7421 Frankford Road, #2616 214-280-9873
Dallas, TX 75252 email@example.com
SENIOR COMMUNICATIONS LEADER
Articulate and engaging communicator blends multiple writing styles and editing skills with a deep knowledge of
communications touch points and technologies. Strong people skills forge indispensable bonds with internal
partners and customers. Project management experience and attention to detail bring projects across the finish
line. Discretion and leadership skills shine in high-profile situations. Dynamic speaker connects with the audience
while connecting the dots.
HEWLETT PACKARD ENTERPRISE, Plano, Texas 2015-2016
Global Sales Operations
Communications Strategist, 2015-Present
Advise and consult on communications and sales enablement strategies in support of the HPE Sales and Account
Management organizations – a global and mobile team of 7,000 employees.
Work directly with the SVP-Global Sales Operations and senior management on messaging that aligns with
business objectives and promotes team deliverables – present in $250 million in annual sales.
Drive awareness and adoption of team deliverables by securing space in key stakeholder communications
vehicles, including webcasts, newsletters and stand-alone emails.
Review and approve organizational announcements, SharePoint and Intranet content with a heavy focus on
editing, proofreading and rewrites.
Manage all components of monthly department newsletter, including the creation of a new section to improve
employee engagement and boost morale – Circulation: 300.
Coordinate and manage executive town halls, global webcasts and online chats.
Cultivate executive relationships and navigate approval processes.
JPMORGAN CHASE, Dallas, Texas 2006-2015
Communications Manager, 2014-2015
Managed high-profile communications projects focused on the customer experience. Worked collaboratively
across the consumer division to improve internal and external communications.
Managed the Communications Strategy Forum, a cross-functional team focused on strategies to address
high-impact customer issues such as large security breaches and mass credit card reissues.
Supported the “Voice of Chase,” a company-wide initiative to communicate clearly and concisely to customers
like a neighborhood bank. Managed and distributed quarterly updates across the consumer lines of business.
Facilitated the Customer Communications Council, a team of senior communicators who maintained the
quality of correspondence to Chase customers. Led the conversion of 8,000 letters to Voice of Chase style.
Wrote for cross-business projects, negotiated editing and navigated the approval process of Business, Legal
and Compliance stakeholders.
Coached junior writers and teammates on writing and communications strategy.
Organized and hosted town hall meetings.
Crisis Communications Manager, 2012-2014
Wrote business-critical communications to senior executives about high-priority technology issues that affected
large numbers of customers. Distilled complex technology topics into actionable messaging for a global audience.
Gathered the key information, drafted an executive summary, confirmed accuracy, gained stakeholder
approvals and distributed to 350 managers within one hour. Known internally as “Communications
Firefighters,” the team provided 24-hour coverage, including overnights and weekends.
Advised and consulted on document messaging for other teams across the consumer division.
Wrote compelling employee recognition stories for company Intranet – Average readership: 5,000.
DAVID WEINER PAGE TWO
Chase Commerce Solutions
Communications Manager – Sales Division, 2009-2012
Delivered timely communications to teams in the Sales organization of 500 people. Served as cross-functional
point person for all employee communications and liaison to the department heads who interfaced with Sales.
Managed and executed all “Business Development Alert” messages, the primary communications vehicle.
Created, launched and managed the division’s Change Management process.
Prepared weekly update to CEO and division President.
Created the “Business Development Spotlight” – a quarterly communication that recognized top performers.
Organized and coordinated division town hall meetings.
Program Manager, Partnership Development, 2007-2009
Built and cultivated profitable alliances with association and franchise partners. Drove customer acquisition and
retention strategies that delivered strong sales growth and return on investment. Position served as the
“quarterback” for all partner communications, presentations and issue escalations.
Managed top partner to 33% growth through development of comprehensive marketing strategy – a first for
this 15-year lodging partner. 2008 sales volume exceeded $1 Billion. 2009 Partner of the Year.
Created dynamic partner marketing strategies and value propositions that erased “commodity” perception
while focusing more heavily on the Chase brand.
Led business reviews and strategic planning meetings with C-Level executives and senior managers.
Sales Trainer, Learning & Development, 2006-2007
Developed and delivered custom training and curriculum to sales reps and relationship managers.
Delivered selling skills training to inside telesales teams, generating new cross-sell revenue.
Hosted monthly webinars to Middle Market sales teams to build knowledge and solidify industry leadership.
VOLCANIC RED COFFEES, Scottsdale, Arizona 2005
Senior Business Development Manager
Developed sales strategy for roaster and supplier of high-grade coffees to the Natural and Organic food channel.
Employed both strategic and tactical planning as sole salesperson for start-up business.
FULL SPECTRUM LENDING, Plano, Texas 2001-2004
Assistant Vice President, New Business Development
Led extensive national campaign to market a new business relationship between the two production divisions of
Countrywide Home Loans.
Created customized marketing plans to help loan officers boost referral volume with their counterparts.
Delivered presentations to mortgage and realtor groups to drive new referrals in top metro markets.
Grew the business from 100 to 1,000 funded loans per month.
FRITO-LAY, INC., Plano, Texas 1996-2001
National Training and Development Manager, 1998-2001
Developed 300 salespeople across the U.S. and Canada.
Developed and facilitated week-long, comprehensive training classes for all levels of employees.
Created and launched a new Frontline On-Boarding process for all U.S. sales teams.
Frito-Lay, Inc., Los Angeles, California
Foodservice Territory Manager, 1996-1998
So Cal Rookie of the Year 1997. Achieved 125% increase in sales through foodservice channel.
San Diego State University – Bachelor’s degree in Journalism