SlideShare a Scribd company logo
1 of 12
Download to read offline
accelerate your ambition
Copyright © 2015 Dimension Data
Accelerating business
transformation through
IT innovation
Getting the business leader
take on the IT change mandate
Produced by the BPI Network, sponsored by Dimension Data
Copyright © 2015 Dimension Data
This report,
based on surveys, research, and
interviews with 250 industry
leaders and game changers across
the globe, explores the significance
of IT in the business transformation
process, as well as how IT
departments can become more
strategic and responsive.
Copyright © 2015 Dimension Data
read more
Accelerating business
transformation through
IT innovation
In today’s data-driven world, agile
organisations are embracing a new model
of business-responsive data centres and
networks to drive the innovation, agility
and speed needed to stay ahead of
global competitors.
Copyright © 2015 Dimension Data
Executive summary
read more
Agility. Speed.
Innovation
That’s the mantra for today’s data-driven business leaders,
particularly those at the forefront of their sectors. The exact
words may vary – nimble, lean, predictive, adaptive, flexible,
inventive – but the core thinking remains the same: markets
change quickly and those who have the analytical insights and
the technology to respond instantly will find themselves best-
positioned to profit.
Copyright © 2015 Dimension Data
1.
Our analysis of the survey results,
along with continuing interviews with
business executives worldwide, has
led us to four major findings:
From the C-suite to operational units, senior
managers are eager to see progress in
implementing a broad range of technologies that
increase their agility, improve customer experience
and make their companies more competitive
read more
Copyright © 2015 Dimension Data
2.
Specifically, business leaders
see major benefits from
data centre and cloud transformation
Top three benefits
of data centre
and cloud
transformation
How executives
plan to
change their
data centres
Three most
transformative
technologies to give
a competitive
advantage
read more
Copyright © 2015 Dimension Data
3.
Overall, senior business managers are
dissatisfied with the pace of innovation
in their IT organisations and want new
metrics to measure IT performance
Only 14% rate the
level of innovation in
IT organisations as
“very high” vs. 15%
that chose “poor.”
How well is the IT
organisation executing
on it's mandate to transform
and become a more strategic,
responsive and a valued
business partner?
What business
metrics would you
use to evaluate IT
performance and
effectiveness (top 3)
read more
Copyright © 2015 Dimension Data
4.
There is a clear disconnect across organisations
between the recognized need to adopt new
technologies and actually achieving that goal.
Top 5 barriers to adopting them were:
read more
44%
Gaining consensus
and support for new
technology investments:
41%
Determining
needs and optimal
solution available:
34%
Minimizing information
security risk,
vulnerability and threats:
31%
Successfully
implementing and gaining
organisational adoption:
28%
Aging IT infrastructures
that need upgrading
and modernization:
Copyright © 2015 Dimension Data
read more
It’s about the customer
As you’ll see in the Detailed Findings,
there are multiple benefits that business
leaders expect from new technologies.
However, whether they have to do
with market analysis, purchasing forecast
or data-driven customer experience
technologies, they all tie back to
relationships with external buyers of
goods and services and internal partners.
Copyright © 2015 Dimension Data
read more
Raising IT
performance
For IT to be a business enabler requires an IT
organisation that is not only aligned with
business goals, but contributes fresh ideas,
innovative solutions, speedy application
development and other factors that help make
the company more competitive.
Copyright © 2015 Dimension Data
read more
Organisational hurdles
In a similar sense, organizations face different
obstacles in their journey from learning about new
technologies to actually using them to improve their
operations and lift earnings. The survey found steep
organizational challenges such as reaching broad
agreement to move forward on new technologies,
convincing those with purchasing power to pay for the
changes and subsequently getting teams of employees
in IT and/or operations to integrate and adopt them.
accelerate your ambition
Copyright © 2015 Dimension Data
Produced by the BPI Network, sponsored by Dimension Data
Download the full report and other
insights on IT innovation driving
business transformation here

More Related Content

More from DImension Data

Cisco spark - reinventing collaboration
Cisco spark - reinventing collaborationCisco spark - reinventing collaboration
Cisco spark - reinventing collaborationDImension Data
 
Digital technology revolutionised the viewing experience of the tour de france
Digital technology revolutionised the viewing experience of the tour de franceDigital technology revolutionised the viewing experience of the tour de france
Digital technology revolutionised the viewing experience of the tour de franceDImension Data
 
Creating workspaces for tomorrow at the greatest cycling event in the world
Creating workspaces for tomorrow at the greatest cycling event in the worldCreating workspaces for tomorrow at the greatest cycling event in the world
Creating workspaces for tomorrow at the greatest cycling event in the worldDImension Data
 
