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RWDG Webinar: Writing Data Governance Policies & Procedures

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A policy is a measured order of principles to guide decisions and achieve rational outcomes. Data Governance requires and delivers a way to get to these outcomes. Writing this policy and the associated procedures properly is paramount to program success.

In this RWDG webinar, Bob Seiner will speak about the core components that make up an effective Data Governance policy and what it takes to gain acceptance of this policy. Creating acceptable organizational policy may be easier than you think.

This webinar addresses:

* Essential Components of a Data Governance Policy
* Crafting Basic Data Governance Policy Principles
* Verbiage and Diagrams to Build a Data Governance Policy
* Why Policy is Necessary for Your Program
* Process and Procedure to Support the Policy

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RWDG Webinar: Writing Data Governance Policies & Procedures

  1. 1. 1 Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG 1 Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Robert S. Seiner KIK Consulting & Educational Services – KIKconsulting.com The Data Administration Newsletter – TDAN.com Real-World Data Governance Writing Data Governance Policies & Procedures Monthly Webinar Series Hosted by Dataversity February 18, 2016 – 2:00 p.m. EST
  2. 2. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 22 #RWDG @RSeiner • Real-World Data Governance – Monthly Webinar Series – Third Thursday of Each Month – 2pm EST – March 17, 2016 – The Data Model as a Data Governance Artifact – Register On-Line at TDAN.com, KIKConsulting.com and DATAVERSITY.net Real-World Data Governance Upcoming Webinar
  3. 3. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 33 #RWDG @RSeiner • Non-Invasive Data Governance: The Path of Least Resistance and Greatest Success ISBN 9781935504856 / Technics Publishing / Amazon.com • KIKConsulting.com Home of Non-Invasive Data Governance™ • DATAVERSITY Events – Enterprise Data World (EDW) April 17-22 – San Diego, CA Advanced Data Governance – Tutorial – Data Governance Information Quality (DGIQ) June 27 – July 1, 2016 – San Diego, CA Assess Your Existing DG Program – Tutorial Data Governance, Privacy and Internet of Things – Session Real-World Data Governance What’s New?
  4. 4. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 44 #RWDG @RSeiner • The Data Administration Newsletter (TDAN.com) – Monthly Publication – February Issue Available – Articles, Columns, Features, Blogs – Published by Bob Seiner – Produced by DATAVERSITY – Subscribe On-Line for Updates • Non-Invasive Data Governance™ – Two Day Public Class – Sheraton @ Historic Station Square – March 21-22 – Pittsburgh, PA – Early-Bird & 3-for-2 Until 2/22 – Register @ KIKConsulting.com Real-World Data Governance What’s New?
  5. 5. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 55 #RWDG @RSeiner Writing Data Governance P & P Session Abstract • A Data Governance Policy is a guide to making decisions and delivering rational outcomes pertaining to the data of your organization. • A Data Governance Program delivers a way to formally get to the outcomes. • Writing policy and associated procedures properly can be paramount to success. • This webinar will cover – – Essential Components of a Data Governance Policy – Crafting Basic Data Governance Policy Principles – Verbiage and Diagrams to Build a Data Governance Policy – Why Policy is Necessary for Your Program – Process and Procedure to Support the Policy
  6. 6. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 66 #RWDG @RSeiner • What is the Purpose of a Policy? Approved and Intended to Influence and Determine Decisions, Actions and Other Matters. Writing Data Governance P & P First Things First
  7. 7. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 77 #RWDG @RSeiner • What is the Purpose of a Data Governance Policy? – Approved and intended to influence and determine decisions, actions, and other matters associated with Data Governance. – Spells out what Data Governance is – Spells out why Data Governance is important and necessary – Spells out that you have a Data Governance Program – Spells out how Data Governance will work – Spells out who has the responsibility for Data Governance – Spells out who supports Data Governance – Spells out when Data Governance will be applied – Spells out how Data Governance will be enforced Writing Data Governance P & P First Things First
  8. 8. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 88 #RWDG @RSeiner • Do you require a Data Governance Policy? … YES! – The Organization is Policy-Driven – Demonstrates Senior Leadership Support – Outlines Who is Responsible and Enforcement of Rules Writing Data Governance P & P First Things First
