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ONLINE COMMUNICATION IV

     ONLINE PUBLIC RELATIONS, ONLINE PR RULES, BENEFITS,
            ONLINE PR CHANNELS, PR vs ONLINE PR,
           ONLINE PRESS RELEASES, ONLINE EVENTS

                         Dr. CEM ÇINLAR
                            03.12.2012



Online Communication 4                                     1
Content




PR vs Online PR
Online Press Releases
Online PR & Events
PR Terms
Online Communication 4   Cem Cinlar   2
PR vs Online PR




Online Communication 4               3
PR                   Online PR
               Ethics code of press                  Netiquette
                      Press releases                 Optimized press releases
                       One 2 Many                    One 2 One / One 2 Many
                      Media tactics                  Channel tactics
                    Old paradigms                    New paradigms
                            One way                  Two way
                          Long term                  Short term
                              Spread                 Faster spread
            Hard to create synergy                   Easy to create synergy
                   Press monitoring                  Internet monitoring
                            Directing                Interactivity
                      Not constant                   Constant
                       Limited area                  Limitless area
                         Temporary                   Permanent
                           Inorganic                 Organic & Viral
Online Communication 4                  Cem Cinlar                              4
Differences – Online PR & PR

  -     The audience is connected to organisations
  -     The members of the audience are connected to eachother
  -     The audience has access to other information
  -     Audiences pull information (inbound marketing)
  -     Less control
  -     More options to create own story
  -     Need for faster response
  -     Easier to monitor

Online Communication 4           Cem Cinlar                      5
Online Press Releases




Online Communication 4          6
Online Press Releases

  -     Written statement to the media
  -     Announce
  -     Generating a story
  -     Fundamental tool of PR




Online Communication 4        Cem Cinlar   7
Online Press Releases


  Headline
  -     Brief, clear and to the point
  -     Write your headline at the end
  -     Check your writing
  -     Grabber to attract journalists or readers
  -     Describe the latest
  -     Headlines written in bold and larger font size
Online Communication 4          Cem Cinlar               8
Online Press Releases


  Headline
  -     Use the present tense
  -     Exclude "a" and "the’’
  -     First word capitalized
  -     Create a more graphically attractive look and feel
  -     Do not capitalize every word
  -     Extract the most important keywords
Online Communication 4          Cem Cinlar                   9
Online Press Releases


  Body
  -     Start with the date and city
  -     Grab with first sentence
  -     The next two sentences should then expand
  -     Body should be compact
  -     Use short sentences and paragraphs
  -     Avoid repetition and overuse
Online Communication 4        Cem Cinlar            10
Online Press Releases


  Body
  -     Avoid jargon
  -     No wasted words
  -     The first paragraph (two to three sentences) should sum up
  -     Additional content must elaborate
  -     Actual facts clarifications

Online Communication 4            Cem Cinlar                         11
Online Press Releases


  Body
  - 5Ws & H
          - Who, What, When, Where, Why & How




Online Communication 4          Cem Cinlar      12
Online Press Releases


  Body
  -     Basics defined
  -     Clear
  -     Short and to the point (complete in the first page)
  -     Newsworthy
  -     Intertitles

Online Communication 4              Cem Cinlar                13
Online Press Releases


  Company Info
  - Information of the company & links (2. page - The title–About
        XYZ_COMPANY)
  -     Describe your company (4 or 5 lines - brochures, presentations)
  -     Core business and the business policy
  -     Your website & social media (linked)
  -     Information & press kits & others (linked)

Online Communication 4              Cem Cinlar                            14
Online Press Releases


  Other Info
  - Add contact
          - Key person
          - Department
          - Agency




Online Communication 4      Cem Cinlar   15
Online Press Releases

  - Signal the end of the press release
  - Customised visuals, video or audio
  - Tone of voice




Online Communication 4      Cem Cinlar    16
Online Press Release Tips

  -     The company name in the headline
  -     "Immediate Release" Or "Embargoed Until..."
  -     Timing
  -     Fresh
  -     Relevant
  -     Follow-up call for full story


Online Communication 4        Cem Cinlar              17
Online Press Release Tips

  -     Call to action
  -     Headline at the end
  -     No compress or zip
  -     No giant type and multiple colors
  -     Put the release in the body (not as an attachment)
          - If requires, ‘rtx’ or ‘.doc’ is better than ‘.docx’
  - Use PDF files with full media kit & lots of graphics

Online Communication 4                  Cem Cinlar                18
Online Press Release Tips

  -     Use headline as the subject line of the email
  -     Craft each release to target a specific media
  -     Specific reporter
  -     No specialized technical terms
          - If requires define it.




