digital Festival: How to justify your marketing spend to your boss
Leeds Digital Festival: How to justify your marketing spend to your bossXpand Marketing
 
Unwrap a New Q4 Walmart Strategy
 Unwrap a New Q4 Walmart Strategy Unwrap a New Q4 Walmart Strategy
Unwrap a New Q4 Walmart StrategyTinuiti
 

Similar a May Your Data be Measurable and Right (20)

2021 04-23 - Intentional Marketing - from Measurement to Alignment
2021 04-23 - Intentional Marketing - from Measurement to Alignment2021 04-23 - Intentional Marketing - from Measurement to Alignment
2021 04-23 - Intentional Marketing - from Measurement to Alignment
 
Leveraging Media Mix Modeling to Drive Performance Marketing Results
Leveraging Media Mix Modeling to Drive Performance Marketing ResultsLeveraging Media Mix Modeling to Drive Performance Marketing Results
Leveraging Media Mix Modeling to Drive Performance Marketing Results
 
8 Tips To Run Successful Marketing Campaigns
8 Tips To Run Successful Marketing Campaigns8 Tips To Run Successful Marketing Campaigns
8 Tips To Run Successful Marketing Campaigns
 
Planning for Marketing
Planning for MarketingPlanning for Marketing
Planning for Marketing
 
Marketing Analytics with Mcdonald's Data Scientist
Marketing Analytics with Mcdonald's Data ScientistMarketing Analytics with Mcdonald's Data Scientist
Marketing Analytics with Mcdonald's Data Scientist
 
From Digital Attribution to Marketing Mix Modelling
From Digital Attribution to Marketing Mix ModellingFrom Digital Attribution to Marketing Mix Modelling
From Digital Attribution to Marketing Mix Modelling
 
Bottom of Funnel Conversion: Search and Display Strategies to Jump-Start 2023...
Bottom of Funnel Conversion: Search and Display Strategies to Jump-Start 2023...Bottom of Funnel Conversion: Search and Display Strategies to Jump-Start 2023...
Bottom of Funnel Conversion: Search and Display Strategies to Jump-Start 2023...
 
updated resume - vincent morgan
updated resume - vincent morganupdated resume - vincent morgan
updated resume - vincent morgan
 
The Most Important KPIs to Really Drive Your Lifecycle Program
The Most Important KPIs to Really Drive Your Lifecycle ProgramThe Most Important KPIs to Really Drive Your Lifecycle Program
The Most Important KPIs to Really Drive Your Lifecycle Program
 
TitleABC123 Version X1Marketing Plan Outline and Timeline.docx
TitleABC123 Version X1Marketing Plan Outline and Timeline.docxTitleABC123 Version X1Marketing Plan Outline and Timeline.docx
TitleABC123 Version X1Marketing Plan Outline and Timeline.docx
 
Managing a successful marketing campaign
Managing a successful marketing campaignManaging a successful marketing campaign
Managing a successful marketing campaign
 
From Ads to Warehouses to Doorsteps: Unlocking End-to-End Success on Amazon
From Ads to Warehouses to Doorsteps: Unlocking End-to-End Success on AmazonFrom Ads to Warehouses to Doorsteps: Unlocking End-to-End Success on Amazon
From Ads to Warehouses to Doorsteps: Unlocking End-to-End Success on Amazon
 
Marketelligent Capabilities & Offerings for Sales Analytics
Marketelligent Capabilities & Offerings for Sales AnalyticsMarketelligent Capabilities & Offerings for Sales Analytics
Marketelligent Capabilities & Offerings for Sales Analytics
 
Driving Marketing Efficiency In The Consumer Goods Business With Advanced Ana...
Driving Marketing Efficiency In The Consumer Goods Business With Advanced Ana...Driving Marketing Efficiency In The Consumer Goods Business With Advanced Ana...
Driving Marketing Efficiency In The Consumer Goods Business With Advanced Ana...
 