  9. 9. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 99 #RWDG @RSeiner • Do you require a Data Governance Policy? … NO! – Organization is Not Policy-Driven – Senior Leadership Demonstrates Support in Other Ways – Guidelines Work Better / Enforce Rules Through Guidelines – We already have policies in place for: • Information Security • Privacy • Regulations & Compliance • Data Protection / Classification • Data Sharing • Data Quality – What will a Data Governance Policy add that these don’t address? Writing Data Governance P & P First Things First
  10. 10. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 1010 #RWDG @RSeiner • Components of a Data Governance Policy – Introduction – Data Governance Policy Statement – Data Governance Principles – Data Governance Dimensions Writing Data Governance P & P Essential Components
  11. 11. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 1111 #RWDG @RSeiner • Introduction – Purpose • The Data Governance Policy is designed to manage the creation, transformation, and usage of data and related information owned by or in the care of Company. • Example purposes: – This policy directs the development of common data definitions, standards, requirements and processes. – This policy directs the enforcement of data lines of authority. – This policy assures that the Data Governance Policy Principles defined in this document are fully implemented. Writing Data Governance P & P Essential Components
  12. 12. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 1212 #RWDG @RSeiner • Introduction – Scope • This policy applies to all employees, contractors, temporary employees, consultants, and authorized agents of the Company. • Example scopes: – This policy applies to all data that is managed as an internal asset to Company. – This policy applies to all Personally Identifiable Information (PII) and Personal Health Information (PHI) handled by employees and contractors of the Company. – This policy applies all internally managed data excluding Human Resource data that is not in scope for the Program. Writing Data Governance P & P Essential Components
  13. 13. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 1313 #RWDG @RSeiner • Introduction – Violations • Data and information is a critical component of Company business. • All users must maintain the quality and integrity of these resources. • Violations of this policy may be considered serious breaches of trust, which can result in disciplinary action up to and including termination of employment or contract and prosecution in accordance with applicable federal, state, and local laws. Writing Data Governance P & P Essential Components
  14. 14. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 1414 #RWDG @RSeiner • Data Governance Policy Statement – It is the policy of Company to require that all data defined, produced and used by or in the care of Company be governed as a corporate asset through defined data governance standards and procedures. Writing Data Governance P & P Essential Components
  15. 15. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 1515 #RWDG @RSeiner • Data Governance Policy Statement – This Data Governance Policy will be implemented to formalize how people of the Company behave consistent with the defined Data Governance Principles represented on “The Graphic”. Writing Data Governance P & P Essential Components
  16. 16. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 1616 #RWDG @RSeiner Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services, LLC Used by Permission Only Writing Data Governance P & P Data Governance Policy Principles
  17. 17. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 1717 #RWDG @RSeiner Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services, LLC Used by Permission Only Writing Data Governance P & P Data Governance Policy Principles
  18. 18. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 1818 #RWDG @RSeiner • Data Governance Principles – How Data Governance Is Defined 1. Data is recognized as a valued and strategic enterprise asset. 2. Accountability for Data is clearly defined and enforced. 3. Data is managed to follow internal & external rules & regulations. 4. Data Quality is defined & managed consistently across the data lifecycle. Writing Data Governance P & P Data Governance Policy Principles VERY IMPORTANT SLIDE
  19. 19. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 1919 #RWDG @RSeiner • Principle 1 Data is recognized as a valued and strategic enterprise asset. – Data can have a positive value or negative value. – We all know the positive value data can have. – How can data can negative value? – Recognized meaning … • The Definition of the asset must be governed. • The Production of the asset must be governed. • The Usage of asset must be governed. Writing Data Governance P & P Data Governance Policy Principles
  20. 20. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 2020 #RWDG @RSeiner • Principle 2 Accountability for Data is clearly defined, recorded and enforced. – Accountability is based on a person’s relationship to the data – Relationships Include … • Definer of Data • Producer of Data • User of Data – Everybody is a Data Steward … Get Over It. – Roles & Responsibilities clearly defined and enforced. Writing Data Governance P & P Data Governance Policy Principles
