A simple, clear and effective presentation.

1. BARRIERS TO
COMMUNICATION
DIVYANSHU BHOYAR
CSE Sem 1 Roll no 17
14 October 2019
10/24/2019 COMMUNICATION PRACTICAL

2. COMMUNICATION
•Communication is one of the most common
and essential human activities
•Serves as a lubricant fostering for smooth
operations of management process.
•Thus it is very essential to maintain an
efficient flow of information in all directions

3. BARRIERS
There are certain barriers to communication.
They may arise at any of the following levels:
1.Senders’ level
Organization and formulating level
Encoding the message
2.Receivers level
Decoding the message
Understanding and interpreting
3.Transmission level
4. the response and feedback level
These can be divided into:
I. Physical:
II. Noise
III. Semantic process
IV. Organizational
V. Socio Psychological
VI. Barriers due to inadequate attention.

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PHYSICAL BARRIERS
Timing
Is necessary for smooth communication.
Example:
A phone call at odd timing may irritate the
receiver.
Distance
Receiver can mis out imp information due to
large distance.
Breakdown in telephone or wireless
communication causes loss of information.

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NOISE
 Can be caused by nature or competing
environment.
 It restricts one ability to concentrate on
communication task .
 This hinders effective communication, such
distraction are called noise
 The noise caused by traffic, human sound,
construction, noise of machines are some
examples

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SEMANTIC BARIERS Encoding and Decoding level
Language Difference
 Language is the most important tool
carried through spoken and written
works.
 This is obvious barrier when there is no
common vehicle to convey ideas and
feelings.
 The problem is most serious in culturally
diversified organizations.
Inadequate knowledge and
vocabulary
 Poor knowledge of the subject is a
major barrier.
 Before you think how to communicate
an idea, you must firstly have all the
idea.
 The communication wont be effective if
the words are inappropriate or scarce.

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Difference in interpretation
 Sometimes senders and receivers
attribute different meaning to the same
word and vice versa
 The meaning of words are not in words,
they are in us: each words has both
denotation and connotation meaning.
 Sometimes these meanings can
haphazardly differ
Over abstraction and ambiguity
 An abstract word identifies an idea or a
feeling instead of concrete block.
 Communication problems also result
from overuse of ambiguous words such
as few, some, several, far away etc.

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Inappropriate use of expression
 Expressions are a group of words whose intended meanings
are different their literal interpretations. Ex; include slang
jargons and euphemisms.
 Slang is an expression, often short lived that is identified with
a specific group of people
 Jargon is a technical terminology is used within a specialized
group
 Euphemism are inoffensive expression used in place of words
that are offended or suggest something unpleasant
 These words prevent effective communication when the
receiver does not understand them.
 Therefore, these should not be used with new employees or
outsiders

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ORGANISATIONAL BARRIERS
Hierarchical
 Communication flows through formal
channels in the organization following the
hierarchy.
 The employees are expected to follow
proper channels active in the organization.
 Usually subordinates do not feel easy to
communicate with the superiors.
Structural
 An organization is a deliberate creation of
managements for the attainment of
certain specific objectives.
 The day to day functioning of the
organization is regulated to contribute to
attain the objectives effectively.

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Poor Spatial Arrangements
Faulty seating arrangements;
placing of furniture in wrong direct,
partitions,
pathways,
prevent eye contact face to face
communication.
Wrong Choice of Medium
 There are number of channels and medium
available for communication like oral
communication face to face etc.
 All three ways are suitable for
communication at different times for
different purpose.
 Therefore its essential to think about merits
or demerits.

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Shortening the chain
of communication.
Organisational barriers can be overcome by
Flexibility in the channels
Of communication.
Proper Seating arrangements

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PSYCHOLOGICAL BARRIERS Most Difficult Bariers
Difference in perception
 Each person has different experience,
knowledge and viewpoint.
 Hence each person forms a different
perception of what he/she reads/hears.
 Neutral words intended to produce a positive
meaning may convey the opposite as they
reach the receiver & vice versa causing
misunderstanding and misperception.
Status Barrier
 Status depends upon skills, amount of
pay, seniority, background etc
 A superior may only give selected
information to his subordinate to maintain
his status difference.

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Attitudes and Opinions
 If the msg is consistent with our attitudes
and values, we take it favorably.
 On the other hand if it is contrary to our
expectations and beliefs, we don’t receive
it favorably.
Closed Mindedness
 If the receiver feels if he knows all
about the subject, he/she may close his
mind to the communication receptions.
 It is very difficult to communicate with a
person with deeply rooted prejudices.

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Inappropriate Emotions

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OVERCOMING COMMUNICATION BARRIERS
3. 41 2
7. 85 6
Planning of
Ideas
Msg should be
absolutely clear.
Proper Timing
Msg should be
delivered at
proper time.
Simple
Language
No rummage, brief
and
clear language.
Effective
Listening
Should not be
identified with
subordination.
Proper channel
Use of different
channels for
different situations.
Use of body
language
Oral comm. should
always be backed
up by gestures.
Free Flow of info
Distortion of msg
should be
checked at
hierarchical levels.
Mutual Trust
It gives ideas and
concepts a
greater acceptance.

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DIVYANSHU BHOYAR
CSE Sem 1 Roll no 17
14 October 2019