Social Media has become one of the most powerful components of an organizations' integrated marketing and communications plan. Social Good is a service that benefits the largest number of people in the greatest possible way. Social Media for Social Good uses the digital space to create change, impact social consciousness and drive home a call to action. Nonprofits and for-profits alike can use social media to communicate an organization's mission, build communities and support outreach efforts. This presentation demonstrates how to connect with your clients and community members in engaging two-way conversation that will be sure to bring about positive social change.
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Social Media 4 Social Good
1. How to leverage the digital space while making a difference
Design by Trel Robinson of Fave Media
Presentation by Danielle Ricks http://SocialURL.daniellericks.com
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2. “If someone tells you that you can
influence 1,000 people,
it changes your way of seeing the
world.”
- James Fowler
Presentation by Danielle Ricks http://SocialURL.daniellericks.com
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3. Introductions
Intro to Social Media - DR
How Social Media has changed us - DR
Why Social Media For Social Good? –DR
Using Popular Social Media Tools – SR
Case Study – SR
Trends
Questions and Answers
Resources
Presentation by Danielle Ricks http://SocialURL.daniellericks.com
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4. SPEAKERS:
Danielle Ricks is the social media specialist for Campaign
Consultation, Inc an “Entrepreneurs for Social Change
consulting firm. Danielle has over 25 years of media and
communications experience and now develops marketing
and communications plans that build relationships,
strengthen customer service, and increase brand
recognition. In her current role, Danielle serves as a
Technical Assistant to AmeriCorps VISTA by using the
digital space to enable VISTA to share stories and promising
practices, bring awareness to poverty issues, cultivate new
relationships, create support networks, discover critical
resources and tools and connect with other service
communities.
Shannon Mouton is the social media and mobile marketing
manager for Walden University, the flagship online
institution of Laureate International Universities, a
worldwide network of 50+ institutions of higher learning.
Walden’s mission based on providing working professionals
with the opportunity to earn advanced degrees to effect
positive social change in their organizations and
communities. Shannon is passionate about utilizing social
media for the greater good, information sharing and
networking. Shannon has nearly 20 years of community
building, outreach and relationship marketing experience.
Presentation by Danielle Ricks http://SocialURL.daniellericks.com
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5. Definition: Social media includes the various online technology tools that enable people to
communicate easily via the internet to share information and resources. Social media can
include text, audio, video, images, podcasts, and other multimedia communications.
Source: http://jobsearch.about.com/od/networking/g/socialmedia.htm
Social media has modernized the way we do business.
Marketing and advertising has become a two way conversation.
Organizations and charities are realizing the strength of Social
Media.
It’s all about communication.
Presentation by Danielle Ricks http://SocialURL.daniellericks.com
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6. 75% of people who are members of online
communities said they use the Internet to participate
in communities related to social causes up 30 % from
2006
87% of online communities members are
participating in social causes that are new to them
since their involvement in online communities began
Source Center for the digital future
Presentation by Danielle Ricks http://SocialURL.daniellericks.com
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7. • Social Networking: A collection
of people connected by
relationships (community building,
niche groups)
• Content: Video, Photos, Music,
Links, Document sharing
• Tools: Search Engines, Mobile
Apps, Blogs
Presentation by Danielle Ricks http://SocialURL.daniellericks.com
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8. What are your goals?
◦ Build a transparent community
◦ Deliver programs and services for public
benefit
◦ Fundraising for a specific objective
◦ Create public awareness
◦ Attract members
◦ Attract volunteers
◦ Share you mission
◦ Grow your community
Presentation by Danielle Ricks http://SocialURL.daniellericks.com 8
10. • IDENTITY- Determine
your mission and brand in the
digital space
• CREATE –
Make relevant content for
communities of interest
• ENGAGE – Communicate
with your audience and/or
customers
• PROMOTE –
Use a 80/20 rule for pushing
content and engaging
• MEASURE – Monitor and
respond or be left behind!
Photo credit http://laurelpapworth.com/ http://www.personalizemedia.com/
Presentation by Danielle Ricks http://SocialURL.daniellericks.com
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11. Social Bookmarking (del.icious.us, Digg, StumbleUpon)
Mico-Blogging (Twitter,Yammer, FB status)
Blogs (Blogger, Typepad, Wordpress, Tumbler, Posterous)
Wikis (Wikipedia, Intelipedia)
Social Networks (Facebook, Ning, LinkedIn)
Social Media Platforms (Ning, Drupal, Joomla)
Presentation by Danielle Ricks http://
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13. Facebook - More than 450 million active user on with the fastest growing
demographic being those 35 or older
LinkedIn - The world's largest professional network with over 65 million members
and growing rapidly
Use these Social Networks to:
Keep track of community
events and activities
Create and join relevant
groups
Communicate with
members
Foster and grow
professionally relationships
Presentation by Danielle Ricks http://
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14. Find and follow
people and
organizations that
support your mission
Presentation by Danielle Ricks http://SocialURL.daniellericks.com
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23. Instant feedback
Low cost communication
Easy access to customers and interest groups
Network with other professionals in your industry
Connect with people who share similar interests, values and
opinions
Learn what others are saying about your brand and/or product
See what the competition is doing
Presentation by Danielle Ricks http://SocialURL.daniellericks.com
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26. Take photos of your work and post
them online
Record an event or gallery viewing
Upload, view and share
simultaneously with other users on
the network
Get up to date on the most
frequently viewed media and keep
up with the trends
Presentation by Danielle Ricks http://SocialURL.daniellericks.com
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27. • Bring awareness to your cause
or mission
• Give a face to your
organization
• Share stories
• Strengthen stakeholder
relationships
• Promote and capture events
Presentation by Danielle Ricks http://SocialURL.daniellericks.com 27
30. Bring awareness to
organization
• Show your organization’s
impact and need
• Deliver your message to
supporters and members
via the world's largest
online video community
• Use your creativity to
promote events
• Capture and share
stories
Presentation by Danielle Ricks http://SocialURL.daniellericks.com 30
40. Questions
And
Answers
Presentation by Danielle Ricks http://SocialURL.daniellericks.com
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41. Shannon Mouton
Social Media and Mobile Marketing Manager
Laureate Higher Education Group
shannonrenee@gmail.com
shannonrmouton@alumni.gwu.edu
shannon.mouton@laureate-inc.com
Danielle Ricks
Social Media Specialist
Campaign Consultation, Inc.
daniellericks@gmail.com
ricks@campaignconsultation.com
danielle@daniellericks.com
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