2. Reconnection / Integration Last Session – Situational Leadership, DISC Behavior Styles, Conflict – Styles & Coaching, Communication Reacquaint yourselves with each other What about last session seemed most relevant/applicable in life over the last few weeks? What was most difficult or resisted? What was most worthwhile and enduring?
3. Building the map of our world Language and behavior What I say Loss of information Our World Vision What I think From reality to language Deduction/interpretation Our perception What I perceive Personal, cultural, neurological filters The reality / the world The facts
4. Communication is a process that takes time! Degree of understanding Shared view Exchange of receipt Begin to test degree of understanding Believe that I (the Other one) have understood Can repeat Did hear Did not hear My world Your world
5. The MASLOW hierarchy Abraham Maslow believe that satisfying just physiological and safety needs is not enough to motivate a person fully. Once these needs have been appeased, there are others waiting to take their place. The Maslow hierarchy can be applied to very aspect of life, and the more ambitious and satisfied the personality, the greater the potential contribution to the organization. Self-realization Achieving individual potential; winning Esteem needs Being well regarded by other people; appreciation Social needs Interaction with other people; having friends Safety needs A sense of security; absence of fear Physiological needs Warmth; shelter; food…
6. Figuring out what employees want A survey of about 1,000 employees from across 7 industries to answer the question: « What things are most important to employees? » A learning activity (N°1) and choice of assignment (N°9) Flexible working hours (N°2) and time off from work (N°7) Personal praise - verbal (N°3), public (N°8) or written (N°10) Increased autonomy (N°5) and autonomy (N°4) in their job Time with their manager (N°6)… … and « cash rewards » ranked 13th in importance to employees! The key to motivating your employees: Ask them what they want!
7. Managing Meetings« Meetings are the primary forum in which team members conduct business and communicate with one another » The eight keys to great meetings Be prepared: preparation is 90% of success Have an agenda: Start on time and end on time (or sooner) Have fewer but better meetings Think inclusion, not exclusion: Maintain the focus Capture action items. Get feedback
29. Managing priorities« If you put first things first, you are organizing and managing time and events according objectives and priorities you established» Whatis the focus of your management?
