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RWDG Webinar: Data Steward Definition and Other Data Governance Roles

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The role of the Data Steward is critical to the success of a Data Governance program. There are several approaches to Stewardship including assigning people to be Data Stewards, identify existing Data Stewards and recognizing Data Stewards according to their relationship to the data they define, produce and use. However Stewards are only one of several Data Governance roles that must be considered.

In this month’s RWDG webinar, Bob Seiner will discuss several approaches to defining the role of the Data Steward as well as the other roles necessary for Data Governance program success. Data Governance roles must include operational, tactical, strategic and supporting levels of responsibilities. Spend an hour with Bob where he will share a customize-able Operating Model of Data Governance roles and responsibilities.

In this webinar, Bob will discuss:

• Several approaches to defining Data Stewards and Stewardship
• How to select the Stewardship approach that is right for you
• Different levels of Stewards required for a successful program
• An Operating Model of DG Roles that can be molded to fit in any culture
• Why the approach to defining DG roles can make or break the program

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RWDG Webinar: Data Steward Definition and Other Data Governance Roles

  1. 1. 1 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Real World Data Governance Data Steward Definition and Other Data Governance Roles Monthly Webinar Series Hosted by Dataversity Robert S. Seiner – KIK Consulting / TDAN.com July 21, 2016 – 2:00 p.m. EST Robert S. Seiner KIK Consulting & Educational Services, LLC - KIKconsulting.com The Data Administration Newsletter, LLC - TDAN.com
  2. 2. 2 2 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 2 #RWDG @RSeiner • Real-World Data Governance – Monthly Webinar Series – August 18, 2016 – Mastering and Master Data Governance – September 15, 2016 – Successful Data Governance Models & Frameworks – Third Thursday at 2 pm EST – Register On-Line at DATAVERSITY.net or TDAN.com Data Steward Definition & Other DG Roles 2015 Upcoming Webinars
  3. 3. 3 3 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 3 #RWDG @RSeiner • Non-Invasive Data Governance: The Path of Least Resistance and Greatest Success ISBN 9781935504856 / Technics Publishing / Amazon.com • KIKConsulting.com Home of Non-Invasive Data Governance™ • DATAVERSITY Events (with DEBTech International) Data Governance Financial Services Conference September 8-9 – Jersey City, New Jersey Tutorial – Stewarding Financial Data: Five Ingredients for Governance Success Real-World Data Governance In the News
  4. 4. 4 4 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 4 #RWDG @RSeiner • The Data Administration Newsletter (TDAN.com) – Monthly Publication – July 2016 Issue Available – Articles, Columns, Features, Blogs – Published by Bob Seiner – Produced by DATAVERSITY – Subscribe On-Line for Updates – 1st Anniversary Questionnaire – Data Stewardship Column Real-World Data Governance In the News
  5. 5. 5 5 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 5 #RWDG @RSeiner • The role of the Data Steward is critical to the success of a Data Governance program. • There are several approaches to Stewardship including assigning people to be Data Stewards, identify existing Data Stewards and recognizing Data Stewards according to their relationship to data they define, produce, use. • However Stewards are only one of several Data Governance roles that must be considered. • In this month’s RWDG webinar, Bob Seiner will discuss several approaches to defining the role of the Data Steward as well as the other roles necessary for Data Governance program success. Data Steward Definition & Other DG Roles Abstract
  6. 6. 6 6 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 6 #RWDG @RSeiner • Data Governance roles must include operational, tactical, strategic, executive and supporting levels of responsibilities. • Spend an hour with Bob where he will share a customize-able Operating Model of Data Governance roles and responsibilities. • In this webinar, Bob will discuss: – Several approaches to defining Data Stewards and Stewardship – How to select the Stewardship approach that is right for you – Different levels of Stewards required for a successful program – An Operating Model of DG Roles that can be molded to fit any culture – Why the approach to defining DG roles can make or break the program Data Steward Definition & Other DG Roles Abstract
  7. 7. 7 7 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 7 #RWDG @RSeiner • Data Governance is the execution and enforcement of authority … • Data Stewardship is the formalization of accountability … • Non-Invasive Data Governance™ – The practice of: • applying formal accountability & behavior • through a non-invasive framework of roles & responsibilities • to existing and / or new processes • to assure that the definition, production & usage of data • improves regulatory compliance, security, privacy & protection. – Non-Invasive describes how governance is applied to assure non-threatening management of valuable data assets. – The goal is to be transparent, supportive, collaborative. Data Steward Definition & Other DG Roles Definitions
