Presentation by Richard Beveridge of Tribal

1. 28 th April 2008 Richard Beveridge [email_address] Establish your value and prove your worth

2. Never let it be said that a small, thoughtful dedicated group of people cannot change the world….

3. ….indeed, it is the only thing that ever has

4. Do small groups really change the world? June 24 th 1995…. June 25 th 1995 thank you for what you have done for my country

10. What is your organisation’s ‘Big Aim’

11. Mr President, I'm putting a man on the Moon

15. Why is it important to know what you cost? £ £ £

16. What do you cost? 64,790 Total 5,890 10% Training** & Overheads 58,900 Direct labour and staff cost 6,400 NI@ 12.8% 2,500 Pension @ 5% 50,000 Total 20,000 Deputy Library Manager 30,000 Library Manager Staffing

19. What do you cost? 72,490 Total 6,590 10% Training** & Overheads 65,900 Direct labour and staff cost 6,400 NI@ 12.8% 9,500 Pension @ 19% 50,000 Total 20,000 Deputy Library Manager 30,000 Library Manager Staffing

25. Value for money assessment £238,500 to £292,500 £79,500 to £97,500 Total savings identified to date Incalculable! Incalculable! Time saved by staff in finding vital information ~£6,900 ~£2,300 Discounts on purchase of books and journals – up to 25% on annual purchases of over £9,500 ~£6,000 ~£2,000 Article requests purchased from variety of cost effective source, not always the British Library. £27,000 to £81,000 £9,000 to £27,000 Croner- i available to all parts of the business Negotiated £25,000 for access for all. £4,500 + saved admin time £1,500 + saved admin time Cancelled loose leaf publications and moved users to electronic source, increasing user access and reduced admin time in updating loose leaf copies Intangible Intangible Negotiated additional 20 licences to ‘Technical Indexes’ which greatly improved service levels to users £93,000 £31,000 Negotiating additional electronic access to key product removing the need for a separate licence £13,000 Additional workload equating to 0.5 FTE incorporated into existing staffing numbers for the last 12 months 36 month saving Annual saving Area of Saving

28. St Patrick’s Day 1995

29. St Patrick’s Day 1995

30. St Patrick’s Day 1995

33. Circles of influence (after Stephen Covey) They We I Control Influence I have no control

35. What does success look like? Phases Implement Design Business Performance Improvement Activities Information Services Specific Tasks Analysis Validate base line services Analyse Activities Formulate ‘Base-line’ improvment programme’ Implement ‘Base-line’ improvement programme’

40. Let each of you find where his true chance of greatness lies...