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Radio Advertising
Executive Summary
Advertising in general expresses the positioning. Powerful advertising is the result
of powerful planning. Great ideas and great ad campaigns don’t just pop out from no
where, they are built on the key communication points that motivate sales.
Radio is entirely a medium of sound, which evokes smells, sensations and visual
images which brings the listeners imaginations into play.
Radio advertising is one of the tools of advertising which is effectively used for
communication and positioning. It is one of the foundations for effective and successful
advertising. Radio can be used effectively for advertisement since it can target the large
audience because of its high reach. Radio is good at increasing awareness about the brand
and business and helping in building the brand image.
But all this was only for pure academic purpose. With the advent of television
radio lost its popularity and thus its purpose with the marketers. This led to sharp declines
in the proportion of advertisement spending on radio as compared to other media.
But then came the governments order on liberalization and privatization. This
brought about loads of changes in the world of radio broadcasting in India. Prominent
and established companies entered the business of FM Broadcasting.
FM broadcasting has breathed a new life into the medium of Radio in the past few
months. Could radio now think this as a new phase of its life or a re-birth? Of course yes,
people are today talking only Radio---- Radio Mirchi, Radio City, RED, Go and WIN.
One will find people with radio sets of different shapes and sizes listening to their
favourite music on roads, in hotels, even the bidi shops aired on any of the music
channels. The radio channels are now vying against each other to provide their best to the
listeners
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Radio Advertising
However one can see that although radio is an excellent medium it has been used
to its full potential and various efforts should be taken to improve it as with proper
direction radio can reach heights as it is the cheapest and a very good medium.
Objective
Through this project my objective has been to understand the following
• To find out about the current scenario of the radio industry.
• The reasons for a stunted growth of the industry
• The various steps in radio advertisement
• Realizing the needs and wants of consumers and fulfilling them
• What the various radio stations have to offer the masses.
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Radio Advertising
Research Methodology
Through this project I have made an effort to understand the advertisng tool called
radio advertising which is being increasingly recognized by marketers as a powerful tool
that helps in finding new customers and retaining the existing ones at a much lesser cost.
Primary Research:
The aim of primary research was to understand radio advertising as it is seen in
the corporate world. To understand this I have taken two interview from different fields.
Mr. Madhav Joshi who is currently working in Leo Burnett who helped me
understand what all goes into the making of a radio advertisement.
The mode of interview used was an informal one where he answered my
questions on one to one basis.
Also Mr. Sudarshan Sahe the senior marketing manager of Radio City gave me an
interview and helped me in trying to understand as to how the station works and looks
after the needs of its consumers
Secondary Research
The aim of secondary research was to understand as to why radio advertising has
been able to grow at a considerable rate as compared to the other media.also the fall out
of radio in the last decade .
It was also undertaken to understand how radio advertising is done and what re
the current players in the market.
Secondary data collection method: desk research
Secondary data collection sources: internet, books, newspaper articles
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Radio Advertising
Introduction
Old media don’t’ die! They just bounce back in new avatars. Not so long ago
radio had been written off as fuddy-duddy, down market and not so cool. Television and
later “new media” were touted to being the media of the future. But thanks to technology
radio is making a comeback. In fact, in its new avatar-fm-radio is all set too become the
hippest, coolest and most with -it medium.
FM radio is a new entity altogether and has to deal with new market dynamics.
Media owners dealing with new markets will virtually have to draw up their strategies as
they go along, create programming that is new, innovative and grab away eyeballs from
TV sets and make them tune into their radio sets. It’s a whole new challenge and
competition is never far away. Ad revenues will also not be easy to come by, as
advertisers will expect media players to put their money where their speakers are before
they commit large sums of money towards radio advertising. The other challenge for
radio in attracting advertisers is the nature of the medium-radio has always considered
being a reminder medium. The involvement of listeners to radio is low, Vis a Vis
television or print media.
However in spite of the various challenges the emergence of private FM stations
is certain to increase the quantum of radio advertising in the country , much like satellite
channels did to the quantum of television advertising in the country. That should open up
a vast new market of consumers-100 million Indian households own an estimated 150
million radios, outnumbering television sets 3:1.
The geographical area covered by radio in India in India is as high as 98 percent
and the penetration level is approximately 97 percent. But FM presently covers only 17
percent of the area and 21 % of the population of India through transmitters. Currently
radio has just 2 percent of the 9000 crore Indian advertising market according to an
Arthur Anderson’s survey. Globally depending on each country, radio has a 5 % to 12 %
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Radio Advertising
of the advertising cake. On the higher side are countries like the United States with 13 %,
Canada with 12.7% and Spain with 9.1%. FM station executives are not forthcoming
on multi-platform strategies as yet. Given that radio has penetrated into 100 million
homes and a FM set costs around Rs. 50/- FICCI estimates FM’s share up from the
present 1.5 percent to 5 % in five years. They have also forecasted that revenues from
radio advertising in India will be Rs. Rs. 1200 crores by 2005 and Revenue of radio
services is expected to rise to Rs 689 crore by 2008 at a CAGR of 30 per cent.
While TV is a family medium, radio is personalized. Also advertising of certain
product seems to work very well while some might not. For example, cellular phone
service or auto related products would have a good impact when advertised on radio is
primarily known as a “drive time” medium most people who turn in are doing so while
commuting. Thus the potential if FM is better is bigger town, as the car population is
much bigger. This would be the key when evaluating the medium. Also one must not
forgot that radio continues to be a medium that has tremendous reach among the poor and
marginalized sections of society.
With the coming of more channels, and the emergence of lifestyle advertising,
radio will become a push and pull medium. As said earlier, is not just making a comeback
but is being reincarnated into a new avatar.
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Radio Advertising
Some Basic Technical Knowledge
Any radio setup has two parts:
• The transmitter
• The receiver
The transmitter takes some sort of message (it could be the sound of someone's
voice, pictures for a TV set, data for a radio modem or whatever), encodes it onto a sine
wave and transmits it with radio waves. The receiver receives the radio waves and
decodes the message from the sine wave it receives. Both the transmitter and receiver use
antennas to radiate and capture the radio signal.
When you listen to a radio station and the announcer says, "you are listening to
91.5 fm “what the announcer means is that you are listening to a radio station
broadcasting an fm radio signal at a frequency of 91.5 megahertz. Megahertz means
"millions of cycles per second," so "91.5 megahertz" means that the transmitter at the
radio station is operating at a frequency of 91,500,000 cycles per second. Your fm
(frequency modulated) radio can tune in to that specific frequency and give you clear
reception of that station. All fm radio stations transmit in a band of frequencies between
88 megahertz and 108 megahertz. This band of the radio spectrum is used for no other
purpose but fm radio broadcasts.
Common frequency band includes the following…
• AM radio - 535 kilohertz to 1.7 megahertz
• FM radio - 88 megahertz to 108 megahertz
AM radio has been around a lot longer than FM radio. The first radio broadcasts occurred
in 1906 or so, and frequency allocation for AM radio occurred during the 1920s. In the
1920s, radio and electronic capabilities were fairly limited, hence the relatively low
frequencies for AM radio. FM radio was invented by a man named Edwin Armstrong in
order to make high-fidelity (and static-free) music broadcasting possible. He built the
first station in 1939, but FM did not become really popular until the 1960s.
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Radio Advertising
Royalties
FM is primarily a music channel, so the question of royalties is relevant. The
Indian Protographic Record Society (IPRS) and Phonographic Performance (P) Ltd.
(PPL) are supposed to hold all the rights of royalties. They are demanding Rs. 1,500 per
hour (as against Rs. 100 per hour, at which they are supplying music to AIR), PPL is
demanding a royalty of Rs. 250 per hour of needle time, the actual duration of a piece of
music. The IPRS is demanding Rs. 100 per hour. The IPRS claims royalty for the original
composers and authors of music.
Cost - Aspect
A Licencee pays Rs. 6000/- per hour.
Add Rs. 1,500/- for the music.
Add Rs. 3,000/- for the technology, salaries and other expenses. An hour long
show thus costs Rs. 10,500.
10 - Minutes have been set aside for advertising. One minute is reserved out of
10 - minutes for social awareness advertising.
Thus, advertising time available for sale is 9 - minutes.
In other words, 18 advertisements each of 30 seconds can be accommodate in an
hour.
This is the high target. Besides the tariff card should be modest, considering the
limited range and listenership supposing a 30 - seconder costs Rs. 500 at prime time for
18 such spots, the total revenue generated is Rs. 9000/- . Another estimate puts the
production cost of an hour long programme around Rs. 6,000/-. Add Rs. 6,000/- of the
licensee fee to AIR.
Studio hiring costs are between Rs. 500 - Rs. 1000 an hour. The total expenses
are thus Rs. 12,500 to Rs. 13,000 per hour.
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Radio Advertising
Advent of Format Radio
The arrival of 'Moving Pictures' with sound and then 'Television' were expected to
be the death knell for 'Radio'. However Radio has not just survived repeated predictions
of its demise but grown tremendously. It has benefited listeners and advertisers alike and
earned the status of a 'Constant Companion'... What allowed Radio to accomplish this
feat? Read on for the long journey the Radio industry has covered thus far.
It was way back in 1895, that Guglielmo Marconi invented an antenna to send and
receive radio signals. It took quite a while before Reginald Fessenden developed the first
radio receiver in 1913. However, experts give a lot of credit to David Sarnoff who
actually conceived what is called as the "radio music box". It was Sarnoff who suggested
that radio should be mass-produced for public consumption. His persistence paid off in
1919 when such sets were available for general purchase. This saw the beginning of what
was later looked on as the 'Golden Age of Radio'.
Early 1920s saw the launch of commercial radio. People in households would
gather around the radio to listen to their favorite programs much as they do today with
TV. Radio became the first medium delivering entertainment to the masses in their
homes. The 1st paid announcement on radio was a 10-minute capsule from Howthorne
Court; a Queens based Real Estate Company. This era was characterized with 'block
programming' wherein radio offered something to everyone. News, drama, sports; live
musical recordings would be presented in 30 or 60-minute programs. A network soap
opera could be followed by a 15-minute newscast followed by one hour of a concert.
Then in the 1950s TV began to catch the public's attention. Audiences were
charmed by the audiovisual experience of TV. A large number of popular shows moved
from radio to TV. That was not all, as the radio industry was also losing a large number
of talented staff to TV.
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Radio Advertising
At this point in time, radio experts discovered an opportunity that only radio could
provide. They realized that radio was the only medium that could be used while doing
other things, like getting dressed for work, cooking a meal, traveling to office, studying
and more.
Radio turned 'local' and moved to what is known in the industry as 'Format'
programming. This era also spawned two of radio's greatest strengths: immediacy and
local service. Format radio strategy was based on providing the same kind of
entertainment to a selected audience, throughout the day, seven days a week.
As the story goes, Storz and McClendon used to frequent a local malt shop, which
had a jukebox. They observed that the customers would usually come and play the same
songs that they liked, over and over again. In fact, the staff serving these people would
end up playing just the same songs even when the shop was closed.From this insight
emerged the "Top 40" format or the "Contemporary Hit Radio (CHR)" format were the
most popular hits would be played on a higher rotation.
This led to a change in the way radio time was being sold. Sales people shifted
from selling programs to selling commercials. It also led to a shift in the way radio
programs were scheduled. As radio was being used as a background medium of
entertainment, it had to be relevant to the listener at every point of time in the day. The
shows therefore had to be reflective of various day parts in the life of the listener.
Irrespective of the form it came in, format radio definitely made radio not just
survive the onslaught of TV but also made it grow tremendously. Being the only medium
that could be carried and used wherever you are, it could update you about your world
throughout the day while providing you with the entertainment you like all the time.
Radio became "The Constant Companion".
The total number of radio sets at the time of independence in 1947 was a mere
275000.at that time a radio receiver used to be a status symbol in this country. But today
its possession is taken for granted. According to estimates, there are radio sets in about
105 million households in the country.
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Radio Advertising
History of Indian Radio
For more than 4 decades, the Government of India did not permit private radio
stations to broadcast in India. Then history changed its course. In 1993, the Government
allowed private FM operators to 'buy' blocks (chunks) on All India Radio, prepare
programming content, book commercials from advertisers and broadcast the whole lot.
Within 4 years, (1997-98), the FM Radio advertising and sponsorship business grew to
Rs. 93 crores with Times of India's Times FM & Mid-Day Group's Radio Mid-Day
becoming the main players.
Then, in June 1998 the Government, through its electronic media regulatory body
Prasar Bharti, decided not to renew contracts of private FM operators.Not surprisingly,
the advertising revenue fell by 50% within a year!
This time, the Government gave the green light to privatize radio in India. July 6,
1999 was the historic day when the Government announced that 150 new FM channels
would be licensed across 40 cities.
And in 2000, the Government auctioned licenses for private FM channels to
bolster the revenue. And the focus on metros was evident in the bidding. Expecting to
collect Rs 800 million from auctioning 108 licenses, the government had to actually face
mass withdrawal of bidders because of the huge license fee. A handful of serious bidders
chose to remain.
In response to the Government's offer, many companies bid for the licenses to
operate in key markets. But the going was not so easy. Many gave up, unable to shell out
the high license fee. For instance, the bidding price for the Mumbai license was
reportedly to the tune of Rs 9.75 crore. Others dropped out saying the business was not
viable. So, in effect, the competition shrank, players consolidated and the Government
extended its deadline. Today, there are roughly 10 players who will operate
approximately in 37 cities across the country.
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Radio Advertising
The government collected close to Rs 4.6 billion as license fee for the privately
run FM radio channels in 40 cities. New Media Broadcasting, a Zee Group company,
which focused mainly on the smaller towns, won the largest number of bids.
The first round of bidding - for 76 channels in 26 cities, garnered close to Rs 3.5
billion. The government got the highest bids - Rs 97.5 million from each of 10 broadcast
companies - for stations in Mumbai. Interestingly, the bids for Hyderabad and Nagpur
came next, each for Rs 77.2 million and Rs 74 million, respectively, while the bids for
Delhi were Rs 71.2 million each
Radio is expected to follow the growth of the Television industry, which grew
rapidly following the entry of private players
Currently, FM coverage in India is restricted to just 17% of the country,
compared to 89% of All India Radio (AIR).
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Radio Advertising
Players in Different Centers
Company Location of Centers Number of
Centers
Bid amount for
first years
license (Rs.
crore)
Entertainment
Network [India]
Delhi, Mumbai, Calcutta,
Chennai, Ahmedabad,
Bhubaneshwar, Cuttack,
Hyderabad, Indore,
Jabalpur, Lucknow, Pune
12 43.87
Hitz FM Calcutta 1 1.00
India FM Calcutta 1 1.00
Living Media Delhi, Mumbai, Calcutta 3 17.87
Mid Day
Broadcasting
Delhi, Mumbai, Chennai 3 20.17
Millennium
Broadcasting
Delhi, Mumbai, Chennai 3 20.17
Music Broadcasting Delhi, Mumbai, Nagpur,
Bangalore, Patna,
Lucknow
6 41.37
Sumangali
Publications - Sun
TV
Chennai, Coimbatore,
Tirunalveli
3 9.87
Vertex
Broadcasting
Calcutta, Indore, Bhopal,
Vishakapatnam
4 2.90
Udaya TV - Sun TV Vishakapatnam 1 0.50
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Radio Advertising
Incidentally, Music Broadcasting became the first firm in India to commence
private FM broadcast from Bangalore in July.
Licence Fee and revenue sharing model
Currently, FM players pay annual licence fees, which go up by 15 per cent every
year. Private FM radio sector would shift to a revenue-sharing model from the existing
licence fee regime. However, revenue-sharing also exists in the media sector. The
objective is to “make FM radio a success story”. It’s better to keep the revenue-sharing
figure low than to have a failed project. There has been debate on whether to recommend
a revenue-sharing structure or a fixed amount for a period of 10 years; it is firm on
revenue-sharing now. Revenue-sharing will follow payment of a one-time entry fee
through a process of bidding. Revenue-sharing figure is quite low at around 4 %.
While the private FM players had sought revenue-sharing in the band of 2-2.5 per
cent, the panel has fixed it at 4 per cent.
Setting up new radio stations
After the second round of privatization, the number of FM radio stations targeted
is around 300 to 400. The panel also suggested that players wanting to enter the sector in
the second round of licensing need to have a technical viability clearance by a financial
institution on the financial viability of the project. It has also recommended to the
government to release additional spectrum for the use of FM radio companies so that the
number of companies operating in one centre can go up.
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Radio Advertising
Future of Radio Industry
FM Radio can play its part in building a stronger business future for India.
Providing free-to-air local broadcasts of music and entertainment, helpful information -
traffic advisories, community announcements and public service messages provide a real
value-added service. But at current levels of advertising support, each radio station is
reeling under the brutal financial impact of high costs. With more players in the fray the
FM radio industry would grow and also enhance the government’s yield from licensing
radio naturally.
The new India deserves an active private FM radio sector. It can provide a level
playing field with benefits for listeners, for advertisers, employment & career options.
Spearhead the government objective of growing the FM radio business in India.
With the government ready to reduce the license fees it will help in attractingnew
palyers like reliance which had earlier backed out only due to the entry fees.also
government allowing foreign players to enter he Indian market it will help the industry
grow. Virgin group has already started exploring the Indian market for suitable partners.
various radio stations are coming up with IPO for example Radio Mirchi thus helping
them expand.
The future looks bright as the reach of radio is expected to raise post the increase
in the number and quality of players in the industry. It is on the basis of these key drivers
of growth, it is being predicted that radio's share in the total advertising pie will see an
increase in the medium term. There are an estimated 150 million radio sets across the
country. The Rs 1.6 billion industry is reported to be growing by 31 per cent every year
and should touch the Rs 6.2 billion by 2007, with revenue rising at 23 per cent annually.
Also, though radio has only a 2 per cent share in the Rs 6,000 crore Indian advertising
market, advertising spending is expected to amount to Rs 500 crore this year.
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Radio Advertising
SWOT Analysis
Strengths:
• Recently, the government has agreed upon revenue-sharing model, which is 4 %
for the growth of the radio stations. So that they can develop themselves well
because this industry is still in an introduction stage.
• The success of private FM stations, and reveals that radio listenership habits have
changed considerably; not only are listeners tuning into it more often but also
sticking to radio for longer hours everyday.
• The advertisers, who would depend on word-of-mouth, pamphlets, brochures or
ads in local supplements of newspapers, are welcoming the opportunity.
• Radio is considered as a background medium, because people can listen to radio
anytime and anywhere they want. It is also a free medium.
• 90% of India has access to radio which is unmatched by any other media.
• Radio also reaches to uneducated village folk who do not read print publications.
At the places where the literacy rates are low where people hardly read
newspapers and radio is the only medium that they can understand. They can’t
afford a TV set. Therefore radio is more popular.
• Radio is the least cost medium and it helps to reach mass audience with various
backgrounds. Radio offers its reach frequency and selectivity at one of the lowest
costs per thousand and radio production is relatively inexpensive.
• Radio is considered as a medium where the “Proximity to purchase” is very high.
• Radio is a complement to another media. Therefore, other media or the advertisers
or agency can use this medium for brand recall.
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Radio Advertising
Weakness:
• One of the major weaknesses of Radio is that there is very less differentiation in
the programmes that are aired. Most of the stations plays much of the music that
is played consist of Hindi Film songs, and therefore it is difficult to differentiate
between the programmes of the different channels.
• Fragmented Audience - the large number of the audience in India is fragmented in
various remote places. And therefore, the percentage of listener tuned to anyone
station is likely very small.
• No proper research available - research is very important for any advertising
segment. Research is the main base to attract client and get more revenue. But, in
India there is no proper research is available. Many stations are conducting their
own research which can be biased.