  8. 8. 8 8 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 8 #RWDG @RSeiner • Approaches to Data Stewardship 1. Assign People to be Data Stewards 2. Hire People to be Data Stewards 3. Identify People as Data Stewards 4. Recognize People as Data Stewards Data Steward Definition & Other DG Roles Approaches
  9. 9. 9 9 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 9 #RWDG @RSeiner • Approaches to Data Stewardship – Assign People to be Data Stewards • Over and above existing responsibilities • 2” x 4” approach • You will do this and make time – Hire People to be Data Stewards • Full time equivalents • Bringing in outside knowledge • Existing people don’t have time for this Data Steward Definition & Other DG Roles Approaches
  10. 10. 10 10 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 10 #RWDG @RSeiner • Approaches to Data Stewardship – Identify People as Data Stewards • People are stewards based on existing responsibility • Subject Matter Experts given accountability • Councils and Committees formed – Recognize People as Data Stewards • Steward accountabilities formalized based on relationship to data • Positive connotation / under tone • Everybody is a Data Steward Data Steward Definition & Other DG Roles Approaches
  11. 11. 11 11 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 11 #RWDG @RSeiner • Ten Things to Work On – To determine who everybody is … 1. Per source of data – identify who makes decisions 2. Per data subject area – identify who makes decisions 3. Per system of data – identify who makes decision 4. Data Governance should help accountable people be (held) accountable. 5. Accountable for the definition, production and use of the data. Data Steward Definition & Other DG Roles Approaches
  12. 12. 12 12 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 12 #RWDG @RSeiner • Ten Things to Work On – To determine who everybody is … 6. What value does improving the enterprise view of the data bring? 7. What do we do if “nobody is accountable”? 8. Is that what Management thinks? 9. Then how are decisions made? Are decisions made? 10. Are these people the Data Stewards? Data Steward Definition & Other DG Roles Approaches
  13. 13. 13 13 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 13 #RWDG @RSeiner • Industry Standard for Data Steward – Industry Standard for the definition of a Data Steward – Should there be an Industry Standard – Who should come up with this definition? – Definition of the Data Steward is specific to the Organization Data Steward Definition & Other DG Roles Selecting Data Stewards
  14. 14. 14 14 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 14 #RWDG @RSeiner • Who is a Data Steward? – A Data Steward can be anybody in the organization (business or technical) that defines, produces, and/or uses data as part of their job if they are held formally accountable for what they do with the data. • Data Steward Definition & Other DG Roles – A Data Steward is a person that defines, produces or uses data as part of their job and has a defined level of accountability for assuring quality in the definition, production or usage of that data. Data Steward Definition & Other DG Roles Selecting Data Stewards
  15. 15. 15 15 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 15 #RWDG @RSeiner Data Steward Definition & Other DG Roles Selecting Data Stewards • To Whom the Position Reports – Data Stewards report to who they report to. – Data Steward’s Senior Management must support, sponsor and understand. • Qualifications or Skills needed by the Person – Data Stewards qualify for their position based on their skills. – Data Stewards do not qualify for their positions based on their data skills. • Salary Range – Data Stewards make what they make. – Data Stewards do not get paid extra for stewarding data.
  16. 16. 16 16 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 16 #RWDG @RSeiner Data Steward Definition & Other DG Roles Selecting Data Stewards • Held Formally Accountable for Following the Rules – Definition Rules • New Data Vs Existing Data • Logical & Physical Data Modeling • Recognize the System of Record • Business Glossary – Production Rules • Data from Inside • Data from Outside • Data Movement (ETL) – Usage Rules • Business Rules • Classification and Protection • Compliance and Regulatory
  17. 17. 17 17 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 17 #RWDG @RSeiner • Seiner’s Rules for Becoming a Data Steward 1. A Data Steward can be absolutely anybody. 2. Being a Data Steward describes a relationship to data and is not a position. 3. A Data Steward is not hired to be a Data Steward. 4. A Data Steward does not need to have the title of “Data Steward”. 5. A Data Steward does not have to be told how to do their job. 6. Public or Industry Data Steward Certification is a load of bunk. 7. There is more than one Data Steward for each type of Data. 8. Data Steward training should be focused on “Formalizing Accountability”. Data Steward Definition & Other DG Roles Selecting Data Stewards
