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New Thinking on Next Generation Firewall

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Join us to discover ways to find out how you can help customers achieve their desired outcomes while increasing your revenue potential by using the Next Generation Firewall management platform at this SuccessTalk: Adoption Essentials webinar.

Publicado en: Tecnología
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New Thinking on Next Generation Firewall

  1. 1. SuccessTalk: Adoption Essentials New Thinking on Next Generation Firewall Today’s host: Mike Kubovcik Partner Success Manager Global Virtual Sales & Customer Success Cisco
  2. 2. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public #successtalk Validate business outcomes Enable awareness Leverage the learning Track utilization Embed processes Adoption framework methodology
  3. 3. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public #successtalk© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public Cisco SuccessHub On demand webinars, videos, infographics, blogs, whitepapers and much more! Visit SuccessHub
  4. 4. SuccessTalk: Adoption Essentials New Thinking on Next Generation Firewall Today’s presenter: Rob Moulis Partner Success Manager Global Virtual Sales & Customer Success Cisco
  5. 5. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public #successtalk Cisco Firepower with Next Generation Firewall Detect earlier, act faster Stop more threats Gain more insight Reduce complexity Threat focused Fully integrated Get more from your network
  6. 6. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public #successtalk Commercial Small and medium sized businesses Enterprise Medium-sized businesses Enterprise Large-sized businesses 5506-X/5506W-X/5506H-X/5508-X/5516-X Firepower 2100 Series | 5525-X/ 5545-X/ 5555-X Firepower 9300 | Firepower 4100 Series
  7. 7. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public #successtalk Next Generation Firewall Licensing information Next-Generation Intrusion Prevention System Application Visibility Control Advanced Malware Protection for Networks URL Filtering
  8. 8. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public #successtalk Firewall Management The most common and comprehensive means to manage a NGFW Firepower Management Center Same trusted functionality Unified insight Scalable management Intelligent automation New integration features ISE AMP for EndpointsThreat grid
  9. 9. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public #successtalk Driving value in the Firepower Management Center Depending on the customer’s needs and licenses purchased, the following features can be addressed and adopted (Note: many of the features below require a technical background to implement) Enable URL Filtering Enable Automatic Updates Enable AMP Cloud Connection Create the Network Discovery Policy ` Create Email alerts ! Review and Customize Dashboards Intrusion Events Networks Threats
  10. 10. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public #successtalk Tracking objectives through success plans Key Values Added Example Success Plans are used to track the progress per customer for NGFW and other adoption offerings Using KPIs, we derive quantitative data that can be used for customer and internal reporting Aligning specific personas to use cases allows us to hold parties accountable for follow-up items Helps maintain consistent and beneficial engagements
  11. 11. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public #successtalk KPI Examples for Success Plans • Time to deploy NGFW equipment • Time to configure NGFW equipment • Reduction in network-related errors and problems related to security • Number of non- compliant Hosts and Applications identified • Number of hosts displaying IOCs • Number of vulnerabilities identified on the network • Time-to-Detection in hours • Number of Malware files blocked per quarter • Number of impactful security breaches per year • Comparison to previous products installed and other buying models • Return on Investment (ROI) Modelling Security Staff Productivity Benefits Risk Mitigation: Applications, Hosts, and Network Risk Mitigation: Security Breaches Cost Benefits
  12. 12. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public #successtalk A day in the life of a Customer Success Manager Baseline Adoption Reviews Introduce your role and value as a resource and advisor Identify the customer’s key business drivers Confirm stakeholders and their roles Confirm purchased appliances and licenses Review current status Discuss security concerns Identify current software versions Begin KPI discussions Introduce success plans Begin probing for expansion opportunities Establish quarterly cadence/schedule follow-up meeting
  13. 13. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public #successtalk Big announcement: System Improvements and Quality in Firepower Threat Defense 6.2.3 Customer Found Issues and Escalations Improved Upgrade Experience High Availability Policy Apply Context Explorer
  14. 14. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public #successtalk Adoption motion focus Migrate customers to Firepower Threat Defense 6.2.3 NGFW Licenses- ensure adoption of Threat, AMP, and URL Filtering Optimize Firepower Management Center or expand to include it
  15. 15. @CiscoSuccessHub Let us know what you think! customersuccesstalk@external.cisco.com © 2018 Cisco and/or affiliates. All rights reserved. Cisco public.

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