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1. Change Management Strategy
for SAP Implementation

2. Introduction
SAP implementation is a set of processes that
defines a complete method to implement the SAP
ERP enterprise resource planning software in an
organization.
- Wikipedia

3. Objective of SAP Implementation
To optimize and reduce cost by standardizing
processes with the help of technology.

4. Companies implementing SAP
• Global companies
• Multiple SBUs & Divisions

5. Who is affected by SAP
Implementation?

6. Challenges involved in SAP
Implementation
People
• Resistance to change

7. Challenges involved in SAP
Implementation
Processes
• Difficulty in accepting and adapting to
new processes

8. Challenges involved in SAP
Implementation
Technology
• Intimidated with the new software

9. Challenges involved in SAP
Implementation

10. Change management tips for
smooth SAP rollout across
the organization.

11. Change Management Initiatives at
3 levels
TOP
• Strategic Decision Makers at
the Top Level
Manager
• Functional Heads or Super
Users
Operation
• End Users at the Operating
Level

12. Change management - SAP rollout
Bringing on Board the Top Management
• Overview and scale of SAP program
• Implications and changes to organization
• the Advantages of SAP integration to the
organization
• Risks involved and the
• Need for on-going involvement and
commitment

13. Change management - SAP rollout
Involved Top Management
• Short videos with message from the top
management

14. Change management - SAP rollout
Functional Heads or Super Users
• Overview of SAP program
• Changes in job description and organizational
structure
• Security and data transaction issues
• Online database as a tool for decision making
• Individual roles and responsibilities in terms of leading
the operational team

15. Change management - SAP rollout
Informed and motivated SAP implementation Team
• Communication is the key

16. Change management - SAP rollout
Operational team/End-users
• Why is the change needed?
• What is SAP all about?
• How does it simplify the process?
• What are its benefits?
• How does it change their job role?

17. Change management - SAP rollout
Strong ground level support from end users
• Acceptance and enthusiasm to make the program a
success

18. Training Options - SAP rollout

19. Training Options - SAP rollout
Address the training needs of different individuals
separately

20. Training Options - SAP rollout
• Multiple training methodology

21. Training Options - SAP rollout
Face to face interactions
• Workshops

22. Training Options - SAP rollout
• Online byte sized learning
Individual modules mixed and matched to form a
o unit based on target audience

23. Training Options - SAP rollout
• Software simulations
o Particularly targeting end-users

24. Training Options - SAP rollout
• Collaborative learning experience
o Online forums

25. Conclusion
SAP implementation should have change
management initiatives that addressed the right
blend of the three key aspects – knowledge, skills,
and attitude.

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