  18. 18. 18 18 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 18 #RWDG @RSeiner • Rules for Becoming a Data Steward You may not agree with all of them. You may not agree with any of them. “Nobody or Nothing” approach? “Do Everybody” approach? Data Steward Definition & Other DG Roles Selecting Data Stewards
  19. 19. 19 19 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 19 #RWDG @RSeiner • If “Everybody is a Data Steward” … What is the Incentive to Become a Data Steward? – Question based on the July TDAN.com Column – Get Over It – How do you distribute the carrots? – No need for carrots based on Support, Sponsorship and Understanding – Levels of Data Stewards based on Relationship to Data Data Steward Definition & Other DG Roles Selecting Data Stewards
  20. 20. 20 20 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 20 #RWDG @RSeiner • Recognizing Types of Data Stewards – Operational Data Stewards • Data Definers • Data Producers • Data Users – Tactical Data Stewards • Data Domain Stewards • Enterprise Data Steward • Subject Matter Experts • Data Steward Coordinators • Information Owners (sic) Data Steward Definition & Other DG Roles Levels of Stewards
  21. 21. 21 21 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 21 #RWDG @RSeiner Data Steward Definition & Other DG Roles Levels of Stewards
  22. 22. 22 22 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 22 #RWDG @RSeiner • Recognizing Types of Data Stewards – Operational Data Stewards (Operational Level) • Work in a Business or Technical Unit • Have Hands-On Knowledge of the Data They Use and Used By Their Unit • Define, Produce, Use Data Associated With Their Job Data Steward Definition & Other DG Roles Levels of Stewards
  23. 23. 23 23 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 23 #RWDG @RSeiner • Recognizing Types of Data Stewards – Data Domain Stewards (Tactical Level) • Work in a Business or Technical Unit • Have Hands-On Expertise of a Specific Domain (Subject Area) or Data • Potentially Recognized as the Subject Matter Expert • Potentially Defined in Policy as the Data Trustee • Facilitate Resolution of Issues Pertaining to that Domain of Data • May/May Not Have Decision Making Authority for That Domain of Data Data Steward Definition & Other DG Roles Levels of Stewards
  24. 24. 24 24 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 24 #RWDG @RSeiner • Recognizing Types of Data Stewards – Data Steward Coordinators (Tactical Level) • Work in a Business or Technical Unit • Know Domain Stewards & Operational Stewards Residing in Their Unit • Communicate Effectively w/DG Team, Domain & Operational Stewards Data Steward Definition & Other DG Roles Levels of Stewards
  25. 25. 25 25 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 25 #RWDG @RSeiner Data Steward Definition & Other DG Roles Levels of Stewards
  26. 26. 26 26 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 26 #RWDG @RSeiner Data Steward Definition & Other DG Roles Levels of Stewards
  27. 27. 27 27 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 27 #RWDG @RSeiner Data Steward Definition & Other DG Roles Levels of Stewards
  28. 28. 28 28 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 28 #RWDG @RSeiner • Responsibilities of Everybody (Operational Data Stewards): – Defining the data that will be used by their part of the organization, how that data will be used, and how that data will be managed. – Data Definers – Producing, creating, updating, deleting, retiring, archiving the data that will be managed. – Data Producers – Using data to perform their job and processes. – Data Users – Integrity of data usage. – Everybody Data Steward Definition & Other DG Roles Levels of Stewards
  29. 29. 29 29 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 29 #RWDG @RSeiner • Responsibilities of Everybody (Operational Data Stewards): – Following the rules associated with data they define, produce and/or use. – Producing, creating, updating, deleting, archiving data that will be managed. – Integrity & quality of the data created & updated in their dept or process. – Supporting and sharing knowledge with other stewards. – Communicating new and changed business requirements to those impacted. – Communicating concerns, issues & problems with data to change influencers. Data Steward Definition & Other DG Roles Levels of Stewards
  30. 30. 30 30 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 30 #RWDG @RSeiner • Responsibilities of Everybody (Operational Data Stewards): – Doing what is expected of them in their job while being held formally accountable for how they do it – when it comes to data. – Begs the question becomes – What does it mean to be held formally accountable? Data Steward Definition & Other DG Roles Levels of Stewards