Online Communication 4               Cem Cinlar         19
Press Relations


  Remember these

  Journalists don't have time to research
  Focus their writeup



Online Communication 4                Cem Cinlar   20
Warnings


  Do not advertise
  Always include a quote
  Be positive




Online Communication 4              Cem Cinlar   21
Remember that




                         One way or another
 everybody is connected!
                                  Serial Experiments Lain


Online Communication 4                 Cem Cinlar           22
Online PR & Events




Online Communication 4            23
Online PR & Events

  - Generating free media coverage
          -   Decide on the type of event
          -   Set a suitable date
          -   Make a list of all that needs arranging
          -   Start promoting the event




Online Communication 4                 Cem Cinlar                         24
                                                        http://bit.ly/VmWkIK
Online PR & Events

  Blogger
  -     Get to know your target
  -     Engage them
  -     Build a relationship
  -     Make it relevant
  -     Tailor made
  -     Transparency


Online Communication 4            Cem Cinlar   25
PR Terms




Online Communication 4              26
PR Terms

  - ACE (Advertising Cost Equivalent)
  How much would this editorial piece cost if it had
  been paid-for advertising? ACE or advertising cost
  equivalent is the industry standard and gives PR a
  monetary



Online Communication 4              Cem Cinlar                      27
                                                 http://bit.ly/UyLEEF
PR Terms

  - ACE PR Value
  Unlike paid-for advertising, unpaid-for editorial is
  thought to be of higher value. The PR industry
  considers ACE PR value to be approximately 2.5
  times greater than that achieved by advertising.



Online Communication 4              Cem Cinlar       28
PR Terms

  - Advertorial
  Advertorial is a paid-for feature that has the 'look
  and feel' of an editorial. Some publications may
  write the copy, others may let you write it yourself.
  The article will have the words 'promotion' or
  'advertorial' at the top of the page.


Online Communication 4              Cem Cinlar      29
PR Terms

  - Attitude Research
  Attitude research measures and interprets the
  feelings, beliefs and opinions the public have
  towards your client or product. Will hopefully
  improve by the end of a PR campaign.



Online Communication 4              Cem Cinlar     30
PR Terms

  - Behavioural Objective
  The behavioural objective is how you want the
  public to behave at the end of a public relations
  campaign. i.e. think more favourably towards
  your company, buy more of your products.



Online Communication 4              Cem Cinlar        31
PR Terms

  - Collateral PR
  The effect of gaining good PR on the back of
  someone else’s coverage is known as collateral
  PR. This can happen when your product or
  service is compared favourably to a competitor’s
  in an editorial.


Online Communication 4              Cem Cinlar       32
PR Terms

  - Competitor Analysis
  Competitor analysis is the measure of the success
  of your company's PR strategy in relation to your
  competitors’ - using a number of different
  measures.



Online Communication 4              Cem Cinlar    33
PR Terms

  - Content Analysis
  An informal measurement tool that tracks
  messages – written, spoken or broadcast and
  coverts them into a measurable form.




Online Communication 4              Cem Cinlar   34
PR Terms

  - Core Message
  More fundamental than a key message, core
  messages are positioning words and phrases.
  Press releases will also contain the core message.




Online Communication 4              Cem Cinlar     35
PR Terms

  - Cost-Effectiveness
  How cost-effective was your PR campaign? i.e.
  what was the overall cost compared to the
  results. Or what was the ratio in changes of costs
  to the change in effects.



Online Communication 4              Cem Cinlar     36
PR Terms

  - CPT              [Cost per Thousand (Or CPM, the 'M' being the Roman numeral for 1,000)]


  CPT is a measure of value and describes the cost
  of 1,000 impressions. For example, a PR campaign
  that achieves 750,000 impressions, with a
  £150,000 ACE value has a CPT of £5 (750,000
  divided by £150,000).


