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  1. DAVID G. BEL EN P.O. Box 545 Dammam 31421, Kingdom of Saudi Arabia (+966 53) 7078790 dave.belen@gmail.com Application Support / Technical Support Specialist / Desktop Support / VDO (In-Vehicle- Monitoring-System) Technical Support IT support with hands-on experience in project management for technical and intranet application. Web site development and maintenance, and workgroup support. Proven desktop and network troubleshooting skills. Experience in electronic hardware Installation and support. Knowledgeable in:  Hardware and Software Support  First-Level PC Support  Adobe Applications  System Formats / Upgrades  Programming  Biometric Access Control  Basic Networking  Web Hosting  IP cameras  Microsoft Office  Web Development and Designing  VDO (In-Vehicle- Monitoring) Device TECHNOLOGY SUMMARY Networking – LAN/WAN, Windows 2000/ TCP/IP, SQL Server Operating Systems – Windows XP, Windows 2003, Windows Vista, Windows 7 Applications – MS office Suite 2007/2010 (Word, Access, Excel, PowerPoint) Adobe Applications (Photoshop, Illustrator, After Effects, Flash, Dreamweaver) Programming – HTML code, Java, C/C++ Programming, Visual Basic, SQL Electronic and Hardware – Biometric Devices (FS-200, FS-800u), VDO devices (3306/3316, 3507i/3517i) SATAMATICS modem. PROFESSIONAL EXPERIENCE Schlumberger HSE Specialist (March 2011 – Present) Schlumberger limited is the world’s leading supplier of technology, integrated project management and information solutions to customers working in the oil and gas industry worldwide.  Provides support services related to safety and associated environmentalpolicies, procedures and regulations  Provides integrated driver safety solutions to its driver w ishing to embrace high Quality, Health, Safety and Environment (QHSE) standards w ithin the company.  Bringing the ability to trackvehicles of the company at any point in time, in real-time w ithin KSA and Bahrain.  Identifies w ho is the driver of each vehicle in every journey.  Monitors the speed of the driver according to w hich vehicle his using.  A daily support for each segments of the company w ith their respective vehicle  Checks the driver’s information in QUEST if he is competent and capable to driver the vehicle by completing all the driving certifications.  Issues Blue key (Driver Identification) for drivers.  Analyze Speed Tachograph  Commissions and Decommissions of IVMS unit (VDO 3316/3306/3507i/3517imodels) and SATAMATICS modem
  2. Arab Computer System ltd. Hardware Technical Support (January 2011 – March 2011) ACS is the largest Information & Communication Technology (ICT) Company in the Middle East, offering a comprehensive range of solutions and services that cater to the IT needs of Enterprise customers all over the Kingdom.  Provides technical support on Dell supplied products  Supports the customer in all aspects through problem solution  Identifies and provides input on unique customers problem Intellismart Technology Inc. Software Technical Support (May 2010 – Novem ber 2010) Intellismart is providing revolutionary high quality IT products and services that cater all types of enterprises across targeted sectors. Also specialize in the design, development, and customization of business and management software, applications, and systems integration.  Provides technical support on Dell supplied products  Manages IT Services to make sure that our client’s system netw ork including both hardw are and softw are are properly configured and proactively maintained  Monitors and manages of clients’ netw ork ensures the security, performance, and reliability of any computer netw ork  Set up routers, sw itches and access points for client’s internet connection.  Install devices o Biometrics Time & Attendance o Biometrics Access Control o IP cameras CCTV  Install ERP Management system o Timekeeping o HRIS o Payroll o POS o Inventory o Accounting o Distribution o Asset Management o Financial Management o Customized Applications  Presents the products to supplier Accent Micro Products, Inc. On-The-Job Trainee (April 2009 – May 2009) Accent Micro Products, Inc is formed to cover all of the I.T needs encompassing all market sectors, each company growing its own specialization with individual business approach and marketing strategies.  Responsible in the receiving and inspecting of all incoming shipments w ith P.I. and P.O. and report damages and other shortages  Perform regular counts on incoming and outgoing inventory  Responsible in preparation, filing and retrieval of documents related to transaction, invoice, checklist, records and maintain archived records for review  In charge in the sorting, filing and distribution of invoices and import entries and official receipts  Perform general duties in w arehouse
  3. EDUCATION TERTIARY EDUCATION Bachelor of Science in Applied Mathematics with Information Technology Far Eastern University Manila, Philippines 2006 – 2010 SECONDARY EDUCATION International Philippine School in Al Khobar Al Khobar, Kingdom of Saudi Arabia 2002 – 2006 ELEMENTARY EDUCATION International Philippine School in Al Khobar Al Khobar, Kingdom of Saudi Arabia 1996 – 2002 TRAININGS AND SEMINARS ATTENDED PHP AND MYSQL WORKSHOP Far Eastern University September 2008 INFORMATION TECHNOLOGY SEMINAR Far Eastern University Conference Center August 2008 WEB STUDIO MACROMEDIA DREAMWEAVER Informatics Computer Institute,Philippines April 2008 UPGRADING MATHEMATICAL SKILLS Far Eastern University January 2008 BASIC ADOBE PHOTOSHOP CS (GRAPHICS I) International Philippine School in Al Khobar January 2005 – March 2005 CHARACTER REFERENCES References available upon request I hereby certify that the above information is true and correct to the bestof my knowledge and belief. ___________________ DAVID G. BELEN
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