Cloud: the race to digitisation is on!
Cloud: the race to digitisation is on! Cloud: the race to digitisation is on!
Cloud: the race to digitisation is on! DImension Data
 
6 stages of smart data at the Tour de France
6 stages of smart data at the Tour de France6 stages of smart data at the Tour de France
6 stages of smart data at the Tour de FranceDImension Data
 
Mobility at the network’s edge
Mobility at the network’s edgeMobility at the network’s edge
Mobility at the network’s edgeDImension Data
 
Zurich case study how to move a data centre in 8 days
Zurich case study  how to move a data centre in 8 daysZurich case study  how to move a data centre in 8 days
Zurich case study how to move a data centre in 8 daysDImension Data
 
Zurich case study: Reducing risk for insurance customers
Zurich case study: Reducing risk for insurance customersZurich case study: Reducing risk for insurance customers
Zurich case study: Reducing risk for insurance customersDImension Data
 
Strengthening Cybersecurity at the tour de france
Strengthening Cybersecurity at the tour de franceStrengthening Cybersecurity at the tour de france
Strengthening Cybersecurity at the tour de franceDImension Data
 
High-performance solutions for an international university
High-performance solutions for an international universityHigh-performance solutions for an international university
High-performance solutions for an international universityDImension Data
 
What's inhibiting your business productivity
What's inhibiting your business productivityWhat's inhibiting your business productivity
What's inhibiting your business productivityDImension Data
 
Creating powerful connections
Creating powerful connectionsCreating powerful connections
Creating powerful connectionsDImension Data
 
Case study: how information saves lives
Case study: how information saves livesCase study: how information saves lives
Case study: how information saves livesDImension Data
 
How we helped Fujifilm keep its customers' special memories safe
How we helped Fujifilm keep its customers' special memories safeHow we helped Fujifilm keep its customers' special memories safe
How we helped Fujifilm keep its customers' special memories safeDImension Data
 
2015 Global Threat Intelligence Report - an analysis of global security trends
2015 Global Threat Intelligence Report - an analysis of global security trends2015 Global Threat Intelligence Report - an analysis of global security trends
2015 Global Threat Intelligence Report - an analysis of global security trendsDImension Data
 
2015 Global Contact Centre Benchmarking Report key findings
2015 Global Contact Centre Benchmarking Report key findings2015 Global Contact Centre Benchmarking Report key findings
2015 Global Contact Centre Benchmarking Report key findingsDImension Data
 
Dimension Data has been recognised as one of only 5 Top Global Top Employers
Dimension Data has been recognised as one of only 5 Top Global Top EmployersDimension Data has been recognised as one of only 5 Top Global Top Employers
Dimension Data has been recognised as one of only 5 Top Global Top EmployersDImension Data
 
Virtualisation to cloud - are we there yet?
Virtualisation to cloud - are we there yet?Virtualisation to cloud - are we there yet?
Virtualisation to cloud - are we there yet?DImension Data
 
Cure your monday morning networking headaches
Cure your monday morning networking headachesCure your monday morning networking headaches
Cure your monday morning networking headachesDImension Data
 
Dimension Data – doing business with the biggest
Dimension Data – doing business with the biggestDimension Data – doing business with the biggest
Dimension Data – doing business with the biggestDImension Data
 

More from DImension Data (20)

Cisco spark - reinventing collaboration
Cisco spark - reinventing collaborationCisco spark - reinventing collaboration
Cisco spark - reinventing collaboration
 
Digital technology revolutionised the viewing experience of the tour de france
Digital technology revolutionised the viewing experience of the tour de franceDigital technology revolutionised the viewing experience of the tour de france
Digital technology revolutionised the viewing experience of the tour de france
 
Creating workspaces for tomorrow at the greatest cycling event in the world
Creating workspaces for tomorrow at the greatest cycling event in the worldCreating workspaces for tomorrow at the greatest cycling event in the world
Creating workspaces for tomorrow at the greatest cycling event in the world
 
Cloud: the race to digitisation is on!
Cloud: the race to digitisation is on! Cloud: the race to digitisation is on!
Cloud: the race to digitisation is on!
 