TitleABC123 Version X1Marketing Plan Outline and Time
TitleABC123 Version X1Marketing Plan Outline and TimeTitleABC123 Version X1Marketing Plan Outline and Time
TitleABC123 Version X1Marketing Plan Outline and Time
 
The Integrated Marketing Analytics Guidebook White Paper by BECKON
The Integrated Marketing Analytics Guidebook White Paper by BECKONThe Integrated Marketing Analytics Guidebook White Paper by BECKON
The Integrated Marketing Analytics Guidebook White Paper by BECKON
 
NANCY ALBERTS ROTTKAMP Resume052015
NANCY ALBERTS ROTTKAMP Resume052015NANCY ALBERTS ROTTKAMP Resume052015
NANCY ALBERTS ROTTKAMP Resume052015
 
Leeds Digital Festival: How to justify your marketing spend to your boss
Leeds Digital Festival: How to justify your marketing spend to your bossLeeds Digital Festival: How to justify your marketing spend to your boss
Leeds Digital Festival: How to justify your marketing spend to your boss
 
GTM Plan Strategy - Digital Marketing
GTM Plan Strategy - Digital MarketingGTM Plan Strategy - Digital Marketing
GTM Plan Strategy - Digital Marketing
 
Unwrap a New Q4 Walmart Strategy
 Unwrap a New Q4 Walmart Strategy Unwrap a New Q4 Walmart Strategy
Unwrap a New Q4 Walmart Strategy
 

Más de Tinuiti

The 15 Minute Breakdown: The Answer to Signal Loss
The 15 Minute Breakdown: The Answer to Signal LossThe 15 Minute Breakdown: The Answer to Signal Loss
The 15 Minute Breakdown: The Answer to Signal LossTinuiti
 
An Amazon Seller’s Guide to Operational Success: Driving Traffic from Externa...
An Amazon Seller’s Guide to Operational Success: Driving Traffic from Externa...An Amazon Seller’s Guide to Operational Success: Driving Traffic from Externa...
An Amazon Seller’s Guide to Operational Success: Driving Traffic from Externa...Tinuiti
 
How to Master Omnichannel Display and Video for Amazon
How to Master Omnichannel Display and Video for AmazonHow to Master Omnichannel Display and Video for Amazon
How to Master Omnichannel Display and Video for AmazonTinuiti
 
AMC and the Amazon Sphere: What You Did in 2020 Won’t Work in 2023
AMC and the Amazon Sphere: What You Did in 2020 Won’t Work in 2023AMC and the Amazon Sphere: What You Did in 2020 Won’t Work in 2023
AMC and the Amazon Sphere: What You Did in 2020 Won’t Work in 2023Tinuiti
 
Driving Middle Funnel with Consideration: How to take Advantage of the Newest...
Driving Middle Funnel with Consideration: How to take Advantage of the Newest...Driving Middle Funnel with Consideration: How to take Advantage of the Newest...
Driving Middle Funnel with Consideration: How to take Advantage of the Newest...Tinuiti
 
Finding The New Top of Funnel: In-Store Physical Retail Media
Finding The New Top of Funnel: In-Store Physical Retail MediaFinding The New Top of Funnel: In-Store Physical Retail Media
Finding The New Top of Funnel: In-Store Physical Retail MediaTinuiti
 
Finding The New Top of Funnel: Riding The Third Wave
Finding The New Top of Funnel: Riding The Third WaveFinding The New Top of Funnel: Riding The Third Wave
Finding The New Top of Funnel: Riding The Third WaveTinuiti
 
The 15-Minute Breakdown: Clarifying the Misconceptions Behind Buying CTV/OTT
The 15-Minute Breakdown: Clarifying the Misconceptions Behind Buying CTV/OTTThe 15-Minute Breakdown: Clarifying the Misconceptions Behind Buying CTV/OTT
The 15-Minute Breakdown: Clarifying the Misconceptions Behind Buying CTV/OTTTinuiti
 
5 Myths About Breaking Into the Streaming Space, Debunked
5 Myths About Breaking Into the Streaming Space, Debunked5 Myths About Breaking Into the Streaming Space, Debunked
5 Myths About Breaking Into the Streaming Space, DebunkedTinuiti
 
Turning Shoppers Into Customers: How to Retain Your New Customers Post-Holiday
Turning Shoppers Into Customers: How to Retain Your New Customers Post-HolidayTurning Shoppers Into Customers: How to Retain Your New Customers Post-Holiday
Turning Shoppers Into Customers: How to Retain Your New Customers Post-HolidayTinuiti
 
The 15-Minute Breakdown - 5 Big Bets for 2023
The 15-Minute Breakdown - 5 Big Bets for 2023The 15-Minute Breakdown - 5 Big Bets for 2023
The 15-Minute Breakdown - 5 Big Bets for 2023Tinuiti
 
