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How to leverage the digital space while making a difference




                                             Design by Trel Robinson of Fave Media




                          Presentation by Danielle Ricks http://SocialURL.daniellericks.com
                                                                                              1
“If someone tells you that you can
       influence 1,000 people,
 it changes your way of seeing the
               world.”

          - James Fowler


         Presentation by Danielle Ricks http://SocialURL.daniellericks.com
                                                                             2
  Introductions
  Intro to Social Media - DR
  How Social Media has changed us - DR
  Why Social Media For Social Good? –DR
  Using Popular Social Media Tools – SR
  Case Study – SR
  Trends
  Questions and Answers
  Resources

               Presentation by Danielle Ricks http://SocialURL.daniellericks.com
                                                                                   3
SPEAKERS:
    Danielle Ricks is the social media specialist for Campaign
     Consultation, Inc an “Entrepreneurs for Social Change
     consulting firm. Danielle has over 25 years of media and
     communications experience and now develops marketing
     and communications plans that build relationships,
     strengthen customer service, and increase brand
     recognition. In her current role, Danielle serves as a
     Technical Assistant to AmeriCorps VISTA by using the
     digital space to enable VISTA to share stories and promising
     practices, bring awareness to poverty issues, cultivate new
     relationships, create support networks, discover critical
     resources and tools and connect with other service
     communities.

    Shannon Mouton is the social media and mobile marketing
     manager for Walden University, the flagship online
     institution of Laureate International Universities, a
     worldwide network of 50+ institutions of higher learning.
     Walden’s mission based on providing working professionals
     with the opportunity to earn advanced degrees to effect
     positive social change in their organizations and
     communities. Shannon is passionate about utilizing social
     media for the greater good, information sharing and
     networking. Shannon has nearly 20 years of community
     building, outreach and relationship marketing experience.


                                     Presentation by Danielle Ricks http://SocialURL.daniellericks.com
                                                                                                         4
Definition: Social media includes the various online technology tools that enable people to
communicate easily via the internet to share information and resources. Social media can
include text, audio, video, images, podcasts, and other multimedia communications.
                                                          Source: http://jobsearch.about.com/od/networking/g/socialmedia.htm




       Social media has modernized the way we do business.
       Marketing and advertising has become a two way conversation.
       Organizations and charities are realizing the strength of Social
        Media.
       It’s all about communication.




                       Presentation by Danielle Ricks http://SocialURL.daniellericks.com
                                                                                                                               5
    75% of people who are members of online
     communities said they use the Internet to participate
     in communities related to social causes up 30 % from
     2006

    87% of online communities members are
     participating in social causes that are new to them
     since their involvement in online communities began
                                                                     Source Center for the digital future




                       Presentation by Danielle Ricks http://SocialURL.daniellericks.com
                                                                                                        6
•  Social Networking: A collection
   of people connected by
   relationships (community building,
   niche groups)

•  Content: Video, Photos, Music,
   Links, Document sharing

•  Tools: Search Engines, Mobile
   Apps, Blogs


                   Presentation by Danielle Ricks http://SocialURL.daniellericks.com
                                                                                       7
  What   are your goals?
 ◦  Build a transparent community
 ◦  Deliver programs and services for public
    benefit
 ◦  Fundraising for a specific objective
 ◦  Create public awareness
 ◦  Attract members
 ◦  Attract volunteers
 ◦  Share you mission
 ◦  Grow your community



                Presentation by Danielle Ricks http://SocialURL.daniellericks.com   8
Photo - http://www.flickr.com/photos/fredcavazza/2564571564/




                                      Presentation by Danielle Ricks http://SocialURL.daniellericks.com
                                                                                                          9
• IDENTITY- Determine
                                                                                              your mission and brand in the
                                                                                              digital space
                                                                                              • CREATE –
                                                                                              Make relevant content for
                                                                                              communities of interest
                                                                                              • ENGAGE – Communicate
                                                                                              with your audience and/or
                                                                                              customers
                                                                                              • PROMOTE –
                                                                                              Use a 80/20 rule for pushing
                                                                                              content and engaging
                                                                                              • MEASURE – Monitor and
                                                                                              respond or be left behind!