6 stages of smart data at the Tour de France
6 stages of smart data at the Tour de France6 stages of smart data at the Tour de France
6 stages of smart data at the Tour de France
 
Mobility at the network’s edge
Mobility at the network’s edgeMobility at the network’s edge
Mobility at the network’s edge
 
Zurich case study how to move a data centre in 8 days
Zurich case study  how to move a data centre in 8 daysZurich case study  how to move a data centre in 8 days
Zurich case study how to move a data centre in 8 days
 
Zurich case study: Reducing risk for insurance customers
Zurich case study: Reducing risk for insurance customersZurich case study: Reducing risk for insurance customers
Zurich case study: Reducing risk for insurance customers
 
Strengthening Cybersecurity at the tour de france
Strengthening Cybersecurity at the tour de franceStrengthening Cybersecurity at the tour de france
Strengthening Cybersecurity at the tour de france
 
High-performance solutions for an international university
High-performance solutions for an international universityHigh-performance solutions for an international university
High-performance solutions for an international university
 
What's inhibiting your business productivity
What's inhibiting your business productivityWhat's inhibiting your business productivity
What's inhibiting your business productivity
 
Creating powerful connections
Creating powerful connectionsCreating powerful connections
Creating powerful connections
 
Case study: how information saves lives
Case study: how information saves livesCase study: how information saves lives
Case study: how information saves lives
 
How we helped Fujifilm keep its customers' special memories safe
How we helped Fujifilm keep its customers' special memories safeHow we helped Fujifilm keep its customers' special memories safe
How we helped Fujifilm keep its customers' special memories safe
 
2015 Global Threat Intelligence Report - an analysis of global security trends
2015 Global Threat Intelligence Report - an analysis of global security trends2015 Global Threat Intelligence Report - an analysis of global security trends
2015 Global Threat Intelligence Report - an analysis of global security trends
 
2015 Global Contact Centre Benchmarking Report key findings
2015 Global Contact Centre Benchmarking Report key findings2015 Global Contact Centre Benchmarking Report key findings
2015 Global Contact Centre Benchmarking Report key findings
 
Dimension Data has been recognised as one of only 5 Top Global Top Employers
Dimension Data has been recognised as one of only 5 Top Global Top EmployersDimension Data has been recognised as one of only 5 Top Global Top Employers
Dimension Data has been recognised as one of only 5 Top Global Top Employers
 
Virtualisation to cloud - are we there yet?
Virtualisation to cloud - are we there yet?Virtualisation to cloud - are we there yet?
Virtualisation to cloud - are we there yet?
 
Cure your monday morning networking headaches
Cure your monday morning networking headachesCure your monday morning networking headaches
Cure your monday morning networking headaches
 
Dimension Data – doing business with the biggest
Dimension Data – doing business with the biggestDimension Data – doing business with the biggest
Dimension Data – doing business with the biggest
 

Recently uploaded

Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slidevu2urc
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Miguel Araújo
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Scriptwesley chun
 
Slack Application Development 101 Slides
Slack Application Development 101 SlidesSlack Application Development 101 Slides
Slack Application Development 101 Slidespraypatel2
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonAnna Loughnan Colquhoun
 
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptxHampshireHUG
 
Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024The Digital Insurer
 
Salesforce Community Group Quito, Salesforce 101
Salesforce Community Group Quito, Salesforce 101Salesforce Community Group Quito, Salesforce 101
Salesforce Community Group Quito, Salesforce 101Paola De la Torre
 
Top 5 Benefits OF Using Muvi Live Paywall For Live Streams
Top 5 Benefits OF Using Muvi Live Paywall For Live StreamsTop 5 Benefits OF Using Muvi Live Paywall For Live Streams
Top 5 Benefits OF Using Muvi Live Paywall For Live StreamsRoshan Dwivedi
 
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...apidays
 
Unblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesUnblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesSinan KOZAK
 
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure serviceWhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure servicePooja Nehwal
 
CNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of ServiceCNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of Servicegiselly40
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationSafe Software
 
The Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptxThe Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptxMalak Abu Hammad
 
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsEnterprise Knowledge
 
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdfThe Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdfEnterprise Knowledge
 
🐬 The future of MySQL is Postgres 🐘
🐬  The future of MySQL is Postgres   🐘🐬  The future of MySQL is Postgres   🐘
🐬 The future of MySQL is Postgres 🐘RTylerCroy
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerThousandEyes
 
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEarley Information Science
 

Recently uploaded (20)

Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slide
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Script
 
Slack Application Development 101 Slides
Slack Application Development 101 SlidesSlack Application Development 101 Slides
Slack Application Development 101 Slides
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt Robison
 
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
 
Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024
 
Salesforce Community Group Quito, Salesforce 101
Salesforce Community Group Quito, Salesforce 101Salesforce Community Group Quito, Salesforce 101
Salesforce Community Group Quito, Salesforce 101
 
