2. Why are we here?
Our Objective
My goal is to provide you with
contemporary sales skills and
techniques that will build your
confidence, increase your enthusiasm
and improve the quality of your lead
generation and increase the success of
your sales calls in order to maximize
profitability
3. Sales at AIESEC – Our
products
• Global Internship Program
• Global Cummunity Development
Program
•TEAM MEMBER Programme
• TEAM LEADER Programme
10. Generate:
Creating Sales Leads
(Aka – Networking)
How Do You Find Them?
Know your prospects
Use the archives
Call the right people
Have the right attitude
Say the right things
Ask the right questions
Listen to and respect the answer
11. Determine
Spotting Good Sales Prospects
MMoney To Buy A Authority To Buy DDesire To Buy
• Know what a good prospect looks like
• Qualify your leads
• Choose Carefully
13. Prepare:
Have your Sales Dialogue
READY!
• Know who you are talking to
• Decide on your approach
• Always carry your collaterals and
business cards
Use every opportunity in your personal and
professional life to make a new contact
14. Building your relationships
• Know your client
• Know your sector
• Know recent local
developments that may effect
your sector
STAY TUNED IN!
15. Basic ( but
EFFECTIVE!! )
Sales Tips and Techniques
• There are two kinds of customers…
-Those who know they need your services
AND
-Those who may not need it now but will in the future
16. • Listen to the emotional side of your prospect
• Focus on their needs and objectives
• Use language that focuses on them
• Help them see the bottom line
• Find out their priorities
• Know your prospect
• Focus on why they should buy
17. • Sell the benefits NOT the products
• NEVER rush the sale
• Know your products and the market – BE A RESOURCE
• Only promise what you can deliver
• No false promises – EVER!
• Follow through with promises
Storage
Pet Shipment
Transportation Shipment and Storage
Attention: You have to get the attention of your prospect through some advertising or prospecting method.
Interest: Build their interest by using an emotional appeal such as how good they will look to their boss when they make this deal that will save the company thousands of dollars!
Desire: Build their desire for your product by showing them its features and letting them sample or test-drive it.
Conviction: Increase their desire for your product by statistically proving the worth of your product. Compare it to its competitors. Use testimonials from happy customers.
Action: Encourage the prospect to act. This is your closing. Ask for the order. If they object, address their objections. There are then many variations of closing techniques that can help get the business.
How do we do that?
How do we show we are better and different?
We don’t want to compete with others we want to STAND OUT
Call on Cheryl to give examples of Delhi Network volunteering – get people away from always doing the direct sell and get them to build relationships which will be profitable in time
Measure each potential lead against the “ideal” lead.
Are most characteristics present in both?
Are there enough similarities for you to spend your valuable time on the lead?
What is the likelihood of you converting the sale?
Have a 2-3 minute elevator speech – if you have time get them to try it.
Always ask lots of questions – but not like a interview
Know about the community, their challenges and be prepared to empathise