2023 Digital Marketing Panels: How Can I Be More Efficient With My Budget and...
2023 Digital Marketing Panels: How Can I Be More Efficient With My Budget and...2023 Digital Marketing Panels: How Can I Be More Efficient With My Budget and...
2023 Digital Marketing Panels: How Can I Be More Efficient With My Budget and...Tinuiti
 
2023 Digital Marketing: How Do I Reach New Customers and Convert Audiences In...
2023 Digital Marketing: How Do I Reach New Customers and Convert Audiences In...2023 Digital Marketing: How Do I Reach New Customers and Convert Audiences In...
2023 Digital Marketing: How Do I Reach New Customers and Convert Audiences In...Tinuiti
 
2023 Digital Marketing Panels: How Can Social Perform Now That Content Is Cha...
2023 Digital Marketing Panels: How Can Social Perform Now That Content Is Cha...2023 Digital Marketing Panels: How Can Social Perform Now That Content Is Cha...
2023 Digital Marketing Panels: How Can Social Perform Now That Content Is Cha...Tinuiti
 
2023 Digital Marketing Panels: How Do I Effectively Use My Data, Especially N...
2023 Digital Marketing Panels: How Do I Effectively Use My Data, Especially N...2023 Digital Marketing Panels: How Do I Effectively Use My Data, Especially N...
2023 Digital Marketing Panels: How Do I Effectively Use My Data, Especially N...Tinuiti
 
2023 Digital Marketing Panels: How Do I Diversify My Presence Online and Get ...
2023 Digital Marketing Panels: How Do I Diversify My Presence Online and Get ...2023 Digital Marketing Panels: How Do I Diversify My Presence Online and Get ...
2023 Digital Marketing Panels: How Do I Diversify My Presence Online and Get ...Tinuiti
 
2023 Digital Marketing Panels: How do I prepare for what’s next in 2023?
2023 Digital Marketing Panels: How do I prepare for what’s next in 2023?2023 Digital Marketing Panels: How do I prepare for what’s next in 2023?
2023 Digital Marketing Panels: How do I prepare for what’s next in 2023?Tinuiti
 
(Another) Wild Year in Data Privacy: What Went Down in 2022 & What to Expect ...
(Another) Wild Year in Data Privacy: What Went Down in 2022 & What to Expect ...(Another) Wild Year in Data Privacy: What Went Down in 2022 & What to Expect ...
(Another) Wild Year in Data Privacy: What Went Down in 2022 & What to Expect ...Tinuiti
 
How to Engage New-to-Brand Amazon Customers in 2023
How to Engage New-to-Brand Amazon Customers in 2023How to Engage New-to-Brand Amazon Customers in 2023
How to Engage New-to-Brand Amazon Customers in 2023Tinuiti
 
The New Power Couple: Retail Media & Influencer Drive Conversions
The New Power Couple: Retail Media & Influencer Drive ConversionsThe New Power Couple: Retail Media & Influencer Drive Conversions
The New Power Couple: Retail Media & Influencer Drive ConversionsTinuiti
 

Más de Tinuiti (20)

The 15 Minute Breakdown: The Answer to Signal Loss
The 15 Minute Breakdown: The Answer to Signal LossThe 15 Minute Breakdown: The Answer to Signal Loss
The 15 Minute Breakdown: The Answer to Signal Loss
 
An Amazon Seller’s Guide to Operational Success: Driving Traffic from Externa...
An Amazon Seller’s Guide to Operational Success: Driving Traffic from Externa...An Amazon Seller’s Guide to Operational Success: Driving Traffic from Externa...
An Amazon Seller’s Guide to Operational Success: Driving Traffic from Externa...
 
How to Master Omnichannel Display and Video for Amazon
How to Master Omnichannel Display and Video for AmazonHow to Master Omnichannel Display and Video for Amazon
How to Master Omnichannel Display and Video for Amazon
 
AMC and the Amazon Sphere: What You Did in 2020 Won’t Work in 2023
AMC and the Amazon Sphere: What You Did in 2020 Won’t Work in 2023AMC and the Amazon Sphere: What You Did in 2020 Won’t Work in 2023
AMC and the Amazon Sphere: What You Did in 2020 Won’t Work in 2023
 
Driving Middle Funnel with Consideration: How to take Advantage of the Newest...
Driving Middle Funnel with Consideration: How to take Advantage of the Newest...Driving Middle Funnel with Consideration: How to take Advantage of the Newest...
Driving Middle Funnel with Consideration: How to take Advantage of the Newest...
 
