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Building a business 
model
Today’s session 
1. To introduce you to the business model canvas 
2. Understand its key components 
3. Why it’s useful for start-ups 
4. and get you to learn by doing
I know what you’re 
thinking… who is this 
guy? 
(and why should I listen to him)
Enterprise 
Educator 
Marketer
business plans 
vs startups
The purpose of planning is to 
move you from thinking to 
doing…
1. Thinking 2. Searching 3. Doing
As quickly as 
possible!
A startup is NOT a small 
version of a big company 
waiting to grow up!
Steve blank
A startup is very often a 
business idea in search of a 
business model
Established companies 
Execute plans against an established 
business model 
Startups 
Need to search for a scalable & 
profitable business model
BUT that doesn’t mean that 
planning doesn’t have an 
important role
You just need to find a healthy 
balance
Vs
Alexander 
osterwalder
A business model how an 
organisation creates, delivers 
and captures value
Key idea 
any business model can be 
broken into 9 key components
4. 
2. 1. 
3. 
5. 
7. 
6. 
8. 
9.
LEFT CANVAS 
efficiency 
RIGHT CANVAS 
value
LEFT BRAIN 
Logic 
RIGHT BRAIN 
Emotion
1. Thinking 2. Searching 3. Doing
1. Thinking 2. Searching 3. Doing
1. Thinking 2. Searching 3. Doing
9 key sections
1. Customer Segments 
For example: 
• Mass market 
• Niche market 
• Segmented 
• Diversified 
• Multi-sided
2. Value propositions 
Can be: 
• Quantitative 
(e.g. price, speed of service etc.) 
• Qualitative 
(e.g. design, customer service etc.)
In a world where 
everyone is after your 
business you must supply 
your customers with a 
compelling reason to buy 
you instead of your 
competitor. 
Jack Trout
For example: 
• Direct 
- Own store 
- Website 
• Indirect 
- Partner stores 
- Wholesalers 
3. channels
4. Customer relationships 
For example: 
• Personal 
• Dedicated 
• Self-service 
• Communities 
• Co-creation
5. Revenue streams 
For example: 
• Asset sale 
• Usage fee 
• Subscription 
• Leasing 
• Licensing 
• Advertising
6. Key resources 
For example: 
• Physical 
• Intellectual 
• Human 
• Financial
7. Key activities 
For example: 
• Production 
• Problem solving 
• Platform/Network
For example: 
• Strategic alliance 
• Coopetition 
• Joint venture 
• Buyer-supplier 
relationships 
8. Key partners
9. Cost structure 
For example: 
• Cost driven 
• Value driven 
• Fixed costs 
• Variable costs 
• Economies of scale 
• Economies of scope
Visual Thinking
Key benefits 
1. Fast and easy to complete 
2. Encourages iteration and prototyping 
3. Utilises visual thinking 
4. Easy to share 
5. Enables everyone to see ‘the big picture’ 
6. Provides structure but light touch
YOUR TURN!
exercise 
10-minutes – working individually or in teams 
Option A – create a business model canvas for your own 
business idea or start-up 
Option B – reverse engineer a business model canvas for 
one of the companies on the next slide
4. 
2. 1. 
3. 
5. 
7. 
6. 
8. 
9.
Find out more 
Visit the website Buy the book Download the app 
www.businessmodelgeneration.com
And Finally…
NEEDS YOU!
Join us!!!

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Building a Business Model