Online Communication 4                         Cem Cinlar                                  37
PR Terms

  - CPT              [Cost per Thousand (Or CPM, the 'M' being the Roman numeral for 1,000)]


  CPT is a measure of value and describes the cost
  of 1,000 impressions. For example, a PR campaign
  that achieves 750,000 impressions, with a
  £150,000 ACE value has a CPT of £5 (750,000 divided by
  £150,000).




Online Communication 4                         Cem Cinlar                                  38
PR Terms

  - Crisis Management
  Crisis management refers to the handling of
  extraordinary events that best reflect a
  company’s view whilst still retaining a
  relationship with the media.



Online Communication 4              Cem Cinlar   39
PR Terms

  - Impressions/Impacts
  Impressions are the number of times a marketing
  message is seen x the number of people who see
  it. 10 people seeing a message 10 times = 100
  impressions. 1 person seeing a message 100
  times also equals 100 impressions.


Online Communication 4              Cem Cinlar   40
PR Terms

  - Keywords
  Keywords are the specific words or phrases, often
  lifted from a press release, which feature in the
  editorial. It is needed for monitoring and
  measurement.



Online Communication 4              Cem Cinlar    41
PR Terms

  - Mention Prominence
  Mention prominence is typically measured as
  how many times you were mentioned as a
  percentage of the article; whether you were
  above the fold; in the headline or just mentioned.



Online Communication 4              Cem Cinlar    42
PR Terms

  - OTS                  Opportunity To See (OTH – Opportunity To Hear)

  A calculation determining the number of times
  someone is likely to see a marketing message is
  known as OTS.




Online Communication 4                          Cem Cinlar                43
PR Terms

  - Outcomes
  A measurable change in opinion, attitude,
  awareness or knowledge following a public
  relations campaign.




Online Communication 4              Cem Cinlar   44
PR Terms

  - Press Release
  A statement issued to the media to either
  describe a product or service, or to state a
  position on an issue. Hopefully, the media will
  produce it as their own editorial either wholly or
  in part. A press release is often accompanied by
  graphics or photos.

Online Communication 4              Cem Cinlar         45
PR Terms

  - Proactive PR/Reactive PR
  Editorial that appears as a direct result of PR
  input is proactive PR. As opposed to reactive PR
  where the editorial has appeared as a result of
  the publication's initiative.



Online Communication 4              Cem Cinlar       46
PR Terms

  - Public
  A group of people which contain the target
  audience for the PR campaign are known as the
  public.




Online Communication 4              Cem Cinlar    47
PR Terms

  - Public Relations Effectiveness
  The success or effectiveness of your PR campaign
  is measured by the degree to which the outcome
  is in line with your campaign goals.




Online Communication 4              Cem Cinlar   48
PR Terms

  - Qualitative Analysis
  Qualitative analysis is collecting and analysing
  data regarding what people do, say, and think
  about your product, service or company. For
  example, what’s their opinion of your product?
  What’s their attitude towards your company?


Online Communication 4              Cem Cinlar       49
PR Terms

  - Quantitative Analysis
  Quantitative analysis refers to actual
  measurements. How many times was your
  company mentioned in an editorial? How many
  column inches did you get? How many people in
  your target market read the article?


Online Communication 4              Cem Cinlar    50
PR Terms

  - Reach
  The reach of a campaign is the total number of
  people within your target audience that may see
  your message. Sometimes referred to as
  coverage. Most often expressed as a percentage
  and the actual number together. For example,
  ‘this campaign will reach 10.71% of my target
  audience which equals 258,000 people’.
Online Communication 4              Cem Cinlar      51
PR Terms

  - Reputation
  The public’s or target audience’s perception of a
  product or service in terms of credibility,
  trustworthiness or image.




Online Communication 4              Cem Cinlar        52
PR Terms

  - ROI – Return On Investment
  Return on investment is a measure of budget
  spent to achieve an objective, versus the income
  generated through the activity. In other words
  how much has did it cost us to get this amount of
  coverage or sales?’.


