The facebook journey … 14% finished

1. The Facebook journey … 14%
finished
CTO Forum 2013, Abuja
Simon Milner
Public Policy
October, 2013

2. Agenda
1
Development, the Internet and Facebook
2
Privacy
3
Safety
4
Growth and jobs
5
Politics and government
6
Internet.org

3. Agenda
1
Development, the Internet and Facebook
2
Privacy
3
Safety
4
Growth and jobs
5
Politics and government
6
Internet.org

4. Development and the Internet
Access
Political
engagement
Direct utility
Development
and the
Internet
Business
models
Technology
choices
Security and
safety
Externalities

5. Development, the Internet and Facebook
Access
Political
engagement
Direct utility
Development
and the
Internet
Business
models
Technology
choices
Security and
safety
Externalities

6. Facebook is
mobile first

7. People on Facebook …
1.15B
819M

8. Facebook’s growth
>1.15
users
B
1,000
>800M
users
750
500
250
0
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013

9. Insert fb world map here re 80% of users outside US

10. Focus on Africa
80M
58M

11. Policies

12. Facebook is based on a real name culture
Before
Now
>
Spooks123
Simon Milner

14. What we don’t allow
Threats of Violence
Sex & Nudity
Promotion of Self Harm
Theft, Vandalism & Fraud
Bullying & Harassment
Violations of Identity & Privacy
Hate Speech
Violations of Intellectual Property
Graphic Violence
Phishing and Spam

16. We connect people …

18. Agenda
1
Development, the Internet and Facebook
2
Privacy
3
Safety
4
Growth and jobs
5
Politics and government
6
Internet.org

19. Privacy principles
Accountability
Control

20. Embodied in our data use policy

21. “User education”: What you share
and how to control the audience

26. “View As”: how your timeline appears
to other people

29. Accountable to our regulators

30. Agenda
1
Development, the Internet and Facebook
2
Privacy
3
Safety
4
Growth and jobs
5
Politics and government
6
Internet.org

31. Reporting policy violations
▪
There are two main ways to contact
Facebook
▪
In the help center we provide
information and contact links sorted
by topic
▪
From content on our site people can
report abuse or violations of our
standards

32. A whole community approach
• Social reporting is a way for people
to quickly and easily ask for help
from someone they trust
• By encouraging people to seek
help from friends, we hope that
many of these situations can be
resolved face to face
• We let people know what happens
to their reports

33. Facebook User Operations
Global team:
▪
Menlo Park, California
▪
Austin, Texas
▪
Hyderabad, India
▪
Dublin
▪
Representatives from over 25 countries
▪
23 Supported Languages
▪
Prioritization of issues according to need and urgency
▪ Manually investigating reports
▪ Building smart tools and systems to support the community

34. Partnerships
Global Safety Advisory Board
Local partnerships
Slide 7

36. Agenda
1
Development, the Internet and Facebook
2
Privacy
3
Safety
4
Growth and jobs
5
Politics and government
6
Internet.org

40. Agenda
1
Development, the Internet and Facebook
2
Privacy
3
Safety
4
Growth and jobs
5
Politics and government
6
Internet.org

41. Goodluck Jonathon page

42. Verification
A blue check-mark on a Facebook page or a Facebook profile using the “follow”
feature indicates that the page is official
No fake pages receive the blue check-mark
Verification on Facebook is currently available for national-level ministries, ministers,
politicians; journalists with significant numbers of fans; major brands and celebrities;
and large-scale international NGOs

43. The British Monarchy: Marks important events and
milestones with a quick status update and photo, mixing the
engaging with the informative.

44. Power of the photo

45. Agenda
1
Development, the Internet and Facebook
2
Privacy
3
Safety
4
Growth and jobs
5
Politics and government
6
Internet.org

46. Internet.org ambitions
Three areas of focus
• Making data more affordable.
• Making data more efficient.
• Focusing on innovative business models to help get people online
Working with global and local partners