  31. 31. 31 31 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 31 #RWDG @RSeiner • Responsibilities of the Data Domain Stewards: – Responsible for ‘enterprise’ management of a domain of data. – Identified by position (person?) as part of a single business unit, function. – When acting in role of domain steward, affiliation to unit secondary. – Involved/facilitator in cross business unit resolution of issues. – May or not be the authority (decision maker). – Depends on position in the organization. Data Steward Definition & Other DG Roles Levels of Stewards
  32. 32. 32 32 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 32 #RWDG @RSeiner • Responsibilities of the Data Domain Stewards: – Escalating well-documented issues to the strategic level with or without recommendation. – Documenting data classification rules, compliance rules, business rules for data in their domain (may delegate this). – Making certain the rules are communicated to all stakeholders of data in that domain (may delegate). – Participating in tactical work groups (w/other domain stewards, coordinators, operational stewards) for finite periods of time to address specific issues and projects related to their domain and business unit. Data Steward Definition & Other DG Roles Levels of Stewards
  33. 33. 33 33 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 33 #RWDG @RSeiner • Responsibilities of the Data Steward Coordinators: – Act as the point communications person for distributing rules and regulations per domain of data to the operational stewards in their business unit (and making certain that the operational data stewards understand the rules & risks). – Act as the point communications person for their business unit to document and communicate issues pertaining to specific domains of data to the proper data domain steward. – Act as the point person in Common Data Matrix change control. Data Steward Definition & Other DG Roles Levels of Stewards
  34. 34. 34 34 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 34 #RWDG @RSeiner • Responsibilities of the Data Steward Coordinators: – Identify the operational stewards of data per domain for their business unit. This typically requires research and inventory time for the Data Steward Coordinator. – Work alongside the Data Domain Stewards and operational data stewards on specific Tactical Data Steward teams that are set up for the duration of issue resolution or project focused task. – The Data Steward Coordinator typically has no decision making authority but plays a pivotal role in data governance and data stewardship success. Data Steward Definition & Other DG Roles Levels of Stewards
  35. 35. 35 35 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 35 #RWDG @RSeiner Data Steward Definition & Other DG Roles Operating Model
  36. 36. 36 36 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 36 #RWDG @RSeiner TIME Data Steward Definition & Other DG Roles Operating Model
  37. 37. 37 37 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 37 #RWDG @RSeiner TIME
  38. 38. 38 38 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 38 #RWDG @RSeiner Data Steward Definition & Other DG Roles Make or Break Your Program
  39. 39. 39 39 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 39 #RWDG @RSeiner • Get Leadership to concur – That everybody who uses data is accountable. • Isn’t this a given? • Not optional • Data must be protected. Data Steward Definition & Other DG Roles Make or Break Your Program
  40. 40. 40 40 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 40 #RWDG @RSeiner • Get Leadership to concur – That everybody who produces data must be accountable. • For quality • For understanding impact • For gathering all necessary data Data Steward Definition & Other DG Roles Make or Break Your Program
  41. 41. 41 41 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 41 #RWDG @RSeiner • Get Leadership to concur – That everybody who defines data must be accountable. • For following procedure • For sound business definition • For recording metadata Data Steward Definition & Other DG Roles Make or Break Your Program
  42. 42. 42 42 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 42 #RWDG @RSeiner • In this webinar, Bob discussed: – Several approaches to defining Data Stewards and Stewardship – How to select the Stewardship approach that is right for you – Different levels of Stewards required for a successful program – An Operating Model of DG Roles that can be molded to fit any culture – Why the approach to defining DG roles can make or break the program Data Steward Definition & Other DG Roles Summary
  43. 43. 43 43 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 43 #RWDG @RSeiner • Real-World Data Governance – Monthly Webinar Series – August 18, 2016 – Mastering and Master Data Governance Real-World Data Governance Upcoming Webinar
  44. 44. 44 44 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 44 #RWDG @RSeiner • Robert S. Seiner KIK Consulting & Educational Services – KIKconsulting.com The Data Administration Newsletter – TDAN.com Post Office Box 112571, Upper St. Clair, Pennsylvania 15241 412.220.9643, 412.220.9644 (Fax) rseiner@kikconsulting.com rseiner@tdan.com @RSeiner #RWDG Real-World Data Governance Contact Information

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