Finding The New Top of Funnel: In-Store Physical Retail Media
Finding The New Top of Funnel: In-Store Physical Retail MediaFinding The New Top of Funnel: In-Store Physical Retail Media
Finding The New Top of Funnel: In-Store Physical Retail Media
 
Finding The New Top of Funnel: Riding The Third Wave
Finding The New Top of Funnel: Riding The Third WaveFinding The New Top of Funnel: Riding The Third Wave
Finding The New Top of Funnel: Riding The Third Wave
 
The 15-Minute Breakdown: Clarifying the Misconceptions Behind Buying CTV/OTT
The 15-Minute Breakdown: Clarifying the Misconceptions Behind Buying CTV/OTTThe 15-Minute Breakdown: Clarifying the Misconceptions Behind Buying CTV/OTT
The 15-Minute Breakdown: Clarifying the Misconceptions Behind Buying CTV/OTT
 
5 Myths About Breaking Into the Streaming Space, Debunked
5 Myths About Breaking Into the Streaming Space, Debunked5 Myths About Breaking Into the Streaming Space, Debunked
5 Myths About Breaking Into the Streaming Space, Debunked
 
Turning Shoppers Into Customers: How to Retain Your New Customers Post-Holiday
Turning Shoppers Into Customers: How to Retain Your New Customers Post-HolidayTurning Shoppers Into Customers: How to Retain Your New Customers Post-Holiday
Turning Shoppers Into Customers: How to Retain Your New Customers Post-Holiday
 
The 15-Minute Breakdown - 5 Big Bets for 2023
The 15-Minute Breakdown - 5 Big Bets for 2023The 15-Minute Breakdown - 5 Big Bets for 2023
The 15-Minute Breakdown - 5 Big Bets for 2023
 
2023 Digital Marketing Panels: How Can I Be More Efficient With My Budget and...
2023 Digital Marketing Panels: How Can I Be More Efficient With My Budget and...2023 Digital Marketing Panels: How Can I Be More Efficient With My Budget and...
2023 Digital Marketing Panels: How Can I Be More Efficient With My Budget and...
 
2023 Digital Marketing: How Do I Reach New Customers and Convert Audiences In...
2023 Digital Marketing: How Do I Reach New Customers and Convert Audiences In...2023 Digital Marketing: How Do I Reach New Customers and Convert Audiences In...
2023 Digital Marketing: How Do I Reach New Customers and Convert Audiences In...
 
2023 Digital Marketing Panels: How Can Social Perform Now That Content Is Cha...
2023 Digital Marketing Panels: How Can Social Perform Now That Content Is Cha...2023 Digital Marketing Panels: How Can Social Perform Now That Content Is Cha...
2023 Digital Marketing Panels: How Can Social Perform Now That Content Is Cha...
 
2023 Digital Marketing Panels: How Do I Effectively Use My Data, Especially N...
2023 Digital Marketing Panels: How Do I Effectively Use My Data, Especially N...2023 Digital Marketing Panels: How Do I Effectively Use My Data, Especially N...
2023 Digital Marketing Panels: How Do I Effectively Use My Data, Especially N...
 
2023 Digital Marketing Panels: How Do I Diversify My Presence Online and Get ...
2023 Digital Marketing Panels: How Do I Diversify My Presence Online and Get ...2023 Digital Marketing Panels: How Do I Diversify My Presence Online and Get ...
2023 Digital Marketing Panels: How Do I Diversify My Presence Online and Get ...
 
2023 Digital Marketing Panels: How do I prepare for what’s next in 2023?
2023 Digital Marketing Panels: How do I prepare for what’s next in 2023?2023 Digital Marketing Panels: How do I prepare for what’s next in 2023?
2023 Digital Marketing Panels: How do I prepare for what’s next in 2023?
 
(Another) Wild Year in Data Privacy: What Went Down in 2022 & What to Expect ...
(Another) Wild Year in Data Privacy: What Went Down in 2022 & What to Expect ...(Another) Wild Year in Data Privacy: What Went Down in 2022 & What to Expect ...
(Another) Wild Year in Data Privacy: What Went Down in 2022 & What to Expect ...
 
