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NLP for business analysts

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NLP for business analysts

  1. 1. NLP for Business Analysts mind-reading your way to project success David Morris
  2. 2. introductions
  3. 3. who is this for?
  4. 4. WII FM what’s in it for me
  5. 5. my journey with NLP
  6. 6. exercise
  7. 7. what is NLP?
  8. 8. Natural Language Processing meet Anna Hi, I’m Anna, IKEA’s online assistant. How can I help you today? What does NLP mean?
  9. 9. NLP is...
  10. 10. science of excellence
  11. 11. user manual for the mind
  12. 12. studying structure of subjectivity
  13. 13. conscious application of unconscious skills
  14. 14. modelling
  15. 15. modelling in NLP trigger end statebehaviour outcomes
  16. 16. modelling success
  17. 17. what is success 20111987
  18. 18. what does success look like for you?
  19. 19. modelling correlations outward patterns of behaviour
  20. 20. internal patterns of thought
  21. 21. how can we think about what we do so that we achieve success more consistently
  22. 22. Neuro Linguistic Programming
  23. 23. neurology
  24. 24. communication
  25. 25. conditioning
  26. 26. NLP is not...
  27. 27. just for therapists
  28. 28. stage hypnotism
  29. 29. aping body language
  30. 30. How is NLP useful for BAs?
  31. 31. He aha te mea nui o te ao? He tangata! He tangata! He tangata!
  32. 32. all about people
  33. 33. underlying competencies
  34. 34. behavioural skills
  35. 35. what does that get me?
  36. 36. applying NLP
  37. 37. cornerstones of NLP
  38. 38. communication
  39. 39. unconscious mind conscious mind pre-conscious mind
  40. 40. communication model Filters Model State Behaviour Response Stimulus Outcomes Triggers
  41. 41. exercise
  42. 42. our models of reality
  43. 43. exercise
  44. 44. sensory awareness
  45. 45. sensory acuity
  46. 46. body language 58% 35% 7% physiology tonality words
  47. 47. exercise
  48. 48. rapport
  49. 49. what is rapport?
  50. 50. establishing rapport Before you criticise someone, you should walk a mile in their shoes That way when you criticise them, you have a mile head start and they are barefoot
  51. 51. exercise
  52. 52. exercise
  53. 53. outcome-oriented
  54. 54. goal-setting
  55. 55. values
  56. 56. exercise
  57. 57. what is a goal
  58. 58. SMART goals
  59. 59. goals with POWER
  60. 60. exercise
  61. 61. exercise
  62. 62. flexibility
  63. 63. hierarchy of ideas
  64. 64. chunking?
  65. 65. example of chunking doing cinema opera artsy ballet popular
  66. 66. chunking for analysis
  67. 67. recap on chunking
  68. 68. exercise
  69. 69. reframing
  70. 70. content vs context Half full? Half empty? I’m thirsty!
  71. 71. exercise
  72. 72. wrapping up
  73. 73. NLP is open and still evolving
  74. 74. certification
  75. 75. training in NLP
  76. 76. questions linkedin.com/in/DavidJCMorris twitter.com/#!/DavidJCMorris david@DavidJCMorris.com DavidJCMorris.com
  77. 77. thank you linkedin.com/in/DavidJCMorris twitter.com/#!/DavidJCMorris david@DavidJCMorris.com DavidJCMorris.com

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