Photo credit http://laurelpapworth.com/ http://www.personalizemedia.com/




                                                 Presentation by Danielle Ricks http://SocialURL.daniellericks.com
                                                                                                                          10
    Social Bookmarking (del.icious.us, Digg, StumbleUpon)

    Mico-Blogging (Twitter,Yammer, FB status)

    Blogs (Blogger, Typepad, Wordpress, Tumbler, Posterous)

    Wikis (Wikipedia, Intelipedia)

    Social Networks (Facebook, Ning, LinkedIn)

    Social Media Platforms (Ning, Drupal, Joomla)

                                      Presentation by Danielle Ricks http://
                                          SocialURL.daniellericks.com          11
Presentation by Danielle Ricks http://
    SocialURL.daniellericks.com          12
Facebook - More than 450 million active user on with the fastest growing
demographic being those 35 or older

LinkedIn - The world's largest professional network with over 65 million members
and growing rapidly


    Use these Social Networks to:
      Keep track of community
       events and activities
      Create and join relevant
       groups
      Communicate with
       members
      Foster and grow
       professionally relationships

                                                      Presentation by Danielle Ricks http://
                                                          SocialURL.daniellericks.com          13
Find and follow
people and
organizations that
support your mission




                       Presentation by Danielle Ricks http://SocialURL.daniellericks.com
                                                                                           14
Presentation by Danielle Ricks http://SocialURL.daniellericks.com
                                                                    15
Presentation by Danielle Ricks http://SocialURL.daniellericks.com
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    Instant feedback
    Low cost communication
    Easy access to customers and interest groups
    Network with other professionals in your industry
    Connect with people who share similar interests, values and
     opinions
    Learn what others are saying about your brand and/or product
    See what the competition is doing




                        Presentation by Danielle Ricks http://SocialURL.daniellericks.com
                                                                                            23
Presentation by Danielle Ricks http://SocialURL.daniellericks.com
                                                                    24
Presentation by Danielle Ricks http://SocialURL.daniellericks.com   25
    Take photos of your work and post
     them online
    Record an event or gallery viewing
    Upload, view and share
     simultaneously with other users on
     the network
    Get up to date on the most
     frequently viewed media and keep
     up with the trends




                       Presentation by Danielle Ricks http://SocialURL.daniellericks.com
                                                                                           26
•    Bring awareness to your cause
     or mission
•    Give a face to your
     organization
•    Share stories
•    Strengthen stakeholder
     relationships
•    Promote and capture events




                            Presentation by Danielle Ricks http://SocialURL.daniellericks.com   27
Presentation by Danielle Ricks http://SocialURL.daniellericks.com   28
Presentation by Danielle Ricks http://SocialURL.daniellericks.com   29
    Bring awareness to
     organization
•    Show your organization’s
     impact and need
•    Deliver your message to
     supporters and members
     via the world's largest
     online video community
•    Use your creativity to
     promote events
•    Capture and share
     stories


                     Presentation by Danielle Ricks http://SocialURL.daniellericks.com   30
Presentation by Danielle Ricks http://SocialURL.daniellericks.com
                                                                    31
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Presentation by Danielle Ricks http://SocialURL.daniellericks.com   33
Presentation by Danielle Ricks http://SocialURL.daniellericks.com
                                                                    34
Wordpress.com

                                               Blogspot.com

                                            Podomatic.com

                                         PodcastAlley.com

                                       BlogTalkRadio.com




Presentation by Danielle Ricks http://SocialURL.daniellericks.com
                                                                    35
Presentation by Danielle Ricks http://SocialURL.daniellericks.com   36
Presentation by Danielle Ricks http://SocialURL.daniellericks.com   37
Presentation by Danielle Ricks http://SocialURL.daniellericks.com   38
    http://www.americorps.gov/about/
     programs/vista.asp
    http://www.nationalservice.gov/about/
     recovery/action.asp
    http://www.waldenu.edu/
    http://www.serve.gov/
    http://www.laureate.net
    http://www.americorps.gov




            Presentation by Danielle Ricks http://SocialURL.daniellericks.com
                                                                                39
Questions
   And
 Answers

    Presentation by Danielle Ricks http://SocialURL.daniellericks.com
                                                                        40
Shannon Mouton
Social Media and Mobile Marketing Manager
Laureate Higher Education Group
shannonrenee@gmail.com
shannonrmouton@alumni.gwu.edu
shannon.mouton@laureate-inc.com


Danielle Ricks
Social Media Specialist
Campaign Consultation, Inc.
daniellericks@gmail.com
ricks@campaignconsultation.com
danielle@daniellericks.com



