1. Dermot Quigley
12 Balclutha Crescent
Madora Bay WA 6210
M: 0478 376 777
E: dermot_quigley@yahoo.com.au
CAREER PROFILE
I am a motivated and committed professional with an extensive employment background across the
community services sector incorporating justice, homelessness, child protection, drug and alcohol and
mental health.
With demonstrated leadership skills, I possess expertise in developing and implementing individually
tailored support packages that meet the complex and multifaceted needs of clients. My key capabilities
include case planning, outreach support, crisis care, personal development, service coordination and
resource management. I hold a comprehensive understanding of the issues underpinning the
provision of community services, including relevant standards, frameworks and industry legislation.
I demonstrate high level consultative and negotiation skills, maintain strict levels of confidentiality and
work within my scope of practice. I strive to provide exceptional care to my clients, and enjoy working
with and contributing to a team of multi-disciplinary professionals.
My career objective is to secure a challenging community leadership role in which I can continue to
broaden my knowledge base. I desire to succeed with an organisation that has strong ethical values
and actively encourages career growth.
INDUSTRY QUALIFICATIONS
2015 Postgraduate Certificate in Restorative Practices
University of Ulster
2010 Bachelor of Science in Youth & Community Work
University of Ulster
2010 Diploma in Working with Substance Misusers
Open College Network
2007 Diploma in Community Youth Work
University of Ulster
TRAINING AND CERTIFICATIONS
• Licensed Life Coach
• Licensed Mediator
• Working with Children Check
• Current First Aid Certificate
PROFESSIONAL MEMBERSHIPS
• Member of the Australian Institute of Welfare & Community Workers
Dermot Quigley – 0478 376 777 1
2. EMPLOYMENT HISTORY
Oct 2016-Current Aboriginal Mens Domestic Violence
Case Manager
Outcare Perth
RESPONSIBILITIES • Taking referrals from Prison Service
• Doing Prison Visits
• Supporting Clients in the community
• Employment Support
• Social Support
• Link in with Culturally Appropriate services
• Data/input into client management system
• Taking part in stakeholder/partner meetings and events
Nov 2015-Oct 2016 Mental health Services Manager Community First -
RESPONSIBILITIES • Manage the day to operations of the Mental Health service workers
• Manage Finance's
• Supervise Staff
• Implement policies & procedures
• Manage a fleet of cars
• Implement new client management recording systems
• Manage referrals
• Engage with Community Partners
• Engage with NDIS co-ordinators
• Develop client plans
• Manage change
• Promote the Organisation in the media
2013 – March 2015 Rural Outreach Youth
Worker
Western Education & Library Board (WELB)
RESPONSIBILITIES • Trained and developed new employees and volunteers in company policies
• Coordinated departmental budgets and consulted with management on
funding
• Managed a complex client caseload and supported youth with mental health
or homelessness issues
• Established and maintained youth groups in accordance with statutory
guidelines
• Planned and facilitated personal development courses, residential summer
programs and community events
• Referred carers and family to relevant community agencies and support
networks
• Administrative tasks including preparation of reports, document control and
records management
• Participated in case planning meetings with staff, human services
professionals and relevant stakeholders
• Committed to strict confidentiality standards, operated ethically and within the
scope of practice
• Collaborated with internal and external agencies to achieve client outcomes
2013 Youth Worker – Student
Support
SMYL Community College Mandurah 98
Mandurah trc
RESPONSIBILITIES • Provided case management and support services to students facing a broad
range of social issues
Dermot Quigley – 0478 376 777 2
3. • Established a youth and behaviour management program and implemented
best practice initiatives
• Completed comprehensive assessments, planned, recommended,
implemented and monitored case plans to manage student safety, welfare and
wellbeing
• Attended case conferences with students and implemented appropriate
strategies to manage conflict
• Provided early intervention, alternative dispute resolution and appropriate
referrals to other government and non-government agencies and specialist
providers
• Encouraged and supported young people to maintain positive behaviours and
a productive school life
• Developed policies on behaviours and monitored overall outcomes for the
school
• Worked with culturally and linguistically diverse (CALD) clients and
demonstrated respect for diversity and sensitivity
• Ensured compliance with education policies, procedures and WHS protocols
2012 – 2013 Homeless Support Worker Calvary Youth Services Mandurah 40 Sutton
st Mandurah
RESPONSIBILITIES • Provided case management and critical care services to individuals facing
social issues including homelessness, lack of social support, mental health
and hardship
• Developed and implemented individually tailored support packages with the
goal of obtaining accommodation
• Completed comprehensive assessments and implemented case plans to
manage youth safety, welfare and wellbeing
• Provided early intervention, alternative dispute resolution and appropriate
referrals to other government and non-government agencies and specialist
providers
• Adopted behaviour management and conflict resolution strategies and
facilitated training in life skills
• Provided opportunities for social development and recreational activities
• Undertook administrative functions and reporting to ensure the maintenance
of current and accurate records
• Worked with culturally and linguistically diverse (CALD) clients and
demonstrated respect for diversity and sensitivity
2012- 2013 Support Worker Youth Action Northern Ireland
RESPONSIBILITIES • Worked collaboratively with isolated young men who no longer attended
mainstream school
• Provided access to qualifications, work experience and training opportunities
within the community
• Completed therapeutic group work and one on one mentoring and coaching
sessions
• Discussed behaviour responsibility, motivation and attitudes in achieving
redirected behaviour
• Examined personality structures, relationship issues and adjustment
problems, underlying causes and consequences
• Presented and completed necessary documentation for accreditation 'OCN'
courses
• Built relationships within the community and maintained a presence across
other community organisations
PREVIOUS
EMPLOYMENT
Position Title Organisation Duration
Key Worker ASCERT Drug &
Alcohol Service
1 year
Dermot Quigley – 0478 376 777 3
4. Employment Officer NI Association of the
Care and
Resettlement of
Offenders (NIACRO)
10 months
Youth Justice
Development
Worker
Donegal Youth
Services
2 year
Mentor/Manager Opportunity Youth 3 years
Peer Educator The Nucleus 4 years
Youth Leader St Joseph’s Youth
Club
7 years
COMMUNITY INVOLVEMENT
• 2014 – 2015: Independent Councillor for Derry City & Strabane District Council
• 2013 – 2014: Elected member of Derry City & Strabane District Council
REFEREES
Tony McRae
Chief Executive Officer
IBN Corporation
P: (08) 9140 0900
E: ceo@ibngroup.com.au
Geraldine Porter
Superintendent
Victoria Police
M: 0411 232 498
E: geri0873@gmail.com
Donnie Sweeney
Service Manager
NIACRO
P: 00442871264555
E: donnie@niacro.co.uk
Gary Harte
Manager – Young People’s Mentoring Project
Opportunity Youth
P: 00447749 443437
E: gary.harte@opportunity-youth.org
Dermot Quigley – 0478 376 777 4