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Training proposal power point

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Business proposal to establish adquate training to achieve company goals

Publicado en: Empresariales
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Training proposal power point

  1. 1. Jennifer DeGutis
  2. 2.
  3. 3. Are we achieving our goals?  Customer Satisfaction Sales Associate Job Satisfaction Inventory loss Profit
  4. 4. Benefits of Training  Increased Customer Service Increased Sales Increases employee knowledge & skills Employee Job Satisfaction/reduced turnover Reduced inventory losses Increased sales = increased PROFIT!
  5. 5. Current Training  2 hour orientation Orientation Survey Store tour E-learning ( If available for position) Buddy with current associate Give them a schedule
  6. 6. Current Results  Unknowledgeable Associate Inconsistent Customer Satisfaction scores Inconsistent Sales Growth Poor inventory Results High turnover Unhappy associates Low morale and self esteem
  7. 7.
  8. 8. Proposed Training  3 days Clear job expectations & description Training modules for each position Customer Service Focus Job Shadowing Training Evaluation Training follow-up & Coaching
  9. 9. Return on Investment  Knowledgeable Associate Consistent Customer Satisfaction Scores Steady sales growth Repeat Customers Lower inventory losses Turnover Reduction PROFT!!!!

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