How to Engage New-to-Brand Amazon Customers in 2023
How to Engage New-to-Brand Amazon Customers in 2023How to Engage New-to-Brand Amazon Customers in 2023
How to Engage New-to-Brand Amazon Customers in 2023
 
The New Power Couple: Retail Media & Influencer Drive Conversions
The New Power Couple: Retail Media & Influencer Drive ConversionsThe New Power Couple: Retail Media & Influencer Drive Conversions
The New Power Couple: Retail Media & Influencer Drive Conversions
 

May Your Data be Measurable and Right

  • 1. 2022 Playbook for Q4 and Holiday Success DAY 1 - WEDNESDAY, AUGUST 24TH Trends & Good Tidings: How to Maximize the Holiday Season with Google 10am PT | 1pm ET May Your Data be Measurable and Right 10:35am PT | 1:35pm ET Sleigh Your Affiliate Strategy: How to Strategize for Q4 11:10am PT | 2:10pm ET Bah Humbug! Getting Creative With Email Marketing Content in the Age of Supply Chain Issues 11:45 am PT | 2:45 pm ET DAY 2 - WEDNESDAY, AUGUST 31st Deck the Halls of Retail Media: Creating Your Q4 Plan 10am PT | 1pm ET How to Use Prime Day Data to Prepare for the Q4 Season 10:35am PT | 1:35pm ET Unwrap a New Q4 Walmart Strategy 11:10am PT | 2:10pm ET Ho Ho Ho(listic) Operations Panel: Strategy, Fulfillment, and Forecasting for the Holiday Season 11:45 am PT | 2:45 pm ET 1
  • 2. May Your Data be Measurable and Right 2
  • 3. Today’s Logistics Kerry Mallett Senior Content Specialist, Webinar Recording & slides from today will be in your inbox tomorrow Download relevant resources Join our chat and submit questions for live Q&A Log back anytime with same link Join our poll questions - including if you want to talk to our teams after! 3
  • 4. WE’VE MASTERED THE MEDIA THAT MATTERS MOST Tinuiti is the largest independent performance marketing firm across Streaming TV and the Triopoly of Google, Facebook, Amazon. Employees Media managed Award-winning culture* $3B #1 1000+ 4
  • 5. Some of Our Clients Our Recognition For commerce leaders of today and the future 5
  • 6. Our Speakers ANNICA NESTY Group Director, Integrated Intelligence DOUG MACDONALD Associate Director, Marketing Science 6
  • 7. Agenda ● Things To Consider When Planning For Q4 ● Measurement Solutions That Can Be Used To Define A Strategic Q4 Plan That Will Deliver Growth ● Key Takeaways ● Q&A 7
  • 8. Do your KPIs or performance goals change for Q4? ● They do a lot ● They do slightly ● We use the same KPIs all year POLL 8
  • 9. How do you measure Q4 success? ● Last click CPMs ● ROAS ● Cost per acquisition ● YOY growth in sales revenue or volume ● Something else - tell us in the chat! POLL 9
  • 10. Things to consider when planning for Q4 ● Seasonality/Holiday Trends ● Current macroeconomic trends ● Increase in marketing cost/ad spend ● Increase in competition ● Balancing the marketing mix to maximize return on investment ● Balancing for changes in buyers behavior across points of sale: In Store vs. Online Q4 October November December 10
  • 11. 11 Analyzes sales patterns over time and determine contribution to sales across key inputs ( media channels, promotions etc...) Changes in efficiency and performance - CPA, ROAS, CPC Optimize budget allocation and forecast future sales across spend scenarios WHAT HAS HAPPENED? WHY IT HAPPENED? WHAT DO I DO ABOUT IT? Marketing effectiveness / efficiency and base trends are calculated to explain volume change Provide tangible recommendations to optimize future marketing plans Decompose engagement and product interest to understand volumetric impacts of marketing / operational activities Questions To Ask When Developing A Q4 Plan Using Data And Analytics
  • 12. Measurement Solutions That Help Inform Q4 Strategy And Monitor Performance Pre ● Evaluating performance prior year Q4 and prior months leading up to Q4. ● Quantifying the contribution from holiday during prior Q4. ● Testing media mix scenarios to determine what is most optimal for your brand. ● Setting holiday goals based on media investment During ● Tracking performance against goal ● Monthly refresh Post ● Evaluating Q4 performance. Setting Q1 goals Pre ● Compare change in attribution during holiday vs. non holiday periods. ● Determine the ranking of channel effectiveness during the holiday season. ● Determine which channels drove high value customers during the holiday season. ● Determine which channels drove new customers during the holiday season. ● Determine which channels were most effective online vs. in store During & Post ● Daily, weekly or monthly tracking of contribution across channels vs. spend allocation Pre ● Using experimental frameworks to test, learn and measure the impact/lift associated with budget shifts, starts/stops, promos, new product/services During & Post ● Measure lift from the increase in budget and changes in investment across the funnel during holiday season using synthetic controls. Marketing Mix Modeling (MMM) Multi Touch Attribution (MTA) Incrementality Testing 12