                              Presentation by Danielle Ricks http://SocialURL.daniellericks.com   41

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Social Media 4 Social Good

  • 1. How to leverage the digital space while making a difference Design by Trel Robinson of Fave Media Presentation by Danielle Ricks http://SocialURL.daniellericks.com 1
  • 2. “If someone tells you that you can influence 1,000 people, it changes your way of seeing the world.” - James Fowler Presentation by Danielle Ricks http://SocialURL.daniellericks.com 2
  • 3.   Introductions   Intro to Social Media - DR   How Social Media has changed us - DR   Why Social Media For Social Good? –DR   Using Popular Social Media Tools – SR   Case Study – SR   Trends   Questions and Answers   Resources Presentation by Danielle Ricks http://SocialURL.daniellericks.com 3
  • 4. SPEAKERS:   Danielle Ricks is the social media specialist for Campaign Consultation, Inc an “Entrepreneurs for Social Change consulting firm. Danielle has over 25 years of media and communications experience and now develops marketing and communications plans that build relationships, strengthen customer service, and increase brand recognition. In her current role, Danielle serves as a Technical Assistant to AmeriCorps VISTA by using the digital space to enable VISTA to share stories and promising practices, bring awareness to poverty issues, cultivate new relationships, create support networks, discover critical resources and tools and connect with other service communities.   Shannon Mouton is the social media and mobile marketing manager for Walden University, the flagship online institution of Laureate International Universities, a worldwide network of 50+ institutions of higher learning. Walden’s mission based on providing working professionals with the opportunity to earn advanced degrees to effect positive social change in their organizations and communities. Shannon is passionate about utilizing social media for the greater good, information sharing and networking. Shannon has nearly 20 years of community building, outreach and relationship marketing experience. Presentation by Danielle Ricks http://SocialURL.daniellericks.com 4
  • 5. Definition: Social media includes the various online technology tools that enable people to communicate easily via the internet to share information and resources. Social media can include text, audio, video, images, podcasts, and other multimedia communications. Source: http://jobsearch.about.com/od/networking/g/socialmedia.htm   Social media has modernized the way we do business.   Marketing and advertising has become a two way conversation.   Organizations and charities are realizing the strength of Social Media.   It’s all about communication. Presentation by Danielle Ricks http://SocialURL.daniellericks.com 5
  • 6.   75% of people who are members of online communities said they use the Internet to participate in communities related to social causes up 30 % from 2006   87% of online communities members are participating in social causes that are new to them since their involvement in online communities began Source Center for the digital future Presentation by Danielle Ricks http://SocialURL.daniellericks.com 6
  • 7. •  Social Networking: A collection of people connected by relationships (community building, niche groups) •  Content: Video, Photos, Music, Links, Document sharing •  Tools: Search Engines, Mobile Apps, Blogs Presentation by Danielle Ricks http://SocialURL.daniellericks.com 7
  • 8.   What are your goals? ◦  Build a transparent community ◦  Deliver programs and services for public benefit ◦  Fundraising for a specific objective ◦  Create public awareness ◦  Attract members ◦  Attract volunteers ◦  Share you mission ◦  Grow your community Presentation by Danielle Ricks http://SocialURL.daniellericks.com 8
  • 9. Photo - http://www.flickr.com/photos/fredcavazza/2564571564/ Presentation by Danielle Ricks http://SocialURL.daniellericks.com 9
  • 10. • IDENTITY- Determine your mission and brand in the digital space • CREATE – Make relevant content for communities of interest • ENGAGE – Communicate with your audience and/or customers • PROMOTE – Use a 80/20 rule for pushing content and engaging • MEASURE – Monitor and respond or be left behind! Photo credit http://laurelpapworth.com/ http://www.personalizemedia.com/ Presentation by Danielle Ricks http://SocialURL.daniellericks.com 10