Online Communication 4              Cem Cinlar    53
PR Terms

  - Sector Analysis
  An overall measure of an industry sector's media
  coverage is known as sector analysis. For instance
  in retail, ‘What is the retail sector achieving and
  how do we measure up against the sector's
  performance?’.


Online Communication 4              Cem Cinlar      54
PR Terms

  - Share of Shout
  If a number of companies are featured in an
  article, the share of shout refers to which
  company dominates the page or is featured more
  heavily.



Online Communication 4              Cem Cinlar   55
PR Terms

  - SOV - Share Of Voice
  A measurement of the total radio and TV
  coverage regarding a certain product or company
  to determine the number of opportunities to see
  (OTS) or opportunities to hear (OTH).



Online Communication 4              Cem Cinlar   56
PR Terms

  - Situation Analysis

  A third party assessment of the PR issues or
  opportunities that a company may be facing at
  any given time.




Online Communication 4              Cem Cinlar    57
PR Terms

  - Snapshot Document
  A snapshot document combines an executive
  summary and best of press. It may also include
  press releases and a short overview.




Online Communication 4              Cem Cinlar     58
PR Terms

  - Syndicated Articles
  The same article published across a series is
  known as a syndicated article. The copy and
  layout can sometimes change within the series




Online Communication 4              Cem Cinlar    59
PR Terms

  - Target Audience
  The group of people you are trying to reach with
  your message are known as the target audience.
  They can be defined by socio-economic groups or
  other specified criteria. Also referred to as 'target
  market'.


Online Communication 4              Cem Cinlar        60
PR Terms

  - Target Publications
  Newspapers and magazines whose readership
  profile best matches a company's target audience
  are known as target publications.




Online Communication 4              Cem Cinlar   61
PR Terms

  - Throughputs
  All the creative and production elements (writing,
  editing and printing) for producing a publication.




Online Communication 4              Cem Cinlar    62
PR Terms

  - Tonal Bias
  Tonal bias denotes whether an article has a
  positive, neutral/balanced or negative slant.




Online Communication 4              Cem Cinlar    63
PR Terms

  - Tone of Media
  Tone of media is an analysis tool that accurately
  reflects the mood of the press, by any number of
  core messages and subjects, plus other criteria
  such as the publication and journalist.



Online Communication 4              Cem Cinlar    64
PR Terms

  - Tone of Media

  Trend AnalysisTrend analysis is the when the
  coverage of a product or topic is examined over a
  period of time (often the length of a PR campaign) to see how
  what changes there are in opinion or attitude
  towards it.

Online Communication 4              Cem Cinlar                65
Thank you
Please kindly find the presentation @

www.slideshare.net/cemcinlar
Facebook.com/cemcinlar
Twitter.com/cemcinlar
Foursquare.com/cemcinlar
Linkedin.com/in/cemcinlar




Online Communication 4                  66

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Online PR Rules, Benefits & Channels

