The fourth lesson of Online Communication. Online Public Relations, Online Pr Rules, Benefits, Online Pr Channels, PR vs Online PR, Online Press Releases, Online Events. Flash materials, videos and some critical pages are not included. Educational use only!
1. ONLINE COMMUNICATION IV
ONLINE PUBLIC RELATIONS, ONLINE PR RULES, BENEFITS,
ONLINE PR CHANNELS, PR vs ONLINE PR,
ONLINE PRESS RELEASES, ONLINE EVENTS
Dr. CEM ÇINLAR
03.12.2012
Online Communication 4 1
2. Content
PR vs Online PR
Online Press Releases
Online PR & Events
PR Terms
Online Communication 4 Cem Cinlar 2
4. PR Online PR
Ethics code of press Netiquette
Press releases Optimized press releases
One 2 Many One 2 One / One 2 Many
Media tactics Channel tactics
Old paradigms New paradigms
One way Two way
Long term Short term
Spread Faster spread
Hard to create synergy Easy to create synergy
Press monitoring Internet monitoring
Directing Interactivity
Not constant Constant
Limited area Limitless area
Temporary Permanent
Inorganic Organic & Viral
Online Communication 4 Cem Cinlar 4
5. Differences – Online PR & PR
- The audience is connected to organisations
- The members of the audience are connected to eachother
- The audience has access to other information
- Audiences pull information (inbound marketing)
- Less control
- More options to create own story
- Need for faster response
- Easier to monitor
Online Communication 4 Cem Cinlar 5
7. Online Press Releases
- Written statement to the media
- Announce
- Generating a story
- Fundamental tool of PR
Online Communication 4 Cem Cinlar 7
8. Online Press Releases
Headline
- Brief, clear and to the point
- Write your headline at the end
- Check your writing
- Grabber to attract journalists or readers
- Describe the latest
- Headlines written in bold and larger font size
Online Communication 4 Cem Cinlar 8
9. Online Press Releases
Headline
- Use the present tense
- Exclude "a" and "the’’
- First word capitalized
- Create a more graphically attractive look and feel
- Do not capitalize every word
- Extract the most important keywords
Online Communication 4 Cem Cinlar 9
10. Online Press Releases
Body
- Start with the date and city
- Grab with first sentence
- The next two sentences should then expand
- Body should be compact
- Use short sentences and paragraphs
- Avoid repetition and overuse
Online Communication 4 Cem Cinlar 10
11. Online Press Releases
Body
- Avoid jargon
- No wasted words
- The first paragraph (two to three sentences) should sum up
- Additional content must elaborate
- Actual facts clarifications
Online Communication 4 Cem Cinlar 11
12. Online Press Releases
Body
- 5Ws & H
- Who, What, When, Where, Why & How
Online Communication 4 Cem Cinlar 12
13. Online Press Releases
Body
- Basics defined
- Clear
- Short and to the point (complete in the first page)
- Newsworthy
- Intertitles
Online Communication 4 Cem Cinlar 13
14. Online Press Releases
Company Info
- Information of the company & links (2. page - The title–About
XYZ_COMPANY)
- Describe your company (4 or 5 lines - brochures, presentations)
- Core business and the business policy
- Your website & social media (linked)
- Information & press kits & others (linked)
Online Communication 4 Cem Cinlar 14
15. Online Press Releases
Other Info
- Add contact
- Key person
- Department
- Agency
Online Communication 4 Cem Cinlar 15
16. Online Press Releases
- Signal the end of the press release
- Customised visuals, video or audio
- Tone of voice
Online Communication 4 Cem Cinlar 16
17. Online Press Release Tips
- The company name in the headline
- "Immediate Release" Or "Embargoed Until..."
- Timing
- Fresh
- Relevant
- Follow-up call for full story
Online Communication 4 Cem Cinlar 17
18. Online Press Release Tips
- Call to action
- Headline at the end
- No compress or zip
- No giant type and multiple colors
- Put the release in the body (not as an attachment)
- If requires, ‘rtx’ or ‘.doc’ is better than ‘.docx’
- Use PDF files with full media kit & lots of graphics
Online Communication 4 Cem Cinlar 18
19. Online Press Release Tips
- Use headline as the subject line of the email
- Craft each release to target a specific media
- Specific reporter
- No specialized technical terms
- If requires define it.
Online Communication 4 Cem Cinlar 19
20. Press Relations
Remember these
Journalists don't have time to research
Focus their writeup
Online Communication 4 Cem Cinlar 20
21. Warnings
Do not advertise
Always include a quote
Be positive
Online Communication 4 Cem Cinlar 21
22. Remember that
One way or another
everybody is connected!
