1.
Effectiveness of

2.
Welcome to today’s Webinar
Implementing 70:20:10 - A demonstration of a Proven Support Solution:
We will be starting shortly at 12:00pm GMT
Using the question box on the right hand side please let us know
why you are joining us today
Please insure you have entered your audio PIN, otherwise you may not be able to
hear the webinar
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3.
Housekeeping
Questions
• Question box
• All on mute
• Raise your hand
• Q&A at end
Post Webinar
• Webinar Recording
• Webinar Slides
• Free Trial Access
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4.
Today’s Team
Julie Ibbott
Moderator
David Nichol
Presenter
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Adel Woodward
Technical Support

5.
Implementing 70:20:10
A demonstration of a Proven Support Solution:
David Nichol
Business Development
@davidnichol
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6.
• 70:20:10
• Performance Support
• Toolkit for Managers
• User Journeys
• Q&A
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7.
Can you remember a great learning
experience you have had?
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8.
Who said: “For the things we have to learn
before we can do them, we
learn by doing them”
Lord Sugar
Aristotle
W. Churchill
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JFK

9.
70%
On the Job Experience
20%
10%
Informal
Learning
Formal
Learning
Source: Charles Jennings
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10.
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11.
Where is your organisation on
the 70:20:10 journey?
– Research Phase
– Looking to implement in the near future
– Already implemented
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12.
Why do organisations implement 70:20:10 ?
Cost
Timeliness
•
•
•
•
•
•
•
•
Training Facilities
Trainer
Travel Expenses
Employees out of
office
No ‘Just in Time’
Finding knowledge
Access to experts
Remembering Stuff
A need to learn at the speed of
the business
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13.
What you need to think about when
Implementing 70:20:10:
• The Tools
• The Practices
• The Techniques
• Managers to be
involved
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14.
Within L&D we simply need to provide our
people with:
Resources
Time
Channels
eLearning
Classroom
Performance
Support
Communities
You Tube
At Work
At Home
On the Go
Desktop
Laptop
Mobile
Tablet
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15.
• Who said:
“Never memorise something
that you can look up”
M. Thatcher
S. Jobs
B. Johnson
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A. Einstein

16.
Performance Support
- Providing Support at the
Moment of Need
“Never memorise something
that you can look up”
Albert Einstein
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17.
Performance Support
- Providing Support at the
Moment of Need
Bob Mosher
Conrad Gottfredson
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18.
5 Moments of Learning Need
New
More
Apply
Solve
Change
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19.
23%
“Managers with best
practice performance
support tools at their
fingertips can deliver a
23% increase in
organisational
performance”*
*BIS Leadership & Management in the UK: The key to Sustainable Growth, July 2012
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20.
• Available to over
1 million
Leaders & Managers
• Customisable
• Just in Time
• Anytime, Anywhere
• Over 2,000 separate
resources
• Over 50 Topics
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21.
• Quality Charter
• Content Updated
Monthly
• Team of Experts
• Variety of Thought
Leaders
• Accessible for All
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22.
16 Content Types
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23.
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24.
How to Guides
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Audio
•
•
•
•
•
Interviews
Exercises
Podcasts
Productivity Tools
Transcriptions
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26.
Video
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27.
Templates
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28.
User Journeys
Katie
Sean
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29.
Katie
• New Project
• Not much experience
• Access at work to:
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30.
Task 1:
Fundamentals
Infograph
Project Scope Template
How to Guide
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31.
Task 2:
Implementation
Key Ideas:
Tools Available
Best Practice
Exercise:
Project Life Cycle
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32.
Task 3:
Evaluation
Case Study
Exercise:
Lessons Learn
Evaluation Template
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33.
Sean
•
•
•
•
Recently Promoted
Not office based
Make Presentation
Access at home to:
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34.
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35.
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37.
Presentation Day
• On Train
• Last Minute Nerves
• Downloadable App
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38.
Out of Hours Usage (5pm – 9am)
• Over 50% via Mobile
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39.
What is the key area your
managers require support on
at the moment?
–
–
–
–
–
Leadership
Developing People
Operational Skills
Personal Effectiveness
Other
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40.
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41.
Thank You
&
Any Questions?
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42.
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43.
For Free Trial Access
Contact us on:
08451 707 700
info@elearningconsortium.com
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