• Radio-only nature of radio communication is a tremendous creative compromise.
An advertiser whose product depends on demonstration or visual impact is at a
loss when it comes to radio. And like its radio message creates a fleeting
impression that is often gone in an instant. Many advertisers think that without
strong visual brand identification the medium can play little or no role in their
advertising plans.
• Increase in listenership numbers but no increase in ad revenue. This is the
situation that every radio channel is facing.
• Short commercials
Opportunities:
• Getting copyright licenses from the government for running mega events which
are aired on the AIR radio station and have been restricted to be aired on other
private stations.
• Launching a radio station with 24-hour news channel
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Radio Advertising
• Tie-ups with BEST or railway authority for playing the FM in train and in bus.
• The launch of Private Radio FM has managed to create a set of ‘New Listeners’
for the medium
• The new radio stations which will come in future they can have venture with the
college or university campuses. And can play their station which will exclusively
provide with the information relating to that university/college campus.
• With the coming of the many more new players in the radio industry each
channels can position themselves quite different from others, like, if some station
is targeting the health conscious people then their programming strategy will vary
accordingly. And then it is easier for the advertisers also to decide on which
channel to advertise.
• Allowing private FM players to start news and current affairs programmes.
• One has to constantly innovate, and that is the challenge. Brand building is thus
much more difficult. At the same time, we are very bullish, and gung-ho about
this whole enterprise.
• Leaves huge scope for innovation in local market
Threats:
• The biggest threat to private radio industry players is ALL INDIA RADIO. AIR is
the biggest player in India because of its reach, low charges, government channel
etc…
• Because of the new government policies there will be more number of stations
and then competition will also increase. This is one of the biggest threats it faces.
With no particular differentiation in the music. So, there is a fear of losing its
brand loyalty.
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Radio Advertising
Advertising in India
India has been among the fastest growing economies in the world, with a nominal
GDP CAGR of 9.94% over the last 10 years (1995-2005). The nominal GDP for fiscal
2005 was Rs. 30,636 billion. According to CSO estimates nominal GDP growth for fiscal
2006 is estimated at 10.9%. There is a correlation between the economic growth rates of
a country i.e. the nominal GDP growth rate, and growth rates of the advertising industry
The Indian advertising spends, as a percentage of GDP, is 0.34%, which lags behind
other developed and developing countries
During fiscal 2005, the gross advertising spend in India is estimated at Rs 111
billion, and is expected to grow at 14.2% to reach Rs. 127 billion by fiscal 2006
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Radio Advertising
Segmentation in advertising
The five key industry segments comprise print, television, radio, cinema, and
outdoor. These different segments within the industry are at varying stages of growth and
corporatization
Media Spends as % of Total Ad Spend
Year Print TV Radio Cinema Outdoor Internet
2000 49.0% 39.3% 2.5% 0.5% 8.4% 0.3%
2001 48.4% 40.6% 2.7% 0.4% 7.5% 0.4%
2002 47.2% 41.9% 2.9% 0.7% 7.0% 0.4%
2003 46.6% 43.0% 2.9% 0.7% 6.5% 0.4%
2004 46.3% 43.7% 2.9% 0.6% 6.0% 0.3%
The Indian television industry has grown rapidly, especially since 1991, which saw
the beginning of satellite broadcasting in India. This growth was also aided by the
economic liberalization program of the Government. The growth of the satellite
television audience saw proliferation of a number of satellite television channels offering
more choices to media buyers and consumers of entertainment. Thus, the television
broadcasting business, which started off as a single government controlled television
channel, now has over 300 channels covering the Indian footprint, resulting in growing
ad spends on this medium. Reforms and proliferation of private players were the key
reasons for this rapid growth of the share of television in the advertising industry.
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Radio Advertising
Radio Advertising
Radio is still the king when it comes to getting your music. The best way for a
new band to get heard by the public and record label executions is over the airwaves.
Paradoxically, radio currently has only a 2.9 per cent share of the total advertising
pie in India. Globally, depending on country, radio has a 5 per cent to 12 per cent share of
the advertising cake. On the higher side are countries like the United States, with 13 per
cent, Canada, with 12.7 per cent and Spain, with 9.1 per cent.
Companies that advertise on FM channels today such as Hindustan Lever (HLL),
Dr Morepen, Amul, Castrol, Santro, Britannia, Parle, DSP Merrill Lynch etc are
dominating the advertising on each one of the FM channels, be it Radio Mirchi, Go 92.5
Red 93.5 or Radio City.
Today, 70 per cent of the advertising comes from big-budget, national advertisers
and the balance 30 per cent comes from retail. It is a known fact that retail advertising
will grow because radio presents the perfect advertising medium for local businesses in a
local environment. But national advertisers are also operational in the local market,
implying that it is as important to them as it is to a retail advertiser, if not more.
Nevertheless, it is undeniable that radio can be integral in exposing a new artist,
new product or services to new fans and taking a local market to a national level.
Accordingly, it is extremely difficult to obtain meaningful airplay. Putting it bluntly,
successful radio promotion revolves around making and managing relationships.
Radio promotion is an art that demands a certain style you may simply neither
have nor desire to cultivate. On top of that, it can take a great deal of time to make all the
contacts and connections that are required for successful radio promotion.
Advertising agencies that control the national picture will be slow to move on to
radio for creative reasons. They have people who love to make television commercials,
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Radio Advertising
but don't have anybody who knows how radio works. Here, only about 2.9 per cent of the
money spent by advertisers goes to radio, and up till now, all of that went to ALL INDIA
RADIO.
However, in revenue terms, money from advertising has gone up. Revenue from
commercials on AIR, including on Vividh Bharti and Primary Channel (including FM)
rose from Rs 393 million in 1990, to Rs 808.4 million in 2000, & Rs. 600 crores in 2002,
representing a growth of about 7.5 per cent per annum.
A clear advantage that radio has is that it can easily target city-based
audiences. This makes sense if the advertiser, like a food chain that is opening an outlet
in Mumbai, wants to target a specific audience. In such cases, it does not make much
sense to advertise on TV, and the print medium is too expensive. Radio is the best bet for
such small-scale promotions. It is also aptly suited for local promotions, and once
audiences can be targeted, it has tremendous potential to eat into local mediums.
Consumer opinions
The evidence from the qualitative research is that young people feel their local FM
station is aimed at people like them, but the advertising is not - they feel, probably quite
correctly, that most advertising is aimed at adults.
Because radio is a real-time intrusive medium, they have to sit through the full length of
any ads which are for irrelevant products. There was evidence of three sorts of memories:
Relevant : This includes Ads which mentioned areas or names of specific interest, e.g.
films, outlets selling favoured brands, concerts
Vague/ not relevant: This includes memories of ads for local garages, cars and
insurance companies - little or no specific detail remembered
Sonic Brand Triggers: Much evidence of children's ability to pick up on musical
Sonic brand Triggers (SBT’s) and sing them out loud.
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Radio Advertising
Pros and Cons of Radio Advertising
Every medium has special strengths and weaknesses that makes it more or less
suited to special marketing problems of specific advertising. There is no one medium
which is ideal for advertisers or every situation. Radio has a number of characteristics
that makes it an ideal vehicle for numerous advertisers as either a primary or secondary
medium. Also, there are certain disadvantages of this media which need to be considered.
Advantages of Radio
1. Largest Reach and Frequency
Radio offers an excellent combination of reach and frequency. The average adult
listens more than 3 hours a day, radio builds a large audience quickly and a normal
advertising schedule easily allows repeated impact on listener. 90% of India has access to
radio which is unmatched by any other media. Radio is not only the medium of hearing
news but also is a source of entertainment and advertising for the rural masses. Radio also
reaches to uneducated village folk who do not read print publications. At the places
where the literacy rates are low where people hardly read newspapers and radio is the
only medium that they can understand. They can’t afford a TV set. Therefore radio is
more popular.
2. Broadly Selectivity
Specialized radio formats with prescribed audiences and coverage areas enable
advertisers to select the market they want to reach. From a marketing perspective, radio
has the ability to reach prospects by sex, age group, ethnic or religious background,
income group, employment category, educational level or special interest with a format
that adds even greater dimensions to its already strong personal communication
environment.
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Radio Advertising
Radio’s high overall reach and its ability to provide numerous formats make it a
multifaceted medium. Because of the relatively low cost of production, advertisers are
able to adapt commercials to the various stations then buy, a strategy that would normally
be prohibitively in television.
3. Cost –Efficiency
Radio is the least cost medium and it helps to reach mass audience with various
backgrounds. Radio offers its reach frequency and selectivity at one of the lowest costs
per thousand and radio production is relatively inexpensive. National spots can be
produced for about one tenth the cost of a TV commercial, and local stations often
produce local spots for free. Also, radio ads can be produced very quickly.
4. Creativity and Flexibility
Radio is the most flexible medium because of very short closing periods for
submitting an ad. This means an advertiser can wait until close to an air date before
submitting an ad. With this flexibility of simple formats such as voice only can be created
almost immediately to reflect changing market conditions or advertisers can take
advantage of special events or unique competitive opportunities in a timely fashion.
Radio also offers timeless, immediacy, local relevance and creative flexibility.
The personal nature of radio, combined with its flexibility and creativity, makes radio the
choice for numerous product categories. Copy changes can also be made very quickly.
While radio may be one-dimensional in sensory stimulation, it can still have
powerful creative impact. Radio has been described as the theatre of the mind. The
musical formats that attract audiences to radio stations can also attract attention to radio
ads. Audiences that favor certain music may be more prone to an ad that uses
recognizable, popular songs.
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Radio Advertising
5. Proximity to Purchase
The mobility of radio and its huge out - of - home audience gives the medium an
advantage enjoyed by few other advertising vehicles. In the competitive environment
facing most companies, it is imperative that brands achieve consumer reinforcement as
near as possible to the purchase decision. Radio’s daily frequency offers scope for
continued messages and hence the consumers are more likely to remember that product
and consumer lend up buying that product.
6. As a Complement to Another Media
In some cases, radio is the primary medium for local advertisers. However for
national advertisers and most large local and regional firms, radio is most often used as
complementary medium to extend the reach and frequency of primary vehicles in their
advertising schedule.
A fundamental marketing strategy for radio has been its ability to successfully
work with other media to increase reach and frequency or to reach non-users and light
users of other media. The radio industry realizes that the bulk of its revenue comes from
advertisers who use radio as a secondary medium.
7. A personal medium
The human voice is the most personal means of communication. Radio gives the
advertisers the opportunity to take advantage of the right combination of words, voices,
music, and sound effects to establish a unique “one-on-one” connection with prospects
that lets you grab their attention, evoke their emotions, and persuade them to respond.
Radio can be targeted by lifestyle formats and is more efficient than other media
from a cost and production standpoint. As a result many advertising agencies will move
their budgets into radio.
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Radio Advertising
Disadvantages of Radio
1. Misunderstanding
Sometimes there might be a misconception regarding the radio ad as it is only
heard. In television the chances of such misconception is less, as it is audio as well as
visual.
2. Poor Radio Attentiveness
Just because radio reaches audiences almost everywhere does not mean that
everyone is paying attention. When a consumer is listening while doing some work or
traveling in a car, he or she often switches stations when an ad comes and divides his or
her attention between the radio and road.
3. Fragmented Audiences
The large number of stations that try to attract the same audience in a market has
created tremendous fragmentation. If a large number of radio stations compete for the
same audience, advertisers who want to blanket the market have to buy multiple stations,
which may not be cost effective. However, in radio’s quest to continue to fine tune its
reach, some advertisers wonder if radio is offering too many narrowly defined options.
For those product categories with broad appeal, it is difficult to gain effective reach and
frequency without buying several radio stations and networks.
4. Chaotic buying procedures
For an advertiser who wants to include radio as a part of national advertising
program, the buying process can be sheer chaos. Since national networks and syndicated
broad cast do not reach every geographic market, an advertiser has to buy time in
individual markets on a station-by-station basis. This could involve dozens of different
negotiations and individual contracts.
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Radio Advertising
5. Short Lived and Halfhearted Commercials
Radio commercials are brief and fleeting. They can’t keep like a newspaper or a
magazine ad. Radio must compete with other activities for attentions, and it does not
always succeed. Only 20 % of time availability restricts the frequency of message
exposure.
6. Creative Limitations
The audio-only nature of radio communication is a tremendous creative
compromise. An advertiser whose product depends on demonstration or visual impact is
at a loss when it comes to radio. Many advertisers think that without strong visual brand
identification the medium can play little or no role in their advertising plans.
7. Limitations of Sound
Radio is heard but not seen, a drawback if the product must be seen to be
understood. Some agencies think radio restricts their creative options.
8. RJ needs training
It is very important that the Radio Jockey is trained enough to deliver the ad.
Sometimes the voice really matters. If the voice is irritating then there is a chance that the
campaign may flop.
9. No proper research available
In India, there is no proper research has been available on the area of radio
listening, which will be very helpful for the advertisers to decide them on advertising
plan and budget and other matter. Therefore, there could be a problem for the marketers
in the sense that they might advertise on wrong channel at a wrong time.
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Radio Advertising
Types of Radio Advertising:
1. Network
Advertiser may use one of the national radio networks to carry their messages to
the entire national markets simultaneously via stations that subscribe to the networks
programs. Networks provide national and regional advertisers with simple administration
and low effective net cost per station. The advantage is less paper work and lower cost
per station. Disadvantage includes lack of flexibility in choosing affiliated stations the
limited no. of stations on a networks roster and the long lead times required to book time.
2. Spot Radio
Spot radio affords national’s advertiser’s great flexibility in their choice of
markets, stations, airtime, and copy. They can tailor commercials to the local market and
put them on the air quickly – some stations will run a commercial with as little as 20
minutes lead time.
3. Local Radio
Local times denote radio spots purchased by a local advertiser for local market. It
involves the same procedure as national spots. Radio advertising is either live or taped.
Most radio stations use recorded shows with live news in between .Likewise, nearly all
radio commercials are pre recorded to reduce cost and maintain broadcast quality.
4. Sponsor Programme
Here the advertiser sponsors the whole or part of the programme. The RJ
informs the audience about the sponsored company throughout the programme.
5. RJ Mention/What’s On Mention
Here the Radio Jockey [RJ] informs the audience the information given by
advertiser about the new product launch, sale, exhibition going on at certain place etc.
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Radio Advertising
Radio Stations Divide Their Days And Their Rates.
Radio stations divide their rate cards into dayparts .The exact divisions vary from station
to station.
6 am -10 am Morning drive
10 am – 3 pm Daytime
3pm – 7pm Afternoon drive
7pm- 12am Nighttime
12am – 6 am All night
Rating services measures audiences for only the first four day parts because all
night listening is very limited and not highly competitive. Heaviest radio use occurs
during drive times (6-10 am and 3-7pm) during the week (Monday- Friday).
This information is important to advertisers because usage and consumption vary
for different products. For example, radios morning drive time coincides with most
peoples desire for a steaming, fresh cup of coffee, so its great time for advertising coffee
brands. For the lowest rate , an advertiser orders spots on a run of station (ROS) basis,
similar to the ROP in newspaper advertising .However, this leaves total control of the
spot placement up to the station. So most stations offer a total audience plan (TAP)
package rate, which guarantees a certain percentage of spots in the better day parts if the
advertiser buys a total package of time.
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Radio Advertising
Length of Spots
The radio commercials in the test reels consisted of several different spot lengths,
ranging from 15 to 60 seconds. The longest commercial played on the radio is 120
seconds. Those however are rare. In theory, one could assume that the longer a spot, the
better it will be remembered or at least, the more chance there it that it will be heard.
Research on television commercials proved that this theory holds true for the medium
television: a doubling or tripling in spot seconds results in duplication in recall.
The spots for advertisement can be for 10 sec, 20 sec, 30 sec and 60 sec. In
General,
10 second spot should contain 25 words
20 second spot should contain 45 words
30 second spot should contain 65 words
60 second spot should contain 125 words
If you’ve never written a spot, 30 seconds sounds like an impossibly short time
to get your message across. But take a stop watch and time some spots on the air; you’ll
see that quite a lot can be accomplished in a short time. In fact, you may find that 60s,
unless very well written and well produced, sometimes seem a bit too long.
A 60 does allow you more variety in music, sound effects, and voice and can be
useful for political message, the announcement of a new or little-understood service, or
other sports with a information/education content.
30 is usually 70 to 80 words long, and a; 60 around 150 to 160 words. The cost of
a: 30 is usually about 60% to 75%.
Some stations no longer charge a separate rate for: 30s and: 60s. Instead, they
charge a unit rate. In other words, a: 30 costs the same as a: 60. Obviously, this is one
case where you might want to use a: 60 to take advantage of the “free” air time. Check
the rate cards of the stations you are interested in, or ask your sales rep.
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Radio Advertising
Buying Radio Time
1. Station Rates
While buying procedures to achieve national coverage may be chaotic, this does not
mean they are completely without structure. Although the actual buying may be time
consuming and expensive if many stations are involved, the structure is actually quite
straight forward. Advertising time can be purchased from networks, syndications, or local
radio stations. Advertisers generally invest most heavily in local placement. About 80%
of annual radio advertising is placed locally. About 15% is allocated to national spot
placement and only 5% is invested in network broadcasts. Many stations have local rates
for Individual Business and National Rates for Agencies.
Advertiser may use one of the national radio networks to carry their messages to
the entire national markets simultaneously via stations that subscribe to the networks
programs. Networks provide national and regional advertisers with simple administration
and low effective net cost per station.
2. Your Dayparts Buying Options
Most stations offer several options for buying air time:
a) Buying by specific dayparts
b) Buying packages
c) Buying sponsorships or adjacencies
a). Buying specific dayparts
This relates to the time period of purchase. There are five basic dayparts on basis
of which advertiser can choose. The time period decision is based primarily on a
demographic description of the advertisers target audience. Drive-times dayparts attract a
mostly male audience, while daytime primarily female and nighttime is mostly teen. This
information combined with programming formats, guides an advertiser in a buying
decision.
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Radio Advertising
Putting half your sports into drive time and half into midday is a very safe
strategy. Weekend sports can also effectively reach teens.
b). Buying packages
As with magazine buying, radio advertising time is purchased from rate cards
issued by individual stations. Run-of-stations ads- ads that stations choose when to run-
cost less than ads scheduled during a specific dayparts. The price can also increase if an
advertiser wants the ad read live on the air by a popular local radio personality hosting a
show during a day part.
Buying packages is an easy, usually low-cost method. Marking a package buy is
called buying Run of Station (ROS), Total Audience Plan (TAP), or Best Time
Available( BTA). This means simply that you pay to buy a package of sports at a flat rate
and the station decides (within certain specified limits) when the sports will run. Stations
will usually guarantee to divide your sports fairly between drive times and other dayparts.
c). Sponsorships or adjacencies
A sponsorship is just what its name implies. You are associating your company
name with a specific program. The advertisers sponsor the whole or part of the
programme. The RJ informs the audience about the sponsored company throughout the
programme. “……………. Is brought to you by………”
An adjacency is the next best thing to a sponsorship. If you buy an adjacency,
your ad will run every day just before or just after (in other words, adjacent to) the
program you specify.
Other fixed-position spots are also available. For example, you may specify that
you want your spot to run at 6:13 a.m. every Monday, Wednesday, and Friday.
Sponsorships, adjacencies, and fixed positions go for premium rates.
Sponsorships on top-rated shows can cost up to twice as much as other spots in the same
dayparts. Having your name associated with a particular show or event can do a lot to
reinforce your positioning, and these premium spots can be so powerful that you may be
able to run far fewer spots than you otherwise would, spending less to achieve the same
impact.
