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Understand your
product:
Combining Google Analytics
Data with CARTO and BigQuery
June the 18th 2020
11 AM AWST/ 1PM AEST
Using GoToWebinar
• As an attendee, you are in listen only mode. This means
that you do not need to connect your microphone.
• Internet connection: High speed and wired internet
preferred.
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USB headset will give you the best quality sound.
Using GoToWebinar
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Using GoToWebinar
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the x in the top right hand corner of the
control panel.
When two Google Cloud partners join forces,
magical things start happening.
One conversation became a big, fun experiment
The result
1. The GA geo viz you
see out of the box
vs.
2. The GA geo viz you
can see via BigQuery
and CARTO
Understanding the workflow
1. Your Google Analytics data (a wealth of location data that already exists)
and supplementary data sources (for more insight)
2. Bring data into Google BigQuery - the interlocker in this process
3. Understanding the data within BigQuery, what are the questions you need
answers for?
4. Access that data in CARTO using their BigQuery connector, begin your
spatial analysis and answer your questions in a few clicks
Speakers
Dion Fleming
CARTO Consultant
Liveli
Ash Rane
Principal Analytics Consultant
Data Runs Deep
Mark Grace
Head of Data
The Big Red Group
Agenda
1. Google Analytics & GA360 - What is possible for businesses?
Ash Rane, Data Runs Deep
2. Making informed decisions with data
Mark Grace, Big Red Group
3. Data exploration with CARTO and BigQuery
Dion Fleming, Liveli
4. Question and answer time
How businesses are currently using Google
Analytics and GA360
with Ash Rane
How does Google Analytics Work?
Data is sent to
Google’s servers3
First-party GA cookie is read from,
and/or written to the browser by the js
code
2b
Hit is recorded
2c
Data is processed
and pre-aggregated4
Load Website1 The GA js code fires2a
_trackEvent(category, action, opt_label,opt
_value,opt_noninteraction) _gaq.push ([‘
trackEvent', 'name', 'label', value,true]);
trackEvent(category, action, opt_lab
el, opt_value,opt_noninteraction)_ga
q.push (['_trackEvent', 'name', 'lab
el‘,value, true]);trackEvent(categ
ory, action, opt_label,opt_value
opt_noninteraction)_gaq.push
(['_trackEvent', 'name', 'lab
el', value, true]);trackEven
t(category, action, opt_la
Data made available via
GA UI & API
5
Scope
USER
SESSION SESSION SESSION
HIT HIT HIT HIT HIT HIT HIT HIT HIT
What can we see out of the box?
What can we see out of the box? - Problems
Google Analytics - Extract Data via API
How is The Big Red Group using Google
Analytics and supplementary datasets to make
decisions
with Mark Grace
Supply Side Demand Side
BRG Marketplace
BRG: Who are we?
“Our vision is to sustainably deliver an experience every second somewhere on earth.”
Right audience, right brand,
right time.
A world class ecommerce
experience.
Amazing trusted suppliers
with incredible and
unforgettable experiences.
BRG: How we use data
WEBSITES / PRODUCTS DATA SOURCES
EVENT LAYER
ANALYTICS LAYER DATA WAREHOUSE
DATA TRANSFORMATION
REDBALLOON ADRENALINE
MARKETING
ANALYTICS
PRODUCT
ANALYTICS
EXPERIMENTATION PERSONALISATION
MODEL
DEVELOPMENT
INSIGHT REPORTING
Our ability to
understand how
customers engage
with our end to end
marketing activities.
Our ability to
understand how
users engage with
what we build /
provide to them.
Our ability to try new
things, learn and
iterate as we go.
Our ability to enable
unique interactions
with our customers
throughout their
relationship with us.
Our ability to build
data assets that
influence what and
how we do things.
Deepening our
understanding of
customers and our
business.
Repeatable outputs
that are used to
measure/track
performance.
BRG: What do we use GA for?
