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Alior Bank - case study

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Comarch SA
Comarch SA

Presentation prepared for a conference Retail Banking in Europe, London 30-31 March 2009 and held by Comarch Consulting Director - Slawomir Gierek.

Economy & FinanceBusiness
1 of 17
Sławomir Gierek Comarch Alior Bank - case study www.comarch.pl
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]
What is Alior Bank? ,[object Object],[object Object],[object Object],[object Object],[object Object]
What is Alior Bank? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Three pillars of the Alior Bank strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
High quality staff ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Unique client proposition (examples) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Centralized IT and operations Agencies Reporting Credit monitoring Front Office Internet Contact Center Payment SWIFT Credit processing Document Workflow Credit bureau Middleware SOA Profile 7.2 IBS / FMS (General ledger and transactional system) Inv/HR Brokerage Treasury Card authorization Scan archive ATM
Efficiency in IT and operations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Focus on front end excellence Agencies Reporting Credit monitoring Front Office Internet Contact Center Payment SWIFT Credit processing Document Workflow Credit bureau Middleware SOA Profile 7.2 IBS / FMS (General ledger and transactional system) Inv/HR Brokerage Treasury Card authorization Scan archive ATM
Front Office ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Front Office
Contact Center ,[object Object],[object Object],[object Object],[object Object],[object Object],Contact Center
Credit Processing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Credit Processing
Internet ,[object Object],[object Object],[object Object],[object Object],[object Object],Internet
Alior Bank – results after four months ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Branches Zielona Góra Poznań Warszawa Wadowice Gdynia Łódź Rumia Sokołów Podl. Łomża Suwałki Kraków Włocławek Wrocław Pruszków Elbląg Koszalin Wołomin Radom Zamość Stalowa Wola Rzeszów Krosno Kielce Olkusz Opole Tarnów Kalisz Zabrze Gliwice Grudziądz Katowice Bielsko-Biała Mysłowice Tychy Dąbrowa G. Płock Wejherowo Mińsk Mazowiecki Słupsk Częstochowa Legnica Lublin Toruń Bydgoszcz Gdańsk Chorzów Leszno Sosnowiec Szczecin Świdnica Gorzów Wielkopolski Olsztyn Ostrołęka Business Centers Białystok Kędzierzyn Koźle Siedlce Wrocław Inowrocław Chełm Piotrków Tryb.
A few words about Comarch ,[object Object],[object Object],[object Object],[object Object],[object Object]
Comarch SA: [email_address] www.finance.comarch.com Alior Bank: www.aliorbank.pl Thank you! www.comarch.pl

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Alior Bank - case study

  • 1. Sławomir Gierek Comarch Alior Bank - case study www.comarch.pl
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
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  • 8. Centralized IT and operations Agencies Reporting Credit monitoring Front Office Internet Contact Center Payment SWIFT Credit processing Document Workflow Credit bureau Middleware SOA Profile 7.2 IBS / FMS (General ledger and transactional system) Inv/HR Brokerage Treasury Card authorization Scan archive ATM
  • 9.
  • 10. Focus on front end excellence Agencies Reporting Credit monitoring Front Office Internet Contact Center Payment SWIFT Credit processing Document Workflow Credit bureau Middleware SOA Profile 7.2 IBS / FMS (General ledger and transactional system) Inv/HR Brokerage Treasury Card authorization Scan archive ATM
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  • 17. Comarch SA: [email_address] www.finance.comarch.com Alior Bank: www.aliorbank.pl Thank you! www.comarch.pl