  21. 21. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 2121 #RWDG @RSeiner • Principle 3 Data is managed to follow internal & external rules & regulations. – This principle is not optional. – Internal Data Management and Data Handling Rules – “The Law” – External Regulatory & Compliance Rules – Rules and regulations must be clearly … • Documented • Made Digest-able • Communicated • Enforced Writing Data Governance P & P Data Governance Policy Principles
  22. 22. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 2222 #RWDG @RSeiner • Principle 4 Data Quality is defined & managed consistently across the data lifecycle. – Part of Project Management no matter the Approach • Waterfall Methodology • Agile Methodology • Reactive Issue Resolution – All Phases of Data Management • Data Definition • Data Production • Data Use Writing Data Governance P & P Data Governance Policy Principles
  23. 23. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 2323 #RWDG @RSeiner • Data Governance Dimensions – How Data Governance Is Measured • The following Data Governance Dimensions have been defined as a way to measure the governance of data. – Accessibility – Data accessibility will be defined and managed in accordance with appropriate Business Rules for access and local and Federal Rules and Regulations. – Accuracy – Data should correctly reflect the real world object or an event being described to enable informed decision-making at all levels. – Completeness – All expected, mandatory attributes of data should be provided. – Consistency – Data across the Company should be in synch with the system of record identified and used in all appropriate cases. Writing Data Governance P & P Data Governance Policy Principles
  24. 24. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 2424 #RWDG @RSeiner • Data Governance Dimensions – How Data Governance Is Measured • The following Data Governance Dimensions have been defined as a way to measure the governance of data. – Relevance (Non-Obsolete) – Data managed as an asset must be relevant to the business and retired when obsolete. – Timeliness – Data should be up-to-date, produced in a timely manner and appropriate for the task at hand to support information needs. – Uniqueness – Duplicate data should be avoided (or managed). Writing Data Governance P & P Data Governance Policy Principles
  25. 25. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 2525 #RWDG @RSeiner • Messages for Management – We are already governing data (but we are doing it informally). DG Policy will help to formalize the governing of data. – We can formalize how we govern data by putting structure around what we are presently doing. DG Policy will help to put structure around the governing of data. Writing Data Governance P & P Verbiage for Management
  26. 26. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 2626 #RWDG @RSeiner • Messages for Management – Policy May Be Necessary to Improve: • How We Manage Data Risk & Secure/Protect Data • Data Quality & Provide Quality Assurance • Coordination, Cooperation, Communication Around Data Writing Data Governance P & P Verbiage for Management
  27. 27. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 2727 #RWDG @RSeiner • Messages for Management: – We DO NOT Have to Spend A Lot of Money. In fact … Data Governance only costs the time we put into it. – We need structure. We should consider a Non-Invasive approach. Writing Data Governance P & P Verbiage for Management
  28. 28. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 2828 #RWDG @RSeiner • What We Should Not Tell Management: – Do NOT Sell Data Governance as being A HUGE CHALLENGE. – Emphasize that Data Governance is NOT A TECHNICAL SOLUTION. – Emphasize again that PEOPLE BEHAVIOR IS GOVERNED, Not Data. – Emphasize that Data Governance is an EVOLUTION, NOT REVOLUTION. Writing Data Governance P & P Verbiage for Management
  29. 29. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 2929 #RWDG @RSeiner Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services, LLC Used by Permission Only Writing Data Governance P & P Diagrams to Support Data Governance Policy
  30. 30. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 3030 #RWDG @RSeiner EXISTSNEW Writing Data Governance P & P Diagrams to Support Data Governance Policy
  31. 31. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 3131 #RWDG @RSeiner Writing Data Governance P & P Diagrams to Support Data Governance Policy
  32. 32. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 3232 #RWDG @RSeiner Writing Data Governance P & P Diagrams to Support Data Governance Policy
  33. 33. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 3333 #RWDG @RSeiner Writing Data Governance P & P Procedures to Support Data Governance • Data Governance Procedures – Pet Peeve: Don’t call them Data Governance Procedures. – Procedures that are Governed – Apply Governance to Procedures. – Follow the Data Governance Bill of “Rights”. – Pro-Active and Re-Active Data Governance. – Use Governance Activity Matrix to Apply Governance to Process.
