Active Listening

Brad Young
Brad YoungCareer Guidance and Development Professional.
Active Listening Objectives, Types and Practices.
Active Listening ,[object Object]
Learning Objectives: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Facts ,[object Object],[object Object],[object Object]
Types of listening ,[object Object],[object Object],[object Object],[object Object]
Content ,[object Object]
Critical ,[object Object]
Active ,[object Object]
Definition ,[object Object],[object Object]
In active listening we: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Elements to Active Listening ,[object Object],[object Object],[object Object],[object Object]
Active Listening Skills ,[object Object],[object Object],Acceptance Response
Open Ended Questioning ,[object Object],[object Object]
Repeating ,[object Object],[object Object],[object Object],[object Object]
Paraphrasing ,[object Object],[object Object],[object Object],[object Object]
Clarifying ,[object Object],[object Object],[object Object]
Summarising ,[object Object],[object Object]
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Active Listening