Serial Experiments Lain
Online Communication 4 Cem Cinlar 22
24. Online PR & Events
- Generating free media coverage
- Decide on the type of event
- Set a suitable date
- Make a list of all that needs arranging
- Start promoting the event
Online Communication 4 Cem Cinlar 24
http://bit.ly/VmWkIK
25. Online PR & Events
Blogger
- Get to know your target
- Engage them
- Build a relationship
- Make it relevant
- Tailor made
- Transparency
Online Communication 4 Cem Cinlar 25
27. PR Terms
- ACE (Advertising Cost Equivalent)
How much would this editorial piece cost if it had
been paid-for advertising? ACE or advertising cost
equivalent is the industry standard and gives PR a
monetary
Online Communication 4 Cem Cinlar 27
http://bit.ly/UyLEEF
28. PR Terms
- ACE PR Value
Unlike paid-for advertising, unpaid-for editorial is
thought to be of higher value. The PR industry
considers ACE PR value to be approximately 2.5
times greater than that achieved by advertising.
Online Communication 4 Cem Cinlar 28
29. PR Terms
- Advertorial
Advertorial is a paid-for feature that has the 'look
and feel' of an editorial. Some publications may
write the copy, others may let you write it yourself.
The article will have the words 'promotion' or
'advertorial' at the top of the page.
Online Communication 4 Cem Cinlar 29
30. PR Terms
- Attitude Research
Attitude research measures and interprets the
feelings, beliefs and opinions the public have
towards your client or product. Will hopefully
improve by the end of a PR campaign.
Online Communication 4 Cem Cinlar 30
31. PR Terms
- Behavioural Objective
The behavioural objective is how you want the
public to behave at the end of a public relations
campaign. i.e. think more favourably towards
your company, buy more of your products.
Online Communication 4 Cem Cinlar 31
32. PR Terms
- Collateral PR
The effect of gaining good PR on the back of
someone else’s coverage is known as collateral
PR. This can happen when your product or
service is compared favourably to a competitor’s
in an editorial.
Online Communication 4 Cem Cinlar 32
33. PR Terms
- Competitor Analysis
Competitor analysis is the measure of the success
of your company's PR strategy in relation to your
competitors’ - using a number of different
measures.
Online Communication 4 Cem Cinlar 33
34. PR Terms
- Content Analysis
An informal measurement tool that tracks
messages – written, spoken or broadcast and
coverts them into a measurable form.
Online Communication 4 Cem Cinlar 34
35. PR Terms
- Core Message
More fundamental than a key message, core
messages are positioning words and phrases.
Press releases will also contain the core message.
Online Communication 4 Cem Cinlar 35
36. PR Terms
- Cost-Effectiveness
How cost-effective was your PR campaign? i.e.
what was the overall cost compared to the
results. Or what was the ratio in changes of costs
to the change in effects.
Online Communication 4 Cem Cinlar 36
37. PR Terms
- CPT [Cost per Thousand (Or CPM, the 'M' being the Roman numeral for 1,000)]
CPT is a measure of value and describes the cost
of 1,000 impressions. For example, a PR campaign
that achieves 750,000 impressions, with a
£150,000 ACE value has a CPT of £5 (750,000
divided by £150,000).
Online Communication 4 Cem Cinlar 37
38. PR Terms
- CPT [Cost per Thousand (Or CPM, the 'M' being the Roman numeral for 1,000)]
CPT is a measure of value and describes the cost
of 1,000 impressions. For example, a PR campaign
that achieves 750,000 impressions, with a
£150,000 ACE value has a CPT of £5 (750,000 divided by
£150,000).
Online Communication 4 Cem Cinlar 38
39. PR Terms
- Crisis Management
Crisis management refers to the handling of
extraordinary events that best reflect a
company’s view whilst still retaining a
relationship with the media.
Online Communication 4 Cem Cinlar 39
40. PR Terms
- Impressions/Impacts
Impressions are the number of times a marketing
message is seen x the number of people who see
it. 10 people seeing a message 10 times = 100
impressions. 1 person seeing a message 100
times also equals 100 impressions.
Online Communication 4 Cem Cinlar 40
41. PR Terms
- Keywords
Keywords are the specific words or phrases, often
lifted from a press release, which feature in the
editorial. It is needed for monitoring and
measurement.
Online Communication 4 Cem Cinlar 41
42. PR Terms
- Mention Prominence
Mention prominence is typically measured as
how many times you were mentioned as a
percentage of the article; whether you were
above the fold; in the headline or just mentioned.
Online Communication 4 Cem Cinlar 42
43. PR Terms
- OTS Opportunity To See (OTH – Opportunity To Hear)
A calculation determining the number of times
someone is likely to see a marketing message is
known as OTS.
Online Communication 4 Cem Cinlar 43
44. PR Terms
- Outcomes
A measurable change in opinion, attitude,
awareness or knowledge following a public
relations campaign.