  34. 34. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 3434 #RWDG @RSeiner Writing Data Governance P & P Procedures to Support Data Governance • Govern Data Procedures – Data Access Process – Data Issue Resolution Process – Data Definition / Data Modeling Process – Data Production Process / Big Data Process – Data Usage / Handling / Protection Process – Project Management Involvement Process • Waterfall Methodology • Agile Methodology – Data Retention / Elimination Process – Data Quality Management Process – Metadata Management Process – Glossary, Dictionary and Data Change Management
  35. 35. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 3535 #RWDG @RSeiner Data Dictionary Business Metadata Business Explanation of Data in Systems Data Systems, Databases, Reference (Code) Data, Technical Metadata Vocabulary Semantic Level Terminology Business Language We Use MapstoHowUsed Maps to Multiple Business Term Standard Data Name Business System Data Name Business System Data Name Business System Data Name System Data Name Writing Data Governance P & P Procedures to Support Data Governance
  36. 36. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 3636 #RWDG @RSeiner Writing Data Governance P & P Procedures to Support Data Governance Completed Add/Change Request Form (artifact) Requestor – Officers, Department Management, Directors Requests will be validated and approved by Department Management prior to entering process. Vocabulary Add / Change Request Form Includes Change Detail (artifact) Data Governance Manager (DGM) (role) Return Request To Complete Form (process) Vocabulary Standard Semantic Business Glossary (artifact) Data Governance Steering Committee (DGSC) (role) Initiate Request Through Request Process (process) Deliver Vocabulary Change (process) Utilize Steering Committee (process) Document Change in Vocabulary (process) DataGovernanceMetadataPlatform (artifact) Document (process) Document (process) Document (process) Access to Metadata (process) Validate Request (process) Validate / Approve Request (process) Bi-Weekly Itemized Change Requests & Status Report (process) Initiate Impact Assessment (can require use of additional process*) Vocabulary Add / Change Process Vocabulary Standard Analysis Decision Point Certify Vocabulary Change (process) Requestor – Officers, Department Management, Directors Access to Metadata (process) Should Add / Change to Vocabulary Be Considered? Yes – Follow Vocabulary Rules / Guidelines, Document Vocabulary Change & Complete Process No – Document Change Request, Initiate Vocabulary Request Denial Impact Assessment * vocabulary, data dictionary, data processes
  37. 37. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 3737 #RWDG @RSeiner Writing Data Governance P & P Procedures to Support Data Governance
  38. 38. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 3838 #RWDG @RSeiner Writing Data Governance P & P Procedures to Support Data Governance
  39. 39. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 3939 #RWDG @RSeiner DATA DEFINER DATA PRODUCER DATA STEWARD COORDINATOR DATA GOVERNANCE ACTIVITY MATRIX© MASTER DATA DEVELOPMENT LIFE CYCLE (MDDLC) INFORMATION GATHERING (DOMAIN, SYSTEM, STEWARDS) OPERATIONAL DATA STEWARDS DATA USER DATA DOMAIN STEWARD (or designee) DATA DOMAIN / LOB/FUNCTIONAL AREA ASSESSMENT & REQUIREMENTS PLANNING & ANALYSIS SOLUTION DESIGN SOLUTION DEVELOPMENT SOLUTION TESTING SOLUTION IMPLEMENTATION SOLUTION MONITORING & MAINTENANCE Activity initiated re: this domain, Data Domain Steward is involved in identifying and recording info related Domains, Systems, Stewards per issue or task. Activity initiated re: this domain, Steward Coordinator is involved in identifying Operational Stewards in this LOB/FA that should participate in this work flow. Assure appropriate business meta-data is recorded. Propose alternatives for data definition solution that best fits with defined requirements. Provide input to the development of the data production solution. Provide definition requirements & gathering document. Define data needed to operate business & report results. Test data solution from a definition perspective. Assure that appropriate business meta-data is recorded. Produce user requirements. Use data needed to operate business & report results. Coordinate activities of Operational Stewards including project timelines, status reporting, tactical decision making. Assure appropriate business meta-data is recorded. Provide data definition guidance to build the appropriate solution. Provide data usage guidance to build the appropriate solution. Coordinate tasks associated conducting planning and analysis steps. Propose alternatives for data production that best fits with the data definition solution and defined requirements. Propose alternatives for data usage solution that best fits with defined requirements. Coordinate tasks associated conducting planning and analysis steps. Accept or Resolve solution from the Steward Coordinator. Coordinate activities of all individuals related to development work including timelines, status, tactical decision making. SYSTEM SMEs IT DATA SMEs Test data solution from a production perspective. Assure