1. Chris Dyer Resume
RESUME
of
Chris Dyer
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2. Chris Dyer Resume
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3. Chris Dyer Resume
Personal Particulars:
Name: Christopher John Dyer
Address: 2 Braidwood Street
Thornlands QLD 4164
Email: chris65@iinet.net.au
Telephone: (07) 32867921 Home
0433 001 362 Work/Mobile
Date of Birth: 14 September 1965
Career Aspirations:
My goal is to further my skills as a Test Manager or a Quality Assurance Manager in a Global IT
project implementation.
Educational Qualifications:
Qualification Institution/Mark Year Obtained
Bachelor of Information Systems University of Tasmania & 2006
(Majors in Multimedia & Griffith University GPA 5.70
Information Systems)
ITIL V3 Foundation Certificate 2009
Capability Assessment
• Excellent knowledge and understanding of Microsoft Dynamics AX 2012 ERP solution in
Sales, Projects, Rental, CRM, Finance and Service modules. This includes configuration
settings, setting and configuration of workflows and security profile and privileges. Worked
closely with the Business and Functional Consultants over a 2 & half year period in
understanding how Dynamics AX works in all modules for an ERP solution.
• Ran 2 successful User Acceptance Testing phases in Singapore and Hong Kong for over 50
users that including training the users in understanding the AX solution as well as executing
their own Business scenarios.
• Excellent skills in managing the testing requirements of a global rollout of SAP ECC6.0.
Managed and resourced the Test-Coordination team in assessing and reporting on the testing
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4. Chris Dyer Resume
progress and performing Quality checkpoints on all requirements within the Release to ensure
the 60,000 global users are not impacted by the new functionality.
• Managed the testing team during the testing of the tolling solution for Queensland Motorways.
Assessed, assigned and monitoring up to 16 test coordinators workloads during the key test
phases including Human Resources, Payroll, Time Management, Finance and Core Tolling.
Conducted peer reviews on test case preparation. Conducted defect management meeting with
key functional consultants and reported to senior management on the overall progress of testing
and outstanding defects.
• Worked closely with Project and Senior Managers in assessing the test resources required to
undertake new and pipeline project work. Strong skills in assessing and matching the skill sets
required to undertake and perform the required testing. Ability to assess the testing
requirements needed to perform testing for to Business as usual testing.
• Excellent interpersonal skills both within the team and with external vendors. Ability to defuse
any situation that could cause issues within the test team and can identify these issues before
they arise.
• I have excellent skills in training and identifying skill gaps and have put a framework in place to
minimize areas that could cause issues within the test team.
• Strong advocate in mentoring less experienced test analysts and coordinators allowing them to
gain experience and confidence while still learning their own role. This also extends to the key
business users during the handover of the developed system. Encouraged all team members to
participate in training activity/support once the system was deployed into a live environment.
This was a key area that solidified the knowledge of the test team to the business users and
reinforced the support available to the operational Business staff.
• Excellent knowledge in SAP systems, including Human Resources (HR), Finance (FICO),
Financial Contract Accounting (FICA), Customer Relationship Management (CRM), Business
Intelligence (BW) and Non SAP Core Tolling (IRIS).
• Test Analyst skills using SAP both in analysing Business requirements against the delivered
solution, including reviewing current test procedures and improving processes where necessary.
• Strong understanding of a project plan and identifying key milestones within the project plan
that is key to the success of the project.
• Excellent understanding of the testing software HP Quality Centre, including report and data
extraction of test results.
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• Major strength in dealing efficiently and professionally with external vendors and internal staff
both on the phone and face to face.
Employment History/Experience:
Senior Test Lead (Hastings Deering) January 2013 - Current
• Worked with the Solution Architect in understanding and configuring the AX solution as per
the Business's requested design. This including setting up the security roles and privileges,
configuring the various workflows and updating the configuration settings as a System
Administration user in multiple environments.
• Ran 2 successful User Acceptance Test phases in Singapore and Hong Kong for 50 + users.
This included training the users on the workings of Dynamics AX, troubleshooting any issues
encountered to ensure minimal downtime and executing all test cases applicable to the Stream
they were working in. Also allowed the users to grow during the 4 week UAT phase to allow
them to execute and run their own Business scenarios that they currently run in the Business, so
they could see how the new system could do they task they did in the old legacy system.
• Set up and managed an offshore test team to provide testing support and guidance for the
implementation of a global ERP solution for the Sime Darby Industries Group (China,
Malaysia, Singapore and Australia).
• Managed all defects raised by the test team against Business Requirements’, using Team
Foundation Server and HP Quality Centre, including investigating all defects raised and
directing the issue to the appropriate Vendor or Business resource for action.
• Liaised and corresponded directly with Business Process Architects and Project Managers to
ensure the testing team understood and could write and execute test cases in line with the
Business Processes and requirements.
Global Test Lead (Rio Tinto) July 2011 - December 2012
 Managed the successful global rollout of 13 project releases into production, from the initial
build phase through to final implementation and go-live. Managed multiple projects releases
(up to 4) moving through the environments concurrently and I am responsible for managing,
performing quality checkpoints and reporting on their overall progress to ensure the latest
project does not impact the 60,000 global users.
 Ensure the Quality of every release meets the highest standard in relation to Testing
(Development, Quality Assurance & Pre-Production environments), Defect Management, both
throughout the Release and post go-live activities.
 Responsible to ensure the Project team successfully builds, tests, resolve defects and maintains
the delivered system for a set period after it has been successfully migrated to production.