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Radio Advertising
Sponsorships are like marriages; they’re only for people who are ready for a long-
term commitment.
3) Frequency
Radio, like most media, requires repetition to have impact. As a general rule, a
minimum of 20 spots per week should be aired. There are scheduling strategies that help
increase the impact of the spots you place.
Flight and schedule are two words you may hear your radio sales representative use
when you plan your advertising. A flight is a group of ads. (“I’m running a flight of 80
ads this month.”) A schedule is the long-term version of a flight. (“I run a schedule of 20
ads a week, six months out of the year.”)
4) How many stations do you need
Just as you should never run too few spots, you should also not run on too few
stations. But how many is enough?Generally, you should run on at least two or three
stations, but that varies depending on your audience and the number of competing
stations in the market.
If your target and audience includes both younger and older people, you may need
to buy two or more stations with widely different formats.
There are, however, times when one station will suffice. If your audience is
business people, and you can afford to buy drive time on the dominant news/talk station
in the market, that may be all you need to succeed.
To really learn who is listening to your spots, survey the local market. These
surveys break the audience down by age and sex, break the listening week down into
segment, and then tell you how many listeners each station had in each category. Similar
survey on listenership has been conducted by IMRB (Indian Market Research Bureau)
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Radio Advertising
Producing Radio Commercial
Producing a radio spot can be a lot of fun advertisers often say it’s
the most fun they ever have in advertising. It can also be simple and inexpensive.
There are three basic elements to work with: the announcer’s voice, music, and
sound effects. Production can be done in the station’s own studios or in an independent
production house. Stations are usually well- equipped to produce spots, and they often
employ young, creative people whose fresh ideas will keep your spots from sounding like
everywhere else’s.
It all begins with a good script, which means not just the words, but the
combination of words, music, and sound effects. All these are part of the script. Your
spot can be clever or straightforward, but it must grab the listener’s attention in about
three seconds, and it must not leave the listener wondering, “whose spot was that,
anyways?”
The following are some of the factors you should have in mind from the first
moment you sit down to plan your spot.
1) The Voice
There are two factors concerning voice. First, you should use a voice that is
appropriate for your image.
There are two good, low- cost options for achieving this, and one higher- cost
option:
a) Using local radio talent
b) Using an amateur voice
c) Hiring professional voice talent.
a) Using local radio talent
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Radio Advertising
If station produces the spot, one of their on-air people risk having the voice be so
familiar that the listener doesn’t pay attention. If the ad runs only in drive time, one
can have the midday announcer do the honors. Get the least familiar voice available.
Listeners will be less likely to tune it out.
Female announcers can also be used. Studies have shown that women presenters
are just as effective as men; but only a small (but increasing) percentage of all
broadcast sales presentations are made by women.
b) Using amateur voices
One great thing about radio is that even an untrained voice can be very effective.
In fact, the less the voice sounds like one of the regular announcers, the better.
A woman’s voice, a child’s, or even your own can make listeners stop and pay
attention simply because it’s not what they’re expecting to hear. A word of caution:
Amateurs can sound stiff and false.
c) Using professional voice talent
If a very sleek production value is needed hire voice talent from another station,
the local community theater or, in larger markets, from a talent agency. Celebrity
voices can sometimes be hired.
2). Music
The power of music can’t be overemphasized. There are several options for
putting music into your commercials:
a) Have original music produced.
b) Use free music from the station’s library.
c) Get permission to use an existing recording by a known artist. (But It’s
difficult and expensive to obtain the rights).
d) Buy canned music (sound alike) in the style of many popular composers in
all large markets who supply such productions for a modest charge.
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Radio Advertising
A lot of radio or TV advertising, can be done having a jingle product. The cost runs
anywhere from Rs.600 to a few thousand rupees, and it can be a very worth while
investment. A catchy jingle helps potential customers remember you more than almost
anything else.
3). Sound Effects (SFX)
various onomatopoeic sounds like eeek, ho ho ho, ding dong, whistle etc. are
available at the local radio station. The sound of waves on the shore can help sell your
vacation package and bird song can put people in the mood for your spring sale.
Radio is entirely a medium of sound. When you use sound to evoke smells,
sensations, and visual images, you bring the listener, more involved with your spot, will
be more involved with your ideas.
4. The tapping Session
Once the decision is made about the script, voice, music, and sound effects, it’s
time to record. At may be just you and the announcer in the studio; the announcer will
operate the equipment. At large stations and professional recording studios, an engineer
will record the spot while you and the announcer concentrate on the reading.
You should also understand. Be aware that the announcer may have slight
interpretation of the reading than you do, and don’t expect a performance that could only
come from someone reading your mind.
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Radio Advertising
Selling Radio Commercial
Selling radio advertising involves a number of steps. The radio salesperson must
be aware that everyone involved in the transaction is looking for different results. The
media buyer is looking for efficient cost per point, while the client’s goal is to move
product. As all radio stations are perceived to be same it is important to build value into
the radio station by offering credible benefits that produced results and solutions for
prospective clients.
Radio salesperson must begin with the client’s needs and marketing goals. The
first step in the process is to meet the client to gain as much information as possible about
the client and his or her business. After the salesperson has a firm grasp of the advertising
problem, the next step is to prepare a proposal. The successful ones begins with the
clients problem and sales objectives an move systematically to a solution.
Often the job of the radio sales person must be conducted on a number of levels.
a) An advertiser who is not currently scheduling radio may have to be convinced
that the medium in general is for a particular product.
b) The salesperson must move from the general advantages of radio to the
advantages of specific station.
c) The radio representative may have to show how radio fits into the media mix
currently being used by the advertisers.
Radio advertising faces challenges both from within the industry and from other media as
it competes for advertising price.
Dayparts Characteristics
6 a.m. - 10.00 a.m. Drive time, breakfast audience, interested chiefly in news
10.00 a.m. - 3.00 p.m. Daytime, program characteristics of station, talk , music, or all-news
3.00 p.m. - 7.00 p.m. Afternoon, drive time ; radio prime time and same as morning drive
time
7.00 p.m. - 12.00 a.m. News, music, talk shows
12.00 a.m. - 6.00 a.m. Music, talk shows
Elements of good radio commercial
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Radio Advertising
⇒ Be single-minded, focused. The consumer should not be burdened with too much
information. Prioritize the copy points. The central idea should be highlighted.
⇒ Research your product or service. Many clients keep tabs on their competition,
but they rarely related their features and benefits to factual data. Meaningful
statistics can give substantial support to your massage.
⇒ Relate to the consumer, Always relate the brand to customers wants and needs. D
⇒ Generate extension. The effect of a commercial can be multiplied by achieving
extension. A clever phrase or execution can have consumers asking other people
if they have heard the spot.
⇒ Produce an immediate physical, emotional, or mental response. Laughter, a tug
on the heartstrings, or mental exercises of a consumer during a radio spot help
seed the memory and aid messages retention.
⇒ Use plain, conversational English. Be a clear communicator
Creative Radio Advertising
These are some guidelines for producing creative radio advertisements:-
1. Understand the environment
2. Speak the listeners’ language
3. Engage and entertain the listener
4. Keep it simple
5. Judge what you hear, not what you read
6. Production values are important
7. Plan your production
8. Dare to be different
9. Take it seriously
Steps in Radio Ad Production
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Radio Advertising
1. An agency or advertisers appoints a producer
2. The producer prepares cost estimation
3. the producer selects a recording studio
4. With the aid of the casting director, if one is needed, the producer casts the
commercial.
5. If music is to be included, the producer selects a musical director and chooses the
music or selects stock music.
6. If necessary, a rehearsal is held.
7. The studio tapes music and sound separately
8. The studio mixes music and sound with voices.
9. The producer sees that the master tape is prepared for distribution on either tape
or cassettes and shipped to stations.
You are on the air!
Measuring the radio’s effect
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Radio Advertising
Effectiveness research requires clarity of objectives – what are the agreed
objectives of the overall campaign and of the radio campaign within this? Radio
effectiveness can be measured either using continuous research or in stages (“pre &
post”) – the pre-stage is normally the week before the campaign, the post-stage in the
week after the campaign finishes.
Consumers tend to misattribute radio-advertising memories to other media,
particularly TV. This is particularly likely to happen where there is a strong executional
link between the two media and/or where there is an history of TV advertising for the
brand.
This tendency to misattribute can be offset by using matched samples of
listeners and non-listeners. This way, if the increase in advertising awareness is greater
among listeners than it is among non-listeners, then the effect can be attributed to radio
fairly confidently – even if the listeners think the advertising was in another medium.
Radio research can successfully be done using telephone interviewing – ads can
be played down the line. However cases where other media are to be included in the
research it might be more appropriate to use face-to-face interviewing.
Commercial recognition is a valuable technique – i.e. playing the ads to
consumers. It provides a more robust measure of whether they have heard the campaign,
and avoids problems of trying to describe the ads. Brand names can be bleeped out of the
commercial, to test whether the campaign is linked to the brand.
1) Defining the research objectives
The key to any successful research is to have a clear understanding of why the research is
being conducted in the first place. In other words, what are you aiming to measure?
In broad terms, radio advertising research aims can be categorised into two types:
⇒ Marketing issues – to what extent has radio helped to achieve the campaign aims?
⇒ Media planning issues – what effect do different media strategies have on the
performance of the campaign?
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Radio Advertising
Marketing Issues:- These vary widely and there can be often more than one objective set
for a campaign. Below are some typical examples:
 .Increase sales
 Increase footfall / store traffic
 Increase brand awareness
 Change consumers’ perceptions about a brand
 Broaden consumer appeal
Not all of these aims are best evaluated with consumer survey research - there are
specific tools available for measuring sales effects for example.
Media Planning Issues: - In addition to tracking radio’s contribution to the success of a
campaign, as a secondary aim you might also be trying to test and evaluate the effects of
using different media strategies, for example:
- Effectiveness of different spot lengths
- Burst versus continuous activity
- Use of different day part strategies.
If you do intend to test a particular media strategy there are three important
considerations to note.
 Firstly, and most obviously, you must gear the campaign so that you can test the
particular media strategy in which you are interested.
 Secondly, if you are testing a number of media strategies simultaneously, you will
need to be able to separate the effects of each using a separate, balanced research
“cell” for each media-variable.
 Lastly, when testing different media strategies, bear in mind that you will still be
judging the effects in terms of the overall campaign objectives.
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Radio Advertising
Whatever your research objectives, once you have defined them make sure that they form
the core of the questionnaire you use. Any other questions are of secondary importance
2) The Importance of Split Samples
Misattribution of Advertising:-
When asked to consider advertising, consumers will turn their thoughts to the
most salient source they can think of – this tends to mean TV. Television, as the medium
with the most active expectations, tends to dominate memories of advertising, with the
result that campaigns in all other media are, to varying extents, attributed to television in
the consumer’s mind.
This misattribution is disproportionately likely to happen with radio and is still
more likely to happen when radio campaigns are creatively synergistic with TV
executions.
Avoiding Misattribution: Using Split Samples:-
The simplest solution to the problem of measuring true radio awareness is to split
your sample into two parts: listeners (target consumers who have been listening to the
radio stations which carried the advertising) and non-listeners (people who do not listen
to those stations, but who are the same as the listeners in all other
respects).
If the only difference between the two samples is their radio listening, then any
differences in their awareness or attitudes to the advertised brand can be reasonably
attributed to radio – regardless of where they think they have seen or heard the
advertising.
It is particularly important to use split samples where radio is part of a mixed
media schedule in order to gauge the true radio effect.
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Radio Advertising
Which Option Should You Choose:-
Neither of the two approaches above is necessarily better than the other. However,
the second method has the advantage of questioning people who will have the same
history of exposure to the brand. Local distribution levels for the brand will also be the
same.
The key point is that the listener and non-listener samples must be matched as
closely as possible in terms of demographics, media consumption and weight of exposure
to the brands’ advertising in other media. This ensures that any differences can
confidently be attributed to radio ad exposure.
3) Where to do the research
Test And Control Samples In Different Areas:-
This involves taking two matched samples of respondents in different
geographical areas and comparing their advertising responses – one sample will live in
the advertised area, the other in an area where no radio advertising ran.
In this way, it will be possible to compare the results among those who have been
exposed to the campaign with the results among those who have not - thus giving you a
measure of radio’s effectiveness.
It is important to match the media consumption of the samples (e.g. how much
TV they watch etc) as well as their demographics, as this could affect response. It is
equally important to ensure weight of advertising for your brand in all other media is the
same for both samples.
The two geographical areas should also be comparable – (or “typical”) in terms of
media and product consumption as a whole.
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Radio Advertising
Test and Control Samples within the Same Area
In this second approach, all of the research is done within the same area.
One part of the sample will comprise people who do listen to the station(s) on
your radio schedule, whilst the other part of the sample will comprise people who do not
listen to any station on the schedule. In this way it will be possible to compare the results
of those who have been exposed to the campaign to those who have not giving you a
measure of radio’s effectiveness.
4) When to do the research
The ideal research method is to monitor advertising activity on a continuous basis,
since this allows movements in advertising response to be compared directly to current
advertising activity. Often, however, continuous radio research is impractical on grounds
of cost unless it forms part of ongoing advertising tracking.
Typically, radio research is conducted in two stages - a pre-campaign and a post
campaign study.
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Radio Advertising
⇒ The pre-campaign study should be conducted as close to the start of the radio
campaign as possible – preferably during the week immediately preceding the
radio campaign. This will establish the base levels of whatever is being measured
(eg brand awareness).
⇒ The post campaign study should be conducted as soon as possible after the radio
campaign has ended – ideally during the first week after the campaign has come
off air.
In some instances one considers conducting more than two stages of research. For
example, it might be worth slotting in an additional research phase during a particularly
long advertising campaign or sponsorship. Similarly, having done the post-research,
consider adding an additional stage of research some weeks after a campaign has ended
in order, say, to track decay in brand awareness.
5) The research sample and sample sizes
Sample Sizes
Generally speaking, the larger the sample the better. However at some point, the cost of
an increased sample size becomes cost prohibitive and contributes little extra to statistical
robustness.
6) Method and questionnaire
Telephone research is often used for assessing the effect of radio campaigns: the method
is adaptable and can often be cheaper than face-to-face interviewing. Radio ads can
successfully be played down the phone to respondents.
Face-to-face interviewing may also be preferable if respondents need to be shown visual
ad material such as stills from TV ads.
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Radio Advertising
Commercial recognition is a valuable technique – i.e. playing the radio ads to
consumers – as this is the best “memory jogger” of all. It also delivers a larger sample of
people who are identifiable as having definitely heard the campaign: this is useful when
analyzing them for their attitudes to the brand.
When playing the radio commercials in order to measure commercial recognition, two
different approaches can be taken: blind or branded.
⇒ Blind By bleeping out all brand references in each execution and asking whether
the commercial has been heard before and then asking for the brand name, it is
possible to see whether creative treatment has successfully linked the message to
the brand.
⇒ Branded - this allows prompting for brand-specific data, (e.g. attitudes to the
advertising/feelings about the proposition), whilst giving a true measure of ad
recognition.
A fairly straightforward questionnaire will take around 10-15 minutes to run
through – much longer and respondents will begin to lose interest and
concentration!
45
Radio Advertising
Radio with other media
Most brands tag radio to their existing communication plans. Reason enough for
us to study the role of Radio vis-à-vis other key media.
'what Radio can add' to each medium on three key parameters - a) Planning, b)
Communication and c) Detailing of communication points.
Radio with Television
Characteristics of Television
TV has traditionally been the most powerful and popular advertising medium for
people in the media business. This is mainly because it does most things well - coverage,
frequency, image, persuasion, demonstration, impact etc.
Traditionally a high-cost medium, the downside with TV is that the audience is
now fragmented across many different channels, production costs are extremely high and
viewers are increasingly avoiding ad breaks.
What radio can add:
In planning:-
Radio's main contribution is a dramatic increase in frequency of exposures, either
in the same period as the TV campaign or later to extend the campaign over time; radio
can be used for regional or local exposure booster; radio can be used to reach light
viewers; it extends TV messages to key times of day when TV audiences are lower or
when product relevance is higher; radio also allows tighter targeting against audiences
thus reducing wastage.
In communication:-
Given that Radio is perceived as personal medium, radio can bring brands closer
and speak to the consumer at their level; radio has a culture of response where listeners
frequently interact with their station which they see as accessible.
46
Radio Advertising
In detail:-
Radio allows activity to be geographically varied; radio can allow a fast
turnaround for new initiatives; low production costs mean multiple copy messages can be
varied round the core TV communication Sonic Brand Triggers. Sonic Brand Triggers
are sounds, which consumers recognize and associate with certain brands.
Example of powerful SBTs:
"Britannia Ting Ting Ting"
They help to ensure that TV and radio advertising is well branded. They leave a
brand impression with even the most passive TV viewer or radio listener, as they tend to
rely on rhythm and music, which are absorbed at very low involvement levels. A sound,
which has been successfully established on TV, can be transferred on to radio.
Radio with Newspapers
Characteristics of Newspapers
Newspaper brings 'immediacy' to a communication. Newspapers also have the
authority of the written word, and are good at presenting detail. As a print medium, the
national press suffers from clutter and from the fact that the reader can and does edit
ruthlessly to avoid advertising.
What radio adds:
In planning:-
Radio adds frequency, and this is real frequency in that exposures take place in
real time; radio also reaches non-readers so it can significantly increase coverage; in most
sectors, adding radio also means increased share of voice thus overcoming clutter
In communication:-
Radio brings intrusiveness to a press campaign, and there is less ad avoidance; it
can bring to life ideas, which may seem flat on the page; radio can more strongly convey
the brand's tone. Radio brings brand messages closer to the individual, speaking in a
more personal way than press; radio allows brands to emphasize specific key times of
day.
47
Radio Advertising
In detail:-
Flexibility means radio allows geographical variation on top of a national press
campaign.
Radio with Outdoor
Characteristics of Outdoor
The strength of outdoor advertising lies in its ability to suddenly confront the
consumer with an idea or a challenge, in a very public way. Like radio, posters also
operate within time which people think of as free - typically travelling time.
The weaknesses of outdoor advertising mainly stem from three issues: it has no
editorial context, it uses extremely simple, striking ideas to be effective,and it suffers
from relatively expensive production.
What radio adds:
In planning:-
Radio adds real frequency, in the sense that additional exposures to the
advertising are played in full rather than having the listener look away or ignore; radio
offers far tighter targeting which means reducing wastage; radio also offers tighter timing
- within time of day, day of week or even week of month.
In communication:-
Radio allows more information to be conveyed, which is useful for explaining or
persuading; radio allows multiple copy; radio brings brands closer, as listeners identify
with their radio station and see it as aimed at people like them; radio is better able to
communicate the tone or character of a brand.
In detail:-
Radio offers speed of production compared with the lengthy process of poster
print deadlines; it also allows localized copy variation relating to a national poster
execution.
48
Radio Advertising
Radio with Magazines
Characteristics of magazines
Magazines are useful to advertisers because of the relationship they have with the
readers, who consume them in a personal way. They allow targeting by lifestyle and
interest group. In many magazines the ads are seen as part of the magazine experience.
Weaknesses of magazines include the fact that lead times can be very long
depending on the title's frequency of publication, the high levels of clutter, and the
reader's inclination to simply turn the page.
What radio adds:
In planning:-
Radio adds frequency and also extends coverage well beyond the magazine
readership; radio allows tighter timing - time of day, day of week etc; radio also offers a
greater share of voice for most categories, which means overcoming clutter.
In communication:-
Radio brings intrusiveness to a magazine campaign, and there is less ad
avoidance; radio can bring to life ideas which might seem flat on the page; radio can
more strongly convey the advertising tone of voice. It allows brands to speak to
consumers close to certain activities - driving, cooking, housework etc
In detail”:-
Radio offers fast turnaround within the long copy deadlines of magazines, and the
opportunity for geographical variations.