  • 1. ONLINE COMMUNICATION IV ONLINE PUBLIC RELATIONS, ONLINE PR RULES, BENEFITS, ONLINE PR CHANNELS, PR vs ONLINE PR, ONLINE PRESS RELEASES, ONLINE EVENTS Dr. CEM ÇINLAR 03.12.2012 Online Communication 4 1
  • 2. Content PR vs Online PR Online Press Releases Online PR & Events PR Terms Online Communication 4 Cem Cinlar 2
  • 3. PR vs Online PR Online Communication 4 3
  • 4. PR Online PR Ethics code of press Netiquette Press releases Optimized press releases One 2 Many One 2 One / One 2 Many Media tactics Channel tactics Old paradigms New paradigms One way Two way Long term Short term Spread Faster spread Hard to create synergy Easy to create synergy Press monitoring Internet monitoring Directing Interactivity Not constant Constant Limited area Limitless area Temporary Permanent Inorganic Organic & Viral Online Communication 4 Cem Cinlar 4
  • 5. Differences – Online PR & PR - The audience is connected to organisations - The members of the audience are connected to eachother - The audience has access to other information - Audiences pull information (inbound marketing) - Less control - More options to create own story - Need for faster response - Easier to monitor Online Communication 4 Cem Cinlar 5
  • 6. Online Press Releases Online Communication 4 6
  • 7. Online Press Releases - Written statement to the media - Announce - Generating a story - Fundamental tool of PR Online Communication 4 Cem Cinlar 7
  • 8. Online Press Releases Headline - Brief, clear and to the point - Write your headline at the end - Check your writing - Grabber to attract journalists or readers - Describe the latest - Headlines written in bold and larger font size Online Communication 4 Cem Cinlar 8
  • 9. Online Press Releases Headline - Use the present tense - Exclude "a" and "the’’ - First word capitalized - Create a more graphically attractive look and feel - Do not capitalize every word - Extract the most important keywords Online Communication 4 Cem Cinlar 9
  • 10. Online Press Releases Body - Start with the date and city - Grab with first sentence - The next two sentences should then expand - Body should be compact - Use short sentences and paragraphs - Avoid repetition and overuse Online Communication 4 Cem Cinlar 10
  • 11. Online Press Releases Body - Avoid jargon - No wasted words - The first paragraph (two to three sentences) should sum up - Additional content must elaborate - Actual facts clarifications Online Communication 4 Cem Cinlar 11
  • 12. Online Press Releases Body - 5Ws & H - Who, What, When, Where, Why & How Online Communication 4 Cem Cinlar 12
  • 13. Online Press Releases Body - Basics defined - Clear - Short and to the point (complete in the first page) - Newsworthy - Intertitles Online Communication 4 Cem Cinlar 13
  • 14. Online Press Releases Company Info - Information of the company & links (2. page - The title–About XYZ_COMPANY) - Describe your company (4 or 5 lines - brochures, presentations) - Core business and the business policy - Your website & social media (linked) - Information & press kits & others (linked) Online Communication 4 Cem Cinlar 14
  • 15. Online Press Releases Other Info - Add contact - Key person - Department - Agency Online Communication 4 Cem Cinlar 15
  • 16. Online Press Releases - Signal the end of the press release - Customised visuals, video or audio - Tone of voice Online Communication 4 Cem Cinlar 16
  • 17. Online Press Release Tips - The company name in the headline - "Immediate Release" Or "Embargoed Until..." - Timing - Fresh - Relevant - Follow-up call for full story Online Communication 4 Cem Cinlar 17
  • 18. Online Press Release Tips - Call to action - Headline at the end - No compress or zip - No giant type and multiple colors - Put the release in the body (not as an attachment) - If requires, ‘rtx’ or ‘.doc’ is better than ‘.docx’ - Use PDF files with full media kit & lots of graphics Online Communication 4 Cem Cinlar 18
  • 19. Online Press Release Tips - Use headline as the subject line of the email - Craft each release to target a specific media - Specific reporter - No specialized technical terms - If requires define it. Online Communication 4 Cem Cinlar 19
  • 20. Press Relations Remember these Journalists don't have time to research Focus their writeup Online Communication 4 Cem Cinlar 20
  • 21. Warnings Do not advertise Always include a quote Be positive Online Communication 4 Cem Cinlar 21
  • 22. Remember that One way or another everybody is connected! Serial Experiments Lain Online Communication 4 Cem Cinlar 22
  • 23. Online PR & Events Online Communication 4 23
  • 24. Online PR & Events - Generating free media coverage - Decide on the type of event - Set a suitable date - Make a list of all that needs arranging - Start promoting the event Online Communication 4 Cem Cinlar 24 http://bit.ly/VmWkIK
  • 25. Online PR & Events Blogger - Get to know your target - Engage them - Build a relationship - Make it relevant - Tailor made - Transparency Online Communication 4 Cem Cinlar 25
