SlideShare a Scribd company logo
1 of 39
SEWP ZC 241: PRINCIPLES OF MANAGEMENT COMMUNICATION
After studying this chapter, you should understand: ,[object Object],[object Object],[object Object],[object Object],[object Object]
What is Communication? ,[object Object]
Communication Process  ,[object Object]
Communication Cycle
Noise Hindering Communication  ,[object Object]
Noise in Communication
Noise in Communication
Noise Hindering Communication  ,[object Object],[object Object],[object Object],[object Object]
Ambiguous symbols
Inattention
Inattention
The Communication Flow in the Organization  ,[object Object],[object Object],[object Object],[object Object]
Communication Flow
Communication Flow
What is the Function of an Ombudsperson? ,[object Object]
Communication in the Organization  ,[object Object],[object Object]
Oral Communication
Oral Communication
Written Communication
Written Communication
 
Communication in the Organization  ,[object Object],[object Object],[object Object]
Non Verbal Communication
Non Verbal Communication
Non Verbal Communication
Non Verbal Communication
Non Verbal Communication
Barriers and Breakdowns  in Communication  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Barriers and Breakdowns  in Communication  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Unclarified Assumptions
Poor Listening
Impersonal Communications
Other Communication Barriers ,[object Object],[object Object],[object Object],[object Object]
Selective Perception
Influence of Attitude
Distortion:  Multi  level  flow
Difference in Status
THANK YOU ,[object Object]

More Related Content

What's hot

Communication system ppt
Communication system pptCommunication system ppt
Communication system ppt
maiitkota
 
Barriers And Breakdown Effective Communication
Barriers And Breakdown Effective CommunicationBarriers And Breakdown Effective Communication
Barriers And Breakdown Effective Communication
khamos
 
Introduction and Meaning of Communication
 Introduction and Meaning of Communication Introduction and Meaning of Communication
Introduction and Meaning of Communication
kamlesh p joshi
 
COMMUNICATION PROCESS; COMMUNICATION EFFECTIVENESS & FEEDBACK
COMMUNICATION PROCESS; COMMUNICATION EFFECTIVENESS & FEEDBACKCOMMUNICATION PROCESS; COMMUNICATION EFFECTIVENESS & FEEDBACK
COMMUNICATION PROCESS; COMMUNICATION EFFECTIVENESS & FEEDBACK
Deepika Malhotra
 

What's hot (20)

Communication process.....
Communication process.....Communication process.....
Communication process.....
 
Communication system ppt
Communication system pptCommunication system ppt
Communication system ppt
 
Definition of communication process
Definition of communication processDefinition of communication process
Definition of communication process
 
Communication PowerPoint PPT Content Modern Sample
Communication PowerPoint PPT Content Modern SampleCommunication PowerPoint PPT Content Modern Sample
Communication PowerPoint PPT Content Modern Sample
 
Fundamentals of efective communication
Fundamentals of efective communicationFundamentals of efective communication
Fundamentals of efective communication
 
Communication
CommunicationCommunication
Communication
 
Communicating Effectively in Organizations - Communication Process, Barriers...
Communicating  Effectively in Organizations - Communication Process, Barriers...Communicating  Effectively in Organizations - Communication Process, Barriers...
Communicating Effectively in Organizations - Communication Process, Barriers...
 
Communication
CommunicationCommunication
Communication
 
Communication ppt deliotte
Communication ppt deliotteCommunication ppt deliotte
Communication ppt deliotte
 
Barriers And Breakdown Effective Communication
Barriers And Breakdown Effective CommunicationBarriers And Breakdown Effective Communication
Barriers And Breakdown Effective Communication
 
What is communication
What is communicationWhat is communication
What is communication
 
Communication ppt
Communication pptCommunication ppt
Communication ppt
 
Introduction and Meaning of Communication
 Introduction and Meaning of Communication Introduction and Meaning of Communication
Introduction and Meaning of Communication
 
Communication Skills,
Communication Skills, Communication Skills,
Communication Skills,
 
COMMUNICATION PROCESS; COMMUNICATION EFFECTIVENESS & FEEDBACK
COMMUNICATION PROCESS; COMMUNICATION EFFECTIVENESS & FEEDBACKCOMMUNICATION PROCESS; COMMUNICATION EFFECTIVENESS & FEEDBACK
COMMUNICATION PROCESS; COMMUNICATION EFFECTIVENESS & FEEDBACK
 
Communication PPT- Latest on Slideshare
Communication PPT- Latest on SlideshareCommunication PPT- Latest on Slideshare
Communication PPT- Latest on Slideshare
 
the communication process
the communication processthe communication process
the communication process
 
Communication process
Communication processCommunication process
Communication process
 
Forms of communication
Forms of communicationForms of communication
Forms of communication
 
Communication
Communication Communication
Communication
 

Viewers also liked

Coordination
CoordinationCoordination
Coordination
B A
 
Project management communication
Project management communicationProject management communication
Project management communication
laksha vijayaratnam
 
14 Principles Of Management
14 Principles Of Management14 Principles Of Management
14 Principles Of Management
rahul singh
 