⇒ Recall of advertising. At the post-stage, you will be seeking to detect
spontaneous and prompted awareness.
⇒ Commercial recognition – playing the ads to respondents.
⇒ Thoughts on what the main message of the ads was
49
Radio Advertising
Creating the right mix
A fieldwork was conducted by IMRB(Indian Market Research Bureau) to know
about the listeners which encompassed the entire Mumbai urban agglomeration through a
random sampling of 6,000 households and 3,600 individuals.
With the growing salience of Radio, IRMB believes that time is ripe for a
continuous Radio audience measurement system. IMRB International decided to launch
RADAR RADIO LISTENERSHIP SYSTEM - the continuous radio audience
measurement system in Mumbai.
The findings have helped many radio stations to develop. The following is the
standard procedure involved in calculating the listenership of a radio station.
The research can be undertaken by the research agency voluntarily to be sold later
to companies, or on particular request by a company.
• A project is selected and a deadline is given.
• All the interviewers are informed of the above and a questionnaire is
given.
• A sample size is decided which is spread all over the target city / town etc.
• When the questionnaires are filled, they are complied and sent to the
analysis department
•
Then the analysis findings are forwarded to the research department and published
50
Radio Advertising
At the country level:
Total awareness of radio stations
Gender of radio audience
51
0
10
20
30
40
50
60
70
80
90
100
VividhBharati
AIRFM1
RadioMirchi
AIRFM2
RadioCity
BBC
AIRPrimary
WIN94.6
SLBC
Go92.5
WorldSpace
VOA
% mentioning
Male
58%
Female
42%
MALE
58%
Female
42%
Radio Advertising
Socio Economic Classification
Listenership by time slots
Analysis
Analysis
While the overall reach of radio in India is high it can be seen above that
awareness of private radio channels is not much. Prasar Bharti(AIR) has the highest
awareness which is due to the fact that it is a government channel with a pan India
coverage and enjoyed monopoly when the radio space was shut for private players. Being
52
A
12%
B
14%
C
29%
D / E
45%
0%
2%
4%
6%
8%
10%
12%
14%
16%
18%
20%
% listeners
7am - 11.30 am
11.30 - 6.00 pm
7pm - 11pm
A
12%
B
14%
C
29%
D/E
45%
Radio Advertising
the only service provider it was able to penetrate deep into the Indian market. The private
fm players mainly having license for big cities and towns although are gaining awareness
in cities and towns they are still in their growth stage and for them to be known
everywhere they have to diversify geographically and reach the rural population where
the radio is a very important medium of entertainment. Which is why the new entrants are
vying for their share of the pie and encouraging the government to release more airwaves
for them.
Radio is very popular with the sec D/E market due to its cheap cost. Radios are now
available at prices below Rs.50 which make it very affordable. While the sec A, B have a
wider variety of entertainment available to them radio is not widely used. However with
new players entering the market and providing them with the content they want the trend
is now changing more people are switching on their radio sets even in these categories,
specially the teenagers !
When an advertiser places an advertisement he has to make sure that his target
audiences are met through this medium. Various shows are held by the radio stations. In
order to meet the requirements of its listeners and its corporate audiences.
As the 7.30 to 11 slot is the most important slot because many listeners are tuned
in the shows are generally family oriented as everyone mostly listens to them and news
programs on government owned stations. on the other and the 11-2 slot has the women
segment listening while the nights are more concentrated on teens. giving the advertisers
a vast array to meet their specific target markets.
Based on these findings most of the radio stations have categorized their shows
and advertisement rates to meet the needs of its audiences which can be seen in the
various positions of the stations. For marketers it then becomes necessary to identify the
audience they want to target and respectively book their airtime so as to reach the right
audience with the right mix at the right time
53
Radio Advertising
All India Radio
A.I.R, which is a national service planned, developed and operated by the
Ministry of Information & Broadcasting under the Government of India. Sound
broadcasting started in India in 1927 with the proliferation of two privately owned
54
Radio Advertising
transmitters in Bombay and Calcutta. It was changed to All India Radio in 1936 and it
came to be known as Akashwani since 1957 to inform, educate and entertain the masses.
All India Radio is one of the largest radio networks in the world in terms of
reach. When India attained Independence in 1947, AIR had a network of six stations and
a complement of 18 transmitters.
All India Radio has a network of 283 broadcasting centers with 146 medium
frequency (MW) transmitters, 50 high frequency (SW) transmitters and 87 FM
transmitters. With broadcasts in 24 languages and 146 dialects (home services), and
another 10 foreign languages in external services, A.I.R.'s coverage exceeds 90% of
India, reaching over 98% of the people in the largest democracy of the world. Add FM
radio and you have a formidable arsenal.
AIR has a three-tier system of broadcasting, namely, national, regional and local.
National channel of All India Radio started functioning on May 18, 1988. It caters to the
needs of the people, through its transmitters at Nagpur, Mogra and Delhi beaming from
dusk to dawn. It transmits centrally originated news bulletins in Hindi and English, plays,
sports, music, newsreel, spoken word and other topical programs, to nearly 76% of the
country's population fully reflecting the broad spectrum of national life.
The Regional Stations in different States form the middle tier of the broadcasting.
Including North-Eastern Service at Shillong disseminates the vibrant and radiant cultural
heritage of the Northeastern region of the country.
New initiatives by AIR
Change is in the AIR. Prasar Bharati now plans a 24-hour news radio station -
not on FM, but on shortwave. For FM it has other ideas - classical music channels to
start with in Bangalore and Lucknow and to be extended across the country later.
55
Radio Advertising
AIR, which produces more than 300 bulletins daily, will also cash in on phone
bulletins. The service, which is on in Patna, Hyderabad, Kolkata and Delhi at different
numbers, will be launched across the country with a four-digit common number. AIR
planned and developed special packages for the North East and J&K, focusing on the rich
cultural heritage, development of infrastructure and the changing scenario in the state.
Prasar Bharati is also planning to fill the vacancies in regional stations, especially in
North East and J&K, setting up radio clubs and maximizing AIR revenue.
Prasar Bharati is set to launch a major campaign aimed at repositioning and total
branding of the two FM Channels of All India Radio (AIR). Prasar Bharati is positioning
AIR FM Rainbow as a channel offering a buffet fare - Hindi Music, Western Music, Chat
shows, Helplines etc. and for this it is launching a campaign in select cities. The publicity
campaign of AIR is focused on projecting AIR as the world's oldest and largest radio
network both in terms of geographical and population reach and the only source for news
and entertainment for people in remote places. AIR as the radio network that
communicates with people in their language broadcasting in 24 languages and 146
dialects contributes to the enrichment of Indian classical music and broadcast fast and
accurate. It will promote and publicize sports events covered by AIR besides
popularizing existing services like Radio on Demand and News on Phone.
The entire publicity campaign of AIR is being designed by Prasar Bharati's ad
agencies. The ad agencies have been asked by the Prasar Bharati to make a strategy
presentation, recommending a suitable positioning for AIR Channels, a marketing plan
and publicity plan with suitable media mix.
RADIO CITY [91FM]
Radio City, a venture promoted by Star and Music Broadcast Private Ltd
(MBPL), was launched on 21st
May 2002. MBPL is a company backed by P.K.Mittal,
family and Associates. The company has received the license to set up radio stations
56
Radio Advertising
across the country in six cities - Bangalore, Delhi, Mumbai, Patna, Nagpur and Lucknow.
The Mumbai license was secured for Rs 10 crores. STAR India’s radio division would
provide or take charge of advertisement sales, marketing and programming. Radio City
aims to reach out to listeners across demographic barriers.
Target audience
Radio City is not looking at any particular segment to target, and is trying to
create a brand name. The idea is to create the brand and then to move on to specific target
programming. Radio City’s market strategy is backed up by six months of intensive
research in Bangalore. Intensive research is being carried out to ascertain demographic
profiles of radio listeners, so as to enable more targeted programming in the future.
The 4 P’s
Product:
For listeners - Music, information, a portfolio of entertainment programming 24 hours
a day, in mix of Hindi and English
For corporate and retailers: - The airtime.
Place: Intensive (all over Bombay) also, Selective in the sense that it has set up radio
stations across the country in six cities - Bangalore, Delhi, Mumbai, Patna, Nagpur and
Lucknow.
Price: Advertisement rates
Promotion: Radio city is one of the top 3 stations in the city. This is thanks to its
promotions, a perfect blend of English and Hindi music, teamed up with professional,
vivacious RJ’s.
On the promotion front, the channel undertook huge promotion campaign in the initial
stages of its launch.
1. The Television “fun ka doze har roz” ad campaign.
2. Hoardings all over the city.
The channel is into sponsoring events especially college festival around Bombay city.
57
Radio Advertising
Advertising with Radio City
Radio City also hopes to provide an effective advertisement medium. This is to
fulfill the aspirations of national advertisers seeking vast local reach as well as to local
advertisers to access an organized medium for projecting their products and services.
Radio City has managed to attract advertisements, from small local stores as well
as big brands like Tanishq, IBM and HLL. Star India is in-charge of providing the
content, besides advertising, sales and marketing support.
Radio City will have a four-hour slot in its 24-hour broadcast for advertisement,
breaking to a 10-minute projection in every hour's programmed. Radio city is trying to
drive the market by encouraging the ad spends on radio to increase from two per cent to
the world average of 10 per cent.
National advertisers are all familiar with the concept of advertising. The retail
market, on the other hand, involves one-on-one sales and education as to how advertising
will help the brand. So they talk to them about radio, probably create a radio spot, make
them listen to it, tell them this is how the brand will sound when on radio. The process is
pretty lengthy. Because of this the strength of our retail sales team is three times that of
our corporate sales team because in retail sales there is this job of exploration and
education, and of breaking new ground whereas with national advertisers, it is a question
of marketing a new medium and educating people about it rather than having to explain
the concept of advertising per se. Hence, the success rate with national advertisers is a lot
higher than in the case of retail advertisers.
GO [92.5FM]
58
Radio Advertising
GO 92.5 FM was launched on 10th
May’2002 by mid day group. The wonderful
world of Go 92.5 FM, “The Sound of Mumbai” from Mid Day multimedia limited,
trailblazing media company.
Radio Midday seem to have found a niche for themselves and clearly positioned
themselves as 'the English Channel with a local/Indian image'. Therefore, a focus on
international artists popular in India. Not to say that big Indian artists with big fame do
not feature in their mix. So if the advertiser wants to target a niche population with a
fastidious ear for English music you know where to be! It delivers the best international
chart topping hits and the most with – it bollywood sounds, belting out the best hits non
stop 24 hours a day. It does not only concentrate on Hindi or English but emphasizes on
the attractive blend of both the world.
Target Audience:
Mid-Day's Go 92.5 FM now targets only the socio economic category (SEC) A
and B1, target audience is young, and more westernized. It primarily plays English
music. They are clear on their strategy and have already started catering to a certain set of
audience that is mature, white-collar and upwardly mobile. Providing an attractive blend
of 50:50 Hindi & English programmes, the channel targets the age group of 15 to 45 year
old, educated, white collar executive whose needs are clearly English music and
programming. Go92.5 FM targets the upscale Mumbaikars, Corporate aiming to serve the
cream class of Mumbai can select go92.5fm as a part of their communication programme.
The 4 P’s
Product:
For listeners: the station is focusing on music of course, along with sports, entertainment
and business, with a heavy local flavor, to get an edge.
For corporate and retailers: The airtime
59
Radio Advertising
Place: Intensive in Bombay and exclusive because it does not have a presence in any
other city.
Price: Advertisement rates (Refer to annexures)
Promotion: its presence is made known through hoardings, displays at traffic signals etc.
Go is a youth-centric station and they felt that better way to make their presence better to
partner with college festivals
Marketing initiatives
Go 92.5 has in fact re-christened itself as Mumbai’s College Radio station. In complete
tandem with the festivities, the station had also launched a 13-week College Radio hunt
some time back, which was presented by Colgate Fresh Energy Gel. Wherein auditions
would be held for potential talent and the finalists would then be exposed to in house
training sessions, which would equip them with the capabilities of hosting radio
programmes of their own.
Advertisements with GO 92.5FM
GO 92.5, indulge in experimental big stuff. There are two effects of this kind of
the new programming. First, when the client presents the germ of an idea, their
immediate reaction is ‘yes’. Then they figure out how do they juggle it, how they’ll fit it
in and this programming mantra helps them in that. That ways they try to be the preferred
destination when an existing client wants to sponsor an event or a radio property.
Second, there are many new clients that will come in, especially with the coming
in of the 11-2 afternoon slot. At that time, they can have consumer durables on the
channel. Not just a LG CDMA but a LG refrigerator and AC can also be advertised. So, it
is a double positive impact on advertisers.
90% of their advertisers are the large tickets. That is by virtue of the audience
profile that Go are bringing. They have retailers also. They have a classified section on
60
Radio Advertising
the station called Mumbai bazaar. But those are basically the advertisers who are very
keen to be on the station.
There has been a sizeable increase in channel spends on Go 92.5 and they have
had the majority of the revenue coming in from niche English channels such as Star
Movies, Star World, Zee English, Zee MGM, AXN and Discovery. A few big Hindi
properties such as Awaaz and Jeena Isi Ka Naam Hain have been promoted extensively
as well.
The top advertisers on Go 92.5 in September 2003 were Coca Cola, Max New
York Life, Tata AIG, Asian Paints, Colgate, Orange, Kellogg’s, Discovery, BPL Mobile,
Cadbury, McDonald, Alitalia airways, Timex watches, HLL, STAR network that is star
world and movies, Sony Entertainment TV, Zee TV and Tata Indicom. Other advertisers
are Tata Motors, Bazee.com.
Go does not plan to hike rates because they are looking at consolidating at the
current rates and also trying to minimize the discounts they give to our clients on the rate
card. The station is seeing a 50-60 per cent quarter on quarter growth. During the first
half of 2003-04, the station has garnered total revenues of Rs 1.36 crore.
61
Radio Advertising
RED [93.5FM]
“Red is in your Head”, screams the advertisement of Red
FM, the 24-hour FM radio channel from the Living Media stable.
The much-awaited Red FM on 93.5 MHz hit the airwaves in
Mumbai first on June 26, 2002, followed by Delhi and Kolkata.
Described, as a bright, energetic and passionate Apparently, RED
FM has spent close to Rs 17.87 crores as license fees for the three
centers of Delhi, Mumbai and Kolkata for the first year. An
additional Rs 20 crores has been invested on infrastructure etc in
these three cities. And in the second phase,
Red FM may not be modest but it is certainly witty, reliable, friendly, warm,
uncomplicated and honest. The ‘take aways’ are plenty – everything that the station says
and does is of relevance to its listeners.
Target Audience
93.5 Red FM caters to 25-plus age group. Because it is more a mature audience.
They changes everything in terms of how we play music and the RJs we have according
to this target group
The 4 P’s
Product:
For listeners: The programming mix has non-stop music interspersed with Red FM’s
‘crisp’ and ‘entertaining’ updates on traffic, weather, city-specific events and the latest
buzz on everything current.
For corporates and retailers: the airtime
Place: Intensive in Mumbai and selective all over the country because it has other
stations in Delhi and Kolkatta.
62
Radio Advertising
Price: advertisement rates. (Refer to annexures)
Promotion: Red Fm is affiliated with some clubs and pubs, which promote the station.
Also it has a tie up with shopping malls like crossroads and ‘Groove’ a music store. They
have 100 hoardings all over Mumbai city. Moreover, innovative methods like painting
Double Decker buses; trains etc have also been adopted.
Marketing initiatives
It stays connected with youth by being in touch with the committees of various colleges
in order to collaborate with them on internal festivals. Every committee hosts its own
festival and Red has been in touch with committees from Jai Hind, KC, HR and nearly
every other college in North Mumbai.
With in a few days of launching, they carried a DJ live on turntables from their
studios. Recently, for the first time in India, they went on air live from a night club like
Velocity and received a huge response from the listeners.
Advertisement
Red Fm does not go to sell radio spots but works like a consultant with the client.
Based on the need of the advertiser, they suggest the best ways of achieving the
objective. So if a retailer wants to announce his sale and he does not have a big budget,
their job is to suggest that instead of a 30 second spot, play a 10 second spot through the
day. Endorsing advertising on RED is not just about buying spots, but is a total
experience, tailored to the customer’s needs. Red is also focusing, towards the influence
of one station with the other, use their strengths and improve co-ordination between the
three stations; this is an important task in terms of helping the advertiser.
Red’s current advertisers profile includes both retail clients and corporates, they
form a healthy percentage of advertisers. They have other high profiled clients like Sony
63
Radio Advertising
Entertainment, Zee, LG, Coke, Hutch, Idea, HT, ICICI Prudential, State Bank of India,
Metlife, Kotak Mahindra and Dabur among others.
Red FM was launched six months late; and therefore they faced a major drawback
in terms of losing out on a number of corporates. However, none of them have refused to
consider them in their media plan; the shortcoming is only in terms of delay, as they had
already freezeed their media budget for the year.
They normally charge around Rs. 4,000/- and the rates might increase or decrease
depending upon the need of the advertisers, length of the commercial.
Their revenue only from Bombay is more than two crore. The normal jingle
length is 10 seconds and again here rates will differ on the basis of the sound effects,
music, background conversation, face-to-face conversation. They do produce jingles
according to the advertisers and if the advertiser or the client wants to use that jingle
somewhere else in some other media, then the client has to pay substantial amount of
money to radio station because if they produce a jingle that is their assets.
They take 100 % money in advance from the direct client. And from the non-
accredited ad agency. The do give some discounts to the accredited ad agency.
There are several questions that RED FM identifies before making a time-band
suggestion. Is it a women’s product? Is it male-oriented? Is it a retailer? If it is a retailer,
they could slot it in the 11–6 time band when people are going to the market or when a
housewife might be listening to the radio while cooking.
If there were a programme on beauty tips, we would advise a cosmetics brand to
advertise on that programme; similarly, if there were a cookery show, there would be
food-related brands advertising on it. For male dominated products, they would advise
the drive time hours or the late night show; surveys reveal that a number of men like
tuning in to radio just before sleeping.
64
Radio Advertising
RADIO MIRCHI [98.3FM]
Radio Mirchi belonging to the Times of India Group is in an enviable position to
encash into a monopoly the 10-year license period for FM radio in the 12 cities it won.
Radio Mirchi has landed this gift indirectly from Reliance and Zee who chickened out of
the FM radio business after instigating a bidding war resulting in unviable and exorbitant
license fees (Rs. 9 crores annual fees for Mumbai).
On April 23, 2002, the Radio Mirchi private FM station, owned by Entertainment
Network (India) Ltd, a wholly-owned subsidiary of The Times Group, debuted in
Mumbai, on 98.3 FM. Radio Mirchi is now present in seven Indian cities and is the
only company with private FM radio stations in all four metropolitan cities of Delhi,
Mumbai, Chennai and Kolkata. they are also the only private FM radio broadcaster in
the cities of Ahmedabad, Indore and Pune.
As the punch line says, 'it is hot.' They have a very clearly defined position - they
are a contemporary hit radio station, and their Target is around 18 to 35 - SEC A and B
and in that too mainly youth and housewives. This segment addresses about 12 lakh
listeners
65
Radio Advertising
The 4 P’s
Product:
For listeners: 90% of the music played on RM is Hindi and contemporary English hits
are played keeping in mind the tastes of their TG. Since radio is a free to air medium,
which reaches the lower end of the audience spectrum, RM later made a conscious
decision to go Hindi. Hence it quickly became a mass channel with Hinglish being its
prime lingo and having a wide audience appeal..