  • 11.   Social Bookmarking (del.icious.us, Digg, StumbleUpon)   Mico-Blogging (Twitter,Yammer, FB status)   Blogs (Blogger, Typepad, Wordpress, Tumbler, Posterous)   Wikis (Wikipedia, Intelipedia)   Social Networks (Facebook, Ning, LinkedIn)   Social Media Platforms (Ning, Drupal, Joomla) Presentation by Danielle Ricks http:// SocialURL.daniellericks.com 11
  • 12. Presentation by Danielle Ricks http:// SocialURL.daniellericks.com 12
  • 13. Facebook - More than 450 million active user on with the fastest growing demographic being those 35 or older LinkedIn - The world's largest professional network with over 65 million members and growing rapidly Use these Social Networks to:   Keep track of community events and activities   Create and join relevant groups   Communicate with members   Foster and grow professionally relationships Presentation by Danielle Ricks http:// SocialURL.daniellericks.com 13
  • 14. Find and follow people and organizations that support your mission Presentation by Danielle Ricks http://SocialURL.daniellericks.com 14
  • 15. Presentation by Danielle Ricks http://SocialURL.daniellericks.com 15
  • 16. Presentation by Danielle Ricks http://SocialURL.daniellericks.com 16
  • 17. Presentation by Danielle Ricks http://SocialURL.daniellericks.com 17
  • 18. Presentation by Danielle Ricks http://SocialURL.daniellericks.com 18
  • 19. Presentation by Danielle Ricks http://SocialURL.daniellericks.com 19
  • 20. Presentation by Danielle Ricks http://SocialURL.daniellericks.com 20
  • 21. Presentation by Danielle Ricks http://SocialURL.daniellericks.com 21
  • 22. Presentation by Danielle Ricks http://SocialURL.daniellericks.com 22
  • 23.   Instant feedback   Low cost communication   Easy access to customers and interest groups   Network with other professionals in your industry   Connect with people who share similar interests, values and opinions   Learn what others are saying about your brand and/or product   See what the competition is doing Presentation by Danielle Ricks http://SocialURL.daniellericks.com 23
  • 24. Presentation by Danielle Ricks http://SocialURL.daniellericks.com 24
  • 25. Presentation by Danielle Ricks http://SocialURL.daniellericks.com 25
  • 26.   Take photos of your work and post them online   Record an event or gallery viewing   Upload, view and share simultaneously with other users on the network   Get up to date on the most frequently viewed media and keep up with the trends Presentation by Danielle Ricks http://SocialURL.daniellericks.com 26
  • 27. •  Bring awareness to your cause or mission •  Give a face to your organization •  Share stories •  Strengthen stakeholder relationships •  Promote and capture events Presentation by Danielle Ricks http://SocialURL.daniellericks.com 27
  • 28. Presentation by Danielle Ricks http://SocialURL.daniellericks.com 28
  • 29. Presentation by Danielle Ricks http://SocialURL.daniellericks.com 29
  • 30.   Bring awareness to organization •  Show your organization’s impact and need •  Deliver your message to supporters and members via the world's largest online video community •  Use your creativity to promote events •  Capture and share stories Presentation by Danielle Ricks http://SocialURL.daniellericks.com 30
  • 31. Presentation by Danielle Ricks http://SocialURL.daniellericks.com 31
  • 32. Presentation by Danielle Ricks http://SocialURL.daniellericks.com 32
  • 33. Presentation by Danielle Ricks http://SocialURL.daniellericks.com 33
  • 34. Presentation by Danielle Ricks http://SocialURL.daniellericks.com 34
  • 35. Wordpress.com Blogspot.com Podomatic.com PodcastAlley.com BlogTalkRadio.com Presentation by Danielle Ricks http://SocialURL.daniellericks.com 35
  • 36. Presentation by Danielle Ricks http://SocialURL.daniellericks.com 36
  • 37. Presentation by Danielle Ricks http://SocialURL.daniellericks.com 37
  • 38. Presentation by Danielle Ricks http://SocialURL.daniellericks.com 38
  • 39.   http://www.americorps.gov/about/ programs/vista.asp   http://www.nationalservice.gov/about/ recovery/action.asp   http://www.waldenu.edu/   http://www.serve.gov/   http://www.laureate.net   http://www.americorps.gov Presentation by Danielle Ricks http://SocialURL.daniellericks.com 39
  • 40. Questions And Answers Presentation by Danielle Ricks http://SocialURL.daniellericks.com 40
  • 41. Shannon Mouton Social Media and Mobile Marketing Manager Laureate Higher Education Group shannonrenee@gmail.com shannonrmouton@alumni.gwu.edu shannon.mouton@laureate-inc.com Danielle Ricks Social Media Specialist Campaign Consultation, Inc. daniellericks@gmail.com ricks@campaignconsultation.com danielle@daniellericks.com Presentation by Danielle Ricks http://SocialURL.daniellericks.com 41