Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
Cristian Matei resume last update
1. CRISTIAN MATEI
22 Cottonwood Court, Markham, On L3T 5X1● Cell: 416-605-9738 H: 905-886-0975
cristianmatei@rogers.com
OBJECTIVE: To work as a credit analyst for an institution where my skills and
experience will be used to their full potential.
HIGHLIGHTS
Strong knowledge of credit /collection legislation and procedures
Courteous and professional at all times; customer oriented
Excellent negotiating skills, analytical ,detail oriented
Very well organized, team player and fast learner
Proven ability to meet deadlines, proactive and result oriented
Creative approach in problem solving and finding solutions
Good command of SAP System, AS400-BPCS,Oracle, People Soft, Excel,
JD Edwards, MS. Word, Outlook
Fluent in English and French
PROFESSIONAL EXPERIENCE
Bilingual Credit Analyst (Contract)
Bayer Canada Inc. November 2013-October 2014
Assessed credit applications ,analyzed credit reports, bank ratings and trade references
Established credit limits for new customers
Reviewed orders on credit hold; contacted customers to pay the past due balances
Increased credit limits if possible when necessary
Collected overdue accounts, negotiated payment plans with customers if needed
Reconciled differences on the accounts
Collaborated with customer service and sales reps to resolve specific discrepancies
Applied cheques and wire transfers to the customers’ accounts
Reviewed customers’ credit limits
Bilingual Credit Representative (Contract-maternity leave)
Parmalat Canada Inc. October 2012- October 2013
Collected overdue accounts, reviewed credit limits for slow paying customers
Contacted the customers with the accounts on automatic order block to negotiate payments
for the past due amounts. Requested new credit applications for the accounts over the credit
limit if necessary, analyzed commercial reports, bank and trade references.
Recommended to increase the credit limit for customers with a good credit history
Advised the customer service to override the order block for qualified customers
Negotiated payment plans, referred accounts to the third party collections if necessary
Processed customers claims, issued adjustments for the valid deductions that are approved by the sales
department and credit supervisor
Reconciled the accounts, negotiated the reimbursement of the invalid deductions
Applied payments for the major accounts and the distribution accounts
Handled daily and weekly specific reports, distributed them to different users
Balanced and filed weekly adjustments
2. Bilingual Senior Credit Coordinator
Suzuki Canada Inc. Nov 2011- April 2012
Assessed credit applications for new dealers; analyzed financial statements, commercial and consumer credit
reports, trade and bank references
Created new files; obtained other documentation required (contracts, guarantees: Letter of credit, Money in trust
,Personal guarantee) ; established credit limits if credit approved by senior management
Exchanged various documentation with dealers and their financing institutions
Performed PPSA search, registration, renewal or discharge
Performed credit procedure for terminated dealers/ closed files
Reviewed daily orders on hold/contacted dealers for payment if necessary
Collected overdue accounts, negotiated payments , referred derogatory accounts to a third party collection
agency
Up-dated specific reports (daily, weekly, monthly): cash in advance accounts, slow accounts to monitor
registered unit report, active -terminated dealers etc.
Collected monthly financial statements for all franchise dealers and coordinated with third party to creat e
financial statements composites /system update
Paid dealers with credit balances on a monthly bas is, other administrative duties
Bilingual Credit Analyst
GBC/ACCO Brands Canada Inc. March 2009- Nov 2011
Reviewed orders on hold and contacted customers to arrange payment for
the overdue accounts
Increased credit limits if sales increased for the accounts with a good credit rating
Performed credit check-up analyzing commercial reports, bank rating and trade references
Collected overdue accounts negotiate payments with customers
Referred delinquent accounts to third party collection agencies
Investigated claims that generate short payments on the account and follow up with
customer service or sales reps in order to validate or deny credits
Reconciled differences on the account
Applied cheques to customer accounts
Processed payments by credit cards and apply them to the accounts
Bilingual Credit Analyst
Bausch & Lomb Canada Inc. Nov. 2003- Nov.2008
Analyzed customer credit requests by using commercial and consumer credit reports(Equifax, D&B), bank
ratings, trade references and financial statements when available
Approved or denied credit –established credit limits for successful applicants
Up-dated credit limits when necessary –increased or decreased them according to the company’s policies and
guidelines (payment history, credit references, sales volume etc.)
Reviewed daily orders on automatic hold-contacted clients to negotiate payments when needed
Collected overdue accounts
Reconciled specific discrepancies and amounts on dispute
Collaborated with sales department and customer service in resolving clients’ issue s
Referred delinquent accounts to third party collection agencies if no payment plans are viable
Processed credit card payments for preauthorized accounts or by occasional request
Prepared month end reports such as: Aging Analysis, Bad Debt, Cash Forecast etc.
Collection Specialist
GBC Canada Inc. Feb 2001-Nov 200
3. Analyzed customers’ pending orders –released or held them according to credit criteria
Negotiated payments for overdue accounts -offered options to release pending orders
Reviewed past due accounts, contacted clients and negotiate payment of arrear amounts
Approved payment plans or sent accounts to third party collections when necessary
Extended, reduced credit limit based on payment history
Answered customers’ inquires, accounts reconciliation
Applied clients’ checks, processed credit card payments
Dealt with Quebec accounts on review when needed
Financial Service Representative -contract Dec. 1999- Dec.2000
Merisel Canada Inc.
Analyzed client orders on credit hold
Released or held orders corresponding to credit limit and payment history, extended credit limit for good
accounts within specific percentage
Negotiated terms of transactions. Offered options
Performed accounts collection and reconciliation
Recommended accounts for credit review when necessary
Processed complaints from customers
Sent delinquent accounts to third party collection
Bilingual Credit Analyst - contract Aug.1998 - Feb.1999
CIBC Finance Inc.
Analyzed credit applications according to existing policy and guidelines
Investigated customer’s credit history-analyzed personal credit bureaus, commercial bureaus,
bank ratings, financial statements for companies
Settled the whole documentation and transactions terms for individual applicants or companies
Analyzed lease applications – confirmed terms if approved
Negotiated transactions with dealers, if customers met credit criteria
Analyzed and referred dealers to the risk management for approval
Approved or denied credit within specified limits
Referred declined deals to high risk company –Trans Canada, when applicable
EDUCATION
The power of negotiation-collection course 2002
Understanding Commercial/Consumer credit reports 2003
Equifax Canada
Canadian Securities Course 1998
Richmond School of Commerce, Toronto
Master Degree in Economics-Finance and Accounting 1984 - 1989
University of Timisoara, Romania
References are available upon request