Viewers also liked (17)

Coordination
CoordinationCoordination
Coordination
 
Coordination
CoordinationCoordination
Coordination
 
Principle of Management jbb 2
Principle of Management jbb 2Principle of Management jbb 2
Principle of Management jbb 2
 
Principle of Management - Communication Management & Interpersonal Skills
Principle of Management - Communication Management & Interpersonal SkillsPrinciple of Management - Communication Management & Interpersonal Skills
Principle of Management - Communication Management & Interpersonal Skills
 
Project management communication
Project management communicationProject management communication
Project management communication
 
Coordination presentation
Coordination presentationCoordination presentation
Coordination presentation
 
Control techniques
Control techniquesControl techniques
Control techniques
 
Unit 7 controlling
Unit 7 controllingUnit 7 controlling
Unit 7 controlling
 
Principles of Management – Chpt 17 : Controlling
Principles of Management – Chpt 17 : ControllingPrinciples of Management – Chpt 17 : Controlling
Principles of Management – Chpt 17 : Controlling
 
Co ordination.ppt
Co ordination.pptCo ordination.ppt
Co ordination.ppt
 
control techniques
control techniquescontrol techniques
control techniques
 
Techniques of controlling
Techniques of controllingTechniques of controlling
Techniques of controlling
 
Communications Management Presentation
Communications Management PresentationCommunications Management Presentation
Communications Management Presentation
 
Controlling 2 ppt
Controlling 2 pptControlling 2 ppt
Controlling 2 ppt
 
Controlling ppt
Controlling pptControlling ppt
Controlling ppt
 
Priciples of management ppt final
Priciples of management ppt finalPriciples of management ppt final
Priciples of management ppt final
 
14 Principles Of Management
14 Principles Of Management14 Principles Of Management
14 Principles Of Management
 

Similar to Communication. chpt 17

2. Types and Barriers.pptx
2. Types and Barriers.pptx2. Types and Barriers.pptx
2. Types and Barriers.pptx
MehdiShimul1
 
Stu R C8e Ch11 14
Stu R C8e Ch11 14Stu R C8e Ch11 14
Stu R C8e Ch11 14
D
 
BA 351 Ch. 16 Final Presentation
BA 351 Ch. 16 Final PresentationBA 351 Ch. 16 Final Presentation
BA 351 Ch. 16 Final Presentation
mattheweric
 
Chapter 11 Communication And Information Technology Ppt11
Chapter 11 Communication And Information Technology Ppt11Chapter 11 Communication And Information Technology Ppt11
Chapter 11 Communication And Information Technology Ppt11
D
 

Similar to Communication. chpt 17 (20)

Chapter 1 Business Communication.pdf
Chapter  1 Business Communication.pdfChapter  1 Business Communication.pdf
Chapter 1 Business Communication.pdf
 
Business communication
Business communicationBusiness communication
Business communication
 
2. Types and Barriers.pptx
2. Types and Barriers.pptx2. Types and Barriers.pptx
2. Types and Barriers.pptx
 
Business Communication By Aryan College(Nisha),Ajmer,Rajasthan
Business Communication By Aryan College(Nisha),Ajmer,RajasthanBusiness Communication By Aryan College(Nisha),Ajmer,Rajasthan
Business Communication By Aryan College(Nisha),Ajmer,Rajasthan
 
Chapter 1 MGT 269
Chapter 1 MGT 269 Chapter 1 MGT 269
Chapter 1 MGT 269
 
Communication1
Communication1Communication1
Communication1
 
Organizational Communication (Key Distinctions)
Organizational Communication (Key Distinctions)Organizational Communication (Key Distinctions)
Organizational Communication (Key Distinctions)
 
Communication. Arun.Vi
Communication. Arun.ViCommunication. Arun.Vi
Communication. Arun.Vi
 
A presentation on business communication
A presentation on business communicationA presentation on business communication
A presentation on business communication
 
Types of communication
Types of communicationTypes of communication
Types of communication
 
Comunication
ComunicationComunication
Comunication
 
What is Communication_ Verbal, Non-Verbal, Types of Communication.pdf
What is Communication_ Verbal, Non-Verbal, Types of Communication.pdfWhat is Communication_ Verbal, Non-Verbal, Types of Communication.pdf
What is Communication_ Verbal, Non-Verbal, Types of Communication.pdf
 
An Introduction To Communication-Skills
An Introduction To Communication-SkillsAn Introduction To Communication-Skills
An Introduction To Communication-Skills
 
Stu R C8e Ch11 14
Stu R C8e Ch11 14Stu R C8e Ch11 14
Stu R C8e Ch11 14
 
Problems Of Downward Communication
Problems Of Downward CommunicationProblems Of Downward Communication
Problems Of Downward Communication
 
BA 351 Ch. 16 Final Presentation
BA 351 Ch. 16 Final PresentationBA 351 Ch. 16 Final Presentation
BA 351 Ch. 16 Final Presentation
 