For corporates and retailers: the airtime
Place: intensive in Mumbai and selective all over the country since it is established in
cities like Kolkatta, Delhi, Chennai.
Price: The advertisement rates. (Refer to annexure)
Promotion: The marketing strategy of Radio Mirchi revolves around two crucial pegs –
create hype around the name Radio Mirchi, plug Radio Mirchi through the other media
that The Times Group owns.it also does a lot of tie-ups and contests for the consumers
Marketing strategies
Radio mirchi has also tied up with various shopping malls, retail showrooms,
pubs for continuous advertisement of their channel to make people aware of the
temptations given by the channels to them. Radio mirchi has two main objectives behind
doing an extensive marketing which are-
• To create the Top of the Mind recall in the relevant Target Audience.
• Connect with the growing Radio listening population in Mumbai.
A very large factor that contributed towards the establishing the brand of RADIO
MIRCHI was its catchy slogan “it’s hot”. However the slogan by itself was incomplete
without the voices that accompanied it. CELEBRITIES and film stars that repeated every
so often “hi I’m -------- I’m hot and I’m Radio Mirchi!!” big names that generated
curiosity and excitement and compelled the listener to refrain from flipping the dial.
66
Radio advertising
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Radio advertising

  • 1. Radio Advertising Executive Summary Advertising in general expresses the positioning. Powerful advertising is the result of powerful planning. Great ideas and great ad campaigns don’t just pop out from no where, they are built on the key communication points that motivate sales. Radio is entirely a medium of sound, which evokes smells, sensations and visual images which brings the listeners imaginations into play. Radio advertising is one of the tools of advertising which is effectively used for communication and positioning. It is one of the foundations for effective and successful advertising. Radio can be used effectively for advertisement since it can target the large audience because of its high reach. Radio is good at increasing awareness about the brand and business and helping in building the brand image. But all this was only for pure academic purpose. With the advent of television radio lost its popularity and thus its purpose with the marketers. This led to sharp declines in the proportion of advertisement spending on radio as compared to other media. But then came the governments order on liberalization and privatization. This brought about loads of changes in the world of radio broadcasting in India. Prominent and established companies entered the business of FM Broadcasting. FM broadcasting has breathed a new life into the medium of Radio in the past few months. Could radio now think this as a new phase of its life or a re-birth? Of course yes, people are today talking only Radio---- Radio Mirchi, Radio City, RED, Go and WIN. One will find people with radio sets of different shapes and sizes listening to their favourite music on roads, in hotels, even the bidi shops aired on any of the music channels. The radio channels are now vying against each other to provide their best to the listeners 1
  • 2. Radio Advertising However one can see that although radio is an excellent medium it has been used to its full potential and various efforts should be taken to improve it as with proper direction radio can reach heights as it is the cheapest and a very good medium. Objective Through this project my objective has been to understand the following • To find out about the current scenario of the radio industry. • The reasons for a stunted growth of the industry • The various steps in radio advertisement • Realizing the needs and wants of consumers and fulfilling them • What the various radio stations have to offer the masses. 2
  • 3. Radio Advertising Research Methodology Through this project I have made an effort to understand the advertisng tool called radio advertising which is being increasingly recognized by marketers as a powerful tool that helps in finding new customers and retaining the existing ones at a much lesser cost. Primary Research: The aim of primary research was to understand radio advertising as it is seen in the corporate world. To understand this I have taken two interview from different fields. Mr. Madhav Joshi who is currently working in Leo Burnett who helped me understand what all goes into the making of a radio advertisement. The mode of interview used was an informal one where he answered my questions on one to one basis. Also Mr. Sudarshan Sahe the senior marketing manager of Radio City gave me an interview and helped me in trying to understand as to how the station works and looks after the needs of its consumers Secondary Research The aim of secondary research was to understand as to why radio advertising has been able to grow at a considerable rate as compared to the other media.also the fall out of radio in the last decade . It was also undertaken to understand how radio advertising is done and what re the current players in the market. Secondary data collection method: desk research Secondary data collection sources: internet, books, newspaper articles 3
  • 4. Radio Advertising Introduction Old media don’t’ die! They just bounce back in new avatars. Not so long ago radio had been written off as fuddy-duddy, down market and not so cool. Television and later “new media” were touted to being the media of the future. But thanks to technology radio is making a comeback. In fact, in its new avatar-fm-radio is all set too become the hippest, coolest and most with -it medium. FM radio is a new entity altogether and has to deal with new market dynamics. Media owners dealing with new markets will virtually have to draw up their strategies as they go along, create programming that is new, innovative and grab away eyeballs from TV sets and make them tune into their radio sets. It’s a whole new challenge and competition is never far away. Ad revenues will also not be easy to come by, as advertisers will expect media players to put their money where their speakers are before they commit large sums of money towards radio advertising. The other challenge for radio in attracting advertisers is the nature of the medium-radio has always considered being a reminder medium. The involvement of listeners to radio is low, Vis a Vis television or print media. However in spite of the various challenges the emergence of private FM stations is certain to increase the quantum of radio advertising in the country , much like satellite channels did to the quantum of television advertising in the country. That should open up a vast new market of consumers-100 million Indian households own an estimated 150 million radios, outnumbering television sets 3:1. The geographical area covered by radio in India in India is as high as 98 percent and the penetration level is approximately 97 percent. But FM presently covers only 17 percent of the area and 21 % of the population of India through transmitters. Currently radio has just 2 percent of the 9000 crore Indian advertising market according to an Arthur Anderson’s survey. Globally depending on each country, radio has a 5 % to 12 % 4
  • 5. Radio Advertising of the advertising cake. On the higher side are countries like the United States with 13 %, Canada with 12.7% and Spain with 9.1%. FM station executives are not forthcoming on multi-platform strategies as yet. Given that radio has penetrated into 100 million homes and a FM set costs around Rs. 50/- FICCI estimates FM’s share up from the present 1.5 percent to 5 % in five years. They have also forecasted that revenues from radio advertising in India will be Rs. Rs. 1200 crores by 2005 and Revenue of radio services is expected to rise to Rs 689 crore by 2008 at a CAGR of 30 per cent. While TV is a family medium, radio is personalized. Also advertising of certain product seems to work very well while some might not. For example, cellular phone service or auto related products would have a good impact when advertised on radio is primarily known as a “drive time” medium most people who turn in are doing so while commuting. Thus the potential if FM is better is bigger town, as the car population is much bigger. This would be the key when evaluating the medium. Also one must not forgot that radio continues to be a medium that has tremendous reach among the poor and marginalized sections of society. With the coming of more channels, and the emergence of lifestyle advertising, radio will become a push and pull medium. As said earlier, is not just making a comeback but is being reincarnated into a new avatar. 5
  • 6. Radio Advertising Some Basic Technical Knowledge Any radio setup has two parts: • The transmitter • The receiver The transmitter takes some sort of message (it could be the sound of someone's voice, pictures for a TV set, data for a radio modem or whatever), encodes it onto a sine wave and transmits it with radio waves. The receiver receives the radio waves and decodes the message from the sine wave it receives. Both the transmitter and receiver use antennas to radiate and capture the radio signal. When you listen to a radio station and the announcer says, "you are listening to 91.5 fm “what the announcer means is that you are listening to a radio station broadcasting an fm radio signal at a frequency of 91.5 megahertz. Megahertz means "millions of cycles per second," so "91.5 megahertz" means that the transmitter at the radio station is operating at a frequency of 91,500,000 cycles per second. Your fm (frequency modulated) radio can tune in to that specific frequency and give you clear reception of that station. All fm radio stations transmit in a band of frequencies between 88 megahertz and 108 megahertz. This band of the radio spectrum is used for no other purpose but fm radio broadcasts. Common frequency band includes the following… • AM radio - 535 kilohertz to 1.7 megahertz • FM radio - 88 megahertz to 108 megahertz AM radio has been around a lot longer than FM radio. The first radio broadcasts occurred in 1906 or so, and frequency allocation for AM radio occurred during the 1920s. In the 1920s, radio and electronic capabilities were fairly limited, hence the relatively low frequencies for AM radio. FM radio was invented by a man named Edwin Armstrong in order to make high-fidelity (and static-free) music broadcasting possible. He built the first station in 1939, but FM did not become really popular until the 1960s. 6
  • 7. Radio Advertising Royalties FM is primarily a music channel, so the question of royalties is relevant. The Indian Protographic Record Society (IPRS) and Phonographic Performance (P) Ltd. (PPL) are supposed to hold all the rights of royalties. They are demanding Rs. 1,500 per hour (as against Rs. 100 per hour, at which they are supplying music to AIR), PPL is demanding a royalty of Rs. 250 per hour of needle time, the actual duration of a piece of music. The IPRS is demanding Rs. 100 per hour. The IPRS claims royalty for the original composers and authors of music. Cost - Aspect A Licencee pays Rs. 6000/- per hour. Add Rs. 1,500/- for the music. Add Rs. 3,000/- for the technology, salaries and other expenses. An hour long show thus costs Rs. 10,500. 10 - Minutes have been set aside for advertising. One minute is reserved out of 10 - minutes for social awareness advertising. Thus, advertising time available for sale is 9 - minutes. In other words, 18 advertisements each of 30 seconds can be accommodate in an hour. This is the high target. Besides the tariff card should be modest, considering the limited range and listenership supposing a 30 - seconder costs Rs. 500 at prime time for 18 such spots, the total revenue generated is Rs. 9000/- . Another estimate puts the production cost of an hour long programme around Rs. 6,000/-. Add Rs. 6,000/- of the licensee fee to AIR. Studio hiring costs are between Rs. 500 - Rs. 1000 an hour. The total expenses are thus Rs. 12,500 to Rs. 13,000 per hour. 7
  • 8. Radio Advertising Advent of Format Radio The arrival of 'Moving Pictures' with sound and then 'Television' were expected to be the death knell for 'Radio'. However Radio has not just survived repeated predictions of its demise but grown tremendously. It has benefited listeners and advertisers alike and earned the status of a 'Constant Companion'... What allowed Radio to accomplish this feat? Read on for the long journey the Radio industry has covered thus far. It was way back in 1895, that Guglielmo Marconi invented an antenna to send and receive radio signals. It took quite a while before Reginald Fessenden developed the first radio receiver in 1913. However, experts give a lot of credit to David Sarnoff who actually conceived what is called as the "radio music box". It was Sarnoff who suggested that radio should be mass-produced for public consumption. His persistence paid off in 1919 when such sets were available for general purchase. This saw the beginning of what was later looked on as the 'Golden Age of Radio'. Early 1920s saw the launch of commercial radio. People in households would gather around the radio to listen to their favorite programs much as they do today with TV. Radio became the first medium delivering entertainment to the masses in their homes. The 1st paid announcement on radio was a 10-minute capsule from Howthorne Court; a Queens based Real Estate Company. This era was characterized with 'block programming' wherein radio offered something to everyone. News, drama, sports; live musical recordings would be presented in 30 or 60-minute programs. A network soap opera could be followed by a 15-minute newscast followed by one hour of a concert. Then in the 1950s TV began to catch the public's attention. Audiences were charmed by the audiovisual experience of TV. A large number of popular shows moved from radio to TV. That was not all, as the radio industry was also losing a large number of talented staff to TV. 8
  • 9. Radio Advertising At this point in time, radio experts discovered an opportunity that only radio could provide. They realized that radio was the only medium that could be used while doing other things, like getting dressed for work, cooking a meal, traveling to office, studying and more. Radio turned 'local' and moved to what is known in the industry as 'Format' programming. This era also spawned two of radio's greatest strengths: immediacy and local service. Format radio strategy was based on providing the same kind of entertainment to a selected audience, throughout the day, seven days a week. As the story goes, Storz and McClendon used to frequent a local malt shop, which had a jukebox. They observed that the customers would usually come and play the same songs that they liked, over and over again. In fact, the staff serving these people would end up playing just the same songs even when the shop was closed.From this insight emerged the "Top 40" format or the "Contemporary Hit Radio (CHR)" format were the most popular hits would be played on a higher rotation. This led to a change in the way radio time was being sold. Sales people shifted from selling programs to selling commercials. It also led to a shift in the way radio programs were scheduled. As radio was being used as a background medium of entertainment, it had to be relevant to the listener at every point of time in the day. The shows therefore had to be reflective of various day parts in the life of the listener. Irrespective of the form it came in, format radio definitely made radio not just survive the onslaught of TV but also made it grow tremendously. Being the only medium that could be carried and used wherever you are, it could update you about your world throughout the day while providing you with the entertainment you like all the time. Radio became "The Constant Companion". The total number of radio sets at the time of independence in 1947 was a mere 275000.at that time a radio receiver used to be a status symbol in this country. But today its possession is taken for granted. According to estimates, there are radio sets in about 105 million households in the country. 9
  • 10. Radio Advertising History of Indian Radio For more than 4 decades, the Government of India did not permit private radio stations to broadcast in India. Then history changed its course. In 1993, the Government allowed private FM operators to 'buy' blocks (chunks) on All India Radio, prepare programming content, book commercials from advertisers and broadcast the whole lot. Within 4 years, (1997-98), the FM Radio advertising and sponsorship business grew to Rs. 93 crores with Times of India's Times FM & Mid-Day Group's Radio Mid-Day becoming the main players. Then, in June 1998 the Government, through its electronic media regulatory body Prasar Bharti, decided not to renew contracts of private FM operators.Not surprisingly, the advertising revenue fell by 50% within a year! This time, the Government gave the green light to privatize radio in India. July 6, 1999 was the historic day when the Government announced that 150 new FM channels would be licensed across 40 cities. And in 2000, the Government auctioned licenses for private FM channels to bolster the revenue. And the focus on metros was evident in the bidding. Expecting to collect Rs 800 million from auctioning 108 licenses, the government had to actually face mass withdrawal of bidders because of the huge license fee. A handful of serious bidders chose to remain. In response to the Government's offer, many companies bid for the licenses to operate in key markets. But the going was not so easy. Many gave up, unable to shell out the high license fee. For instance, the bidding price for the Mumbai license was reportedly to the tune of Rs 9.75 crore. Others dropped out saying the business was not viable. So, in effect, the competition shrank, players consolidated and the Government extended its deadline. Today, there are roughly 10 players who will operate approximately in 37 cities across the country. 10
  • 11. Radio Advertising The government collected close to Rs 4.6 billion as license fee for the privately run FM radio channels in 40 cities. New Media Broadcasting, a Zee Group company, which focused mainly on the smaller towns, won the largest number of bids. The first round of bidding - for 76 channels in 26 cities, garnered close to Rs 3.5 billion. The government got the highest bids - Rs 97.5 million from each of 10 broadcast companies - for stations in Mumbai. Interestingly, the bids for Hyderabad and Nagpur came next, each for Rs 77.2 million and Rs 74 million, respectively, while the bids for Delhi were Rs 71.2 million each Radio is expected to follow the growth of the Television industry, which grew rapidly following the entry of private players Currently, FM coverage in India is restricted to just 17% of the country, compared to 89% of All India Radio (AIR). 11
  • 12. Radio Advertising Players in Different Centers Company Location of Centers Number of Centers Bid amount for first years license (Rs. crore) Entertainment Network [India] Delhi, Mumbai, Calcutta, Chennai, Ahmedabad, Bhubaneshwar, Cuttack, Hyderabad, Indore, Jabalpur, Lucknow, Pune 12 43.87 Hitz FM Calcutta 1 1.00 India FM Calcutta 1 1.00 Living Media Delhi, Mumbai, Calcutta 3 17.87 Mid Day Broadcasting Delhi, Mumbai, Chennai 3 20.17 Millennium Broadcasting Delhi, Mumbai, Chennai 3 20.17 Music Broadcasting Delhi, Mumbai, Nagpur, Bangalore, Patna, Lucknow 6 41.37 Sumangali Publications - Sun TV Chennai, Coimbatore, Tirunalveli 3 9.87 Vertex Broadcasting Calcutta, Indore, Bhopal, Vishakapatnam 4 2.90 Udaya TV - Sun TV Vishakapatnam 1 0.50 12
  • 13. Radio Advertising Incidentally, Music Broadcasting became the first firm in India to commence private FM broadcast from Bangalore in July. Licence Fee and revenue sharing model Currently, FM players pay annual licence fees, which go up by 15 per cent every year. Private FM radio sector would shift to a revenue-sharing model from the existing licence fee regime. However, revenue-sharing also exists in the media sector. The objective is to “make FM radio a success story”. It’s better to keep the revenue-sharing figure low than to have a failed project. There has been debate on whether to recommend a revenue-sharing structure or a fixed amount for a period of 10 years; it is firm on revenue-sharing now. Revenue-sharing will follow payment of a one-time entry fee through a process of bidding. Revenue-sharing figure is quite low at around 4 %. While the private FM players had sought revenue-sharing in the band of 2-2.5 per cent, the panel has fixed it at 4 per cent. Setting up new radio stations After the second round of privatization, the number of FM radio stations targeted is around 300 to 400. The panel also suggested that players wanting to enter the sector in the second round of licensing need to have a technical viability clearance by a financial institution on the financial viability of the project. It has also recommended to the government to release additional spectrum for the use of FM radio companies so that the number of companies operating in one centre can go up. 13
  • 14. Radio Advertising Future of Radio Industry FM Radio can play its part in building a stronger business future for India. Providing free-to-air local broadcasts of music and entertainment, helpful information - traffic advisories, community announcements and public service messages provide a real value-added service. But at current levels of advertising support, each radio station is reeling under the brutal financial impact of high costs. With more players in the fray the FM radio industry would grow and also enhance the government’s yield from licensing radio naturally. The new India deserves an active private FM radio sector. It can provide a level playing field with benefits for listeners, for advertisers, employment & career options. Spearhead the government objective of growing the FM radio business in India. With the government ready to reduce the license fees it will help in attractingnew palyers like reliance which had earlier backed out only due to the entry fees.also government allowing foreign players to enter he Indian market it will help the industry grow. Virgin group has already started exploring the Indian market for suitable partners. various radio stations are coming up with IPO for example Radio Mirchi thus helping them expand. The future looks bright as the reach of radio is expected to raise post the increase in the number and quality of players in the industry. It is on the basis of these key drivers of growth, it is being predicted that radio's share in the total advertising pie will see an increase in the medium term. There are an estimated 150 million radio sets across the country. The Rs 1.6 billion industry is reported to be growing by 31 per cent every year and should touch the Rs 6.2 billion by 2007, with revenue rising at 23 per cent annually. Also, though radio has only a 2 per cent share in the Rs 6,000 crore Indian advertising market, advertising spending is expected to amount to Rs 500 crore this year. 14
  • 15. Radio Advertising SWOT Analysis Strengths: • Recently, the government has agreed upon revenue-sharing model, which is 4 % for the growth of the radio stations. So that they can develop themselves well because this industry is still in an introduction stage. • The success of private FM stations, and reveals that radio listenership habits have changed considerably; not only are listeners tuning into it more often but also sticking to radio for longer hours everyday. • The advertisers, who would depend on word-of-mouth, pamphlets, brochures or ads in local supplements of newspapers, are welcoming the opportunity. • Radio is considered as a background medium, because people can listen to radio anytime and anywhere they want. It is also a free medium. • 90% of India has access to radio which is unmatched by any other media. • Radio also reaches to uneducated village folk who do not read print publications. At the places where the literacy rates are low where people hardly read newspapers and radio is the only medium that they can understand. They can’t afford a TV set. Therefore radio is more popular. • Radio is the least cost medium and it helps to reach mass audience with various backgrounds. Radio offers its reach frequency and selectivity at one of the lowest costs per thousand and radio production is relatively inexpensive. • Radio is considered as a medium where the “Proximity to purchase” is very high. • Radio is a complement to another media. Therefore, other media or the advertisers or agency can use this medium for brand recall. 15
