1.
Customer
Support
Carmen Bressend
Maria Jimenez

2.
What are the key
responsibilities of customer
support departament?
 Respond to inquiries of products or services.
 Resolve problems or complaints.
 Tell customer needs and suggestions to other departments
What purpose does this have in the company?
The main objective of customer support is to
ensure customer satisfaction, providing an
excellent experience.

3.
Which positions does
this department
have?
What kind of roles do they have?
.
Head of the
technical
support group
Head of the
returns group
Specialized team

4.
Your great subtitle in this line
Replace with your own text

5.
Thank you for
watching
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