WEBSITES / PRODUCTS DATA SOURCES
EVENT LAYER
ANALYTICS LAYER DATA WAREHOUSE
DATA TRANSFORMATION
REDBALLOON ADRENALINE
MARKETING
ANALYTICS
PRODUCT
ANALYTICS
EXPERIMENTATION PERSONALISATION
MODEL
DEVELOPMENT
INSIGHT REPORTING
Our ability to
understand how
customers engage
with our end to end
marketing activities.
Our ability to
understand how
users engage with
what we build /
provide to them.
Our ability to try new
things, learn and
iterate as we go.
Our ability to enable
unique interactions
with our customers
throughout their
relationship with us.
Our ability to build
data assets that
influence what and
how we do things.
Deepening our
understanding of
customers and our
business.
Repeatable outputs
that are used to
measure/track
performance.
BRG: What GA doesn’t do for us
Location, Location, Location… These are a few examples of the types of questions we have on location based data that would have
tangible benefits for the BRG:
1. How are our products distributed across the country?
2. Where are people when they visit our website? Does the shopping funnel look different by location?
3. How do we see demand for product vary by city vs. non-metro customers?
4. What are the most popular products purchased/viewed and how does that relate to where the user is from?
5. How far are our users willing to travel for an experience? And what are those experiences?
6. How has this changed in a post covid environment?
FINANCIAL RECORDS ACCESS TO UNSAMPLED DATA PROVIDE A HOLISTIC VIEW A GREAT INSIGHT TOOL
GA isn’t and never will be our financial
record. We’re within 5% and we’re happy
with that.
When we need to do longer term
analysis we are hampered by sampling.
Don’t get caught out here!
GA looks at what you send it. We need
somewhere else to link all data together
- we use a DWH to help us.
GA isn’t always the best tool for
conducting deep insight, especially
when it comes to location based data.
Data exploration using CARTO and BigQuery
with Dion Fleming
Data Extract and Visualisation Process
CARTO
BigQuery
connector
+
Product Data
Warehouse
CARTO
database
Google BigQuery Process
Data exploration
Running queries in BigQuery console
Final data extract
Running queries via CARTO BigQuery connector interface
What is CARTO?
CARTO is a location intelligence platform that enables users to upload, enrich,
analyse and visualise spatial data.
Engine
Builder
CARTOframes
Why CARTO?
- Powerful visualisation and analytics for spatial data
- Ability to push Google Analytics data into BigQuery
- Combination of BigQuery connector and CARTO Builder combination
enabled rapid prototyping
CARTO Process
Data Ingestion &
Management
Data Enrichment Analysis Solutions &
Visualisation
Integration
Use Case 1
Product spatial distribution
Visualising product information from Big Red Group
Displaying product locations by:
- Category
- Sub-category
- Number of participants
Identifying gaps in categories by location
Answering questions such as:
Where are my product suppliers located?
Where are we lacking products in certain categories?
Where do we need more multiple participant activities?
Use Case 2
Understanding buyer behaviour
Visualising Google Analytics data by city
To understand buyer behaviour, we’ll look at three components:
- Visits
- Adds to cart
- Purchases
Answering questions such as:
From which cities do we see the most demand?
Where are our highest cart abandonment levels?
Use Case 3
Purchase/product location matrix
Visualising purchase/product location matrix - a combination of
Google Analytics data and Big Red Group product data
Lines connecting each purchase to the purchase city
Answering questions such as:
From which cities does a certain product receive the most demand?
What are the trends by product type across city centres?
What product category is most purchased by people in Victoria?