Chapter 11 Communication And Information Technology Ppt11
Chapter 11 Communication And Information Technology Ppt11Chapter 11 Communication And Information Technology Ppt11
Chapter 11 Communication And Information Technology Ppt11
 
Managing communication
Managing communicationManaging communication
Managing communication
 
Prcc chp 4
 Prcc chp   4 Prcc chp   4
Prcc chp 4
 
Communication bba
Communication bba Communication bba
Communication bba
 

More from Chandan58 (6)

Productivity.op mgmt.chpt 20
Productivity.op mgmt.chpt 20Productivity.op mgmt.chpt 20
Productivity.op mgmt.chpt 20
 
Motivation. chpt 14
Motivation. chpt 14Motivation. chpt 14
Motivation. chpt 14
 
System & process 0 f contrilling (chpt 18)
System & process 0 f contrilling (chpt 18)System & process 0 f contrilling (chpt 18)
System & process 0 f contrilling (chpt 18)
 
Hrm & selection. chpt 11
Hrm & selection. chpt 11Hrm & selection. chpt 11
Hrm & selection. chpt 11
 
Control techniques chpt 19
Control techniques chpt 19Control techniques chpt 19
Control techniques chpt 19
 
Leadership.chpt 15
Leadership.chpt 15Leadership.chpt 15
Leadership.chpt 15
 

Recently uploaded

Recently uploaded (20)

ICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptxICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptx
 
Exploring_the_Narrative_Style_of_Amitav_Ghoshs_Gun_Island.pptx
Exploring_the_Narrative_Style_of_Amitav_Ghoshs_Gun_Island.pptxExploring_the_Narrative_Style_of_Amitav_Ghoshs_Gun_Island.pptx
Exploring_the_Narrative_Style_of_Amitav_Ghoshs_Gun_Island.pptx
 
Philosophy of china and it's charactistics
Philosophy of china and it's charactisticsPhilosophy of china and it's charactistics
Philosophy of china and it's charactistics
 
FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024
 
Graduate Outcomes Presentation Slides - English
Graduate Outcomes Presentation Slides - EnglishGraduate Outcomes Presentation Slides - English
Graduate Outcomes Presentation Slides - English
 
21st_Century_Skills_Framework_Final_Presentation_2.pptx
21st_Century_Skills_Framework_Final_Presentation_2.pptx21st_Century_Skills_Framework_Final_Presentation_2.pptx
21st_Century_Skills_Framework_Final_Presentation_2.pptx
 
OSCM Unit 2_Operations Processes & Systems
OSCM Unit 2_Operations Processes & SystemsOSCM Unit 2_Operations Processes & Systems
OSCM Unit 2_Operations Processes & Systems
 
Tatlong Kwento ni Lola basyang-1.pdf arts
Tatlong Kwento ni Lola basyang-1.pdf artsTatlong Kwento ni Lola basyang-1.pdf arts
Tatlong Kwento ni Lola basyang-1.pdf arts
 
Fostering Friendships - Enhancing Social Bonds in the Classroom
Fostering Friendships - Enhancing Social Bonds  in the ClassroomFostering Friendships - Enhancing Social Bonds  in the Classroom
Fostering Friendships - Enhancing Social Bonds in the Classroom
 
Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...
Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...
Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...
 
General Principles of Intellectual Property: Concepts of Intellectual Proper...
General Principles of Intellectual Property: Concepts of Intellectual  Proper...General Principles of Intellectual Property: Concepts of Intellectual  Proper...
General Principles of Intellectual Property: Concepts of Intellectual Proper...
 
How to setup Pycharm environment for Odoo 17.pptx
How to setup Pycharm environment for Odoo 17.pptxHow to setup Pycharm environment for Odoo 17.pptx
How to setup Pycharm environment for Odoo 17.pptx
 
Kodo Millet PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
Kodo Millet  PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...Kodo Millet  PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
Kodo Millet PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
 
latest AZ-104 Exam Questions and Answers
latest AZ-104 Exam Questions and Answerslatest AZ-104 Exam Questions and Answers
latest AZ-104 Exam Questions and Answers
 
On_Translating_a_Tamil_Poem_by_A_K_Ramanujan.pptx
On_Translating_a_Tamil_Poem_by_A_K_Ramanujan.pptxOn_Translating_a_Tamil_Poem_by_A_K_Ramanujan.pptx
On_Translating_a_Tamil_Poem_by_A_K_Ramanujan.pptx
 
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptxHMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx
 
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
 
Towards a code of practice for AI in AT.pptx
Towards a code of practice for AI in AT.pptxTowards a code of practice for AI in AT.pptx
Towards a code of practice for AI in AT.pptx
 
Basic Intentional Injuries Health Education
Basic Intentional Injuries Health EducationBasic Intentional Injuries Health Education
Basic Intentional Injuries Health Education
 
Interdisciplinary_Insights_Data_Collection_Methods.pptx
Interdisciplinary_Insights_Data_Collection_Methods.pptxInterdisciplinary_Insights_Data_Collection_Methods.pptx
Interdisciplinary_Insights_Data_Collection_Methods.pptx