  • 16. Radio Advertising Weakness: • One of the major weaknesses of Radio is that there is very less differentiation in the programmes that are aired. Most of the stations plays much of the music that is played consist of Hindi Film songs, and therefore it is difficult to differentiate between the programmes of the different channels. • Fragmented Audience - the large number of the audience in India is fragmented in various remote places. And therefore, the percentage of listener tuned to anyone station is likely very small. • No proper research available - research is very important for any advertising segment. Research is the main base to attract client and get more revenue. But, in India there is no proper research is available. Many stations are conducting their own research which can be biased. • Radio-only nature of radio communication is a tremendous creative compromise. An advertiser whose product depends on demonstration or visual impact is at a loss when it comes to radio. And like its radio message creates a fleeting impression that is often gone in an instant. Many advertisers think that without strong visual brand identification the medium can play little or no role in their advertising plans. • Increase in listenership numbers but no increase in ad revenue. This is the situation that every radio channel is facing. • Short commercials Opportunities: • Getting copyright licenses from the government for running mega events which are aired on the AIR radio station and have been restricted to be aired on other private stations. • Launching a radio station with 24-hour news channel 16
  • 17. Radio Advertising • Tie-ups with BEST or railway authority for playing the FM in train and in bus. • The launch of Private Radio FM has managed to create a set of ‘New Listeners’ for the medium • The new radio stations which will come in future they can have venture with the college or university campuses. And can play their station which will exclusively provide with the information relating to that university/college campus. • With the coming of the many more new players in the radio industry each channels can position themselves quite different from others, like, if some station is targeting the health conscious people then their programming strategy will vary accordingly. And then it is easier for the advertisers also to decide on which channel to advertise. • Allowing private FM players to start news and current affairs programmes. • One has to constantly innovate, and that is the challenge. Brand building is thus much more difficult. At the same time, we are very bullish, and gung-ho about this whole enterprise. • Leaves huge scope for innovation in local market Threats: • The biggest threat to private radio industry players is ALL INDIA RADIO. AIR is the biggest player in India because of its reach, low charges, government channel etc… • Because of the new government policies there will be more number of stations and then competition will also increase. This is one of the biggest threats it faces. With no particular differentiation in the music. So, there is a fear of losing its brand loyalty. 17
  • 18. Radio Advertising Advertising in India India has been among the fastest growing economies in the world, with a nominal GDP CAGR of 9.94% over the last 10 years (1995-2005). The nominal GDP for fiscal 2005 was Rs. 30,636 billion. According to CSO estimates nominal GDP growth for fiscal 2006 is estimated at 10.9%. There is a correlation between the economic growth rates of a country i.e. the nominal GDP growth rate, and growth rates of the advertising industry The Indian advertising spends, as a percentage of GDP, is 0.34%, which lags behind other developed and developing countries During fiscal 2005, the gross advertising spend in India is estimated at Rs 111 billion, and is expected to grow at 14.2% to reach Rs. 127 billion by fiscal 2006 18
  • 19. Radio Advertising Segmentation in advertising The five key industry segments comprise print, television, radio, cinema, and outdoor. These different segments within the industry are at varying stages of growth and corporatization Media Spends as % of Total Ad Spend Year Print TV Radio Cinema Outdoor Internet 2000 49.0% 39.3% 2.5% 0.5% 8.4% 0.3% 2001 48.4% 40.6% 2.7% 0.4% 7.5% 0.4% 2002 47.2% 41.9% 2.9% 0.7% 7.0% 0.4% 2003 46.6% 43.0% 2.9% 0.7% 6.5% 0.4% 2004 46.3% 43.7% 2.9% 0.6% 6.0% 0.3% The Indian television industry has grown rapidly, especially since 1991, which saw the beginning of satellite broadcasting in India. This growth was also aided by the economic liberalization program of the Government. The growth of the satellite television audience saw proliferation of a number of satellite television channels offering more choices to media buyers and consumers of entertainment. Thus, the television broadcasting business, which started off as a single government controlled television channel, now has over 300 channels covering the Indian footprint, resulting in growing ad spends on this medium. Reforms and proliferation of private players were the key reasons for this rapid growth of the share of television in the advertising industry. 19
  • 20. Radio Advertising Radio Advertising Radio is still the king when it comes to getting your music. The best way for a new band to get heard by the public and record label executions is over the airwaves. Paradoxically, radio currently has only a 2.9 per cent share of the total advertising pie in India. Globally, depending on country, radio has a 5 per cent to 12 per cent share of the advertising cake. On the higher side are countries like the United States, with 13 per cent, Canada, with 12.7 per cent and Spain, with 9.1 per cent. Companies that advertise on FM channels today such as Hindustan Lever (HLL), Dr Morepen, Amul, Castrol, Santro, Britannia, Parle, DSP Merrill Lynch etc are dominating the advertising on each one of the FM channels, be it Radio Mirchi, Go 92.5 Red 93.5 or Radio City. Today, 70 per cent of the advertising comes from big-budget, national advertisers and the balance 30 per cent comes from retail. It is a known fact that retail advertising will grow because radio presents the perfect advertising medium for local businesses in a local environment. But national advertisers are also operational in the local market, implying that it is as important to them as it is to a retail advertiser, if not more. Nevertheless, it is undeniable that radio can be integral in exposing a new artist, new product or services to new fans and taking a local market to a national level. Accordingly, it is extremely difficult to obtain meaningful airplay. Putting it bluntly, successful radio promotion revolves around making and managing relationships. Radio promotion is an art that demands a certain style you may simply neither have nor desire to cultivate. On top of that, it can take a great deal of time to make all the contacts and connections that are required for successful radio promotion. Advertising agencies that control the national picture will be slow to move on to radio for creative reasons. They have people who love to make television commercials, 20
  • 21. Radio Advertising but don't have anybody who knows how radio works. Here, only about 2.9 per cent of the money spent by advertisers goes to radio, and up till now, all of that went to ALL INDIA RADIO. However, in revenue terms, money from advertising has gone up. Revenue from commercials on AIR, including on Vividh Bharti and Primary Channel (including FM) rose from Rs 393 million in 1990, to Rs 808.4 million in 2000, & Rs. 600 crores in 2002, representing a growth of about 7.5 per cent per annum. A clear advantage that radio has is that it can easily target city-based audiences. This makes sense if the advertiser, like a food chain that is opening an outlet in Mumbai, wants to target a specific audience. In such cases, it does not make much sense to advertise on TV, and the print medium is too expensive. Radio is the best bet for such small-scale promotions. It is also aptly suited for local promotions, and once audiences can be targeted, it has tremendous potential to eat into local mediums. Consumer opinions The evidence from the qualitative research is that young people feel their local FM station is aimed at people like them, but the advertising is not - they feel, probably quite correctly, that most advertising is aimed at adults. Because radio is a real-time intrusive medium, they have to sit through the full length of any ads which are for irrelevant products. There was evidence of three sorts of memories: Relevant : This includes Ads which mentioned areas or names of specific interest, e.g. films, outlets selling favoured brands, concerts Vague/ not relevant: This includes memories of ads for local garages, cars and insurance companies - little or no specific detail remembered Sonic Brand Triggers: Much evidence of children's ability to pick up on musical Sonic brand Triggers (SBT’s) and sing them out loud. 21
  • 22. Radio Advertising Pros and Cons of Radio Advertising Every medium has special strengths and weaknesses that makes it more or less suited to special marketing problems of specific advertising. There is no one medium which is ideal for advertisers or every situation. Radio has a number of characteristics that makes it an ideal vehicle for numerous advertisers as either a primary or secondary medium. Also, there are certain disadvantages of this media which need to be considered. Advantages of Radio 1. Largest Reach and Frequency Radio offers an excellent combination of reach and frequency. The average adult listens more than 3 hours a day, radio builds a large audience quickly and a normal advertising schedule easily allows repeated impact on listener. 90% of India has access to radio which is unmatched by any other media. Radio is not only the medium of hearing news but also is a source of entertainment and advertising for the rural masses. Radio also reaches to uneducated village folk who do not read print publications. At the places where the literacy rates are low where people hardly read newspapers and radio is the only medium that they can understand. They can’t afford a TV set. Therefore radio is more popular. 2. Broadly Selectivity Specialized radio formats with prescribed audiences and coverage areas enable advertisers to select the market they want to reach. From a marketing perspective, radio has the ability to reach prospects by sex, age group, ethnic or religious background, income group, employment category, educational level or special interest with a format that adds even greater dimensions to its already strong personal communication environment. 22
  • 23. Radio Advertising Radio’s high overall reach and its ability to provide numerous formats make it a multifaceted medium. Because of the relatively low cost of production, advertisers are able to adapt commercials to the various stations then buy, a strategy that would normally be prohibitively in television. 3. Cost –Efficiency Radio is the least cost medium and it helps to reach mass audience with various backgrounds. Radio offers its reach frequency and selectivity at one of the lowest costs per thousand and radio production is relatively inexpensive. National spots can be produced for about one tenth the cost of a TV commercial, and local stations often produce local spots for free. Also, radio ads can be produced very quickly. 4. Creativity and Flexibility Radio is the most flexible medium because of very short closing periods for submitting an ad. This means an advertiser can wait until close to an air date before submitting an ad. With this flexibility of simple formats such as voice only can be created almost immediately to reflect changing market conditions or advertisers can take advantage of special events or unique competitive opportunities in a timely fashion. Radio also offers timeless, immediacy, local relevance and creative flexibility. The personal nature of radio, combined with its flexibility and creativity, makes radio the choice for numerous product categories. Copy changes can also be made very quickly. While radio may be one-dimensional in sensory stimulation, it can still have powerful creative impact. Radio has been described as the theatre of the mind. The musical formats that attract audiences to radio stations can also attract attention to radio ads. Audiences that favor certain music may be more prone to an ad that uses recognizable, popular songs. 23
  • 24. Radio Advertising 5. Proximity to Purchase The mobility of radio and its huge out - of - home audience gives the medium an advantage enjoyed by few other advertising vehicles. In the competitive environment facing most companies, it is imperative that brands achieve consumer reinforcement as near as possible to the purchase decision. Radio’s daily frequency offers scope for continued messages and hence the consumers are more likely to remember that product and consumer lend up buying that product. 6. As a Complement to Another Media In some cases, radio is the primary medium for local advertisers. However for national advertisers and most large local and regional firms, radio is most often used as complementary medium to extend the reach and frequency of primary vehicles in their advertising schedule. A fundamental marketing strategy for radio has been its ability to successfully work with other media to increase reach and frequency or to reach non-users and light users of other media. The radio industry realizes that the bulk of its revenue comes from advertisers who use radio as a secondary medium. 7. A personal medium The human voice is the most personal means of communication. Radio gives the advertisers the opportunity to take advantage of the right combination of words, voices, music, and sound effects to establish a unique “one-on-one” connection with prospects that lets you grab their attention, evoke their emotions, and persuade them to respond. Radio can be targeted by lifestyle formats and is more efficient than other media from a cost and production standpoint. As a result many advertising agencies will move their budgets into radio. 24
  • 25. Radio Advertising Disadvantages of Radio 1. Misunderstanding Sometimes there might be a misconception regarding the radio ad as it is only heard. In television the chances of such misconception is less, as it is audio as well as visual. 2. Poor Radio Attentiveness Just because radio reaches audiences almost everywhere does not mean that everyone is paying attention. When a consumer is listening while doing some work or traveling in a car, he or she often switches stations when an ad comes and divides his or her attention between the radio and road. 3. Fragmented Audiences The large number of stations that try to attract the same audience in a market has created tremendous fragmentation. If a large number of radio stations compete for the same audience, advertisers who want to blanket the market have to buy multiple stations, which may not be cost effective. However, in radio’s quest to continue to fine tune its reach, some advertisers wonder if radio is offering too many narrowly defined options. For those product categories with broad appeal, it is difficult to gain effective reach and frequency without buying several radio stations and networks. 4. Chaotic buying procedures For an advertiser who wants to include radio as a part of national advertising program, the buying process can be sheer chaos. Since national networks and syndicated broad cast do not reach every geographic market, an advertiser has to buy time in individual markets on a station-by-station basis. This could involve dozens of different negotiations and individual contracts. 25
  • 26. Radio Advertising 5. Short Lived and Halfhearted Commercials Radio commercials are brief and fleeting. They can’t keep like a newspaper or a magazine ad. Radio must compete with other activities for attentions, and it does not always succeed. Only 20 % of time availability restricts the frequency of message exposure. 6. Creative Limitations The audio-only nature of radio communication is a tremendous creative compromise. An advertiser whose product depends on demonstration or visual impact is at a loss when it comes to radio. Many advertisers think that without strong visual brand identification the medium can play little or no role in their advertising plans. 7. Limitations of Sound Radio is heard but not seen, a drawback if the product must be seen to be understood. Some agencies think radio restricts their creative options. 8. RJ needs training It is very important that the Radio Jockey is trained enough to deliver the ad. Sometimes the voice really matters. If the voice is irritating then there is a chance that the campaign may flop. 9. No proper research available In India, there is no proper research has been available on the area of radio listening, which will be very helpful for the advertisers to decide them on advertising plan and budget and other matter. Therefore, there could be a problem for the marketers in the sense that they might advertise on wrong channel at a wrong time. 26
  • 27. Radio Advertising Types of Radio Advertising: 1. Network Advertiser may use one of the national radio networks to carry their messages to the entire national markets simultaneously via stations that subscribe to the networks programs. Networks provide national and regional advertisers with simple administration and low effective net cost per station. The advantage is less paper work and lower cost per station. Disadvantage includes lack of flexibility in choosing affiliated stations the limited no. of stations on a networks roster and the long lead times required to book time. 2. Spot Radio Spot radio affords national’s advertiser’s great flexibility in their choice of markets, stations, airtime, and copy. They can tailor commercials to the local market and put them on the air quickly – some stations will run a commercial with as little as 20 minutes lead time. 3. Local Radio Local times denote radio spots purchased by a local advertiser for local market. It involves the same procedure as national spots. Radio advertising is either live or taped. Most radio stations use recorded shows with live news in between .Likewise, nearly all radio commercials are pre recorded to reduce cost and maintain broadcast quality. 4. Sponsor Programme Here the advertiser sponsors the whole or part of the programme. The RJ informs the audience about the sponsored company throughout the programme. 5. RJ Mention/What’s On Mention Here the Radio Jockey [RJ] informs the audience the information given by advertiser about the new product launch, sale, exhibition going on at certain place etc. 27
  • 28. Radio Advertising Radio Stations Divide Their Days And Their Rates. Radio stations divide their rate cards into dayparts .The exact divisions vary from station to station. 6 am -10 am Morning drive 10 am – 3 pm Daytime 3pm – 7pm Afternoon drive 7pm- 12am Nighttime 12am – 6 am All night Rating services measures audiences for only the first four day parts because all night listening is very limited and not highly competitive. Heaviest radio use occurs during drive times (6-10 am and 3-7pm) during the week (Monday- Friday). This information is important to advertisers because usage and consumption vary for different products. For example, radios morning drive time coincides with most peoples desire for a steaming, fresh cup of coffee, so its great time for advertising coffee brands. For the lowest rate , an advertiser orders spots on a run of station (ROS) basis, similar to the ROP in newspaper advertising .However, this leaves total control of the spot placement up to the station. So most stations offer a total audience plan (TAP) package rate, which guarantees a certain percentage of spots in the better day parts if the advertiser buys a total package of time. 28
  • 29. Radio Advertising Length of Spots The radio commercials in the test reels consisted of several different spot lengths, ranging from 15 to 60 seconds. The longest commercial played on the radio is 120 seconds. Those however are rare. In theory, one could assume that the longer a spot, the better it will be remembered or at least, the more chance there it that it will be heard. Research on television commercials proved that this theory holds true for the medium television: a doubling or tripling in spot seconds results in duplication in recall. The spots for advertisement can be for 10 sec, 20 sec, 30 sec and 60 sec. In General, 10 second spot should contain 25 words 20 second spot should contain 45 words 30 second spot should contain 65 words 60 second spot should contain 125 words If you’ve never written a spot, 30 seconds sounds like an impossibly short time to get your message across. But take a stop watch and time some spots on the air; you’ll see that quite a lot can be accomplished in a short time. In fact, you may find that 60s, unless very well written and well produced, sometimes seem a bit too long. A 60 does allow you more variety in music, sound effects, and voice and can be useful for political message, the announcement of a new or little-understood service, or other sports with a information/education content. 30 is usually 70 to 80 words long, and a; 60 around 150 to 160 words. The cost of a: 30 is usually about 60% to 75%. Some stations no longer charge a separate rate for: 30s and: 60s. Instead, they charge a unit rate. In other words, a: 30 costs the same as a: 60. Obviously, this is one case where you might want to use a: 60 to take advantage of the “free” air time. Check the rate cards of the stations you are interested in, or ask your sales rep. 29
  • 30. Radio Advertising Buying Radio Time 1. Station Rates While buying procedures to achieve national coverage may be chaotic, this does not mean they are completely without structure. Although the actual buying may be time consuming and expensive if many stations are involved, the structure is actually quite straight forward. Advertising time can be purchased from networks, syndications, or local radio stations. Advertisers generally invest most heavily in local placement. About 80% of annual radio advertising is placed locally. About 15% is allocated to national spot placement and only 5% is invested in network broadcasts. Many stations have local rates for Individual Business and National Rates for Agencies. Advertiser may use one of the national radio networks to carry their messages to the entire national markets simultaneously via stations that subscribe to the networks programs. Networks provide national and regional advertisers with simple administration and low effective net cost per station. 2. Your Dayparts Buying Options Most stations offer several options for buying air time: a) Buying by specific dayparts b) Buying packages c) Buying sponsorships or adjacencies a). Buying specific dayparts This relates to the time period of purchase. There are five basic dayparts on basis of which advertiser can choose. The time period decision is based primarily on a demographic description of the advertisers target audience. Drive-times dayparts attract a mostly male audience, while daytime primarily female and nighttime is mostly teen. This information combined with programming formats, guides an advertiser in a buying decision. 30
  • 31. Radio Advertising Putting half your sports into drive time and half into midday is a very safe strategy. Weekend sports can also effectively reach teens. b). Buying packages As with magazine buying, radio advertising time is purchased from rate cards issued by individual stations. Run-of-stations ads- ads that stations choose when to run- cost less than ads scheduled during a specific dayparts. The price can also increase if an advertiser wants the ad read live on the air by a popular local radio personality hosting a show during a day part. Buying packages is an easy, usually low-cost method. Marking a package buy is called buying Run of Station (ROS), Total Audience Plan (TAP), or Best Time Available( BTA). This means simply that you pay to buy a package of sports at a flat rate and the station decides (within certain specified limits) when the sports will run. Stations will usually guarantee to divide your sports fairly between drive times and other dayparts. c). Sponsorships or adjacencies A sponsorship is just what its name implies. You are associating your company name with a specific program. The advertisers sponsor the whole or part of the programme. The RJ informs the audience about the sponsored company throughout the programme. “……………. Is brought to you by………” An adjacency is the next best thing to a sponsorship. If you buy an adjacency, your ad will run every day just before or just after (in other words, adjacent to) the program you specify. Other fixed-position spots are also available. For example, you may specify that you want your spot to run at 6:13 a.m. every Monday, Wednesday, and Friday. Sponsorships, adjacencies, and fixed positions go for premium rates. Sponsorships on top-rated shows can cost up to twice as much as other spots in the same dayparts. Having your name associated with a particular show or event can do a lot to reinforce your positioning, and these premium spots can be so powerful that you may be able to run far fewer spots than you otherwise would, spending less to achieve the same impact. 31
