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Encouraging Conversations To Build Commitment
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Encouraging conversations are about challenging people to maintain or improve their performance. Through positive reinforcement and gentle, but firm encouragement, leaders are building commitment from team members. Commitment leads to better performance. In this unit we look at the ways and means to encourage higher performance through positive support.
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Encouraging Conversations To Build Commitment
- Dr Tim Baker tim@winnersatwork.com.au www.winnersatwork.com.au Encouraging Conversations To Build Commitment
- Unit 1—Being An Authentic Leader Unit 2—Five Conversations Framework Unit 3—Improving Coaching Conversations Using GROW Unit 4—Visioning And Purpose Conversations To Improve Engagement Unit 5—Encouraging Conversations To Build Commitment Unit 6—Relationship Building Conversations In Five Simple Steps
- Does encouragement work? Tools Q.12
- “… some managers have the misguided belief that showing warmth, giving praise, and exhibiting a caring attitude will somehow adversely affect employee performance … that the team member may go ‘soft’, loose their edge, or lower their standards. Encouragement will more likely do the opposite, if done genuinely. Being supportive undoubtedly builds resilience, improves performance, and boosts effort.” Baker (2016)
- Nobody cares how much you know until they know how much you care. Theodore Roosevelt
- HELP THEM USE THEIR STRENGTHS
- Gently challenge …
- Listen …
- Q.12 (Gallup) 1. Do team members know what is expected of them at work? 2. Do they have the materials and equipment needed? 3. Can team members apply their strengths at work? 4. In the last seven days, have recognized or praised team members for their doing good work? 5. Do you can about team members as a person? 6. Do you encourage team members’ development? 7. Do you listen and care about the opinions of others? 8. Do you convey the impression that people’s job is important? 9. Are my co-workers committed to doing quality work? 10. Do team members have a friends at work? 11. In the last six months, has I talked to each team member about their progress? 12. Have I sponsored in the last year opportunities at work to learn and grow?
- Your homework Complete the SCARF survey online in the learning platform.
- Unit 1—Being An Authentic Leader Unit 2—Five Conversations Framework Unit 3—Improving Coaching Conversations Using GROW Unit 4—Visioning And Purpose Conversations To Improve Engagement Unit 5—Encouraging Conversations To Build Commitment Unit 6—Relationship Building Conversations In Five Simple Steps
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