  • 27. PR Terms - ACE (Advertising Cost Equivalent) How much would this editorial piece cost if it had been paid-for advertising? ACE or advertising cost equivalent is the industry standard and gives PR a monetary Online Communication 4 Cem Cinlar 27 http://bit.ly/UyLEEF
  • 28. PR Terms - ACE PR Value Unlike paid-for advertising, unpaid-for editorial is thought to be of higher value. The PR industry considers ACE PR value to be approximately 2.5 times greater than that achieved by advertising. Online Communication 4 Cem Cinlar 28
  • 29. PR Terms - Advertorial Advertorial is a paid-for feature that has the 'look and feel' of an editorial. Some publications may write the copy, others may let you write it yourself. The article will have the words 'promotion' or 'advertorial' at the top of the page. Online Communication 4 Cem Cinlar 29
  • 30. PR Terms - Attitude Research Attitude research measures and interprets the feelings, beliefs and opinions the public have towards your client or product. Will hopefully improve by the end of a PR campaign. Online Communication 4 Cem Cinlar 30
  • 31. PR Terms - Behavioural Objective The behavioural objective is how you want the public to behave at the end of a public relations campaign. i.e. think more favourably towards your company, buy more of your products. Online Communication 4 Cem Cinlar 31
  • 32. PR Terms - Collateral PR The effect of gaining good PR on the back of someone else’s coverage is known as collateral PR. This can happen when your product or service is compared favourably to a competitor’s in an editorial. Online Communication 4 Cem Cinlar 32
  • 33. PR Terms - Competitor Analysis Competitor analysis is the measure of the success of your company's PR strategy in relation to your competitors’ - using a number of different measures. Online Communication 4 Cem Cinlar 33
  • 34. PR Terms - Content Analysis An informal measurement tool that tracks messages – written, spoken or broadcast and coverts them into a measurable form. Online Communication 4 Cem Cinlar 34
  • 35. PR Terms - Core Message More fundamental than a key message, core messages are positioning words and phrases. Press releases will also contain the core message. Online Communication 4 Cem Cinlar 35
  • 36. PR Terms - Cost-Effectiveness How cost-effective was your PR campaign? i.e. what was the overall cost compared to the results. Or what was the ratio in changes of costs to the change in effects. Online Communication 4 Cem Cinlar 36
  • 37. PR Terms - CPT [Cost per Thousand (Or CPM, the 'M' being the Roman numeral for 1,000)] CPT is a measure of value and describes the cost of 1,000 impressions. For example, a PR campaign that achieves 750,000 impressions, with a £150,000 ACE value has a CPT of £5 (750,000 divided by £150,000). Online Communication 4 Cem Cinlar 37
  • 38. PR Terms - CPT [Cost per Thousand (Or CPM, the 'M' being the Roman numeral for 1,000)] CPT is a measure of value and describes the cost of 1,000 impressions. For example, a PR campaign that achieves 750,000 impressions, with a £150,000 ACE value has a CPT of £5 (750,000 divided by £150,000). Online Communication 4 Cem Cinlar 38
  • 39. PR Terms - Crisis Management Crisis management refers to the handling of extraordinary events that best reflect a company’s view whilst still retaining a relationship with the media. Online Communication 4 Cem Cinlar 39
  • 40. PR Terms - Impressions/Impacts Impressions are the number of times a marketing message is seen x the number of people who see it. 10 people seeing a message 10 times = 100 impressions. 1 person seeing a message 100 times also equals 100 impressions. Online Communication 4 Cem Cinlar 40
  • 41. PR Terms - Keywords Keywords are the specific words or phrases, often lifted from a press release, which feature in the editorial. It is needed for monitoring and measurement. Online Communication 4 Cem Cinlar 41
  • 42. PR Terms - Mention Prominence Mention prominence is typically measured as how many times you were mentioned as a percentage of the article; whether you were above the fold; in the headline or just mentioned. Online Communication 4 Cem Cinlar 42
  • 43. PR Terms - OTS Opportunity To See (OTH – Opportunity To Hear) A calculation determining the number of times someone is likely to see a marketing message is known as OTS. Online Communication 4 Cem Cinlar 43
  • 44. PR Terms - Outcomes A measurable change in opinion, attitude, awareness or knowledge following a public relations campaign. Online Communication 4 Cem Cinlar 44
  • 45. PR Terms - Press Release A statement issued to the media to either describe a product or service, or to state a position on an issue. Hopefully, the media will produce it as their own editorial either wholly or in part. A press release is often accompanied by graphics or photos. Online Communication 4 Cem Cinlar 45
