This document discusses the problems caused by false alerts from website monitoring services. It notes that while monitoring is useful for knowing when a site goes down, false alerts can cause administrators to ignore real issues, distract from important work, and create unnecessary anxiety. Choosing a high-quality monitoring solution that verifies issues across multiple locations can reduce false alerts. Paid services tend to provide more reliable monitoring compared to free options.

1. False Website Downtime Alerts Are More
Than a Nuisance
Davis J Martin
Writer at Alertra, writes on website monitor
& site monitoring features

2. There are many advantages offered by using website monitoring service.
One of the big advantages of a monitoring solution is that it helps in
freeing up time of key people from regularly monitoring the status of the
website manually. This time could be used by key people to perform
higher value addition assignments. Not only that a good automated site
monitoring service can do the job with better consistency and tirelessly
24/7 and 365 days of the year. That is something that human beings
cannot match.

3. Many Issues with False Alerts from Website Monitoring Services
Despite its many advantages, there is one area that is problematic with
site monitoring solutions. Poorly designed, programmed with inferior
infrastructure send false website downtime alerts. There are many issues
with false website downtime alerts sent to key personnel or online
business owners.

4. • They cause website administrators to become lax about downtime
alerts
• False alerts distract key people from other important work
• False alerts cause unnecessary anxiety.
• Creates a bad impression of the service provider
• Wastes human capital that is in short supply in good growing
businesses
The issue with false alerts is significant and it cannot be ignored by any
good business that is serious about the performance of their website.

5. The benefit of the Website monitoring is that you get to know when
your site is down. Due to the importance of downtime, you will stop
doing other activities to attend to downtime. This disruption from other
important work becomes a nuisance if false alerts are received. Superior
website monitoring tools avoid false alerting by verifying first if multiple
locations are reporting the problem. Reducing false alerts is a big benefit
to you, but the provider needs to have a sophisticated and better
solution to deliver this benefit. So evaluate the providers properly and
choose a good solution that will avoid false alerts but warns you when
any of the features of your site is actually not performing as expected.
Website Monitoring Should Avoid False Alerts

6. The danger of using a low quality website monitoring tool, especially
those that are free is that you could get a lot of false alerts. Responding
to an alert requires you to stop doing an activity mid-way and look at
the website issue immediately. Over a period of time, when you
repeatedly get false alerts, you may start ignoring alerts as the previous
warnings were false. However, such behavior becomes problematic
when your site genuinely experiences downtime. At such times, you
create a bad user and brand experience for your visitors for an extended
period of time. Considering the importance of downtime to ensure the
financial and marketing outcomes for your business, it is a no brainer to
choose a high quality website monitoring provider.

7. Many of the false alerts in website monitoring services are because of
inferior functionality and infrastructure. This is many times caused by
free providers who have no incentive to either increase the quality of
their service or quality of the infrastructure. As the saying goes, you get
what you paid for.
Paid services are far more serious about delivering superior outcome
with comprehensive, well thought out solutions and use better
infrastructure. All these efforts help in significantly in reducing false
alerts.
Importance of Choosing a Good Website Monitoring
Service

8. Alertra is a leading provider of website monitoring and alerting services.
Alertra website monitoring service for website downtime, checks the
availability and performance of website and other internet connected
devices. Alertra for uptime monitoring tracks websites for uptime and
provides timely alert notifications & detailed reporting about the site
status. We offer monitoring service to all sizes of businesses from small
businesses to Fortune 500 companies. For web monitoring service
details visit us at https://www.alertra.com.
Thank you for spending your precious time in reading this article.
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