1. DEEPAK CHIGAL Contact: +91-9501111905
Email: Deepak.deep27@gmail.com
Summary
A dynamic, spirited and experienced IT professional capable to multi-task in a fast paced environment while meeting
critical deadlines and maintaining quality metrics. Possess good communication and verbal skills. Target oriented
self-driven professional with ability to work well in Cross-functional teams.
Technical Skills
Database : SQL
Operating Systems : Windows
Database Tools : SQL Developer
Programming Languages : Html, PHP, CSS, SQL, And Java script
Office Tools : MS Office 2013
Business Object Tools : SAP Business Objects
Other Areas of Knowledge : XML
Work Experience
Employer: Basware Corporation, Chandigarh
• Designation: Technical Consultant.
• Tenure: March 2016 till Present
• Responsibilities:
o Providing solutions to integration and implementation teams in Pre and Post deployment process.
o Taking ownership of incidents based on different products and applications supported by Basware.
o Managing customer and partner relations by providing on time and proper resolution to the
problems raised by them.
o Handling other responsibilities like providing RCA’s, taking handover from the deployment and
implementation teams.
o Handling issues for both SaaS and License customers.
• Technologies/Tools: XML, SQL, ERP, IIS server, Citrix.
Employer: Zscaler, Chandigarh
• Designation: Jr. Software Engineer.
• Tenure: June 2014 till Feb 2016.
• Responsibilities:
o Analyze web traffic going through Zscaler Cloud.
o Designing of web pages.
o Improve existing URL and web content classification and cloud Apps Analysis.
o Analyze UN-categorized content and improve coverage.
o Scripting and automation of content classification work flow.
o Work with QA automation testing to improve Zscaler cloud’s content classification accuracy
and reliability across releases and updates.
Employer: Netlex Technologies, Chandigarh
• Designation: PHP Developer.
• Tenure: Dec 2013 to June 2014.
• Responsibilities:

2. o Development of Websites.
o Handling Back end and front end.
o Handling database.
Technologies/Tools: C, C++, HTML, PHP, CSS, SQL, JAVA SCRIPT
Academic Qualification
• Bachelors of Technology in Information Technology from IGCE, Punjab Technical University (2009-2013).
• Senior Secondary (12th) from Gian Jyoti Public School, Mohali affiliated to C.B.S.E board.
• Secondary (10th) from Gian Jyoti Public School, Mohali affiliated to C.B.S.E board.
Language Skills
• English: Excellent proficiency in reading, writing & speaking.
• Hindi: Excellent proficiency in reading, writing & speaking.
• Punjabi: Excellent proficiency in reading, writing & speaking.
Personal Details
• Date of Birth: 27.Aug.1991
• Marital Status: Single.
• Reference: Available (On Request)
Acknowledgement: I hereby certify that all the information furnished above are true and correct to the best of my
knowledge and behalf.
(Deepak Chigal)