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Methodology Inclusion

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Presentation given at AAM 2017 on the methodology of inclusion, and inclusive design (universal design) and accessibility practices.

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Methodology Inclusion

  1. 1. Methodology of Inclusion Canadian Museum for Human Rights Corey Timpson Vice President, Exhibitions, Research, and Design corey.timpson@humanrights.ca @coreytimpson
  2. 2. Context
  3. 3. CONCEPT DESIGN PREREQUISITES - subject matter is conceptual (an idea) - subject matter is contemporary - interpretation of subject matter is varied - subject matter needs to be current, relevant, to evolve and adapt Context
  4. 4. DESIGN DIRECTION The Museum will embrace technology and use it to enhance the story telling and interactive experience (encourage reflection & dialogue). Context
  5. 5. DESIGN DIRECTION The Museum will embrace technology and use it to enhance the story telling and interactive experience (encourage reflection & dialogue). We will embrace an Inclusive Design Methodology Context
  6. 6. Inclusive Design
  7. 7. PREMISE Rather than design and develop something and then figure out how to make it accessible, we design with all audiences, and all abilities, in mind from the outset. “Inclusion” would also address cultural, linguistic, and other dynamics of difference. Inclusive Design
  8. 8. METHODOLOGY . Inclusive Design Advisory Council (IDAC) . IDAC-WG Make informed business decisions. Build awareness among staff, visitors, and museum field. Inclusive Design
  9. 9. EXHIBIT DESIGN & FABRICATION . Environmental Scan . Smithsonian Accessibility Guidelines . Museum of Science London, Building Accessible Exhibitions. . Musée de la civilisation Québec . National Building Code . Provincial Building Code . WCAG 2.0 . + more Inclusive Design
  10. 10. IT’S ABOUT THE ENTIRE SYSTEM Inclusive Design
  11. 11. Inclusive Design IT’S ABOUT THE ENTIRE SYSTEM
  12. 12. Inclusive Design IT’S ABOUT THE ENTIRE SYSTEM
  13. 13. Inclusive Design IT’S ABOUT THE ENTIRE SYSTEM
  14. 14. Inclusive Design IT’S ABOUT THE ENTIRE SYSTEM
  15. 15. Inclusive Design IT’S ABOUT THE ENTIRE SYSTEM
  16. 16. Inclusive Design IT’S ABOUT THE ENTIRE SYSTEM
  17. 17. Inclusive Design IT’S ABOUT THE ENTIRE SYSTEM
  18. 18. Inclusive Design IT’S ABOUT THE ENTIRE SYSTEM
  19. 19. Inclusive Design IT’S ABOUT THE ENTIRE SYSTEM
  20. 20. Inclusive Design IT’S ABOUT THE ENTIRE SYSTEM
  21. 21. Inclusive Design IT’S ABOUT THE ENTIRE SYSTEM
  22. 22. Inclusive Design IT’S ABOUT THE ENTIRE SYSTEM
  23. 23. Inclusive Design IT’S ABOUT THE ENTIRE SYSTEM
  24. 24. Inclusive Design IT’S ABOUT THE ENTIRE SYSTEM
  25. 25. Inclusive Design IT’S ABOUT THE ENTIRE SYSTEM
  26. 26. Innovation
  27. 27. UNIVERSAL ACCESS POINT (UAP) Innovation
  28. 28. PRODUCT DESIGN & INVENTION - UAP Innovation
  29. 29. PRODUCT DESIGN & INVENTION - UAP Innovation
  30. 30. PRODUCT DESIGN & INVENTION - UAP Innovation
  31. 31. PRODUCT DESIGN & INVENTION - UAP Innovation
  32. 32. PRODUCT DESIGN & INVENTION - UAP Innovation
  33. 33. PRODUCT DESIGN & INVENTION - UAP Innovation
  34. 34. PRODUCT DESIGN & INVENTION - UAP Innovation
  35. 35. PRODUCT DESIGN & INVENTION - UAP Innovation
  36. 36. PRODUCT DESIGN & INVENTION - UAP Innovation
  37. 37. UNIVERSAL KEYPAD (UKP-I)(UKP-A) Innovation
  38. 38. UNIVERSAL KEYPAD (UKP-I) Innovation
  39. 39. UNIVERSAL KEYPAD (UKP-I) Innovation
  40. 40. UNIVERSAL KEYPAD (UKP-I) Innovation
  41. 41. UNIVERSAL KEYPAD (UKP-I) Innovation
  42. 42. UNIVERSAL KEYPAD (UKP-I) Innovation
  43. 43. UNIVERSAL KEYPAD (UKP-A) Innovation
  44. 44. UNIVERSAL KEYPAD (UKP-A) Innovation
  45. 45. MOBILE APP Innovation
  46. 46. Innovation MOBILE APP . Driver for development was Inclusive Design . available for iOS and Android . in English and French
  47. 47. Innovation MOBILE APP . Driver for development was Inclusive Design . available for iOS and Android . in English and French . and ASL, LSQ, and DA
  48. 48. MOBILE APP Innovation
  49. 49. MOBILE APP Innovation
  50. 50. MOBILE APP Innovation
  51. 51. MOBILE APP Innovation
  52. 52. Road to Getting Here
  53. 53. Road ECOSYSTEM 95 digital installations +100 hours of video 100,000 words of text +300 objects/artefacts 19 Mixed Media / Immersive Environments 1 Web site 1 Core Mobile Program 2 Exhibit Specific Mobile Apps Digital Signage System (5 different instances)
  54. 54. ECOSYSTEM Q. How did we accomplish this? Road
  55. 55. Road ECOSYSTEM Q. How did we accomplish this? A. Prototyping, testing, at every phase through an iterative process.
  56. 56. Road ECOSYSTEM - IMMERSIVE
  57. 57. Road ECOSYSTEM - IMMERSIVE
  58. 58. Road ECOSYSTEM - OTHER (GESTURE)
  59. 59. Road ECOSYSTEM - OTHER (GESTURE)
  60. 60. ECOSYSTEM - OTHER (MIXED) Road
  61. 61. ECOSYSTEM - OTHER (MIXED) Road
  62. 62. ECOSYSTEM - OTHER (MIXED) Road
  63. 63. ECOSYSTEM - LINEAR (REALLY, IMMERSIVE) Road
  64. 64. ECOSYSTEM - LINEAR (REALLY, IMMERSIVE) Road
  65. 65. ECOSYSTEM - LINEAR (REALLY, IMMERSIVE) Road
  66. 66. Now
  67. 67. Now OUR WORK IS NEVER DONE . We have a methodology of continued evolution . CMHR Inclusive Design Policy . CMHR Standards “Anthology” . Hard of Hearing (Neck Loops, Induction Broadcast, Induction Tech) . Perpetual iteration and adaptation
  68. 68. SIGHT UNSEEN Now
  69. 69. Weaving a Better Future Now
  70. 70. Key Take-Away METHODOLOGY . the work is never done (it continues on) . iteration (prototyping, testing, at every phase) . include and involve people . accept and embrace criticism
  71. 71. Key Take-Away METHODOLOGY . the work is never done (it continues on) . iteration (prototyping, testing, at every phase) . include and involve people . accept and embrace criticism OUR GREATEST SUCCESS . Inclusive Design thinking has become a key characteristic of our corporate culture.
  72. 72. Corey Timpson Vice President, Exhibitions, Research, and Design @coreytimpson | corey.timpson@humanrights.ca CANADIAN MUSEUM FOR HUMAN RIGHTS Methodology of Inclusion

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