  • 46. PR Terms - Proactive PR/Reactive PR Editorial that appears as a direct result of PR input is proactive PR. As opposed to reactive PR where the editorial has appeared as a result of the publication's initiative. Online Communication 4 Cem Cinlar 46
  • 47. PR Terms - Public A group of people which contain the target audience for the PR campaign are known as the public. Online Communication 4 Cem Cinlar 47
  • 48. PR Terms - Public Relations Effectiveness The success or effectiveness of your PR campaign is measured by the degree to which the outcome is in line with your campaign goals. Online Communication 4 Cem Cinlar 48
  • 49. PR Terms - Qualitative Analysis Qualitative analysis is collecting and analysing data regarding what people do, say, and think about your product, service or company. For example, what’s their opinion of your product? What’s their attitude towards your company? Online Communication 4 Cem Cinlar 49
  • 50. PR Terms - Quantitative Analysis Quantitative analysis refers to actual measurements. How many times was your company mentioned in an editorial? How many column inches did you get? How many people in your target market read the article? Online Communication 4 Cem Cinlar 50
  • 51. PR Terms - Reach The reach of a campaign is the total number of people within your target audience that may see your message. Sometimes referred to as coverage. Most often expressed as a percentage and the actual number together. For example, ‘this campaign will reach 10.71% of my target audience which equals 258,000 people’. Online Communication 4 Cem Cinlar 51
  • 52. PR Terms - Reputation The public’s or target audience’s perception of a product or service in terms of credibility, trustworthiness or image. Online Communication 4 Cem Cinlar 52
  • 53. PR Terms - ROI – Return On Investment Return on investment is a measure of budget spent to achieve an objective, versus the income generated through the activity. In other words how much has did it cost us to get this amount of coverage or sales?’. Online Communication 4 Cem Cinlar 53
  • 54. PR Terms - Sector Analysis An overall measure of an industry sector's media coverage is known as sector analysis. For instance in retail, ‘What is the retail sector achieving and how do we measure up against the sector's performance?’. Online Communication 4 Cem Cinlar 54
  • 55. PR Terms - Share of Shout If a number of companies are featured in an article, the share of shout refers to which company dominates the page or is featured more heavily. Online Communication 4 Cem Cinlar 55
  • 56. PR Terms - SOV - Share Of Voice A measurement of the total radio and TV coverage regarding a certain product or company to determine the number of opportunities to see (OTS) or opportunities to hear (OTH). Online Communication 4 Cem Cinlar 56
  • 57. PR Terms - Situation Analysis A third party assessment of the PR issues or opportunities that a company may be facing at any given time. Online Communication 4 Cem Cinlar 57
  • 58. PR Terms - Snapshot Document A snapshot document combines an executive summary and best of press. It may also include press releases and a short overview. Online Communication 4 Cem Cinlar 58
  • 59. PR Terms - Syndicated Articles The same article published across a series is known as a syndicated article. The copy and layout can sometimes change within the series Online Communication 4 Cem Cinlar 59
  • 60. PR Terms - Target Audience The group of people you are trying to reach with your message are known as the target audience. They can be defined by socio-economic groups or other specified criteria. Also referred to as 'target market'. Online Communication 4 Cem Cinlar 60
  • 61. PR Terms - Target Publications Newspapers and magazines whose readership profile best matches a company's target audience are known as target publications. Online Communication 4 Cem Cinlar 61
  • 62. PR Terms - Throughputs All the creative and production elements (writing, editing and printing) for producing a publication. Online Communication 4 Cem Cinlar 62
  • 63. PR Terms - Tonal Bias Tonal bias denotes whether an article has a positive, neutral/balanced or negative slant. Online Communication 4 Cem Cinlar 63
  • 64. PR Terms - Tone of Media Tone of media is an analysis tool that accurately reflects the mood of the press, by any number of core messages and subjects, plus other criteria such as the publication and journalist. Online Communication 4 Cem Cinlar 64
  • 65. PR Terms - Tone of Media Trend AnalysisTrend analysis is the when the coverage of a product or topic is examined over a period of time (often the length of a PR campaign) to see how what changes there are in opinion or attitude towards it. Online Communication 4 Cem Cinlar 65
  • 66. Thank you Please kindly find the presentation @ www.slideshare.net/cemcinlar Facebook.com/cemcinlar Twitter.com/cemcinlar Foursquare.com/cemcinlar Linkedin.com/in/cemcinlar Online Communication 4 66