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 Manage a team of 5 Test Co-Ordinators and 4 automation testers in implementing the ERP SAP
solution globally.
 Report on the status of the current project, including testing progress, Quality checkpoint
outcomes and Defect Management, highlighting any potential risk early to Senior Management.
 Facilitate test scope review meetings between the Project Managers, Functional Specialist and
Support Subject Matter Experts to determine and agree on the testing requirements to be
undertaken in the Quality Assurance client.
 Facilitate Quality Assessment checkpoints to assess each requirement against the predetermined
criteria to determine if the requirement can progress to the next work package.
 Review current processes and policies ensuring they are up to date. Re-write any process that is
not current or has changed and present any updates process to the Solution Delivery Team.
 Conduct Information sessions to the Project Managers and the delivery teams outlining the
processes and policies that are required to be followed for the successfully implementation of a
Release.
 Prepare and present a Go-No/Go presentation pack to the Business Solution Management team
outlining all the requirements and testing performed during the Release. Also present any open
defect that will be moved into the production environment outlining how each defect will
impact the business, including the workaround the business will need to undertake until it has
been resolved and closed.
Test Manager (Aurora Energy) January 2011 - Jun 2011
 Responsible for managing and resourcing the testing test requirements in delivering a system
that allows for consumers in Tasmania to select the Energy Company they wish to supply
electricity to their household/business.
 Ability to communicate with senior stakeholders within the Business at all levels of
Management.
 Managed the external vendors responsible for delivering the new system. Both vendors were
located outside of the State in Victoria and New Zealand.
 Resourced the testing team with specialised utility testers that trained and conducted user
acceptance training/testing.
 Worked closely with the Stakeholders and Vendors throughout the project to ensure the
timelines were met and the system went live on the agreed date.
Senior Test Analyst (Queensland Motorways) November 2007 - December 2010
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 Manage the team of Test Analysts in delivering quality testing against the proposed business
requirements.
 Liaised and worked closely with external vendors during the testing phases including chairing
the daily defect meetings.
 Write and executed test cases for HR, Payroll, Time Management, Finance and Tolling solution
and all future releases.
 Work closely with Developers, Functional staff and Business Consultants to fully understand
the developed solution.
 Manage the defect process during the Remainder of Core & Classification Alignment testing
phases.
 Manage the Central System test team ensuring all requirements are covered and tested
successfully and they meet the business's expectations.
 Trained staff to understand and use the HR, Finance and tolling solution including and
new/additional releases.
 Managed the testing during the roadside testing phase.
 Undertook Change Management process passing on technical and system knowledge to
Business users in readiness for post go-live activities.
 Maintain a close working relationship with key users within the Organisation to keep abreast of
any changes that are needed to be tested, including any new or updated processes. (Post go-live
testing support).
SAP Test Analyst (Corp Tech) March 2007 - October 2007
 Analyse Business requirements against the delivered solution and execute the tests written.
 Writing FI test plans, strategies and test scripts in ECC6 and FI/CO for the implementation of
SAP for the Queensland Government.
 Modules tests written for and executed included
1. Taxation
2. Business Warehouse
3. Financial Statements
4. Procurement including workflow functionality
5. Inventory Management including Material Resource Planning (MRP)
 Excellent understanding of using and exporting data from Quality Centre (Mercury) to monitor
progress of tests written and executed. Uploaded previously written tests from Excel or Word
format into Quality Centre.
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 Extracted and compiled reports, data and graphs from Quality Centre for Daily and
Management reports.
 Liaise with Developers to complete set test plans and report and defects found in the delivery
solution.
 Provide support and assistance to other testers as required.
SAP script writer, tester and trainer (CSIRO) August 2006 - January 2007
 Writing FI test scripts in ECC6 and FI/CO for the implementation for Systems, Application &
Processes (SAP) for CSIRO.
 Writing and testing scripts for projects in xRPM and cProjects
 Run test scripts previously written.
 Train staff in understanding SAP system designs and terminology and support the rollout,
including mentoring Departmental staff.
Management Information Officer (CSIRO) September 2003 - August 2006
 Analyse data and compile reports for the Regional Finance Manager.
 Administer and maintain divisional salary allocation database.
 Prepare, initiate and control the cost of research across the division.
 Train staff and maintain the effort logging computer staff time sheet.
 Maintain the integrity of data held within CSIRO databases and data warehouses.
 Extract data from CSIRO's computer systems, including Project Support System (PSS), Unibis,
Human Resources (CAS), Commercial Information System (CIS) and Project workflow.
Project Officer - (CSIRO Marine Research) July 2000 - August 2003
• Data extraction and manipulation from project support system (PSS) and commercial information
system (CIS).
• Maintain the data integrity within CSIRO's computerised finance and customer systems.
• Maintain the divisions accounts receivable, including producing invoices, banking and receipting
and following up on outstanding debts.
• Produce and present a comprehensive report on outstanding debtors.
• Comprehensive understanding of the division's finance procedures.
• Prepare ADHOC reports for management within CSIRO.
Other Positions (Prior to CSIRO) Pre July 2000
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• Senior Compliance Officer - Treasury and Finance
• Assistant Manager - Finance
• Senior Clerk - Revenue and Gaming
• Team Leader - Police Finance
• Project Manager - Firearms
• Section Head - Commissions
Referees: Supplied if Required
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• Senior Compliance Officer - Treasury and Finance
• Assistant Manager - Finance
• Senior Clerk - Revenue and Gaming
• Team Leader - Police Finance
• Project Manager - Firearms
• Section Head - Commissions
Referees: Supplied if Required
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