Question and answer time
Get in touch
Dion Fleming
dion.fleming@liveli.com.au
Ash Rane
ashrane@datarunsdeep.com.au
Follow Liveli on LinkedIn, Facebook and Twitter
Thank you

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Google Analytics location data visualised with CARTO & BigQuery

  • 1. Understand your product: Combining Google Analytics Data with CARTO and BigQuery June the 18th 2020 11 AM AWST/ 1PM AEST
  • 2. Using GoToWebinar • As an attendee, you are in listen only mode. This means that you do not need to connect your microphone. • Internet connection: High speed and wired internet preferred. • We recommend using your computer audio to listen. A USB headset will give you the best quality sound.
  • 3. Using GoToWebinar • You can use the audio panel to ensure you have the correct setting for the call. • If you have a question, use the Questions panel and we will ask the panelists at the end of the webinar. • You can collapse your panel view using the orange arrow on the top left side of the controls.
  • 4. Using GoToWebinar • We are recording the webinar, you will receive the recording shortly after the webinar has aired. • If you wish to leave the webinar, simply use the x in the top right hand corner of the control panel.
  • 5. When two Google Cloud partners join forces, magical things start happening.
  • 6. One conversation became a big, fun experiment
  • 7. The result 1. The GA geo viz you see out of the box vs. 2. The GA geo viz you can see via BigQuery and CARTO
  • 8. Understanding the workflow 1. Your Google Analytics data (a wealth of location data that already exists) and supplementary data sources (for more insight) 2. Bring data into Google BigQuery - the interlocker in this process 3. Understanding the data within BigQuery, what are the questions you need answers for? 4. Access that data in CARTO using their BigQuery connector, begin your spatial analysis and answer your questions in a few clicks
  • 9. Speakers Dion Fleming CARTO Consultant Liveli Ash Rane Principal Analytics Consultant Data Runs Deep Mark Grace Head of Data The Big Red Group
  • 10. Agenda 1. Google Analytics & GA360 - What is possible for businesses? Ash Rane, Data Runs Deep 2. Making informed decisions with data Mark Grace, Big Red Group 3. Data exploration with CARTO and BigQuery Dion Fleming, Liveli 4. Question and answer time
  • 11. How businesses are currently using Google Analytics and GA360 with Ash Rane
  • 12. How does Google Analytics Work? Data is sent to Google’s servers3 First-party GA cookie is read from, and/or written to the browser by the js code 2b Hit is recorded 2c Data is processed and pre-aggregated4 Load Website1 The GA js code fires2a _trackEvent(category, action, opt_label,opt _value,opt_noninteraction) _gaq.push ([‘ trackEvent', 'name', 'label', value,true]); trackEvent(category, action, opt_lab el, opt_value,opt_noninteraction)_ga q.push (['_trackEvent', 'name', 'lab el‘,value, true]);trackEvent(categ ory, action, opt_label,opt_value opt_noninteraction)_gaq.push (['_trackEvent', 'name', 'lab el', value, true]);trackEven t(category, action, opt_la Data made available via GA UI & API 5
  • 13. Scope USER SESSION SESSION SESSION HIT HIT HIT HIT HIT HIT HIT HIT HIT
  • 14. What can we see out of the box?
  • 15. What can we see out of the box? - Problems
  • 16. Google Analytics - Extract Data via API
  • 17. How is The Big Red Group using Google Analytics and supplementary datasets to make decisions with Mark Grace
  • 18. Supply Side Demand Side BRG Marketplace BRG: Who are we? “Our vision is to sustainably deliver an experience every second somewhere on earth.” Right audience, right brand, right time. A world class ecommerce experience. Amazing trusted suppliers with incredible and unforgettable experiences.
  • 19. BRG: How we use data WEBSITES / PRODUCTS DATA SOURCES EVENT LAYER ANALYTICS LAYER DATA WAREHOUSE DATA TRANSFORMATION REDBALLOON ADRENALINE MARKETING ANALYTICS PRODUCT ANALYTICS EXPERIMENTATION PERSONALISATION MODEL DEVELOPMENT INSIGHT REPORTING Our ability to understand how customers engage with our end to end marketing activities. Our ability to understand how users engage with what we build / provide to them. Our ability to try new things, learn and iterate as we go. Our ability to enable unique interactions with our customers throughout their relationship with us. Our ability to build data assets that influence what and how we do things. Deepening our understanding of customers and our business. Repeatable outputs that are used to measure/track performance.