  • 13. Marketing Mix Modeling Marketing Impact, Response Curves, Budget Optimization & Scenario Testing 13
  • 14. 14 Media Activity: Channel Level (Paid search, Social etc...) Operational Activity Promotions, product launch etc..) External Factors (Unemployment rate, Competitor Spend, COVID etc..) Sales Units or Sales Revenue TARGET MODEL DRIVERS DATA REQUIREMENTS MODEL REQUIREMENTS Minimum of 1-3 YEARs of historical data MARKETING MIX MODEL Review and assess historical performance Future forecasts Evaluate current marketing initiatives What if analysis Optimize spend across media channels Ongoing evaluation Evaluates past marketing performance to measure how media channels drives sales to determine “true” marketing ROI and optimal mix of media activity. Delivers multi channel attribution measurement Marketing Mix Modeling Overview
  • 15. Current View Post MMM View OPTIMIZE Marketing Mix Models Help Us To Assess Opportunities For Growth And Identify Areas Where We Can Improve Efficiency In Q4 15 ● What is the optimal mix of media in Q4? ● How much should we change our level and allocation of our media investment to increase ROI in Q4? ● How should we be adapting our budget allocation strategy based on seasonal trends of Q4? ● What media investment is needed in Q4 to generate a 10% lift in sales YoY? Econometric models are used to decompose the contribution of Media MARKETING MIX MODEL
  • 16. Your MMM Solution Should Include These Elements 16 Business Outcomes ● Sales Volume ● Sales Revenue ● New Customers ● Leads Key Segments ● Geos - DMAs| Region| Zip | Countries ● Business Type / Service Lines ● Product Type / Category ● Key points in time Media ● Online Media ( Search, Social,OTT, Display etc...) ● Offline Media ( TV, Direct Mail, Outdoor,OOH, Print, Radio etc..) ● Campaign ● Platform ● Tactic- Brand|Non Brand | Prospecting| Retargeting ● Upper | Mid | Lower Funnel ● Local vs. regional vs. national Non Media ● Promotions ● Product Launches ● Creative Macroeconomics ● GDP ● Unemployment ● CPI ● Volatility index ● COVID Impact ● Global Events Competitor Performance ● Media Spend Weather Holiday/Seasonality Because no model is perfect BUSINESS OUTCOME MARKETING FACTORS NON-MARKETING FACTORS ERROR
  • 17. How Do We Use The Insights From An MMM To Drive Growth In Q4? ● Multi channel attribution ● Measure channel effectiveness and how that changes overtime ● Unique contribution of channel/tactics ● Assess channel spend saturation ● Explore sales response based on various levels of spend ● Determine channels that can be used to push spend and drive growth vs. channels where spend can be scaled back ● Determine the most effective budget allocation based on media mix channel ROI ● Test various budget allocations to forecast future performance and determine which plan provides the best return on investment over time ATTRIBUTION SATURATION & DIMINISHING RETURNS ASSESSMENT OPTIMIZATION AND FORECASTING 17
  • 19. 19 Multi-Touch Attribution Overview This is achieved by mapping out the customer journey, and each step in that journey, that leads to a conversion. Relationships are examined between them to estimate the unique contribution each step has in the conversion path. Delivers multi touch attribution measurement beyond traditional last-click attribution. Media Activity - Individual Level (Paid search, Social etc...) Sales Units or Sales Revenue MOBIUS: DATA REQUIREMENTS MOBIUS: MODEL REQUIREMENTS Minimum of 1 MONTH of historical data TARGET MODEL DRIVERS MULTI-TOUCH ATTRIBUTION MODEL Review and assess historical attribution Ongoing evaluation Evaluate salience of channels in customer segments Future optimization Evaluate top converting paths Future execution
  • 20. Assessing Changes In Unique Contribution During The Holiday Season 20
  • 21. What Are The Top Converting Customer Journeys In Q4? 21