Top 5 Benefits OF Using Muvi Live Paywall For Live Streams
Top 5 Benefits OF Using Muvi Live Paywall For Live StreamsTop 5 Benefits OF Using Muvi Live Paywall For Live Streams
Top 5 Benefits OF Using Muvi Live Paywall For Live Streams
 
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
 
Unblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesUnblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen Frames
 
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure serviceWhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
 
CNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of ServiceCNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of Service
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
 
The Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptxThe Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptx
 
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI Solutions
 
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdfThe Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
 
🐬 The future of MySQL is Postgres 🐘
🐬  The future of MySQL is Postgres   🐘🐬  The future of MySQL is Postgres   🐘
🐬 The future of MySQL is Postgres 🐘
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
 

Acceleratating business transformation through it innovation! Getting the business leader take on the IT change mandate

  • 1. accelerate your ambition Copyright © 2015 Dimension Data Accelerating business transformation through IT innovation Getting the business leader take on the IT change mandate Produced by the BPI Network, sponsored by Dimension Data
  • 2. Copyright © 2015 Dimension Data This report, based on surveys, research, and interviews with 250 industry leaders and game changers across the globe, explores the significance of IT in the business transformation process, as well as how IT departments can become more strategic and responsive.
  • 3. Copyright © 2015 Dimension Data read more Accelerating business transformation through IT innovation In today’s data-driven world, agile organisations are embracing a new model of business-responsive data centres and networks to drive the innovation, agility and speed needed to stay ahead of global competitors.
  • 4. Copyright © 2015 Dimension Data Executive summary read more Agility. Speed. Innovation That’s the mantra for today’s data-driven business leaders, particularly those at the forefront of their sectors. The exact words may vary – nimble, lean, predictive, adaptive, flexible, inventive – but the core thinking remains the same: markets change quickly and those who have the analytical insights and the technology to respond instantly will find themselves best- positioned to profit.
  • 5. Copyright © 2015 Dimension Data 1. Our analysis of the survey results, along with continuing interviews with business executives worldwide, has led us to four major findings: From the C-suite to operational units, senior managers are eager to see progress in implementing a broad range of technologies that increase their agility, improve customer experience and make their companies more competitive read more
  • 6. Copyright © 2015 Dimension Data 2. Specifically, business leaders see major benefits from data centre and cloud transformation Top three benefits of data centre and cloud transformation How executives plan to change their data centres Three most transformative technologies to give a competitive advantage read more
  • 7. Copyright © 2015 Dimension Data 3. Overall, senior business managers are dissatisfied with the pace of innovation in their IT organisations and want new metrics to measure IT performance Only 14% rate the level of innovation in IT organisations as “very high” vs. 15% that chose “poor.” How well is the IT organisation executing on it's mandate to transform and become a more strategic, responsive and a valued business partner? What business metrics would you use to evaluate IT performance and effectiveness (top 3) read more
  • 8. Copyright © 2015 Dimension Data 4. There is a clear disconnect across organisations between the recognized need to adopt new technologies and actually achieving that goal. Top 5 barriers to adopting them were: read more 44% Gaining consensus and support for new technology investments: 41% Determining needs and optimal solution available: 34% Minimizing information security risk, vulnerability and threats: 31% Successfully implementing and gaining organisational adoption: 28% Aging IT infrastructures that need upgrading and modernization:
  • 9. Copyright © 2015 Dimension Data read more It’s about the customer As you’ll see in the Detailed Findings, there are multiple benefits that business leaders expect from new technologies. However, whether they have to do with market analysis, purchasing forecast or data-driven customer experience technologies, they all tie back to relationships with external buyers of goods and services and internal partners.
  • 10. Copyright © 2015 Dimension Data read more Raising IT performance For IT to be a business enabler requires an IT organisation that is not only aligned with business goals, but contributes fresh ideas, innovative solutions, speedy application development and other factors that help make the company more competitive.
  • 11. Copyright © 2015 Dimension Data read more Organisational hurdles In a similar sense, organizations face different obstacles in their journey from learning about new technologies to actually using them to improve their operations and lift earnings. The survey found steep organizational challenges such as reaching broad agreement to move forward on new technologies, convincing those with purchasing power to pay for the changes and subsequently getting teams of employees in IT and/or operations to integrate and adopt them.
  • 12. accelerate your ambition Copyright © 2015 Dimension Data Produced by the BPI Network, sponsored by Dimension Data Download the full report and other insights on IT innovation driving business transformation here