Extending Operations from
On-premises Solutions
Towards Hybrid and Cloud
Danny Buysse
General Manager | Codit Managed Services

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Operations is the
set of processes and
services we provision
to let you run
your business

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Pro-Active
Reduce Risk
Deliver Insight

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A New Dawn …
From Old to New

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From
Release cycles on systems 6 to 18 months
Mainly maintenance mode
Bug Fixes / Performance improvements
Limited New features
Stable Architecture
Baseline of Monitoring lasts
To
Continuous
DevOps
Misbehaving vs behaving
Microservices
API’s
Agility
Today does not equal tomorrow

Take away
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Continuous monitoring How ML and AI can helpAgility
Agility
Continuous Monitoring
Operating Model
Machine Learning & AI

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Continuous Monitoring

Successful Monitoring & Operations
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Retention SuccessWhat Mathematics

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Other Operating Models
| From Hardware or Software
Supplier
| To Supplier of Services
| On Microsoft Azure
| Cost Management
| From Capex to Opex
| More flexible SLA Mgmt

Monitoring Features
in Azure

Azure Monitor

Azure Metrics
| Lightweight and capable of
supporting near real-time
scenarios
| Built-in for all Azure Resources
| Out-of-the-box Resource
Metrics
| E.g. Number of Throttling errors
for IOT Hub
| Exposed as API

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Azure Logs
| Records with different
properties for each type
| PAAS and IAAS scenario’s
| Application Performance
| Security Monitoring

Hybrid
| Azure Logs connectivity
| Application Insights
| Azure platform Activity Logs
| Virtual Machine logs
| System Center Logs
| ITSM Tools: System Center, ServiceNow,…
| Output through Event Hubs

Machine Learning
& AI

Anomaly Detector
| What is normal and what is
not
| Manual - Static
| Dynamic
| Rely on Tools

Supportbot

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New Technologies, New Rules

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Thank You