  • 23. Incrementality Solutions Can Solve for Many Challenges INCREASE/DECREASE IN MEDIA SPEND CAMPAIGN EFFECTIVENESS; UPPER FUNNEL TACTIC EFFECTIVENESS CREATIVE, MESSAGING, OFFERS EXPANSION TO NEW MEDIA CHANNELS & NEW PRODUCT LINES 23 THIS EXPERIMENTAL FRAMEWORK ALLOWS US MEASURE AND QUANTIFY THE IMPACT OF: Be more informed about impact of changes in budgets, which helps improve optimization efforts Measure the impact on sales; analyze what is driving the strongest response across audience segments Using data to inform how effective changes in messaging and/or creative is at reaching target audience Test the impact of a new media channel, new product lines and leverage insights to scale investment. Ongoing measurement of impact of changes in advertising
  • 24. GEO MATCH MARKET GEO / AUDIENCE SPLIT MARKET SYNTHETIC CONTROL Incrementality Measurement Types We Can Leverage In Q4 ● In this measurement approach the test or exposed group is a specific market(s). ● The remaining markets would be evaluated to determine if there is a single market or group of markets that is comparable to the exposed group (a “match”). ● We will use the difference between the matched markets to determine if there was a statistically significant incremental lift due to the intervention. ● In this measurement approach we split the audiences and/or markets - DMA, State, City or Zip level geos into randomized, comparable groups ● This is dependent on the ability to execute media at the specified audience and geo level. ● The test group would be exposed to the intervention, while the control group would remain business as usual. ● This approach is used if we are unable to define a balanced test/control group, or execute media on the geo/audience grouping approaches described. ● We will develop a predictive model based upon historical data before the intervention or change in strategy. ● The model will be used as a synthetic control to help us predict what the performance would have been if there was no intervention. 24 TEST CONTROL TEST CONTROL Recommended
  • 25. Causal Analysis Using A Synthetic Control Enables Always On Incrementality Measurement Why Synthetic Incrementality Design? What insights can be gained from synthetic incrementality? ● A synthetic control framework is: ○ Always-On ○ Non-disruptive ○ Privacy robust (no user level data needed) ○ Reduces test contamination ● What media channel is driving the largest share of incremental sales? ● An “always on” measurement framework can track the effects of changes to the following: ○ Budgets ○ Bids ○ Targeting Type (Branded, Category, Conquesting) ○ Product Focuses ○ Placement Types ○ Total Investment Strategy (ads on or off) ● How do increase spend on non-brand campaigns impact incremental sales? ● How do pullbacks on brand spend impact total sales? ● Are there certain products that drive more incremental sales for the brand? ● What is the threshold for bid increases to impact sales? ● How does digital investment impact total incremental sales (in-store & ecomm)? 25
  • 26. Agile incremental approach that provides granular insights 26 1. TRAIN Start Day 2. PREDICT 3. MEASURE Synthetic Control
  • 27. Key Takeaways 1. Different analytics solutions answer different, but valid, questions for your business performance in Q4 2. Help your decision-making process with the question: “If I have this data, what can I do with it to drive results?” 3. Combining multiple measurement tools gives a more robust view of your performance than any single measurement technique can achieve alone. 27
  • 28. Schedule Your Consultation with an Analytics Expert 28
  • 29. Q&A ANNICA NESTY Group Director, Integrated Intelligence DOUG MACDONALD Associate Director, Marketing Science 29
  • 30. 30 Stay informed on the future of digital marketing Visit our new content hub ➜
  • 32. 2022 Playbook for Q4 and Holiday Success DAY 1 - WEDNESDAY, AUGUST 24TH Trends & Good Tidings: How to Maximize the Holiday Season with Google 10am PT | 1pm ET May Your Data be Measurable and Right 10:35am PT | 1:35pm ET Sleigh Your Affiliate Strategy: How to Strategize for Q4 11:10am PT | 2:10pm ET Bah Humbug! Getting Creative With Email Marketing Content in the Age of Supply Chain Issues 11:45 am PT | 2:45 pm ET DAY 2 - WEDNESDAY, AUGUST 31st Deck the Halls of Retail Media: Creating Your Q4 Plan 10am PT | 1pm ET How to Use Prime Day Data to Prepare for the Q4 Season 10:35am PT | 1:35pm ET Unwrap a New Q4 Walmart Strategy 11:10am PT | 2:10pm ET Ho Ho Ho(listic) Operations Panel: Strategy, Fulfillment, and Forecasting for the Holiday Season 11:45 am PT | 2:45 pm ET 32