SlideShare una empresa de Scribd logo
1 de 47
Conversie optimalisatie
via het brein
www.masteronlineovertuigen.nlWeb Analytics Congres 2014
Masterclass
Online Overtuigen
Ben jij slimmer
dan je brein?
Wie ben ik?
• Opgegroeid samen met het internet
• Gedreven in resultaten behalen
• Fascinatie voor psychologie en
braintricks
• Consumentenpsycholoog
Maud Ebbekink
• Website-analyses
• Conversie testen en plannen
• Trainingen
• Consultancy
De masterclass van vandaag
Het brein
 Mijn Top 3
 Vraag en antwoord
WAC2014 - Jorik Heins - © ConsumPsy 2014
We dénken dat we
baas zijn in eigen brein
2 systemen
Systeem 1: (onbewuste brein)
 Automatisch & snel
 Geen inspanning en geen controle
 Oerinstincten en impulsen
Systeem 2: (bewuste brein)
 Bewuste aandacht & mentale inspanning
WAC2014 - Jorik Heins - © ConsumPsy 2014
80% tot 90%
van jouw keuzes worden
onbewust gemaakt
Maar we denken dat we
zelf de controle hebben
WAC2014 - Jorik Heins - © ConsumPsy 2014
Stop het bewuste overtuigen,
focus op het onbewuste!
Overtuig door in te spelen op:
✓ Onbewuste verlangens
✓ Oerdriften
✓ Onbewuste keuzeproces
WAC2014 - Jorik Heins - © ConsumPsy 2014
Vandaag krijg je mijn TOP3
brein-inzichten
Straks kan jij:
‣ Beter begrijpen hoe klanten kiezen
‣ Beter het gedrag verklaren en sturen
‣ Slimmere conversietesten opzetten
WAC2014 - Jorik Heins - © ConsumPsy 2014
Het Ankereffect
Het Ankereffect
WAC2014 - Jorik Heins - © ConsumPsy 2014
Zelfs een sofi-nr heeft invloed
8485.4854.341 1354.1854.191
84 13
WAC2014 - Jorik Heins - © ConsumPsy 2014
8485.4854.341 1354.1854.191
$ 56,- $ 16,-
WAC2014 - Jorik Heins - © ConsumPsy 2014
WAC2014 - Jorik Heins - © ConsumPsy 2014
WAC2014 - Jorik Heins - © ConsumPsy 2014
WAC2014 - Jorik Heins - © ConsumPsy 2014
WAC2014 - Jorik Heins - © ConsumPsy 2014
Brein-inzicht
nr 2
WAC2014 - Jorik Heins - © ConsumPsy 2014
WAC2014 - Jorik Heins - © ConsumPsy 2014
WAC2014 - Jorik Heins - © ConsumPsy 2014
Gazing cues
WAC2014 - Jorik Heins - © ConsumPsy 2014
Gazing cues
WAC2014 - Jorik Heins - © ConsumPsy 2014
WAC2014 - Jorik Heins - © ConsumPsy 2014
WAC2014 - Jorik Heins - © ConsumPsy 2014
WAC2014 - Jorik Heins - © ConsumPsy 2014
WAC2014 - Jorik Heins - © ConsumPsy 2014
Brein-inzicht
nr 3
Wie doet mee?
Kop Munt
WAC2014 - Jorik Heins - © ConsumPsy 2014
‘Schrijf je in voor onze
nieuwsbrief!’
Dit activeert niemand
dit dan?
‘ontvang kortingen en nieuwtjes’
WAC2014 - Jorik Heins - © ConsumPsy 2014
Eigen onderzoek
WAC2014 - Jorik Heins - © ConsumPsy 2014
4x zoveel inschrijvingen
WAC2014 - Jorik Heins - © ConsumPsy 2014
Mis deze sheet niet
Verliestaal werkt negatief
Oplossing:
Behalve als je ook een oplossing biedt!
WAC2014 - Jorik Heins - © ConsumPsy 2014
WAC2014 - Jorik Heins - © ConsumPsy 2014
WAC2014 - Jorik Heins - © ConsumPsy 2014
Meten is weten
• Zonder test,
geen bewijs
• It all depends
WAC2014 - Jorik Heins - © ConsumPsy 2014
Vandaag kreeg je 3 inzichten
Mis de rest niet!
‣ Spreek ons vandaag aan
‣ Lees onze blogs op consumpsy.nl
en o.a. frankwatching / marketingfacts
‣ Volg @consumpsy op Twitter
‣ Volg de training: Master Online Overtuigen
Bekijk nu http://www.masteronlineovertuigen.nl

Más contenido relacionado

Destacado

How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024Albert Qian
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsKurio // The Social Media Age(ncy)
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summarySpeakerHub
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next Tessa Mero
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentLily Ray
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best PracticesVit Horky
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project managementMindGenius
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...RachelPearson36
 
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Applitools
 
12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at Work12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at WorkGetSmarter
 
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...DevGAMM Conference
 
Barbie - Brand Strategy Presentation
Barbie - Brand Strategy PresentationBarbie - Brand Strategy Presentation
Barbie - Brand Strategy PresentationErica Santiago
 
Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them wellGood Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them wellSaba Software
 
Introduction to C Programming Language
Introduction to C Programming LanguageIntroduction to C Programming Language
Introduction to C Programming LanguageSimplilearn
 

Destacado (20)

How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search Intent
 
How to have difficult conversations
How to have difficult conversations How to have difficult conversations
How to have difficult conversations
 
Introduction to Data Science
Introduction to Data ScienceIntroduction to Data Science
Introduction to Data Science
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best Practices
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project management
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
 
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
 
12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at Work12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at Work
 
ChatGPT webinar slides
ChatGPT webinar slidesChatGPT webinar slides
ChatGPT webinar slides
 
More than Just Lines on a Map: Best Practices for U.S Bike Routes
More than Just Lines on a Map: Best Practices for U.S Bike RoutesMore than Just Lines on a Map: Best Practices for U.S Bike Routes
More than Just Lines on a Map: Best Practices for U.S Bike Routes
 
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
 
Barbie - Brand Strategy Presentation
Barbie - Brand Strategy PresentationBarbie - Brand Strategy Presentation
Barbie - Brand Strategy Presentation
 
Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them wellGood Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
 
Introduction to C Programming Language
Introduction to C Programming LanguageIntroduction to C Programming Language
Introduction to C Programming Language
 

Masterclass Online Overtuigen - ConsumPsy - Webanalytics congres