  • 32. Radio Advertising Sponsorships are like marriages; they’re only for people who are ready for a long- term commitment. 3) Frequency Radio, like most media, requires repetition to have impact. As a general rule, a minimum of 20 spots per week should be aired. There are scheduling strategies that help increase the impact of the spots you place. Flight and schedule are two words you may hear your radio sales representative use when you plan your advertising. A flight is a group of ads. (“I’m running a flight of 80 ads this month.”) A schedule is the long-term version of a flight. (“I run a schedule of 20 ads a week, six months out of the year.”) 4) How many stations do you need Just as you should never run too few spots, you should also not run on too few stations. But how many is enough?Generally, you should run on at least two or three stations, but that varies depending on your audience and the number of competing stations in the market. If your target and audience includes both younger and older people, you may need to buy two or more stations with widely different formats. There are, however, times when one station will suffice. If your audience is business people, and you can afford to buy drive time on the dominant news/talk station in the market, that may be all you need to succeed. To really learn who is listening to your spots, survey the local market. These surveys break the audience down by age and sex, break the listening week down into segment, and then tell you how many listeners each station had in each category. Similar survey on listenership has been conducted by IMRB (Indian Market Research Bureau) 32
  • 33. Radio Advertising Producing Radio Commercial Producing a radio spot can be a lot of fun advertisers often say it’s the most fun they ever have in advertising. It can also be simple and inexpensive. There are three basic elements to work with: the announcer’s voice, music, and sound effects. Production can be done in the station’s own studios or in an independent production house. Stations are usually well- equipped to produce spots, and they often employ young, creative people whose fresh ideas will keep your spots from sounding like everywhere else’s. It all begins with a good script, which means not just the words, but the combination of words, music, and sound effects. All these are part of the script. Your spot can be clever or straightforward, but it must grab the listener’s attention in about three seconds, and it must not leave the listener wondering, “whose spot was that, anyways?” The following are some of the factors you should have in mind from the first moment you sit down to plan your spot. 1) The Voice There are two factors concerning voice. First, you should use a voice that is appropriate for your image. There are two good, low- cost options for achieving this, and one higher- cost option: a) Using local radio talent b) Using an amateur voice c) Hiring professional voice talent. a) Using local radio talent 33
  • 34. Radio Advertising If station produces the spot, one of their on-air people risk having the voice be so familiar that the listener doesn’t pay attention. If the ad runs only in drive time, one can have the midday announcer do the honors. Get the least familiar voice available. Listeners will be less likely to tune it out. Female announcers can also be used. Studies have shown that women presenters are just as effective as men; but only a small (but increasing) percentage of all broadcast sales presentations are made by women. b) Using amateur voices One great thing about radio is that even an untrained voice can be very effective. In fact, the less the voice sounds like one of the regular announcers, the better. A woman’s voice, a child’s, or even your own can make listeners stop and pay attention simply because it’s not what they’re expecting to hear. A word of caution: Amateurs can sound stiff and false. c) Using professional voice talent If a very sleek production value is needed hire voice talent from another station, the local community theater or, in larger markets, from a talent agency. Celebrity voices can sometimes be hired. 2). Music The power of music can’t be overemphasized. There are several options for putting music into your commercials: a) Have original music produced. b) Use free music from the station’s library. c) Get permission to use an existing recording by a known artist. (But It’s difficult and expensive to obtain the rights). d) Buy canned music (sound alike) in the style of many popular composers in all large markets who supply such productions for a modest charge. 34
  • 35. Radio Advertising A lot of radio or TV advertising, can be done having a jingle product. The cost runs anywhere from Rs.600 to a few thousand rupees, and it can be a very worth while investment. A catchy jingle helps potential customers remember you more than almost anything else. 3). Sound Effects (SFX) various onomatopoeic sounds like eeek, ho ho ho, ding dong, whistle etc. are available at the local radio station. The sound of waves on the shore can help sell your vacation package and bird song can put people in the mood for your spring sale. Radio is entirely a medium of sound. When you use sound to evoke smells, sensations, and visual images, you bring the listener, more involved with your spot, will be more involved with your ideas. 4. The tapping Session Once the decision is made about the script, voice, music, and sound effects, it’s time to record. At may be just you and the announcer in the studio; the announcer will operate the equipment. At large stations and professional recording studios, an engineer will record the spot while you and the announcer concentrate on the reading. You should also understand. Be aware that the announcer may have slight interpretation of the reading than you do, and don’t expect a performance that could only come from someone reading your mind. 35
  • 36. Radio Advertising Selling Radio Commercial Selling radio advertising involves a number of steps. The radio salesperson must be aware that everyone involved in the transaction is looking for different results. The media buyer is looking for efficient cost per point, while the client’s goal is to move product. As all radio stations are perceived to be same it is important to build value into the radio station by offering credible benefits that produced results and solutions for prospective clients. Radio salesperson must begin with the client’s needs and marketing goals. The first step in the process is to meet the client to gain as much information as possible about the client and his or her business. After the salesperson has a firm grasp of the advertising problem, the next step is to prepare a proposal. The successful ones begins with the clients problem and sales objectives an move systematically to a solution. Often the job of the radio sales person must be conducted on a number of levels. a) An advertiser who is not currently scheduling radio may have to be convinced that the medium in general is for a particular product. b) The salesperson must move from the general advantages of radio to the advantages of specific station. c) The radio representative may have to show how radio fits into the media mix currently being used by the advertisers. Radio advertising faces challenges both from within the industry and from other media as it competes for advertising price. Dayparts Characteristics 6 a.m. - 10.00 a.m. Drive time, breakfast audience, interested chiefly in news 10.00 a.m. - 3.00 p.m. Daytime, program characteristics of station, talk , music, or all-news 3.00 p.m. - 7.00 p.m. Afternoon, drive time ; radio prime time and same as morning drive time 7.00 p.m. - 12.00 a.m. News, music, talk shows 12.00 a.m. - 6.00 a.m. Music, talk shows Elements of good radio commercial 36
  • 37. Radio Advertising ⇒ Be single-minded, focused. The consumer should not be burdened with too much information. Prioritize the copy points. The central idea should be highlighted. ⇒ Research your product or service. Many clients keep tabs on their competition, but they rarely related their features and benefits to factual data. Meaningful statistics can give substantial support to your massage. ⇒ Relate to the consumer, Always relate the brand to customers wants and needs. D ⇒ Generate extension. The effect of a commercial can be multiplied by achieving extension. A clever phrase or execution can have consumers asking other people if they have heard the spot. ⇒ Produce an immediate physical, emotional, or mental response. Laughter, a tug on the heartstrings, or mental exercises of a consumer during a radio spot help seed the memory and aid messages retention. ⇒ Use plain, conversational English. Be a clear communicator Creative Radio Advertising These are some guidelines for producing creative radio advertisements:- 1. Understand the environment 2. Speak the listeners’ language 3. Engage and entertain the listener 4. Keep it simple 5. Judge what you hear, not what you read 6. Production values are important 7. Plan your production 8. Dare to be different 9. Take it seriously Steps in Radio Ad Production 37
  • 38. Radio Advertising 1. An agency or advertisers appoints a producer 2. The producer prepares cost estimation 3. the producer selects a recording studio 4. With the aid of the casting director, if one is needed, the producer casts the commercial. 5. If music is to be included, the producer selects a musical director and chooses the music or selects stock music. 6. If necessary, a rehearsal is held. 7. The studio tapes music and sound separately 8. The studio mixes music and sound with voices. 9. The producer sees that the master tape is prepared for distribution on either tape or cassettes and shipped to stations. You are on the air! Measuring the radio’s effect 38
  • 39. Radio Advertising Effectiveness research requires clarity of objectives – what are the agreed objectives of the overall campaign and of the radio campaign within this? Radio effectiveness can be measured either using continuous research or in stages (“pre & post”) – the pre-stage is normally the week before the campaign, the post-stage in the week after the campaign finishes. Consumers tend to misattribute radio-advertising memories to other media, particularly TV. This is particularly likely to happen where there is a strong executional link between the two media and/or where there is an history of TV advertising for the brand. This tendency to misattribute can be offset by using matched samples of listeners and non-listeners. This way, if the increase in advertising awareness is greater among listeners than it is among non-listeners, then the effect can be attributed to radio fairly confidently – even if the listeners think the advertising was in another medium. Radio research can successfully be done using telephone interviewing – ads can be played down the line. However cases where other media are to be included in the research it might be more appropriate to use face-to-face interviewing. Commercial recognition is a valuable technique – i.e. playing the ads to consumers. It provides a more robust measure of whether they have heard the campaign, and avoids problems of trying to describe the ads. Brand names can be bleeped out of the commercial, to test whether the campaign is linked to the brand. 1) Defining the research objectives The key to any successful research is to have a clear understanding of why the research is being conducted in the first place. In other words, what are you aiming to measure? In broad terms, radio advertising research aims can be categorised into two types: ⇒ Marketing issues – to what extent has radio helped to achieve the campaign aims? ⇒ Media planning issues – what effect do different media strategies have on the performance of the campaign? 39
  • 40. Radio Advertising Marketing Issues:- These vary widely and there can be often more than one objective set for a campaign. Below are some typical examples:  .Increase sales  Increase footfall / store traffic  Increase brand awareness  Change consumers’ perceptions about a brand  Broaden consumer appeal Not all of these aims are best evaluated with consumer survey research - there are specific tools available for measuring sales effects for example. Media Planning Issues: - In addition to tracking radio’s contribution to the success of a campaign, as a secondary aim you might also be trying to test and evaluate the effects of using different media strategies, for example: - Effectiveness of different spot lengths - Burst versus continuous activity - Use of different day part strategies. If you do intend to test a particular media strategy there are three important considerations to note.  Firstly, and most obviously, you must gear the campaign so that you can test the particular media strategy in which you are interested.  Secondly, if you are testing a number of media strategies simultaneously, you will need to be able to separate the effects of each using a separate, balanced research “cell” for each media-variable.  Lastly, when testing different media strategies, bear in mind that you will still be judging the effects in terms of the overall campaign objectives. 40
  • 41. Radio Advertising Whatever your research objectives, once you have defined them make sure that they form the core of the questionnaire you use. Any other questions are of secondary importance 2) The Importance of Split Samples Misattribution of Advertising:- When asked to consider advertising, consumers will turn their thoughts to the most salient source they can think of – this tends to mean TV. Television, as the medium with the most active expectations, tends to dominate memories of advertising, with the result that campaigns in all other media are, to varying extents, attributed to television in the consumer’s mind. This misattribution is disproportionately likely to happen with radio and is still more likely to happen when radio campaigns are creatively synergistic with TV executions. Avoiding Misattribution: Using Split Samples:- The simplest solution to the problem of measuring true radio awareness is to split your sample into two parts: listeners (target consumers who have been listening to the radio stations which carried the advertising) and non-listeners (people who do not listen to those stations, but who are the same as the listeners in all other respects). If the only difference between the two samples is their radio listening, then any differences in their awareness or attitudes to the advertised brand can be reasonably attributed to radio – regardless of where they think they have seen or heard the advertising. It is particularly important to use split samples where radio is part of a mixed media schedule in order to gauge the true radio effect. 41
  • 42. Radio Advertising Which Option Should You Choose:- Neither of the two approaches above is necessarily better than the other. However, the second method has the advantage of questioning people who will have the same history of exposure to the brand. Local distribution levels for the brand will also be the same. The key point is that the listener and non-listener samples must be matched as closely as possible in terms of demographics, media consumption and weight of exposure to the brands’ advertising in other media. This ensures that any differences can confidently be attributed to radio ad exposure. 3) Where to do the research Test And Control Samples In Different Areas:- This involves taking two matched samples of respondents in different geographical areas and comparing their advertising responses – one sample will live in the advertised area, the other in an area where no radio advertising ran. In this way, it will be possible to compare the results among those who have been exposed to the campaign with the results among those who have not - thus giving you a measure of radio’s effectiveness. It is important to match the media consumption of the samples (e.g. how much TV they watch etc) as well as their demographics, as this could affect response. It is equally important to ensure weight of advertising for your brand in all other media is the same for both samples. The two geographical areas should also be comparable – (or “typical”) in terms of media and product consumption as a whole. 42
  • 43. Radio Advertising Test and Control Samples within the Same Area In this second approach, all of the research is done within the same area. One part of the sample will comprise people who do listen to the station(s) on your radio schedule, whilst the other part of the sample will comprise people who do not listen to any station on the schedule. In this way it will be possible to compare the results of those who have been exposed to the campaign to those who have not giving you a measure of radio’s effectiveness. 4) When to do the research The ideal research method is to monitor advertising activity on a continuous basis, since this allows movements in advertising response to be compared directly to current advertising activity. Often, however, continuous radio research is impractical on grounds of cost unless it forms part of ongoing advertising tracking. Typically, radio research is conducted in two stages - a pre-campaign and a post campaign study. 43
  • 44. Radio Advertising ⇒ The pre-campaign study should be conducted as close to the start of the radio campaign as possible – preferably during the week immediately preceding the radio campaign. This will establish the base levels of whatever is being measured (eg brand awareness). ⇒ The post campaign study should be conducted as soon as possible after the radio campaign has ended – ideally during the first week after the campaign has come off air. In some instances one considers conducting more than two stages of research. For example, it might be worth slotting in an additional research phase during a particularly long advertising campaign or sponsorship. Similarly, having done the post-research, consider adding an additional stage of research some weeks after a campaign has ended in order, say, to track decay in brand awareness. 5) The research sample and sample sizes Sample Sizes Generally speaking, the larger the sample the better. However at some point, the cost of an increased sample size becomes cost prohibitive and contributes little extra to statistical robustness. 6) Method and questionnaire Telephone research is often used for assessing the effect of radio campaigns: the method is adaptable and can often be cheaper than face-to-face interviewing. Radio ads can successfully be played down the phone to respondents. Face-to-face interviewing may also be preferable if respondents need to be shown visual ad material such as stills from TV ads. 44
  • 45. Radio Advertising Commercial recognition is a valuable technique – i.e. playing the radio ads to consumers – as this is the best “memory jogger” of all. It also delivers a larger sample of people who are identifiable as having definitely heard the campaign: this is useful when analyzing them for their attitudes to the brand. When playing the radio commercials in order to measure commercial recognition, two different approaches can be taken: blind or branded. ⇒ Blind By bleeping out all brand references in each execution and asking whether the commercial has been heard before and then asking for the brand name, it is possible to see whether creative treatment has successfully linked the message to the brand. ⇒ Branded - this allows prompting for brand-specific data, (e.g. attitudes to the advertising/feelings about the proposition), whilst giving a true measure of ad recognition. A fairly straightforward questionnaire will take around 10-15 minutes to run through – much longer and respondents will begin to lose interest and concentration! 45
  • 46. Radio Advertising Radio with other media Most brands tag radio to their existing communication plans. Reason enough for us to study the role of Radio vis-à-vis other key media. 'what Radio can add' to each medium on three key parameters - a) Planning, b) Communication and c) Detailing of communication points. Radio with Television Characteristics of Television TV has traditionally been the most powerful and popular advertising medium for people in the media business. This is mainly because it does most things well - coverage, frequency, image, persuasion, demonstration, impact etc. Traditionally a high-cost medium, the downside with TV is that the audience is now fragmented across many different channels, production costs are extremely high and viewers are increasingly avoiding ad breaks. What radio can add: In planning:- Radio's main contribution is a dramatic increase in frequency of exposures, either in the same period as the TV campaign or later to extend the campaign over time; radio can be used for regional or local exposure booster; radio can be used to reach light viewers; it extends TV messages to key times of day when TV audiences are lower or when product relevance is higher; radio also allows tighter targeting against audiences thus reducing wastage. In communication:- Given that Radio is perceived as personal medium, radio can bring brands closer and speak to the consumer at their level; radio has a culture of response where listeners frequently interact with their station which they see as accessible. 46
  • 47. Radio Advertising In detail:- Radio allows activity to be geographically varied; radio can allow a fast turnaround for new initiatives; low production costs mean multiple copy messages can be varied round the core TV communication Sonic Brand Triggers. Sonic Brand Triggers are sounds, which consumers recognize and associate with certain brands. Example of powerful SBTs: "Britannia Ting Ting Ting" They help to ensure that TV and radio advertising is well branded. They leave a brand impression with even the most passive TV viewer or radio listener, as they tend to rely on rhythm and music, which are absorbed at very low involvement levels. A sound, which has been successfully established on TV, can be transferred on to radio. Radio with Newspapers Characteristics of Newspapers Newspaper brings 'immediacy' to a communication. Newspapers also have the authority of the written word, and are good at presenting detail. As a print medium, the national press suffers from clutter and from the fact that the reader can and does edit ruthlessly to avoid advertising. What radio adds: In planning:- Radio adds frequency, and this is real frequency in that exposures take place in real time; radio also reaches non-readers so it can significantly increase coverage; in most sectors, adding radio also means increased share of voice thus overcoming clutter In communication:- Radio brings intrusiveness to a press campaign, and there is less ad avoidance; it can bring to life ideas, which may seem flat on the page; radio can more strongly convey the brand's tone. Radio brings brand messages closer to the individual, speaking in a more personal way than press; radio allows brands to emphasize specific key times of day. 47
  • 48. Radio Advertising In detail:- Flexibility means radio allows geographical variation on top of a national press campaign. Radio with Outdoor Characteristics of Outdoor The strength of outdoor advertising lies in its ability to suddenly confront the consumer with an idea or a challenge, in a very public way. Like radio, posters also operate within time which people think of as free - typically travelling time. The weaknesses of outdoor advertising mainly stem from three issues: it has no editorial context, it uses extremely simple, striking ideas to be effective,and it suffers from relatively expensive production. What radio adds: In planning:- Radio adds real frequency, in the sense that additional exposures to the advertising are played in full rather than having the listener look away or ignore; radio offers far tighter targeting which means reducing wastage; radio also offers tighter timing - within time of day, day of week or even week of month. In communication:- Radio allows more information to be conveyed, which is useful for explaining or persuading; radio allows multiple copy; radio brings brands closer, as listeners identify with their radio station and see it as aimed at people like them; radio is better able to communicate the tone or character of a brand. In detail:- Radio offers speed of production compared with the lengthy process of poster print deadlines; it also allows localized copy variation relating to a national poster execution. 48