  • 20. BRG: What do we use GA for? WEBSITES / PRODUCTS DATA SOURCES EVENT LAYER ANALYTICS LAYER DATA WAREHOUSE DATA TRANSFORMATION REDBALLOON ADRENALINE MARKETING ANALYTICS PRODUCT ANALYTICS EXPERIMENTATION PERSONALISATION MODEL DEVELOPMENT INSIGHT REPORTING Our ability to understand how customers engage with our end to end marketing activities. Our ability to understand how users engage with what we build / provide to them. Our ability to try new things, learn and iterate as we go. Our ability to enable unique interactions with our customers throughout their relationship with us. Our ability to build data assets that influence what and how we do things. Deepening our understanding of customers and our business. Repeatable outputs that are used to measure/track performance.
  • 21. BRG: What GA doesn’t do for us Location, Location, Location… These are a few examples of the types of questions we have on location based data that would have tangible benefits for the BRG: 1. How are our products distributed across the country? 2. Where are people when they visit our website? Does the shopping funnel look different by location? 3. How do we see demand for product vary by city vs. non-metro customers? 4. What are the most popular products purchased/viewed and how does that relate to where the user is from? 5. How far are our users willing to travel for an experience? And what are those experiences? 6. How has this changed in a post covid environment? FINANCIAL RECORDS ACCESS TO UNSAMPLED DATA PROVIDE A HOLISTIC VIEW A GREAT INSIGHT TOOL GA isn’t and never will be our financial record. We’re within 5% and we’re happy with that. When we need to do longer term analysis we are hampered by sampling. Don’t get caught out here! GA looks at what you send it. We need somewhere else to link all data together - we use a DWH to help us. GA isn’t always the best tool for conducting deep insight, especially when it comes to location based data.
  • 22. Data exploration using CARTO and BigQuery with Dion Fleming
  • 23. Data Extract and Visualisation Process CARTO BigQuery connector + Product Data Warehouse CARTO database
  • 24. Google BigQuery Process Data exploration Running queries in BigQuery console Final data extract Running queries via CARTO BigQuery connector interface
  • 25. What is CARTO? CARTO is a location intelligence platform that enables users to upload, enrich, analyse and visualise spatial data. Engine Builder CARTOframes
  • 26. Why CARTO? - Powerful visualisation and analytics for spatial data - Ability to push Google Analytics data into BigQuery - Combination of BigQuery connector and CARTO Builder combination enabled rapid prototyping
  • 27. CARTO Process Data Ingestion & Management Data Enrichment Analysis Solutions & Visualisation Integration
  • 28. Use Case 1 Product spatial distribution Visualising product information from Big Red Group Displaying product locations by: - Category - Sub-category - Number of participants Identifying gaps in categories by location Answering questions such as: Where are my product suppliers located? Where are we lacking products in certain categories? Where do we need more multiple participant activities?
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  • 30. Use Case 2 Understanding buyer behaviour Visualising Google Analytics data by city To understand buyer behaviour, we’ll look at three components: - Visits - Adds to cart - Purchases Answering questions such as: From which cities do we see the most demand? Where are our highest cart abandonment levels?
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  • 32. Use Case 3 Purchase/product location matrix Visualising purchase/product location matrix - a combination of Google Analytics data and Big Red Group product data Lines connecting each purchase to the purchase city Answering questions such as: From which cities does a certain product receive the most demand? What are the trends by product type across city centres? What product category is most purchased by people in Victoria?
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  • 36. Get in touch Dion Fleming dion.fleming@liveli.com.au Ash Rane ashrane@datarunsdeep.com.au Follow Liveli on LinkedIn, Facebook and Twitter