Online Communication 4 Cem Cinlar 44
45. PR Terms
- Press Release
A statement issued to the media to either
describe a product or service, or to state a
position on an issue. Hopefully, the media will
produce it as their own editorial either wholly or
in part. A press release is often accompanied by
graphics or photos.
Online Communication 4 Cem Cinlar 45
46. PR Terms
- Proactive PR/Reactive PR
Editorial that appears as a direct result of PR
input is proactive PR. As opposed to reactive PR
where the editorial has appeared as a result of
the publication's initiative.
Online Communication 4 Cem Cinlar 46
47. PR Terms
- Public
A group of people which contain the target
audience for the PR campaign are known as the
public.
Online Communication 4 Cem Cinlar 47
48. PR Terms
- Public Relations Effectiveness
The success or effectiveness of your PR campaign
is measured by the degree to which the outcome
is in line with your campaign goals.
Online Communication 4 Cem Cinlar 48
49. PR Terms
- Qualitative Analysis
Qualitative analysis is collecting and analysing
data regarding what people do, say, and think
about your product, service or company. For
example, what’s their opinion of your product?
What’s their attitude towards your company?
Online Communication 4 Cem Cinlar 49
50. PR Terms
- Quantitative Analysis
Quantitative analysis refers to actual
measurements. How many times was your
company mentioned in an editorial? How many
column inches did you get? How many people in
your target market read the article?
Online Communication 4 Cem Cinlar 50
51. PR Terms
- Reach
The reach of a campaign is the total number of
people within your target audience that may see
your message. Sometimes referred to as
coverage. Most often expressed as a percentage
and the actual number together. For example,
‘this campaign will reach 10.71% of my target
audience which equals 258,000 people’.
Online Communication 4 Cem Cinlar 51
52. PR Terms
- Reputation
The public’s or target audience’s perception of a
product or service in terms of credibility,
trustworthiness or image.
Online Communication 4 Cem Cinlar 52
53. PR Terms
- ROI – Return On Investment
Return on investment is a measure of budget
spent to achieve an objective, versus the income
generated through the activity. In other words
how much has did it cost us to get this amount of
coverage or sales?’.
Online Communication 4 Cem Cinlar 53
54. PR Terms
- Sector Analysis
An overall measure of an industry sector's media
coverage is known as sector analysis. For instance
in retail, ‘What is the retail sector achieving and
how do we measure up against the sector's
performance?’.
Online Communication 4 Cem Cinlar 54
55. PR Terms
- Share of Shout
If a number of companies are featured in an
article, the share of shout refers to which
company dominates the page or is featured more
heavily.
Online Communication 4 Cem Cinlar 55
56. PR Terms
- SOV - Share Of Voice
A measurement of the total radio and TV
coverage regarding a certain product or company
to determine the number of opportunities to see
(OTS) or opportunities to hear (OTH).
Online Communication 4 Cem Cinlar 56
57. PR Terms
- Situation Analysis
A third party assessment of the PR issues or
opportunities that a company may be facing at
any given time.
Online Communication 4 Cem Cinlar 57
58. PR Terms
- Snapshot Document
A snapshot document combines an executive
summary and best of press. It may also include
press releases and a short overview.
Online Communication 4 Cem Cinlar 58
59. PR Terms
- Syndicated Articles
The same article published across a series is
known as a syndicated article. The copy and
layout can sometimes change within the series
Online Communication 4 Cem Cinlar 59
60. PR Terms
- Target Audience
The group of people you are trying to reach with
your message are known as the target audience.
They can be defined by socio-economic groups or
other specified criteria. Also referred to as 'target
market'.
Online Communication 4 Cem Cinlar 60
61. PR Terms
- Target Publications
Newspapers and magazines whose readership
profile best matches a company's target audience
are known as target publications.
Online Communication 4 Cem Cinlar 61
62. PR Terms
- Throughputs
All the creative and production elements (writing,
editing and printing) for producing a publication.
Online Communication 4 Cem Cinlar 62
63. PR Terms
- Tonal Bias
Tonal bias denotes whether an article has a
positive, neutral/balanced or negative slant.
Online Communication 4 Cem Cinlar 63
64. PR Terms
- Tone of Media
Tone of media is an analysis tool that accurately
reflects the mood of the press, by any number of
core messages and subjects, plus other criteria
such as the publication and journalist.
Online Communication 4 Cem Cinlar 64
65. PR Terms
- Tone of Media
Trend AnalysisTrend analysis is the when the
coverage of a product or topic is examined over a
period of time (often the length of a PR campaign) to see how
what changes there are in opinion or attitude
towards it.
Online Communication 4 Cem Cinlar 65
66. Thank you
Please kindly find the presentation @
www.slideshare.net/cemcinlar
Facebook.com/cemcinlar
Twitter.com/cemcinlar
Foursquare.com/cemcinlar
Linkedin.com/in/cemcinlar
Online Communication 4 66