that appropriate business meta-data is recorded. Test data solution from a usage perspective. Assure that appropriate business meta-data is recorded. Coordinate activities of the Operational Stewards related to testing work including timelines, status, tactical decision making. Coordinate activities of the Operational Stewards related to solution implementation including timelines, status, tactical decision making. Coordinate activities of the Operational Stewards related to solution monitoring & maintenance including timelines, status, tactical decision making. Perform EIS system testing. Assure that appropriate technical meta-data is recorded. Perform EIS data testing. Assure that appropriate technical meta- data is recorded. Coordinate and manage all technical aspects of data solution development. Assure that appropriate technical meta-data is recorded. Coordinate and manage all technical aspects of system solution development. Assure that appropriate technical meta- data is recorded. Coordinate system design with Data Domain Stewards and Steward Coordinators. Coordinate data design with Data Domain Stewards and Steward Coordinators. Coordinate and manage all technical aspects of system planning and analysis with Data Domain Stewards and Steward Coordinators. Coordinate and manage all technical aspects of data planning and analysis with Data Domain Stewards and Steward Coordinators. Coordinate and manage all technical aspects of system assessment & requirements gathering with Data Domain Stewards and Steward Coordinators. Coordinate and manage all technical aspects of data assessment & requirements gathering with Data Domain Stewards and Steward Coordinators. Coordinate and manage all technical aspects of data information gathering with Data Domain Stewards and Steward Coordinators. Assure appropriate technical meta-data is recorded. Coordinate and manage all technical aspects of system information gathering with Data Domain Stewards and Steward Coordinators. Assure appropriate technical meta-data is recorded. Participate in data definition information gathering as needed. Participate in data production information gathering as needed. Participate in data usage information gathering as needed. Coordinate and manage all technical aspects of system solution implementation. Coordinate and manage all technical aspects of system solution monitoring & maintenance. Coordinate and manage all technical aspects of data solution implementation. Coordinate and manage all technical aspects of data solution monitoring & maintenance. Coordinate business tasks associated with solution testing steps. Coordinate business tasks associated with solution implementation. Coordinate business tasks associated with solution monitoring & maintenance. As part of daily job, identify operation data issues pertaining to their domain of data. As part of daily job, identify operation data issues pertaining to their domain of data. As part of daily job, identify operation data issues pertaining to their domain of data. Writing Data Governance P & P Procedures to Support Data Governance
  40. 40. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 4040 #RWDG @RSeiner Writing Data Governance P & P Procedures to Support Data Governance
  41. 41. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 4141 #RWDG @RSeiner Writing Data Governance P & P Is a Policy Necessary for Your Program • Evaluate Data Governance Policy Vs. Data Policy • Leverage Existing Policies – Label Them Governance
  42. 42. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 4242 #RWDG @RSeiner Writing Data Governance P & P Is a Policy Necessary for Your Program • Build a Collection of Data Governance Policies • Build a Collection of Repeatable Procedures that will be Governed
  43. 43. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 4343 #RWDG @RSeiner Writing Data Governance P & P Is a Policy Necessary for Your Program • Leverage Models and Matrices as Part of Policies • Leverage Models and Matrices to Apply Governance to Processes
  44. 44. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 4444 #RWDG @RSeiner Writing Data Governance P & P Wrap Up • Next Real-World Data Governance Webinar – 2pm EST – March 17, 2016 – The Data Model as a Data Governance Artifact • This webinar covered – – Essential Components of a Data Governance Policy – Crafting Basic Data Governance Policy Principles – Verbiage and Diagrams to Build a Data Governance Policy – Why Policy is Necessary for Your Program – Process and Procedure to Support the Policy
  45. 45. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 4545 #RWDG @RSeiner Writing Data Governance P & P Wrap Up
  46. 46. Copyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDG Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 4646 #RWDG @RSeiner • Robert S. Seiner KIK Consulting & Educational Services – KIKconsulting.com The Data Administration Newsletter – TDAN.com Post Office Box 112571, Upper St. Clair, Pennsylvania 15241 412.220.9643, 412.220.9644 (Fax) rseiner@kikconsulting.com rseiner@tdan.com @RSeiner #RWDG Real-World Data Governance Contact Information

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