  • 49. Radio Advertising Radio with Magazines Characteristics of magazines Magazines are useful to advertisers because of the relationship they have with the readers, who consume them in a personal way. They allow targeting by lifestyle and interest group. In many magazines the ads are seen as part of the magazine experience. Weaknesses of magazines include the fact that lead times can be very long depending on the title's frequency of publication, the high levels of clutter, and the reader's inclination to simply turn the page. What radio adds: In planning:- Radio adds frequency and also extends coverage well beyond the magazine readership; radio allows tighter timing - time of day, day of week etc; radio also offers a greater share of voice for most categories, which means overcoming clutter. In communication:- Radio brings intrusiveness to a magazine campaign, and there is less ad avoidance; radio can bring to life ideas which might seem flat on the page; radio can more strongly convey the advertising tone of voice. It allows brands to speak to consumers close to certain activities - driving, cooking, housework etc In detail”:- Radio offers fast turnaround within the long copy deadlines of magazines, and the opportunity for geographical variations. ⇒ Recall of advertising. At the post-stage, you will be seeking to detect spontaneous and prompted awareness. ⇒ Commercial recognition – playing the ads to respondents. ⇒ Thoughts on what the main message of the ads was 49
  • 50. Radio Advertising Creating the right mix A fieldwork was conducted by IMRB(Indian Market Research Bureau) to know about the listeners which encompassed the entire Mumbai urban agglomeration through a random sampling of 6,000 households and 3,600 individuals. With the growing salience of Radio, IRMB believes that time is ripe for a continuous Radio audience measurement system. IMRB International decided to launch RADAR RADIO LISTENERSHIP SYSTEM - the continuous radio audience measurement system in Mumbai. The findings have helped many radio stations to develop. The following is the standard procedure involved in calculating the listenership of a radio station. The research can be undertaken by the research agency voluntarily to be sold later to companies, or on particular request by a company. • A project is selected and a deadline is given. • All the interviewers are informed of the above and a questionnaire is given. • A sample size is decided which is spread all over the target city / town etc. • When the questionnaires are filled, they are complied and sent to the analysis department • Then the analysis findings are forwarded to the research department and published 50
  • 51. Radio Advertising At the country level: Total awareness of radio stations Gender of radio audience 51 0 10 20 30 40 50 60 70 80 90 100 VividhBharati AIRFM1 RadioMirchi AIRFM2 RadioCity BBC AIRPrimary WIN94.6 SLBC Go92.5 WorldSpace VOA % mentioning Male 58% Female 42% MALE 58% Female 42%
  • 52. Radio Advertising Socio Economic Classification Listenership by time slots Analysis Analysis While the overall reach of radio in India is high it can be seen above that awareness of private radio channels is not much. Prasar Bharti(AIR) has the highest awareness which is due to the fact that it is a government channel with a pan India coverage and enjoyed monopoly when the radio space was shut for private players. Being 52 A 12% B 14% C 29% D / E 45% 0% 2% 4% 6% 8% 10% 12% 14% 16% 18% 20% % listeners 7am - 11.30 am 11.30 - 6.00 pm 7pm - 11pm A 12% B 14% C 29% D/E 45%
  • 53. Radio Advertising the only service provider it was able to penetrate deep into the Indian market. The private fm players mainly having license for big cities and towns although are gaining awareness in cities and towns they are still in their growth stage and for them to be known everywhere they have to diversify geographically and reach the rural population where the radio is a very important medium of entertainment. Which is why the new entrants are vying for their share of the pie and encouraging the government to release more airwaves for them. Radio is very popular with the sec D/E market due to its cheap cost. Radios are now available at prices below Rs.50 which make it very affordable. While the sec A, B have a wider variety of entertainment available to them radio is not widely used. However with new players entering the market and providing them with the content they want the trend is now changing more people are switching on their radio sets even in these categories, specially the teenagers ! When an advertiser places an advertisement he has to make sure that his target audiences are met through this medium. Various shows are held by the radio stations. In order to meet the requirements of its listeners and its corporate audiences. As the 7.30 to 11 slot is the most important slot because many listeners are tuned in the shows are generally family oriented as everyone mostly listens to them and news programs on government owned stations. on the other and the 11-2 slot has the women segment listening while the nights are more concentrated on teens. giving the advertisers a vast array to meet their specific target markets. Based on these findings most of the radio stations have categorized their shows and advertisement rates to meet the needs of its audiences which can be seen in the various positions of the stations. For marketers it then becomes necessary to identify the audience they want to target and respectively book their airtime so as to reach the right audience with the right mix at the right time 53
  • 54. Radio Advertising All India Radio A.I.R, which is a national service planned, developed and operated by the Ministry of Information & Broadcasting under the Government of India. Sound broadcasting started in India in 1927 with the proliferation of two privately owned 54
  • 55. Radio Advertising transmitters in Bombay and Calcutta. It was changed to All India Radio in 1936 and it came to be known as Akashwani since 1957 to inform, educate and entertain the masses. All India Radio is one of the largest radio networks in the world in terms of reach. When India attained Independence in 1947, AIR had a network of six stations and a complement of 18 transmitters. All India Radio has a network of 283 broadcasting centers with 146 medium frequency (MW) transmitters, 50 high frequency (SW) transmitters and 87 FM transmitters. With broadcasts in 24 languages and 146 dialects (home services), and another 10 foreign languages in external services, A.I.R.'s coverage exceeds 90% of India, reaching over 98% of the people in the largest democracy of the world. Add FM radio and you have a formidable arsenal. AIR has a three-tier system of broadcasting, namely, national, regional and local. National channel of All India Radio started functioning on May 18, 1988. It caters to the needs of the people, through its transmitters at Nagpur, Mogra and Delhi beaming from dusk to dawn. It transmits centrally originated news bulletins in Hindi and English, plays, sports, music, newsreel, spoken word and other topical programs, to nearly 76% of the country's population fully reflecting the broad spectrum of national life. The Regional Stations in different States form the middle tier of the broadcasting. Including North-Eastern Service at Shillong disseminates the vibrant and radiant cultural heritage of the Northeastern region of the country. New initiatives by AIR Change is in the AIR. Prasar Bharati now plans a 24-hour news radio station - not on FM, but on shortwave. For FM it has other ideas - classical music channels to start with in Bangalore and Lucknow and to be extended across the country later. 55
  • 56. Radio Advertising AIR, which produces more than 300 bulletins daily, will also cash in on phone bulletins. The service, which is on in Patna, Hyderabad, Kolkata and Delhi at different numbers, will be launched across the country with a four-digit common number. AIR planned and developed special packages for the North East and J&K, focusing on the rich cultural heritage, development of infrastructure and the changing scenario in the state. Prasar Bharati is also planning to fill the vacancies in regional stations, especially in North East and J&K, setting up radio clubs and maximizing AIR revenue. Prasar Bharati is set to launch a major campaign aimed at repositioning and total branding of the two FM Channels of All India Radio (AIR). Prasar Bharati is positioning AIR FM Rainbow as a channel offering a buffet fare - Hindi Music, Western Music, Chat shows, Helplines etc. and for this it is launching a campaign in select cities. The publicity campaign of AIR is focused on projecting AIR as the world's oldest and largest radio network both in terms of geographical and population reach and the only source for news and entertainment for people in remote places. AIR as the radio network that communicates with people in their language broadcasting in 24 languages and 146 dialects contributes to the enrichment of Indian classical music and broadcast fast and accurate. It will promote and publicize sports events covered by AIR besides popularizing existing services like Radio on Demand and News on Phone. The entire publicity campaign of AIR is being designed by Prasar Bharati's ad agencies. The ad agencies have been asked by the Prasar Bharati to make a strategy presentation, recommending a suitable positioning for AIR Channels, a marketing plan and publicity plan with suitable media mix. RADIO CITY [91FM] Radio City, a venture promoted by Star and Music Broadcast Private Ltd (MBPL), was launched on 21st May 2002. MBPL is a company backed by P.K.Mittal, family and Associates. The company has received the license to set up radio stations 56
  • 57. Radio Advertising across the country in six cities - Bangalore, Delhi, Mumbai, Patna, Nagpur and Lucknow. The Mumbai license was secured for Rs 10 crores. STAR India’s radio division would provide or take charge of advertisement sales, marketing and programming. Radio City aims to reach out to listeners across demographic barriers. Target audience Radio City is not looking at any particular segment to target, and is trying to create a brand name. The idea is to create the brand and then to move on to specific target programming. Radio City’s market strategy is backed up by six months of intensive research in Bangalore. Intensive research is being carried out to ascertain demographic profiles of radio listeners, so as to enable more targeted programming in the future. The 4 P’s Product: For listeners - Music, information, a portfolio of entertainment programming 24 hours a day, in mix of Hindi and English For corporate and retailers: - The airtime. Place: Intensive (all over Bombay) also, Selective in the sense that it has set up radio stations across the country in six cities - Bangalore, Delhi, Mumbai, Patna, Nagpur and Lucknow. Price: Advertisement rates Promotion: Radio city is one of the top 3 stations in the city. This is thanks to its promotions, a perfect blend of English and Hindi music, teamed up with professional, vivacious RJ’s. On the promotion front, the channel undertook huge promotion campaign in the initial stages of its launch. 1. The Television “fun ka doze har roz” ad campaign. 2. Hoardings all over the city. The channel is into sponsoring events especially college festival around Bombay city. 57
  • 58. Radio Advertising Advertising with Radio City Radio City also hopes to provide an effective advertisement medium. This is to fulfill the aspirations of national advertisers seeking vast local reach as well as to local advertisers to access an organized medium for projecting their products and services. Radio City has managed to attract advertisements, from small local stores as well as big brands like Tanishq, IBM and HLL. Star India is in-charge of providing the content, besides advertising, sales and marketing support. Radio City will have a four-hour slot in its 24-hour broadcast for advertisement, breaking to a 10-minute projection in every hour's programmed. Radio city is trying to drive the market by encouraging the ad spends on radio to increase from two per cent to the world average of 10 per cent. National advertisers are all familiar with the concept of advertising. The retail market, on the other hand, involves one-on-one sales and education as to how advertising will help the brand. So they talk to them about radio, probably create a radio spot, make them listen to it, tell them this is how the brand will sound when on radio. The process is pretty lengthy. Because of this the strength of our retail sales team is three times that of our corporate sales team because in retail sales there is this job of exploration and education, and of breaking new ground whereas with national advertisers, it is a question of marketing a new medium and educating people about it rather than having to explain the concept of advertising per se. Hence, the success rate with national advertisers is a lot higher than in the case of retail advertisers. GO [92.5FM] 58
  • 59. Radio Advertising GO 92.5 FM was launched on 10th May’2002 by mid day group. The wonderful world of Go 92.5 FM, “The Sound of Mumbai” from Mid Day multimedia limited, trailblazing media company. Radio Midday seem to have found a niche for themselves and clearly positioned themselves as 'the English Channel with a local/Indian image'. Therefore, a focus on international artists popular in India. Not to say that big Indian artists with big fame do not feature in their mix. So if the advertiser wants to target a niche population with a fastidious ear for English music you know where to be! It delivers the best international chart topping hits and the most with – it bollywood sounds, belting out the best hits non stop 24 hours a day. It does not only concentrate on Hindi or English but emphasizes on the attractive blend of both the world. Target Audience: Mid-Day's Go 92.5 FM now targets only the socio economic category (SEC) A and B1, target audience is young, and more westernized. It primarily plays English music. They are clear on their strategy and have already started catering to a certain set of audience that is mature, white-collar and upwardly mobile. Providing an attractive blend of 50:50 Hindi & English programmes, the channel targets the age group of 15 to 45 year old, educated, white collar executive whose needs are clearly English music and programming. Go92.5 FM targets the upscale Mumbaikars, Corporate aiming to serve the cream class of Mumbai can select go92.5fm as a part of their communication programme. The 4 P’s Product: For listeners: the station is focusing on music of course, along with sports, entertainment and business, with a heavy local flavor, to get an edge. For corporate and retailers: The airtime 59
  • 60. Radio Advertising Place: Intensive in Bombay and exclusive because it does not have a presence in any other city. Price: Advertisement rates (Refer to annexures) Promotion: its presence is made known through hoardings, displays at traffic signals etc. Go is a youth-centric station and they felt that better way to make their presence better to partner with college festivals Marketing initiatives Go 92.5 has in fact re-christened itself as Mumbai’s College Radio station. In complete tandem with the festivities, the station had also launched a 13-week College Radio hunt some time back, which was presented by Colgate Fresh Energy Gel. Wherein auditions would be held for potential talent and the finalists would then be exposed to in house training sessions, which would equip them with the capabilities of hosting radio programmes of their own. Advertisements with GO 92.5FM GO 92.5, indulge in experimental big stuff. There are two effects of this kind of the new programming. First, when the client presents the germ of an idea, their immediate reaction is ‘yes’. Then they figure out how do they juggle it, how they’ll fit it in and this programming mantra helps them in that. That ways they try to be the preferred destination when an existing client wants to sponsor an event or a radio property. Second, there are many new clients that will come in, especially with the coming in of the 11-2 afternoon slot. At that time, they can have consumer durables on the channel. Not just a LG CDMA but a LG refrigerator and AC can also be advertised. So, it is a double positive impact on advertisers. 90% of their advertisers are the large tickets. That is by virtue of the audience profile that Go are bringing. They have retailers also. They have a classified section on 60
  • 61. Radio Advertising the station called Mumbai bazaar. But those are basically the advertisers who are very keen to be on the station. There has been a sizeable increase in channel spends on Go 92.5 and they have had the majority of the revenue coming in from niche English channels such as Star Movies, Star World, Zee English, Zee MGM, AXN and Discovery. A few big Hindi properties such as Awaaz and Jeena Isi Ka Naam Hain have been promoted extensively as well. The top advertisers on Go 92.5 in September 2003 were Coca Cola, Max New York Life, Tata AIG, Asian Paints, Colgate, Orange, Kellogg’s, Discovery, BPL Mobile, Cadbury, McDonald, Alitalia airways, Timex watches, HLL, STAR network that is star world and movies, Sony Entertainment TV, Zee TV and Tata Indicom. Other advertisers are Tata Motors, Bazee.com. Go does not plan to hike rates because they are looking at consolidating at the current rates and also trying to minimize the discounts they give to our clients on the rate card. The station is seeing a 50-60 per cent quarter on quarter growth. During the first half of 2003-04, the station has garnered total revenues of Rs 1.36 crore. 61
  • 62. Radio Advertising RED [93.5FM] “Red is in your Head”, screams the advertisement of Red FM, the 24-hour FM radio channel from the Living Media stable. The much-awaited Red FM on 93.5 MHz hit the airwaves in Mumbai first on June 26, 2002, followed by Delhi and Kolkata. Described, as a bright, energetic and passionate Apparently, RED FM has spent close to Rs 17.87 crores as license fees for the three centers of Delhi, Mumbai and Kolkata for the first year. An additional Rs 20 crores has been invested on infrastructure etc in these three cities. And in the second phase, Red FM may not be modest but it is certainly witty, reliable, friendly, warm, uncomplicated and honest. The ‘take aways’ are plenty – everything that the station says and does is of relevance to its listeners. Target Audience 93.5 Red FM caters to 25-plus age group. Because it is more a mature audience. They changes everything in terms of how we play music and the RJs we have according to this target group The 4 P’s Product: For listeners: The programming mix has non-stop music interspersed with Red FM’s ‘crisp’ and ‘entertaining’ updates on traffic, weather, city-specific events and the latest buzz on everything current. For corporates and retailers: the airtime Place: Intensive in Mumbai and selective all over the country because it has other stations in Delhi and Kolkatta. 62
  • 63. Radio Advertising Price: advertisement rates. (Refer to annexures) Promotion: Red Fm is affiliated with some clubs and pubs, which promote the station. Also it has a tie up with shopping malls like crossroads and ‘Groove’ a music store. They have 100 hoardings all over Mumbai city. Moreover, innovative methods like painting Double Decker buses; trains etc have also been adopted. Marketing initiatives It stays connected with youth by being in touch with the committees of various colleges in order to collaborate with them on internal festivals. Every committee hosts its own festival and Red has been in touch with committees from Jai Hind, KC, HR and nearly every other college in North Mumbai. With in a few days of launching, they carried a DJ live on turntables from their studios. Recently, for the first time in India, they went on air live from a night club like Velocity and received a huge response from the listeners. Advertisement Red Fm does not go to sell radio spots but works like a consultant with the client. Based on the need of the advertiser, they suggest the best ways of achieving the objective. So if a retailer wants to announce his sale and he does not have a big budget, their job is to suggest that instead of a 30 second spot, play a 10 second spot through the day. Endorsing advertising on RED is not just about buying spots, but is a total experience, tailored to the customer’s needs. Red is also focusing, towards the influence of one station with the other, use their strengths and improve co-ordination between the three stations; this is an important task in terms of helping the advertiser. Red’s current advertisers profile includes both retail clients and corporates, they form a healthy percentage of advertisers. They have other high profiled clients like Sony 63
  • 64. Radio Advertising Entertainment, Zee, LG, Coke, Hutch, Idea, HT, ICICI Prudential, State Bank of India, Metlife, Kotak Mahindra and Dabur among others. Red FM was launched six months late; and therefore they faced a major drawback in terms of losing out on a number of corporates. However, none of them have refused to consider them in their media plan; the shortcoming is only in terms of delay, as they had already freezeed their media budget for the year. They normally charge around Rs. 4,000/- and the rates might increase or decrease depending upon the need of the advertisers, length of the commercial. Their revenue only from Bombay is more than two crore. The normal jingle length is 10 seconds and again here rates will differ on the basis of the sound effects, music, background conversation, face-to-face conversation. They do produce jingles according to the advertisers and if the advertiser or the client wants to use that jingle somewhere else in some other media, then the client has to pay substantial amount of money to radio station because if they produce a jingle that is their assets. They take 100 % money in advance from the direct client. And from the non- accredited ad agency. The do give some discounts to the accredited ad agency. There are several questions that RED FM identifies before making a time-band suggestion. Is it a women’s product? Is it male-oriented? Is it a retailer? If it is a retailer, they could slot it in the 11–6 time band when people are going to the market or when a housewife might be listening to the radio while cooking. If there were a programme on beauty tips, we would advise a cosmetics brand to advertise on that programme; similarly, if there were a cookery show, there would be food-related brands advertising on it. For male dominated products, they would advise the drive time hours or the late night show; surveys reveal that a number of men like tuning in to radio just before sleeping. 64
  • 65. Radio Advertising RADIO MIRCHI [98.3FM] Radio Mirchi belonging to the Times of India Group is in an enviable position to encash into a monopoly the 10-year license period for FM radio in the 12 cities it won. Radio Mirchi has landed this gift indirectly from Reliance and Zee who chickened out of the FM radio business after instigating a bidding war resulting in unviable and exorbitant license fees (Rs. 9 crores annual fees for Mumbai). On April 23, 2002, the Radio Mirchi private FM station, owned by Entertainment Network (India) Ltd, a wholly-owned subsidiary of The Times Group, debuted in Mumbai, on 98.3 FM. Radio Mirchi is now present in seven Indian cities and is the only company with private FM radio stations in all four metropolitan cities of Delhi, Mumbai, Chennai and Kolkata. they are also the only private FM radio broadcaster in the cities of Ahmedabad, Indore and Pune. As the punch line says, 'it is hot.' They have a very clearly defined position - they are a contemporary hit radio station, and their Target is around 18 to 35 - SEC A and B and in that too mainly youth and housewives. This segment addresses about 12 lakh listeners 65
  • 66. Radio Advertising The 4 P’s Product: For listeners: 90% of the music played on RM is Hindi and contemporary English hits are played keeping in mind the tastes of their TG. Since radio is a free to air medium, which reaches the lower end of the audience spectrum, RM later made a conscious decision to go Hindi. Hence it quickly became a mass channel with Hinglish being its prime lingo and having a wide audience appeal.. For corporates and retailers: the airtime Place: intensive in Mumbai and selective all over the country since it is established in cities like Kolkatta, Delhi, Chennai. Price: The advertisement rates. (Refer to annexure) Promotion: The marketing strategy of Radio Mirchi revolves around two crucial pegs – create hype around the name Radio Mirchi, plug Radio Mirchi through the other media that The Times Group owns.it also does a lot of tie-ups and contests for the consumers Marketing strategies Radio mirchi has also tied up with various shopping malls, retail showrooms, pubs for continuous advertisement of their channel to make people aware of the temptations given by the channels to them. Radio mirchi has two main objectives behind doing an extensive marketing which are- • To create the Top of the Mind recall in the relevant Target Audience. • Connect with the growing Radio listening population in Mumbai. A very large factor that contributed towards the establishing the brand of RADIO MIRCHI was its catchy slogan “it’s hot”. However the slogan by itself was incomplete without the voices that accompanied it. CELEBRITIES and film stars that repeated every so often “hi I’m -------- I’m hot and I’m Radio Mirchi!!” big names that generated curiosity and excitement and compelled the listener to refrain from flipping the dial. 66